Manager Location: Brentwood, Essex Salary: £40,000 £45,000 per annum (depending on experience) Reporting to: Operations Director About the Role We are a people-first, service-led facilities management business delivering mechanical, electrical, and building fabric maintenance to clients across the UK. Combining national capability with the responsiveness and personal touch of a boutique provider, were proud of … and the Engineering Manager, youll coordinate communication between site teams, planners, and clients to ensure operational excellence. Youll act as the key link between the delivery teams and senior management driving efficiency, accuracy, and continuous improvement across all service operations. The role combines people leadership, systems management, and compliance oversight, and is ideal for someone who thrives in … a fast-paced environment, enjoys leading from the front, and has an eye for both process and detail. Key Responsibilities Line manage Facilities Helpdesk Coordinators and FM Compliance Coordinators, providing guidance, structure, and performance management. Build resilience within the team through cross-training, development plans, and effective holiday cover. Oversee daily service delivery ensuring reactive works, remedials, and PPMs More ❯
and professional attributes of compassion, empathy, fairness and multidisciplinary working, alongside a desire to deliver the highest quality and innovative care are the cornerstones of a successful working model Line managed and supported by a Regional Lead GP, you will have access to continuing professional development in support of appraisal and revalidation through our GP forum. As a senior … leader you will have access to a full induction and a range of ongoing professional support, coaching and development opportunities including Spectrum's own ILM accredited leadership and management programme. Substance Misuse You may already have a special interest in substance misuse, if not we will invest in you to help you attain the expertise and confidence, backed up … qualifications or extensive relevant experience Current accreditation at GPwSI level in specialist area RCGP Certificate Part 1 and 2 - Substance Misuse Women's health and wellbeing Harm minimisation and management of bloodborne viruses Sexual health Knowledge Essential Primary care mental health Basic drug and alcohol awareness Chronic disease management Understanding of current health and social policy particularly offender More ❯
for an experienced Delivery Lead with strong JavaScript expertise and a passion for driving high-quality delivery. This is a 50/50 split between hands on development and line management. Day to day responsibilities Leading delivery of end-to-end software projects, ensuring timelines, quality, and stakeholder expectations are met Working hands on with JavaScript technologies (Node.js, Vue.js … ensuring best practice is followed across the team What we need Strong hands-on JavaScript development background Experience managing cross-functional development teams in an Agile environment Excellent stakeholder management and communication skills Ability to balance technical delivery with leadership and management responsibilities Strong problem-solving skills and ability to work in a fast-paced environment Experience implementing More ❯
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
warrington, cheshire, north west england, united kingdom
Mastek
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
bolton, greater manchester, north west england, united kingdom
Mastek
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
existing and potential customers. Reporting to the District Sales Manager you will be responsible for a portfolio of customers in the geographic territory providing their customers with personalised account management that closely supports their business Responsibilities: Growing sales and profit within the territory by increasing active projects across multiple customers, with multiple contact points in the business Being active … both by attending appointments face to face Managing projects, working with their customers from design concept through the life cycle of the Project Providing reports and presentations to your Line Manager and district, representing the development of the territory know-how Provide their customers with personalised Account Management that closely supports their business by making the Business their … Driver's License Holder Benefits: Competitive Salary Commission & Bonus structure Company Car Professional Development Health & Pension About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part More ❯
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek s user-centred design and consulting strategy. Developing propositions and points of view for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
role. - Proven expertise in ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. Active Directory, Azure AD, Radius).Essential Personal Qualities:- Ability to lead engineering teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving More ❯
escalated technical support issues across the lines of business to ensure systems availability to the customer. Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve … targets. Provide Line Manager early sight visibility of issues and concerns that could impact the Systems Engineering objectives, and effectively manage escalations. Support the Operational elements on transformational opportunities to help meet Enterprise Cloud Infrastructure and Technology objectives and influence the business to adopt recommendations. Practice CI methodology as a standard operating tool used by the team on a … MySQL) & our support structure. Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner. Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to help support agreement. All profiles will be reviewed against the required skills and experience. More ❯
highly organised and able to work to demanding deadlines. Ability to work autonomously A willingness to continuously improve, being adaptable and agile. Clear eye for detail, with strong time management, administration, and organisational skills. Efficient in meeting deadlines while maintaining high-quality execution Job Purpose As the Commercial Data Analyst, you will support commercial business intelligence, delivering, evolving and … strategies. Support and maintain the development of data products that deliver value to advertisers. Key Responsibilities and Accountabilities Deliver against your monthly and quarterly revenue targets agreed with your line manager. Create accurate and engaging dashboards for internal and external stakeholders. Understand stakeholders’ key objectives to ensure that dashboards highlight the most relevant KPIs. Perform regular QA and troubleshooting … Skilled in developing a suite of reports which drive improvements in campaign performance. Ability to tell data stories, communicating complex information clearly and concisely to non-data experts. Stakeholder management skills with the ability to influence commercial and product teams. Experience supporting and working with cross-functional teams in a dynamic environment. The ability to work on multiple projects More ❯
highly organised and able to work to demanding deadlines. Ability to work autonomously A willingness to continuously improve, being adaptable and agile. Clear eye for detail, with strong time management, administration, and organisational skills. Efficient in meeting deadlines while maintaining high-quality execution Job Purpose As the Commercial Data Analyst, you will support commercial business intelligence, delivering, evolving and … strategies. Support and maintain the development of data products that deliver value to advertisers. Key Responsibilities and Accountabilities Deliver against your monthly and quarterly revenue targets agreed with your line manager. Create accurate and engaging dashboards for internal and external stakeholders. Understand stakeholders’ key objectives to ensure that dashboards highlight the most relevant KPIs. Perform regular QA and troubleshooting … Skilled in developing a suite of reports which drive improvements in campaign performance. Ability to tell data stories, communicating complex information clearly and concisely to non-data experts. Stakeholder management skills with the ability to influence commercial and product teams. Experience supporting and working with cross-functional teams in a dynamic environment. The ability to work on multiple projects More ❯
london (city of london), south east england, united kingdom
The Independent
highly organised and able to work to demanding deadlines. Ability to work autonomously A willingness to continuously improve, being adaptable and agile. Clear eye for detail, with strong time management, administration, and organisational skills. Efficient in meeting deadlines while maintaining high-quality execution Job Purpose As the Commercial Data Analyst, you will support commercial business intelligence, delivering, evolving and … strategies. Support and maintain the development of data products that deliver value to advertisers. Key Responsibilities and Accountabilities Deliver against your monthly and quarterly revenue targets agreed with your line manager. Create accurate and engaging dashboards for internal and external stakeholders. Understand stakeholders’ key objectives to ensure that dashboards highlight the most relevant KPIs. Perform regular QA and troubleshooting … Skilled in developing a suite of reports which drive improvements in campaign performance. Ability to tell data stories, communicating complex information clearly and concisely to non-data experts. Stakeholder management skills with the ability to influence commercial and product teams. Experience supporting and working with cross-functional teams in a dynamic environment. The ability to work on multiple projects More ❯
teams and maintain high standards of communication. Identify opportunities for process improvements and implement solutions that enhance quality, efficiency, and the customer experience. Coach and support team members and line managers to drive performance and engagement. Cross-Department Support Monitor departmental SLAs and KPIs (e.g. CSAT, complaint resolution times, QA pass rates). Produce and maintain reports on quality … Support with additional projects as needed. Skills & Experience Proven experience leading or supervising support teams in a fast-paced contact centre or customer support environment. Strong knowledge of escalation management, complaint handling, and quality assurance processes. Experience managing outsourced teams or vendor relationships (desirable). Excellent communication and coordination skills across teams and functions. Highly organised, detail-oriented, and More ❯
Coleford, Gloucestershire, South West, United Kingdom
Staffline Driving
First Line Manager - Nights (4 on/4 off) Location: Coleford £34,000 per annum + £1,750 annual night allowance Staffline are recruiting for an experienced First Line Manager (Nights) to join our team at Suntory, Coleford. This is a fantastic opportunity to take ownership of night operations, working on a 4 on/4 off rota … and compliant delivery of customer products - Book in vehicles at the customer site and take overall responsibility for drivers and vehicles on the road - Ensure full transport compliance in line with DHL's earned recognition standards - Communicate effectively with customers and ensure contractual and operational KPIs are consistently met - Analyse operational performance and implement continuous improvement initiatives Please note … working position within the office; however, there will be other DHL team members and customer representatives on site during your shift. Our Perfect Worker - Proven experience in a First Line Manager, Transport Supervisor, or similar logistics leadership role - Strong communication and organisational skills - Knowledge of transport compliance and legal driving requirements - Confident working independently and making operational decisions under More ❯
Yorkshire and beyond Train end users in the proper use and training of the hardware and software provided Maintain accurate records for expenses, mileage, and other relevant information in line with the role Perform other duties as assigned by your line manager. Perform to KPI's in line with company policy Influence product development by working closely More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress … and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of More ❯
platform technologies used within the UK/EU region. Key Responsibilities Design and implement business application environment solutions, documenting the solution fully end to end. Provide 2nd and 3rd line support and troubleshooting assistance to the application support team and the wider IT team to identify and rectify system errors, performance issues and/or bottlenecks. Work with IT … to identify necessary upgrades and improvements to meet compatibility and obsolescence objectives. Document and track all work from inception to completion, maintaining accurate records and providing performance metrics to line management. Prepare change records and deploy approved changes to system configurations and application builds. Provide requirements and instructions to other members of the IT team where required. Assist with … evidence gathering and documentation for internal or external audits. Ensure logging and audit records are maintained and available with suitable retention policies applied. Identify and present to management opportunities for innovation and risk mitigation within the technical stack, including but not limited to new logging and reporting methods, technical tools and improvements to existing tools. Ensure standardised Group IT More ❯
of programmes to promote a love of reading across Scotland. Lead the Reading Communities (RC) team, to ensure effective and timely delivery of the programme milestones and outcomes in line with the organisation's business plan Work closely with the Senior Management Team on the strategic development of the RC programme to meet organisation objectives Works with the … Senior Management Team to influence policy development in the relevant areas of SBT's work Leads the RC team to engage effectively achieving cross organisational collaboration Develop and establish stakeholder relationships to deliver key outcomes for SBT's work and cultivate future programme opportunities Works closely with the Research and Evaluation Team to set outcomes for the Reading Communities … with established and new audiences Work with the Fundraising Manager and Director of Programme to develop and establish funder relationships enabling generation of funding for new and existing programmes Line manages the Reading is Caring team and three programme Managers, coaching and empowering them to achieve high standards of performance and delivery of objectives, as well as supporting their More ❯
whilst also fulfilling the needs and objectives of the Observatory. There may be occasions where this role requires the post holder to work across different time zones and, in line with SKAO policy, flexible working hours will be supported in agreement with the line manager. Responsibilities Define and manage the product vision, strategy, and roadmap for SDP pipelines … meet the challenges of petabyte-scale data processing. Represent the product to internal and external stakeholders, providing clear communication of progress, risks and priorities. Qualifications Strong background in Product Management or similar role, preferably in a large-scale scientific or technical domain Excellent communication and stakeholder management skills, with the ability to bridge the gap between scientists, engineers More ❯
Engineer to join Airbus' A350 Manufacturing Engineering team, providing lineside support and leading initiatives that make a real difference. What you'll be doing Supporting the fast-paced production line, working closely with operators and first line managers to resolve technical issues and keep things running smoothly. Leading and delivering continuous improvement projects to boost efficiency, reduce cycle More ❯
Maintenance Planning & Coordination: Lead the planning of scheduled maintenance activities, including pre-input meetings, work pack development, and resource coordination to ensure timely and efficient aircraft inputs. Emergent Work Management: Oversee unplanned maintenance events, ensuring rapid response, stakeholder alignment, and accurate cost tracking and approvals. Performance Monitoring & Reporting: Deliver service performance reports and track KPIs for both Customer and … Collaboration: Work closely with engineering, CAMO, and operational teams to ensure smooth execution and continuous improvement across service delivery. Skills, Qualifications and Experience required Essential Performed project service delivery management within aviation sector Managing delivery against a set of agreed KPIs Ability to discuss and understand aircraft technical details with the engineering personnel Working knowledge of Part 145/… Part M regulations Advanced computer literacy (MS Office mainly) Project Management tools, eg MS Project or equivalent Self-starter with a high sense of urgency and a positive mindset. Customer oriented with excellent communication skills Well organised and responsible Able to work under pressure and handle stressful periods well Advantageous Project Management or Service Delivery qualifications (APM PMQ More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Hays
in Oracle DBA and a learning acumen for new database related technology preferably in latest versions Troubleshoot technical faults within the Enterprise Cloud Infrastructure (Oracle DB/MySQL) Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to help support agreement. Sought: Provide technical support, resolving escalated technical support issues across the … lines of business to ensure systems availability to the customer. Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets. Provide Line Manager early More ❯
Employment Type: Contract, Work From Home
Rate: Up to £365.0 per day + £365 per day inside IR35
Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
Whilst this is a 12-month temporary position, there is potential for it to develop into a permanent position. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better … and inclusivity make usgreater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise As a Senior Product Manager, you'll lead the management and lifecycle of innovative user-centred products .Our work transforms cutting edge science and innovation into products and services that enable our users to consume and interrogate supercomputer data … user needs, guided by evidence, feedback, and demonstrable business value . Work collaboratively across our established Product Community, contributing to its success and growth across the organisation. Mentor and line manage a team of product managers, including leading the recruitment of associate product managers, product managers and contractors as required. Our work is life-changing, often life-saving and More ❯