101 to 125 of 210 Service Manager Jobs in the UK excluding London

Job Description Service Delivery Manager Position Description Put yourself at the centre of the digital revolution, working alongside highly talented individuals to deliver complex projects that matter. Our Service Delivery Managers are trusted to work closely with a wide range of clients on exciting projects with … career wherever you want it to go. This role is based in Northern Ireland. Your future duties and responsibilities Successfully delivering one or more service contracts, ensuring that SLAs are met consistently. Establishing or maintaining and improving an existing service delivery plan, including budgeting and resourcing. Reporting in … more than one supply channel (e.g., internal, client, 3rd party suppliers and partners). Leading and managing team members, including both dedicated and shared-service resources. Managing the client relationship. Contributing to securing additional business. Planning, scheduling, monitoring and reporting against service delivery and financial objectives. Required qualifications More ❯

working closely with our vendors, internal IT teams, and senior business stakeholders. You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT), and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead … + availability and optimal performance. Incident Management: Oversee major and standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation … and Reporting: Maintain documentation, deliver system performance reports, and ensure system security compliance ("Green" status) aligned to company standards. Collaboration: Work cross-functionally with Service Desk, Infrastructure, DevOps, Networks, Security, and business stakeholders to deliver aligned, high-quality services. Proactive Initiative Ownership: Identify service gaps, initiate improvement projects More ❯

working closely with our vendors, internal IT teams, and senior business stakeholders. You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT), and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead … + availability and optimal performance. Incident Management: Oversee major and standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation … and Reporting: Maintain documentation, deliver system performance reports, and ensure system security compliance ("Green" status) aligned to company standards. Collaboration: Work cross-functionally with Service Desk, Infrastructure, DevOps, Networks, Security, and business stakeholders to deliver aligned, high-quality services. Proactive Initiative Ownership: Identify service gaps, initiate improvement projects More ❯

management and the recruitment, interviewing, and hiring of staff. Responsibilities include undertaking practitioner and case work when necessary, receiving referrals, conducting assessments, and engaging service users to meet service objectives. The position also requires maintaining and developing stakeholder relationships, providing regular service reports, and mobilising new services … in collaboration with senior leadership. Additionally, the role involves monitoring service progress, implementing remedial actions to enhance performance, providing strategic leadership aligned with organisational priorities, and offering analytical insights into best practi... More ❯

working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and … safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will have strong communications and presentation skills, with the ability to use these … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability More ❯

Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as Service Transition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and Delivery teams. … You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into operational environments—someone … who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve service designs and More ❯

Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as Service Transition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and Delivery teams. … You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into operational environments—someone … who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve service designs and More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You'll … need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage and … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You'll … need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage and … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

Role & Responsibilities: · Create and review annual plan for service team operations · Overall responsibility for the effective operation of the UK service team, act as primary point of contact for customer’s service requests and reporting back to HQ · Coordinate scheduling for on-site survey & service visits … and allocate engineering teams from both in-house and 3rd party resources · Coordinate with sales team to create quotations for installation & service activity · Liaise with commercial and sales teams to identify upcoming project requirements and plan service team resources accordingly · Keep the stock room and repair centre in … an orderly state and order supplies accordingly to ensure smooth-running of service team · Maintain accurate records of RMA processes and ensure smooth running of the repair team · Liaise with customers to inform them of planned service visits and advise on status of ongoing & completed tasks · Maintain the More ❯

of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to ensure … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯

Job Description Service Design Manager Permanent Hove, East Sussex - hybrid 1-2 days pw Up to £75,000 + 5% annual performance -related bonus We have an exciting new opportunity for a Service Design Manager to join Robert Walters as a Consultant. As an More ❯

Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing day … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process Improvement … Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT service More ❯

Job title: Dreadnought Service Project Manager Location: Warton, Samlesbury or Prestwick - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,683+ depending on experience What you'll be doing: You will lead … involve travelling to different sites i.e. Prestwick and Barrow Manage complex stakeholder interfaces across different sectors You will report on performance for the whole service broken down by contract for Key KPIs and provide inputs to monthly programme review You'll collate commentary of Spend vs Progress in support … baseline plan Create, manage and maintain accurate level 2 plans/schedules for all contracted work Provide SME advice to estimates including maintaining generic service cost metrics or bottoms up detail estimates for bespoke tasks as required, in suitable documentation with comprehensive Dependencies Assumptions Risks Exclusions Opportunities (DAREO) You More ❯

Building Safety Service Delivery Manager Based in Portishead with agile working Salary £64,422 per annum Permanent 37 hours per week We create great places and communities to live that our customers are proud to call home. Its an exciting time to be joining us. We own More ❯

Technical Services Manager - We are working for one of the UK's premier Facilities Management (FM) providers, following a major contract acquisition they are now looking for a Technical Manager to lead engineering operations across a major campus in Surrey. The site is large and complex … home to a variety of critical environments, HV, LV and complex HVAC systems. The Technical Services Manager will lead the Operations & Maintenance Teams and be responsible for implementing the overall direction, coordination, and evaluation of site maintenance activities. The Technical services manager carry out management responsibilities … applicable laws, as provided including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Technical Services manager actions will include: * Support and lead account technical leadership to be responsible for the leadership of all resources involved in the delivery of More ❯

Professional Services Manager page is loaded Professional Services Manager Apply locations Congleton, Cheshire - (Contronics) time type Full time posted on Posted 5 Days Ago job requisition id R43620 Job Description: Professional Services Manager - Contronics UK Contronics is a leading provider of laboratory monitoring systems … temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities: Customer Relationship Management More ❯

clearance. This position will be working out of our office in Chippenham. Your future duties and responsibilities We are seeking an experienced and motivated Service Transition Manager to join our dynamic team. This role is pivotal in executing business transitions and ensuring the seamless implementation of change More ❯

The Newcastle upon Tyne Hospitals NHS Foundation Trust As Hotel Service Manager Freeman, you will lead and line manage over 300 Domestic staff, including rapid response, linen, and laundry staff, along with deputy hotel services managers, seniors, supervisors, and teams. You will ensure adherence to all Trust … Facilities and Deputy as a member of the Senior Management Team within Facilities. Take leadership and responsibility for managing staff and resources to meet service needs, ensuring high standards within allocated resources. Proactively manage recruitment and staff selection. Manage changing room facilities in line with Trust policy. Motivate and … lead a large, dynamic workforce to deliver quality Hotel Services, maintaining high service standards. Support the implementation and management of change, ensuring effective resource allocation. Manage subcontractors and ensure quality linen supply. Ensure compliance with statutory requirements of the Health Act 2006 within your responsibilities. Develop policies and strategies More ❯

IT Service Desk Lead/ITSM Implementation Manchester – Hybrid, 2 days in the office (M1 Postcode) £350 - £400 (Inside IR35) Contract to 31st March 2026 Morson Group are working with a public sector organisation to recruit a highly capable and hands-on Service Desk Transformation Lead to deliver … two strategic initiatives within their Digital, Information & Technology (DIT) team: 1. Implementing recommendations from a recent review of the Service Desk. 2. Replacing the current ITSM platform with Atlassian Jira ITSM, ensuring a seamless and value-driven transition. Key Responsibilities: • Design and formalise SLAs and define 1st/2nd …/3rd line support boundaries across service requests, incidents, and training needs. • Set up and maintain standardised reporting and dashboards on key service desk metrics and KPIs. • Document and train staff on core Standard Operating Procedures (SOPs), including triage, incident, and problem management, Service request and Change More ❯

leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Professional Services Manager . With over 30 years of experience, our team of business and technical consultants possess exceptional knowledge, drive, and passion. We pride ourselves … industry vendors, including Microsoft, Dell and Cisco. As our company grows and plans for future expansion, we are looking for an accomplished Professional Services Manager to lead our dynamic team. As the Professional Services Manager , you will lead and coach a team that includes project managers … utilised and motivated. Anticipate requirements and proactively manage available capacity. Undertake audit/review requirements as needed and provide input as necessary to guide service development towards tactical and strategic objectives. Provide management, oversight and structur e to the professi onal services operations processes. Work with the Service More ❯

Select how often (in days) to receive an alert: Service Sustainability Product & Programmes Manager Location: Leatherhead, ENG, GB Employment Type: Permanent At Hyundai, you'll be working within a fast-paced, challenging environment, where you'll be encouraged to push boundaries and challenge convention. As a global … emerging technologies to maintain HMUK and GMUK's leadership in digital aftersales solutions. Manage data integration across omnichannel aftersales solutions, including recurring revenue models, service subscriptions, service plans, telematics (e.g., Bluelink/GCS), DMS, and third-party systems. Oversee integrated software solutions and associated suppliers-such as menu … pricing tools, online service booking platforms, and workshop automation systems. Support and manage training initiatives related to digital aftersales programmes. Monitor and align supplier performance with programme goals, ensuring effective KPI tracking, tender execution, and contract management. Coordinate with international Hyundai and Genesis markets to share best practices and More ❯

of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The Service Delivery Manager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will … be to drive efficiencies and improve the overall service delivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the point More ❯

Are you a Service Desk leader ready to make your mark in a rapidly scaling MSP with bold ambitions? This is your opportunity to step into a transformational leadership role —shaping process, culture, and performance across a fast-paced IT support operation. 💼 The Role This is more than just … a management role. You’ll take ownership of a growing service desk team, currently 15 strong, supporting 500–600 clients across three office locations . You'll be pivotal in scaling, refining, and evolving service delivery standards while embedding a performance-led culture across the desk. You’ll … across the business. 🔧 Responsibilities Drive performance, KPIs , and SLA compliance through effective leadership and accountability Manage, mentor, and develop a high-performing team of Service Desk Engineers Lead initiatives to improve ticket allocation, response times , and first-time fix rates Build out and enhance the ConnectWise PSA system for More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital Services … will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the Configuration Management Database (CMDB) and … to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service Catalogue, fostering transparency and user engagement, while promoting a culture More ❯