126 to 150 of 211 Service Manager Jobs in the UK excluding London

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

Create and review annual plan for technical service team operations. • Overall responsibility for the effective operation of the UK technical service team, act as primary point of contact for customer’s service requests and reporting back to HQ. • Coordinate scheduling for on-site survey & service visits … and allocate engineering teams from both in-house and 3rd party resources. • Coordinate with sales team to create quotations for installation & service activity. • Liaise with commercial and sales teams to identify upcoming project requirements and plan service team resources accordingly. • Keep the stock room and repair centre in … an orderly state and order supplies accordingly to ensure smooth-running of service team. • Maintain accurate records of RMA processes and ensure smooth running of the repair team. • Liaise with customers to inform them of planned service visits and advise on status of ongoing & completed tasks. • Maintain the More ❯

and/or recommendations. Work with internal teams to develop strategic marketing plans to ensure IPT products are fully embedded in customers' operations. Customer Service and Satisfaction Key point of contact in all matters relating to client concerns and needs, integrate commercial strategy with Field Advisors/Engineers. Work … directly with clients to optimize their software and service offerings. Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Accountable for soliciting, tracking, and reporting customer feedback via approved system/methods. Build and strengthen client relationships to … achieve long-term partnerships. Upsell and cross-sell IPT products and service offerings to clients. Secure opportunities to expand our services into different areas of customer operations and maximize the value of existing services. Manage and clearly document team performance and delivery. Address unsatisfactory performance or behavior promptly following More ❯

Fast track route to Associate Director Opportunity to liaise with Private Equity and Investment banks on buy/sell side About Our Client This firm is a leading provider of audit, tax, and consulting services to middle market businesses. With More ❯

Enable are recruiting for a Services Manager Services Manager - Care at Home - Central Services Location: East Dumbarton, Falkirk & South Lanarkshire Salary: £29,741 - £32,003 per annum Contract: Full time, 35 hours per week, 12-month fixed term contract This role aligns with the salary scales … a dynamic and vibrant organisation devoted to improving the lives of people with support needs. We are looking for a motivated and driven Services Manager to join us in ensuring they have the same opportunities as everyone else. You must have the passion and drive to take a … role is pivotal to our mission to assist Adults and Children with support needs to live full, meaningful, and inclusive lives. A successful Services Manager will manage teams to develop and maintain good relationships and communication with families and Social Care professionals involved in the lives of those More ❯

Location: Derby Contract: Full-time (37.5 hours) Salary: Dependent on experience Are you ACA or ACCA qualified and looking to pivot from audit or accounts into a dynamic, fast-paced advisory role? This could be the perfect next step in More ❯

Senior Technical Operations Specialist/Service Delivery Location: City of London - Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure the smooth More ❯

and we have ambitious plans for additional growth in the future. As a consequence of this growth, we are seeking to appoint an IT Service Manager. A crucial role, responsible for supporting our Head of IT with all aspects of the IT infrastructure and a fantastic opportunity for an More ❯

Job Title: IT Service Managers x 2 Salary: Competitive Job Type: Full Time We are excited to offer new opportunities for three IT Service Managers to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in … providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance our customer experience. As part of a transformation programme into a standalone PLC business, this is a great time to join us and be part of a … you\\\\\\\'re looking for a new, challenging role where you can truly add value, then please read on. We are Wickes, a digitally led, service enabled organisation with a vision to have a project in every home. We are more than the nation’s favourite DIY store, we are More ❯

This position is required to independently, and with the support of the Directors and Partners, develop and grow the Transaction Services business, as well as develop team members. Client Details Our client is a market leading Transaction Services business with More ❯

Work on some of the Midlands largest deals Gain cross-border transaction experience About Our Client Our client is a 'Big 4' accounting firm with a Birmingham office. Job Description You will be able to draw on your past experience More ❯

every customer, and create a workplace where all colleagues are proud to belong. As we grow our business, we need a dynamic Network Services Manager to join our team and help us achieve our goals. The Network Platform team at Specsavers owns and develops the strategic network roadmap … Network Platform. We continuously review the industry and market, testing new concepts and technologies that can add value to Specsavers. As the Network Services Manager, you will lead a team of Network Analysts who act as the first line of escalation for network-related incidents and events. You … You will proactively mitigate risks by reviewing analytics on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor More ❯

every customer, and create a workplace where all colleagues are proud to belong. As we grow our business, we need a dynamic Network Services Manager to join our team and help us achieve our goals. The Network Platform team at Specsavers owns and develops the strategic network roadmap … Network Platform. We continuously review the industry and market, testing new concepts and technologies that can add value to Specsavers. As the Network Services Manager, you will lead a team of Network Analysts who act as the first line of escalation for network-related incidents and events. You … You will proactively mitigate risks by reviewing analytics on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor More ❯

every customer, and create a workplace where all colleagues are proud to belong. As we grow our business, we need a dynamic Network Services Manager to join our team and help us achieve our goals. The Network Platform team at Specsavers owns and develops the strategic network roadmap … Network Platform. We continuously review the industry and market, testing new concepts and technologies that can add value to Specsavers. As the Network Services Manager, you will lead a team of Network Analysts who act as the first line of escalation for network-related incidents and events. You … You will proactively mitigate risks by reviewing analytics on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor More ❯

every customer, and create a workplace where all colleagues are proud to belong. As we grow our business, we need a dynamic Network Services Manager to join our team and help us achieve our goals. The Network Platform team at Specsavers owns and develops the strategic network roadmap … Network Platform. We continuously review the industry and market, testing new concepts and technologies that can add value to Specsavers. As the Network Services Manager, you will lead a team of Network Analysts who act as the first line of escalation for network-related incidents and events. You … You will proactively mitigate risks by reviewing analytics on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor More ❯

every customer, and create a workplace where all colleagues are proud to belong. As we grow our business, we need a dynamic Network Services Manager to join our team and help us achieve our goals. The Network Platform team at Specsavers owns and develops the strategic network roadmap … Network Platform. We continuously review the industry and market, testing new concepts and technologies that can add value to Specsavers. As the Network Services Manager, you will lead a team of Network Analysts who act as the first line of escalation for network-related incidents and events. You … You will proactively mitigate risks by reviewing analytics on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor More ❯

in touch today and let talk about how we can fast track your career! The Job AVI-SPL provides a portfolio of Onsite Managed Service (OMS) and Video Solutions to multi-industry clients globally. This role is accountable for the management and support of one or more OMS accounts. … Managing the onsite teams, the quality of service, the customer relationship and responsible for all aspects of post-sale service and support. It requires a proven leader, unflustered in the face of customer issues, experienced at identifying/leading high-performance individuals, comfortable working with a wide variety … customer satisfaction. Day-To-Day Responsibilities: Account Management Complete ownership of assigned accounts ensuring best-in-class service. Develop, adopt and deliver best practice service levels across all teams. Identify, agree and own a progressive Continuous Service Improvement (CSI) programme with customer account and drive change in tandem More ❯

in touch today and let talk about how we can fast track your career! The Job AVI-SPL provides a portfolio of Onsite Managed Service (OMS) and Video Solutions to multi-industry clients globally. This role is accountable for the management and support of one or more OMS accounts. … Managing the onsite teams, the quality of service, the customer relationship and responsible for all aspects of post-sale service and support. It requires a proven leader, unflustered in the face of customer issues, experienced at identifying/leading high-performance individuals, comfortable working with a wide variety … customer satisfaction. Day-To-Day Responsibilities: Account Management Complete ownership of assigned accounts ensuring best-in-class service. Develop, adopt and deliver best practice service levels across all teams. Identify, agree and own a progressive Continuous Service Improvement (CSI) programme with customer account and drive change in tandem More ❯

delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures … of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance … likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance. What youll need Youll be a proven practitioner in IT Service Management Youre likely trained in ITIL, at least to Foundation status Youll know that its not all about ITIL Youll be able to show More ❯

Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Soft Services Manager (Security & Cleaning) Status: Permanent, Full Time Working Hours: 40 hours per week (average) Salary: £32,933.43 per annum Location: Fareham Reporting to: Regional … a prestigious Shopping Centre in Fareham. The successful applicant will be responsible for overseeing the security and cleaning operations, ensuring the highest standards of service delivery, customer service, and compliance. Managing a diverse team, you will work closely with the Centre Management team to create a safe, clean … and welcoming environment for visitors, tenants, and staff. Main Responsibilities: Oversee and manage day-to-day security and cleaning operations, ensuring smooth service delivery across the site. Lead and support a team of security and cleaning staff, ensuring effective rostering, welfare checks, and ongoing training to maintain high service More ❯

onboarding or uplift of services to our clients. This role is one of the first engagements many new customers will have with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with … HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all Customers. Manage the pipeline of service transitions and ensure that all customer and HSP stakeholders are aware of expected timelines and dates for activities so as to … Life Support (ELS) stage with support with clear exit points from ELS into on-going live running with Support. Essential Previous experience in a Service Delivery, Transition or Project Management role (2 years+ preferred) Excellent organisational skills Proven commercial understanding Communications skills, being able to interact positively with multiple More ❯

JOB TITLE: Soft Services Manager LOCATION: CASTLEPOINT SHOPPING CENTRE SHIFT PATTERN: 5 over 7 SALARY: £40,000.00 per annum MAIN PURPOSE OF ROLE: As the Soft Services Manager you will be required to manage the delivery of the Security & Cleaning contracts to the standards required of … both ABM and Savills. You will ensure that the site, Management Centre, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secured and cleaned to a level of service which exceeds the client's expectations and are … continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered. Provide professional support to the business in service-related matters and to the client in all contract matters. Control the delivery of the staff rosters, completion of payroll and correct manning levels More ❯

to detail, leadership skills, and experience in managing asset servicing functions within an investment firm. Key Responsibilities: Champion and lead a culture of customer service excellence for all clients, companies and third parties Manage and delegate workloads within the team to ensure maximum productivity, ensuring the smooth running of … within the team Support and motivate individuals in own team and enable them to perform their roles to the highest levels of effectiveness, ensuring service level standards are met You will require a strong understanding of product offering You will be required to always conform to the Company's … AML procedures and guidelines You will be required to work on a variety of projects that deliver service, create capacity and ensure control effectiveness within the team You may, from time to time, be required to undertake other activities of a similar nature within your capabilities in other teams More ❯

Senior Data Services Manager, Home Based, Financial Services. Excellent salary plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data Services Manager to join their team. Reporting directly to the Head of Data Engineering you will manage a … team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement of advanced data solutions. A key aspect to … of data engineering tools and automation practices (CI/CD pipelines, DevOps etc) This is an excellent role for a proven Senior Data Services Manager who has strong leadership experience, strategic experience and wants to work closely with a Head of Data Engineering and Digital. Although the role More ❯