CF31, Bridgend, Bridgend county borough, Mid Glamorgan, United Kingdom
Exponential-e
contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remotedesktop support to other Exponential-e customers, when required What you’ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem More ❯
possible, remotely OTA, or liaising with the Sentinel Business Unit for an onsite visit. Secondary responsibilities may include existing customers with their HUB connection issues, configuring settings, and using remotedesktop connections to provide immediate support. This will involve Support the onboarding of Sentinel Accounts; Hub installations, device programming, hub training (customer facing) and installation support. Delivery of More ❯
documents and knowledgebase articles. Attend voice calls Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. Use RemoteDesktop to assist the end users as require More ❯
documents and knowledgebase articles. Attend voice calls Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. Use RemoteDesktop to assist the end users as require More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
Red - Specialist Recruitment
Our client is on the lookout for Field Service Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of time spent on site, so you will need to live within a commutable distance to their site near Dundee. The Field Service Engineers will perform preventative maintenance, troubleshooting … Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely Desirable requirements: Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remotedesktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with SANS (phone number removed) standard HV … inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement More ❯
Dundee, Dundee City, City of Dundee, United Kingdom Hybrid / WFH Options
Red - Specialist Recruitment
Our client is on the lookout for Field Service Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of time spent on site, so you will need to live within a commutable distance to their site near Dundee. The Field Service Engineers will perform preventative maintenance, troubleshooting … Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely Desirable requirements: Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remotedesktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with SANS (phone number removed) standard HV … inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement More ❯
inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement … knowledge of HV/LV power electronics including inverters/converters/Transformers - preferred Previous HVAC training and F-Gas qualification - preferred Strong understanding of IT related subjects, CMD, remotedesktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols - preferred C&G2391-5 Test & Inspect or equivalent - preferred Familiar with BS7671 - preferred HV authorised More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
AllAboutRecruitmentLtd
occasionally be required Duties and responsibilities will include but are not limited to: Supporting IT issues and software and hardware faults Resolving basic issues over the phone and via remotedesktop access Resetting passwords and completing software updates Ordering replacement hardware and accompanying engineers to help with installations. Manage workload to meet service levels and ensure timely call More ❯
transactional logs). Supporting peer code reviews to ensure high quality and reduce rework. Working within a locked-down environment using tools like VS Code, SQL clients, and secure remotedesktop environments. Collaborating with data consultants and forensic analysts to troubleshoot logic and ensure audit-quality outputs. KEY SKILLS & REQUIREMENTS Strong SQL (T-SQL, Oracle, or PostgreSQL) - must More ❯
