and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & RemoteDesktop Service More ❯
Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to client requests within support agreement targets Provide remotedesktop and server support Point of escalation for Technical Analysts Proactive management of client networks Build rapport with all new and existing clients to develop positive working relationships … a whole Call logging and regular feedback to the Service Desk Manager and Service Delivery Manager General Skills & Knowledge: A high level understanding of IT and networks. Knowledge of desktop, servers, and their components Knowledge of network devices and their roles Ability to plan, organize and adapt to various job tasks Open to respond to feedback and committed to … travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 RemoteDesktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
Teams, Exchange, SharePoint, Intune, AutoPilot) and Azure environments. Assist with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with clients, ensuring excellent communication and customer service. Document customer interactions and solutions to contribute to … in an MSP environment is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remotedesktop tools and help desk software Excellent client-facing skills - ability to communicate complex IT issues clearly and professionally. Ability to troubleshoot a wide range of IT systems More ❯
the latest IT and software trends. Strong customer service ethos and communication skills. Excellent organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server 2022, Microsoft 365 applications, and Azure services. Experience with RemoteDesktop support, Active Directory, and More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls More ❯
South East London, London, England, United Kingdom
Oscar Technology
foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key Responsibilities: Provide 1st and 2nd line technical support … Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and asset registers. Support users via phone, email, remotedesktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows …/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP). Excellent communication and customer service skills. A proactive, problem-solving mindset and ability to work independently. Willingness to travel locally to support satellite offices (if required More ❯
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
connectivity Build and maintain client systems, including servers, desktops, laptops, and network devices Support Microsoft 365 administration (Teams, Exchange Online, SharePoint, OneDrive) Configure and manage site-to-site and remote access VPN connections Oversee routine systems maintenance, patching cycles, and security monitoring Maintain and update technical documentation, support logs, and change controls Participate in client infrastructure projects including server … The ideal candidate will be comfortable operating across multiple domains in an SME/MSP landscape and bring solid experience with: Infrastructure services - Active Directory, GPOs, DNS, DHCP, IIS, RemoteDesktop Services Networking - Layer 2/3 troubleshooting, VLANs, firewall rule configuration, routing fundamentals Operating Systems - Windows Server (), Windows 10/11 Cloud Platforms - Microsoft 365 tenant administration More ❯
plus). Strong knowledge of: Windows Server (Domains, Active Directory, DHCP, DNS), Microsoft 365 (Teams, Exchange, SharePoint, Intune, AutoPilot), Virtualization platforms (VMware ESX, vCenter, or Hyper-V), Familiarity with remotedesktop tools and help desk software. Additional experience with Sophos, Egnyte, or Ubiquiti is highly desirable If you have a portfolio website, please share the link here: Message More ❯
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
Hoddesdon, Hertfordshire, South East, United Kingdom
VolkerWessels Uk
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
via phone and ticketing system. • Perform troubleshooting on desktops, laptops, mobile devices, printers, and peripheral equipment. • Support users with Microsoft Office 365 applications, including Outlook, Teams, and SharePoint. • Utilise remotedesktop tools to assist users with offsite or remote support needs. • Log, track, and resolve incidents and service requests using the IT ticketing system. • Escalate unresolved issues … and accounts. • Contribute to IT documentation and knowledge base development. Knowledge, Skills & Experience: Essential: • Good understanding of Windows 10/11 operating systems. • Familiarity with Office 365 and common desktop applications. • Basic understanding of network concepts such as DNS, DHCP, and IP addressing. • Proficient in using remote support tools. • Experience with IT ticketing systems. • Excellent communication and customer More ❯
via phone and ticketing system. Perform troubleshooting on desktops, laptops, mobile devices, printers, and peripheral equipment. Support users with Microsoft Office 365 applications, including Outlook, Teams, and SharePoint. Utilise remotedesktop tools to assist users with offsite or remote support needs. Log, track, and resolve incidents and service requests using the IT ticketing system. Escalate unresolved issues … and accounts. Contribute to IT documentation and knowledge base development. Knowledge, Skills & Experience: Essential: Good understanding of Windows 10/11 operating systems. Familiarity with Office 365 and common desktop applications. Basic understanding of network concepts such as DNS, DHCP, and IP addressing. Proficient in using remote support tools. Experience with IT ticketing systems. Excellent communication and customer More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
quality support for incidents and service requests raised through our Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and RemoteDesktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and … implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week … oriented approach to problem-solving and task execution. Skills, Knowledge and Experience: Proficiency in traditional Microsoft Windows Server solutions, including: Active Directory and Group Policy File and Print services RemoteDesktop Services PowerShell scripting Fundamental knowledge of TCP/IP networking, VPNs, and network connectivity. Experience administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT More ❯
The Network Manager will be a leading contributor to the ongoing development of the relationship, infrastructure, and revenue. Supporting the client base with a varied range of technologies including desktop support, E-mail, connectivity, printers, telephone systems & 3rd party applications. Administer and maintain client infrastructure, including Active Directory, LAN, Internet access, firewalls, and Exchange 2010 and above. Administer client … years directly relevant technical experience. Essential - Microsoft Windows Server From 2003 - 2019 Essential - Excellent understanding of Group Policy, Active Directory, DFS, DNS, Web Services (IIS), DHCP, Terminal Services, Windows RemoteDesktop Services, and toher educational Technologies and Services Essential - Excellent knowledge of all preferred solutions for schools Essential - Excellent understanding and experience in onsite support for schools Essential More ❯
ll Use Full administration of Office 365 tenants , including Exchange, SharePoint, and user provisioning Working knowledge of Windows Server (Active Directory, DNS, DHCP, file sharing, domain management) Hands-on remotedesktop support for printers, email, and connectivity issues Familiarity with VPNs, RDP setups , and remote access principles Experience with networking fundamentals : IP addressing, DNS, router configuration, firewall More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Purple Computing Ltd
towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the south and south-west of the UK. Personality Friendly, approachable and helpful. Confident on the telephone. Committed to maintaining impeccable standards of customer … terminations to RJ45/patch panels, server cabinets, trunking data cables and mounting WiFi access points. Experience deploying and administering cloud-based virtual Windows/Linux servers and Microsoft RemoteDesktop/Citrix-style environments, Microsoft Azure and virtualisation. Experience designing and managing FileMaker (Claris) database solutions. Bash/Shell scripting or any broadly equivalent transferrable knowledge in More ❯
Barnsley, South Yorkshire, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line RemoteDesktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯
North Nottinghamshire, Worksop, Nottinghamshire, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line RemoteDesktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯
South Western Ambulance Service NHS Foundation Trust
Server Roles (e.g. Active Directory, DNS, DHCP, WSUS, DFS, Group Policy etc)- Microsoft 365- Mail & Web filtering tools- VPN solutions such as Microsoft Direct Access or Always on VPN- RemoteDesktop Services & VDI Solutions- Backup & Recovery Solutions- Cyber Security & Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint) The post holder will require strong proven communication and influencing skills More ❯
Hitchin, Hertfordshire, South East, United Kingdom
JWGC
clients in Hertfordshire and Essex. Career progression available if you want to become a Service Delivery Manager and Networking and Cyber Essential Plus Training on offer. Job Spec: Remote and Onsite Project Delivery: Handle project work both remotely, from the office, and at customers sites. This includes installing new hardware to configuring/troubleshooting networks, setting up MS Office … commercial experience at 3 rd line level. Deployment of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. Hyper-V. LAN/WAN, Routing, Switching, WatchGuard firewalls, VLANs and VPNs Understanding of security concepts, Cyber essentials framework, compliance More ❯
to date knowledge of the latest IT and software trends Strong customer service, communication and organisational skills Enthusiasm for continual learning SKILLS Experience of working in an end-user desktop support role or IT operations environment Windows 11 and Windows Server 2022 Familiarity with Microsoft 365 applications and Azure services RemoteDesktop Support Active Directory and Exchange More ❯
in an IT support or helpdesk role Strong knowledge of Windows OS, Microsoft 365, Active Directory, and common business applications. Familiarity with networking concepts (DNS, DHCP, VPN, etc.) and remotedesktop tools. 2 1 degree of above (Essential) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remotedesktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may … Technical Skills (Mandatory) Operating Systems: Windows 11 Hardware: Laptops, Desktops, Printers, IP Phones, Mobile Devices, Scanners Directory Services: Active Directory Productivity Suite: Microsoft Office 365 (Outlook, Excel, Teams, etc.) Remote Tools: Remotedesktop platforms (e.g., SCCM, RDP, TeamViewer)# Other Tools: Knowledge of financial application ecosystems and platforms Enterprise Environment Skills: Windows Server EUC (End User Computing …/Desktop Engineering Azure Virtual Desktop (AVD) Qualifications Minimum 4-5 years of relevant IT support experience. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are desirable but not essential. Why Join? Work with a leading global IT services provider and a prestigious financial services firm. Gain exposure to cutting-edge technologies in More ❯