Service Desk Manager
- Location
- Chichester, England, United Kingdom
permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead incident management and service request processes, ensuring timely resolution and escalation where appropriate. Maintain and promote an effective knowledge management framework to support service efficiency ...