1 to 25 of 293 Knowledge Management Jobs in the UK excluding London

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … Title – Head of Service Transition Location – BL9 8RR Working rota – Monday Friday Working hours – 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

health, dental, and vision insurance Opportunities for professional development and certifications Hybrid working environment Wellness programs and access to mental health resources The Role: Knowledge Manager The Knowledge Manager will be responsible for developing and implementing knowledge management strategies to enhance the firm's and our … client’s ability to capture, share, and utilise knowledge effectively. This role involves creating a collaborative environment for knowledge sharing, managing knowledge resources, and ensuring that the firm's knowledge assets are accessible and useful to not only the firm but as well as our client … s. The Knowledge Manager must be a self-starter with an entrepreneurial mindset, comfortable building and executing a strategy with limited support. This role will lead a reimagining of our current knowledge management approach and will require someone who thrives in a hands-on, autonomous environment. Key More ❯

harm to UK citizens, businesses and HMRC from organised criminal networks using technology to fraudulently access customers devices and online accounts. Strategy and Business Management This key area underpins and brings together the vision, purpose, and insights of the Cybercrime team. It ensures the ambition, strategic direction and priorities … for the teams Strategy are set and actioned against HMRCs Strategy, the Risk Treatment Plan and Tactical priorities. Business Management fulfils a variety of roles and functions in support of the Senior Leadership Team and wider team, including, inbox/diary management, recruitment, change management, knowledge management, including training and corporate assurance. Technical Investigation The Technical Investigators use their specialist skills in Digital Forensics, online log data analysis, malware analysis and knowledge of cyberspace and cybercriminals tactics working alongside investigators to identify and develop investigations from inception to producing technical evidence for court. More ❯

Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork … skills. These skills are imperative to promote a culture of knowledge-sharing that is enabled through guidance and learning. As an experienced Knowledge Manager, the ideal candidate will be well versed with KCS (Knowledge Centred Service) methodology best practices, and will design the process, toolset and features More ❯

and error risk within SLAs. Reviewing operating metrics to identify improvement opportunities. Essential Skills Understanding of DevOps/DevSecOps principles, including CI/CD. Knowledge of developer tools like GitLab, Jenkins, Docker, Kubernetes. Understanding of taxonomy, metadata, and information architecture. Ability to analyze data usage and optimize knowledge management systems. Basic knowledge of databases. Experience with Knowledge Management Tools (e.g., Confluence, SharePoint, Teams, Stack Overflow), including administration and configuration. Experience with PPM Tools (e.g., Jira, Asana, Clarity). Proficiency with presentation tools like MS PowerPoint, Lucid Chart. Experience organizing technical events and campaigns. … Experience collecting feedback via surveys. Content creation and video editing skills are a plus. Previous experience in project support, coordination, or delivery roles. Knowledge of software development support, QA, or emerging technology governance. Preferred Skills Integration of knowledge systems with organizational applications. Performance evaluation of knowledge-based More ❯

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You’ll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the … and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is … the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About The … and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is … the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information More ❯

plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines … to drive operational excellence and scalability. Your responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and … internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management More ❯

Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people … access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR … to payroll, can access accurate and helpful information exactly when they need it. Using tools like Oracle Knowledge Centre, you’ll help transform the way our people self-serve and solve problems, reducing resolution times and improving employee experience. It’s more than content management - it’s building More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we don't just move goods - we move with … purpose. As we continue to evolve, we're looking for a Knowledge Manager who's ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you'll lead the charge in creating a … smarter, faster, and more connected workplace. You'll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. Using tools like Oracle Knowledge Centre, you'll help transform the way our people More ❯

Social network you want to login/join with: Knowledge Manager, watford, hertfordshire col-narrow-left Client: Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Permanent, Hybrid - 2x days … Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager … the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. Using tools like More ❯

the relevant contracts. On the assigned account the Customer Program Manager reports functionally into a Customer Program Director or Client Executive. KEY ACCOUNTABILITIES Contract management Ensure contractual compliance and monitor obligations for both parties Provide guidance and support to internal teams on contract matters Monitor contract performance, identify areas … for improvement, and mitigate risks Customer lifecycle request to cash Request to cash Design Service Creation and Vendor Management for non-standard services or processes Lead the request to cash client engagement Program management on small to medium enterprise account Accountable for overall delivery, work with Project Managers … to ensure Delivery Team Leadership and Risk Management Customer Relationship Management Programme Management on Large accounts Project Management Team Coordination Scheduling and Timeline Management Quality Assurance Reporting and Documentation Budget Management Risk and Issue Management Customer Satisfaction Training and Support Identify areas of More ❯

Job Description Knowledge and Information Manager Location: Cheltenham Salary: £36,408 Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is an office-based role, however some home working may be possible one day per week. … GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role Effective information management is vital to the success of our operations. As a Knowledge and Information Manager, you’ll support our intelligence community by meeting their … requirements and ensuring information is shared securely. Based in our Knowledge and Information team, you’ll deliver information services, work with customers across the business, and identify opportunities to shape our processes to meet the changing needs of our organisation. Day-to-day, you’ll promote best practice across More ❯

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and … and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Execute the publishing process for knowledge assets, ensuring compliance with confidentiality, privacy, and intellectual property policies. Review documents to disguise client names and meet client confidentiality agreements. Organize and tag … content to facilitate search within Deloitte’s global knowledge management system. Redact titles, descriptions, and abstracts in Japanese and English to provide an overview of documents shared on the global knowledge management system. Communicate with content contributors to obtain needed information. Encourage and engage professionals to More ❯

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and … us to deliver impact how and where it mattersmost . Connect to your opportunity In this role you will: Execute the publishing process for knowledge assets, ensuring compliance with confidentiality, privacy, and intellectual property policies. Review documents to disguise client names and meet client confidentiality agreements. Organize and tag … content to facilitate search within Deloitte's global knowledge management system. Redact titles, descriptions, and abstracts in German and English to provide an overview of documents shared on the global knowledge management system. Communicate with content contributors to obtain needed information. Encourage and engage professionals to More ❯

want to login/join with: Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions.Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. … and driving engagement with additional services or products. Who you are?/What we expect: 1 to 3 years of experience in Customer Success Management, within Enterprise SaaS Strong business and strategic skills to drive value conversations Experience from working with Supply Chain Management applications such as price More ❯

the relevant contracts. On the assigned account the Customer Program Manager reports functionally into a Customer Program Director or Client Executive. KEY ACCOUNTABILITIES Contract management Ensure contractual compliance and monitor obligations for both parties Provide guidance and support to internal teams on contract matters Monitor contract performance, identify areas … for improvement, and mitigate risks Customer lifecycle request to cash Request to cash Design Service Creation and Vendor Management for non-standard services or processes Lead the request to cash client engagement Program management on small to medium enterprise account Accountable for overall delivery, work with Project Managers … to ensure Delivery Team Leadership and Risk Management Customer Relationship Management Financial Accountability Programme Management on Large accounts Project Management Team Coordination Customer Engagement Scheduling and Timeline Management Quality Assurance Reporting and Documentation Budget Management Risk and Issue Management Customer Satisfaction Training and More ❯

processed in accordance with the Data Protection Act 2018. Sitting within the Chief Digital Information Office (CDIO) function, the role is part of the Knowledge and Information Management (KIM) team where disciplines such as Information Management/Assurance, Data Protection, Records and Knowledge Management are … ll assess you against these technical skills during the selection process: Advice & Guidance (AG) Governance, Compliance, Assurance (GC) Policy & Legislation (PL) & Processes (P) Government Knowledge and Information Management Framework We only ask for evidence of these technical skills on your application form: Government Knowledge and Information Management … Data Protection Policy and how they build relationships with business stakeholders and business partners. Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form. Please provide information of how you meet the criteria set out in More ❯

quality and building long lasting relationships. Overview We are looking for an experienced SAP PMO Consultant to support the governance, delivery assurance, and operational management of our portfolio of clients and active SAP Implementations. This role combines client-facing PMO leadership with internal responsibilities to support the growth and … strong delivery discipline, a proactive mindset, and a collaborative approach, helping ensure both successful client engagements and internal excellence in our PMO framework and knowledge base. Role and Responsibilities Client Delivery – PMO Responsibilities Governance & Quality Assurance Establish and maintain governance structures (e.g., SteerCo’s, Change Boards, Design Authorities, Governance … Track milestone and quality gate completion aligned to SAP Activate methodology Support internal and client-side assurance reviews, audits, and health checks Planning & Performance Management Support the development and maintenance of project plans Monitor progress, interdependencies, and critical path items Manage project baselines and slippage mitigation actions Risk, Issue More ❯

quality and building long lasting relationships. Overview We are looking for an experienced SAP PMO Consultant to support the governance, delivery assurance, and operational management of our portfolio of clients and active SAP Implementations. This role combines client-facing PMO leadership with internal responsibilities to support the growth and … strong delivery discipline, a proactive mindset, and a collaborative approach, helping ensure both successful client engagements and internal excellence in our PMO framework and knowledge base. Role and Responsibilities Client Delivery – PMO Responsibilities Governance & Quality Assurance Establish and maintain governance structures (e.g., SteerCo’s, Change Boards, Design Authorities, Governance … Track milestone and quality gate completion aligned to SAP Activate methodology Support internal and client-side assurance reviews, audits, and health checks Planning & Performance Management Support the development and maintenance of project plans Monitor progress, interdependencies, and critical path items Manage project baselines and slippage mitigation actions Risk, Issue More ❯

the business through change using expertise and experience) and Guard (always protect the business). What you'll be doing: Supporting IT Services (Incident Management/Request Fulfilment): Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk … IT service management tool, while delivering excellent and clear communications of incidents, service requests and service updates to our customers within agreed timescales. Delivery of first-class customer service; ensuring the customer is satisfied with the resolution of the call prior to closure. Keep detailed, accurate and consistent records … colleagues to investigate, accurately diagnose, analyse & resolve issues and service interruptions and to resume normal service as soon as possible, following the approved incident management process Refer all requests that cannot be directly resolved at Service Desk level to the appropriate person, team or service provider whilst ensuring the More ❯

potential. We have an exciting opportunity for a Workspace Analyst to join our team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and software deployment, configuration management and … operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management, with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests are to be … Manage and support customer M365 environments aspects related to Microsoft Defender. Manage and support customer Azure Virtual Desktop environments including aspects related to image management, profile management, .... Participate in service introduction calls based on your customer knowledge. Suggest improvements to operations and customer configuration based on your More ❯

relationships across the globe. ESSENTIAL DUTIES AND RESPONSIBILITIES: The core duties and responsibilities include, but are not limited to, the following: Service Governance & Vendor Management: Ensure comprehensive understanding of the services supported by Vendor Operations. Conduct assessments, performance evaluations, and business reviews to verify compliance with contractual obligations and … Continuous Improvement: Provide solution-driven guidance to vendor leadership teams to enhance operational effectiveness, aligning with ITIL principles of Continual Improvement of each service. Knowledge Management & Process Standardisation : Act as a subject matter expert (SME) for Ubisoft games, internal tools, and processes, ensuring that knowledge is effectively … captured, maintained, and shared across vendor teams. Strategic Vendor Relationship Management: Foster and maintain strong partnerships with Business Process Outsourcing (BPO) providers, ensuring alignment with ITIL best practices for Supplier Management and Relationship Management. Service Communication & Collaboration: Establish and maintain structured communication flows to ensure vendor partners receive More ❯