Job summary Here at NEMS we have an exciting opportunity for an Operational ServiceManager to lead our Call Handling services on a fixed term contract! Do you have management experience? Have you worked in a customer/patient facing sector? Do you want to make a … difference to your local community? Then this could be the perfect role for you! Main duties of the job Service Performance and Delivery Organisational Management Staff Management and Performance Strategic Activities Patient and Customer Experience Service Finances Inform Service Improvement and Manage System changes About us NEMS … assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield. Core Benefits for NEMS Workforce: 25 days of holiday entitlement + bank holidays (pro rata) NHS more »
ServiceManager - Housing Maintenance & Repairs £47,569 per annum + Excellent Benefits + Van + Fuel Card Leicestershire & surrounding area with frequent travel Permanent,Full Time Build your career in Trades with Platform Property Care Platform Property Care has an exciting opportunity for an experienced Housing Maintenance … ServiceManager to join our talented Voids Service and lead our Multi Skill Trades team based in Leicestershire. This is a unique opportunity that has arisen due to our continued expansion. Now is an exciting time to join us! Why? In this newly created role, you … will be responsible for growing and evolving the team, supporting them as they continue to expand whilst delivering the service to a broader geography. As part of a national housing association, you will be one of a team of Service Managers responsible for the successful delivery of void more »
As the Technical ServiceManager, you will be joining a fast growing business based in Banbury. As the ServiceManager, you will play a critical role in ensuring the delivery of high-quality service to their clients. You will oversee the servicemore »
As the Technical ServiceManager, you will be joining a fast growing business based in Banbury. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. As the ServiceManager, you will play a … critical role in ensuring the delivery of high-quality service to their clients. You will oversee the service department, including technical support, repairs, and customer assistance. This role incorporates both on-site engineering and office based Monday - Frida... JBLK1_UKTJ more »
relationships to drive long term value for our clients through innovative solutions and services. Job Overview: We are seeking a highly motivated and experienced ServiceManager to join our Facilities team, specialising in Water Hygiene & Legionella . As a ServiceManager, you will be … responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a passion for providing excellent service, strong leadership skills, and knowledge of the Water Hygiene & Legionella industry, we want to hear from you! Job Duties: · Provide support to enable growth … the Water Supply (Water Fittings) Regulations & Byelaws:- Installing Thermostatic Mixer Valves Repairing or replacing water heaters Removal of dead-legs (redundant pipework or water service) or other unwanted water services Insulating water storage tanks and its associated pipe work Re-configuration of pipe work within a cold water storage more »
Service Delivery Manager Neath £40K Are you an experienced project manager looking for a new position within a fast-moving and developing industry? Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team! The … Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management. What … integrated technology-enabled solutions from design and implementation to management and recovery. New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
Role : Service Delivery Manager Location : Staines-Upon-Thames Salary : Up to £50,000 Hybrid : 2 days on site per week A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis. This is ideal … ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness. The company are based in Staines-upon-Thames and they … Responsibilities Good understanding of Agile and ITL Experience with incident management, change/release management and problem management Working with tools such as Jira Service Desk, Service Now highly desired Problem oriented, solution driven Strong relationship builder across teams and departments Experience delivering service improvements Application support more »
Service Delivery Manager Neath £40K Are you an experienced project manager looking for a new position within a fast-moving and developing industry? Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team! The … Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management. What more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather … business, compliance and timeliness requirements. This will include ensuring all appropriate documentation surrounding your services is provided and maintained. Contribute to the management of service incidents and problems when required, and implementing, executing and maintaining appropriate business continuity measures and documentation. Collaborating with cross-office teams and customers to more »
iO are seeking a Senior ServiceManager to support MODCloud customers and manage the incident process. This role combines business analysis, customer relationship management, and basic cloud technology understanding, focusing on MODCloud-specific configurations. Start: ASAP Location: Corsham, 3 day a week on-site Rate: Up to … Duration: 6 months (with high likely of extension) *Due to the nature of the project, this role requires active SC Clearance* Responsibilities: - Collaborate with Service Analysts to enhance current processes (Incident Management, Request Fulfillment, Change Control). - Align project milestones and objectives with JIRA Service Management. - Develop and … improve processes and ITSM tooling with stakeholders. - Assist in transitioning to improved processes using JIRA Service Management. - Lead the adoption of a Level 1 Incident Service Desk with an outsourced provider. - Implement service reporting systems post-transition using JIRA Service Management. - Lead internal training for the more »
owing to our robust growth plans that we are expanding our footprint in the Midlands and as such this has created a pivotal role: ServiceManager (Family Assessment Centres) Midlands . If youre eager to advance your career and make a meaningful impact to the lives of … many, join our dynamic Senior Management Team across the Midlands and help transform the lives of our service users! Job Title: ServiceManager Location: Midlands Responsible to: Head of Operations Key Responsibilities: Lead and develop high-quality care services. Support and mentor Unit/Home Managers. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
About The Role Service Operations Manager (Transport) Bristol (with a mix of office and home-based working) Salary between £48,290 and £63,394 Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people … our environment, our world. Join us. You will have management of SEAs Intelligent Transport Systems Support Service Portfolio. This will include the organisation and management of reactive and contractual services. In this role you will be responsible for the commercial, customer and service management for our ROADflow Support … Service leading a service support team which includes a Service Desk and Implementation Engineers. You will coordinate with the wider Development and Delivery Teams, taking responsible for task management within our matrix organisation. You will be a key influencer within our ITS Division, developing, maintaining, and improving more »
Service Delivery Manager Andover Role Overview : The role of a service delivery Manager is to manage and support the engineers out in the filed. They will manage their service visits, monitor the completion on both service, callouts and minor and small repairs. … well in a close team and have the desire and passion to want to succeed. Have to work sometimes under pressure and meet deadlines. Service Deliver Manager (Elevators) Andover The Field Manager is responsible for directing and supervising all service routes delegated to him more »
Liberty has an exciting opportunity for a Service Delivery Manager to join our team, based in our Havant Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £45 to £50,000.00 per … of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service Delivery Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair … and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist/Manage employee performance with the installation more »
IT Service Request Manager 💰£40,000 - £45,000 + Benefits ⏰Permanent 🎯Wigan – on-site IT Service Request Manager - Wigan - Permanent A technology solutions provider is seeking an experienced Service Request Manager. The business are undergoing internal investment and changes with this role being … a key position to provide stability to the Service Desk. This solutions provider has a strong customer base within the UK and Europe. As the client base grows there is a requirement for a dedicated and focussed IT Service Request Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support and guidance to the team of engineers in resolution of incidents - circa. 7 Support Engineers To be considered for the role you must have experience in: Managing an internal team following ITIL principles. more »
care. We proudly employ over 4000+ people -no matter what your experience, we have jobs for everyone. We have an amazing opportunity for a ServiceManager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham, located in the town of … specialist onsite team. Our clinical team is highly trained in the rehabilitation and care of adults with brain injuries and other neurological conditions. As ServiceManager you will be responsible for ensuring the effective delivery of high-quality patient centred services on a 24-hour basis. You more »
ServiceManager required for a growing Air Conditioning Contractor based in the Greater Manchester region Basic to £60K + Car allowance THE ROLE *Oversee a team of 12 Engineers and a Support Desk by answering Technical queries *Complete client site visits on site, undertaking quality checks and … assisting with Estimation of Service projects as and when required *Drive forward profitability and win new business by implementing your own process *Ensure Engineers are as productive as possible and that customer satisfaction is high WHY SHOULD I APPLY? *Great opportunity to Drive forward the Service Team, allowing … THE PACKAGE *Basic to £60K dependent on experience *Car allowance (around £500 per month) *Travel expenses paid *Pension contribution THE PERSON *Experience in a Service Management role essential *Good knowledge of VRF(V), Split and Chillers essential *Computer literate with good knowledge of Microsoft office packages and Outlook *UK more »
Job summary We have a fantastic opportunity for a Service Desk Manager, who will be responsible for the day-to-day management of the ESHT Digital Service Desk. The Service Desk is the first point of contact for our 8,000+ colleagues who may want … information about our digital services and equipment. Calls to the team are raised by telephone or via an online portal. Managing a team of Service Desk Analysts, the successful candidate will ensure that the service provided to colleagues is of the highest possible quality whilst meeting Service Level Agreements and Key Performance Indicators. Our ideal candidate will have experience of managing a customer facing service desk or call centre environment, be ITIL Service Management certified and have excellent written and verbal communication skills, with the ability to explain complex digital information in a way more »
maintain our positive culture and assist us in ensuring that all of our students are adequately supported, we are currently recruiting a Disability Inclusion ServiceManager who will work in partnership with our Head of EDI to lead and drive forward the key strategic inclusion responsibilities for … our disabled students. The Role The role of Disability Inclusion ServiceManager is one that is hugely important to us. The post is crucial for developing strategy and direction for the Universitys engagement with disabled students and one that helps to define and realise the inclusive culture … knowledge of issues relating to disability, you will have the opportunity to make a significant contribution to the delivery of our Wellbeing and Inclusion service, which hinges on our inclusive approach to learning and teaching. more »
Position ServiceManager Industry Water Hygiene/Treatment Location Aldermaston (Within 25 miles) Salary/Package £35,000 - £45,000, Company Veh/Allowance, Fuel Card, Holidays & Pension, Expenses & Technology, & Career progression. Client My client is a water treatment/environmental services company, working primarily within the …/swimming pool/hotel/industrial sectors. They are a serviced-based operation providing chemical treatments and expertise with an emphasis on good service and speedy communication - with a range of clients including airlines, schools, hospitals, local councils, and commercial buildings. Position The role involves running the service department working in conjunction with the sales and admin teams to drive the service side of the business. A split of Office and field work initially. *We are looking for an ambitious individual who aspires to progress in their career, this may lead to becoming an Operations Manager. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
About The Role ServiceManager (Transport) Bristol (with a mix of office and home-based working) Salary between £43,659 and £53,582 Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our … environment, our world. Join us. You will have Service Management over SEAs ROADflow portfolio. This will include the organisation and management of proactive and contractual services. In this role you will be working with aspects of commercial, customer and service management working within a larger service support … team which includes a Service Desk and Implementation Team and coordinating with the wider Development and Delivery Teams. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer: Work life balance: Hybrid/flexible working arrangements 25 days more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Saxton Recruitment LTD
Building ServicesManager/M&E Manager Building ServicesManager/M&E Manager - a leading Tier 1 building contractor is searching for a Building ServicesManager/M&E Manager to join their established team in Leicester. … This is an excellent opportunity for a Building ServicesManager to play a leading role within an award winning business focussed the development and wellbeing of their teams. The Building ServicesManager/M&E Manager role will play a key role in the … includes education, healthcare, and commercial projects ranging for £10m - £50m. The company have forecast continued growth creating excellent career opportunities for a Building ServicesManager/M&E Manager looking for new challenges and progression within a leading construction business. They have a full order book more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Confidential
Lead Service Engineer/ServiceManager (Fire Safety Systems) Basic Salary Up to £55'000 + Car Allowance + Excellent Company Benefits Manchester, Greater Manchester (Commutable from: Stockport, Oldham, Rochdale, Bury, Bolton & Surrounding Areas). Home-Based/Hybrid Working Options Available. 6 Months Minimum Initial … Contract, Potential to Become Permanent. Are you Lead Service Engineer or Serv... more »
Job Title: Service Desk Manager Location: Cheshire/South Manchester Salary Range: up to £55 plus benefits (depending on experience) Your Schedule: This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, aligning closely … industry company seeking to build out an IT hub in the Greater Manchester/Cheshire area. First point of call is to acquire a Service Desk Manager with a growth mindset, positive attitude and high energy who can lead a team. As the IT Service Desk … Manager, you will pioneer the creation and management of our new IT service desk. This is a rare greenfield opportunity where you'll select the best people and tools, and implement efficient processes to set the foundation for a high-performing IT service desk. You'll more »
IT Service Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an IT Service Delivery Manager/Support Manager for an initial three month contract term … available for work for the next three months. The role will be based within the Infrastructure Team focusing on running the team and department, service delivery management, asset management as well as overseeing a 24*7 monitoring team. Suitable candidates must have demonstrable experience within a similar infrastructure servicemore »