76 to 100 of 251 Service Manager Jobs in the UK excluding London

ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of Service Delivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team, recently … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The Service Delivery Manager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves … implementing and embedding strategic change initiatives to ensure a consistent, high quality work product and service experience to our attorneys and clients, fostering a culture of continuous improvement, and collaborating with teams across the firm to deliver great service. Your team includes client facing paralegals aligned to specific offices and clients, and back-office administrators aligned to specific client More ❯

Vacancy Title: Service Delivery Manager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J Contact Name: Jack Elliott Contact Email: Vacancy Published: about 1 year ago AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do … achieve tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported … of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and written communication skills. More ❯

COMPLIANCE SERVICE DELIVERY MANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in this position with … enable to business to securely achieve its global growth ambitions. Role Overview: This is a fantastic opportunity for an experienced Compliance Manager to Lead a Team of 12 including Compliance Analysts & Team Leaders. Reporting Directly to Head of Compliance, you will focus on ensuring Compliance across IT & Tech-driven areas, particularly Applications & Technology Functions. This role is especially … Searches: Compliance Manager/IT Compliance Manager/Operational Compliance Manager/IT Operations Manager/IT Manager/Service Delivery Manager More ❯

theorganisation. Thisis a new role, bringing our dispensaries, drugs procurement, medicinestechnicians, and clinical pharmacy teams together as one. The primary purposeof the role is to deliver a more cohesive service to patients as efficiently andeffectively as possible across the different teams, while driving financialperformance and operational excellence across the function as a whole. You willtransform our cross-team culture … In addition to our core general practice work we runa large Commercial Clinical Research Trials Unit and we work closely with theICB to develop innovative ways to improve local service provision. We are thelead practice for one of the two local PCNs and are represented in both. Job responsibilities Thisis a unique opportunitywithin General Practice. As a Group we … point ofcontact, embedding a "solve for the patient first, improve processsecond" philosophy throughout the function Designand implement integrated workflows that enable seamless handoffs between allmedications services teams, and other service teams (patient services, clinicaladmin, and medical secretaries), eliminating patient frustration from beingtransferred between departments. Ensureall medicines services teams maintain full compliance with MHRA, GPhC, and NHSregulations, including controlled drugs More ❯

Stevenage An exciting opportunity for a passionate Service Operations Manager to join a unique, multi-national Information Management function. Ideal candidates should be committed to the future of IT Operations, outstanding customer service and have the dedication in supporting our community in a dynamic, fast-paced environment. Job Title : Service Operations Manager Salary … leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: We are looking for a detail orientated experienced service operations manager to join our team. The ideal candidate will have broad experiences in workplace & infrastructure technologies balanced with the ability to motivate, constructively challenge & ensure accountabilities … leadership and hands on team management skills across diverse disciplines, international teams and including those in supplier partnerships Strong knowledge of data centre/computer room management including capacity, service, incident & asset management Strong proven experience managing Microsoft technologies including Windows OS, Exchange, Active Directory & Group Policy. Broad knowledge of IT technologies such as servers, storage & infrastructure applications Good More ❯

About the job. National Highways have an excellent opportunity for a Service Delivery Manager - On Road to join our team within Operations in the Yorkshire North East region. You will lead the region's On-Road Traffic Officers, providing guidance and directing the work of the teams, ensuring they deliver a high quality, traffic, incident, and response … management service, which directly contributes to the Region's overall performance. This is a 24/7 operation with managers and Traffic Officers working in shifts to ensure continuous delivery of service. This role can be based from our outstations in Doncaster (Sprotbrough) and Leeds (Tingley). Please note that you will be required to drive as part of … and development plans. Actively build and maintain a network of colleagues, partners and wider stakeholders in Operations to achieve progress on agreed business objectives, to deliver a professional frontline service and enable effective and timely resolution of incidents (i.e. emergency response services, Regional Operations Centre, National Traffic Operations Centre, supply chain). About you. Good financial acumen, including budget More ❯

day running of the children's administration hub delivering excellence at the point of access to the service. Strong communication, planning and organisational skills are key to support the service's management team in meeting workload demand as well as helping to shape the development of the service. Main duties of the job The main duties of the job … confidential recognising the need to escalate appropriately. Promoting a culture of courtesy and respect for patients and their families/carers. Communicating effectively and collaboratively with colleagues across the service linking in and building relationships with the Clinical services that the Administrative Hub supports. Organising/allocating complex work, tasks or activities making adjustments as required adhering to deadlines. … be able to collate, analyse and present data as needed to support the service. About us So what else? This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder. We encourage staff to get involved in exploring More ❯

ICT Service Manager needed in South East London Paying £60,000 per annum ref 25236 Full time hours on a permanent basis Key Responsibilities: We’re seeking an experienced ICT Service Manager to lead the management of ICT infrastructure, IaaS systems, SaaS platforms, and digital services. This is a hands-on role requiring deep … knowledge of Windows Server, Exchange, Teams telephony, Hyper-V, VMware, and backup/DR solutions Proficiency in PowerShell, networking protocols, and ITSM frameworks Excellent communication, time management, and customer service skills If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Agency in relation to this More ❯

Assistant Service Delivery Manager, 12 month FTC, Worcester based with home working, £31,000. Your new company You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking of places to work. This position … and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travelling to Worcester once a … to and archive incoming and outgoing messages. Good working knowledge of Microsoft Word in order to produce reports. Additionally, you will need: Able to work effectively without line manager supervision. Excellent verbal and written communication skills; able to communicate with all levels of management. Time management of self and others; determination of daily priorities in order to ensure More ❯

ICT Core Systems Service ManagerGloucestershire£45,000-£55,000 Role Description Act as the Single Point of Contact (SPOC) and a decision maker for systems and application change and they will lead User Group. This pivotal role will ensure only one method to change functionality across the three integrated systems. To represent the organisation at national, regional and local … local and national Interfaces, while maintaining alignment, especially those involved in the South West Collaboration. To prioritise development and work with stakeholders to maximise development opportunities. To support the service team to rectify issues by problem-solving at a local level, support improvements in functionality to meet local objectives and support activity. The provision of specialist advice and guidance … to identify solutions to problems in line with evidence-based practice. Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness More ❯

Our client, a rapidly growing managed service provider (MSP) specializing in backup, disaster recovery, and cyber resiliency solutions is looking for a Client Service Manager (CSM). The CSM will ensure current customers receive exceptional service and will support maintaining customer satisfaction, customer retention, and discover expansion opportunities. The CSM will be the main point … for customer business needs. Compensation for this role is a combination of a base salary with bonuses based upon successful retention of our existing customer base. Responsibilities for Client Service Manager: Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner. Conduct regular Service Reviews to identify … disputes in a professional manner. Support proactive marketing campaigns to keep customers informed about product updates and best practices. Keep records and documentation of customer interactions. Qualifications for Client Service Manager: 5+ years prior experience in customer facing and/or sales roles. Excellent communication skills and the ability to understand the needs of the customers. Demonstrate More ❯

IT Service Continuity and Testing Manager Technology Resilience, Disaster Recovery, DORA Compliance International Banking Group | Central London | £726.43 Day Rate | Contract | Inside IR35 Are you an expert in IT service continuity, disaster recovery, and operational resilience? Our client, a prestigious international banking group, is seeking an experienced IT Service Continuity and Testing Manager … scenario testing for IT infrastructure, applications, and cybersecurity, ensuring compliance with DORA, PRA, and other regulatory frameworks. Enhance operational resilience and business continuity by developing, maintaining, and improving IT service continuity plans, frameworks, and documentation. Coordinate and support technology-driven continuity activities, including infrastructure and facilities events (e.g., power up/down, data centre failover). Monitor and update … disaster recovery status, track remediation actions, and ensure timely escalation of risks and issues related to operational readiness. Represent IT service continuity at key forums such as CHIP and Operational Resilience Practitioner meetings, collaborating with stakeholders across technology, risk, audit, compliance, and corporate services. Mentor and guide junior team members in continuity and resilience best practices. Support the delivery More ❯

Technical Services Manager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily … improve our IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. More ❯

Technical Services Manager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily … improve our IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Hard Services Manager City: Kingston upon Hull We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of … budget and to the required quality and compliance standards Pivotal to the success of this position is the day-to-day interface and leadership of an onsite team of service providers who are contracted to deliver maintenance support to the business 24/7 365 days a year. An ability to galvanise these working teams towards a common goal … and amendments. - Accurate cost reporting and Provision of financial status input to monthly FM cost reviews highlighting areas of concern and proposed remediation strategies. - Ownership & accountability for the hard service budget & utility costs - Maintaining all statutory provisions (Plant and equipment Inspections/registers etc) are maintained and updated raising points of concern immediately to the Workplace & Facility Manager More ❯

Job summary This is a varied and interesting post within the Service Agreement team, which is an embedded Business Intelligence function within the Finance Department based in Cheltenham. The Deputy Manager in the Service Agreement team supports the Service Agreements Manager in leading the team to provide accurate, concise and clear income and … holder will have line management responsibility for a team that provides detailed reports within Finance to support accurate and timely reporting of the Trust's overall financial position. The Service Agreements team acts as an embedded business intelligence function within the Finance Department and is therefore mainly composed of staff with a business intelligence analytical background. The post holder … a key role in implementing departmental commissioner income monitoring projects and reporting functions. The flow of income into the Trust is directly dependent on the reports generated by the Service Agreement team. About us The Service Agreement Team is responsible for providing analytical support for the Trust's external reporting processes. Most importantly, this covers reporting on activity More ❯

That Media Thing has a vacancy for a Creative Services Manager to lead the delivery of Creative Services, providing exceptional design and organisational skills to our clients and internal divisions. We are recruiting for a full-time, hybrid-working position based at That Media Thing's head office in Bath, UK. As Creative Services Manager, you … where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative Services Manager's job to get under the skin of the client and ensure they have a sound understanding of the look and feel that the client is aiming for … a covering letter explaining what you believe makes you perfect for the role, plus your CV and creative portfolio. Send this all in PDF format to including 'Creative Services Manager' in the subject box. Please also detail when you would be available for an interview. More ❯

Service Desk Manager £60,000 - 70,000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Service Desk Manager Salary: £40,000 - £48,000 Additional Package: 5% SiS Bonus, Extensive Benefits Package Location: Bracknell Are you a Service Desk Manager ready to lead from the front? This … is your chance to step into a dynamic leadership role where you'll oversee a high-performing service desk team delivering 1st, 2nd, and 3rd line support across multiple UK locations. With a mix of hands-on technical exposure and team management, becoming a service desk manager is a great platform to build your skills, contribute … be joining an established, collaborative environment where leadership, clear communication, and continuous improvement are central to the culture. Whether you're mentoring junior techs or streamlining IT processes, this Service Desk Manager role offers the scope to grow your influence and your capabilities. Role Requirements of a Service Desk Manager: Lead the day-to More ❯

Service Delivery Manager Are you a proactive and data-driven operations professional with a knack for incident resolution and continuous improvement? A fast-growing technology organisation is looking for a 2nd Line Delivery Manager to join their support function and help drive operational excellence across their incident and problem management lifecycle. The Role: You'll … technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross-functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution … root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong More ❯

Service Desk Manager/Technical Team Lead Location: Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk team delivering technical support across a fast-paced, enterprise-grade IT environment. This … is a fully onsite role based in Cambridge , responsible for managing team performance, overseeing escalations, and driving service excellence through process improvement and strong leadership. Key Skills - Lead and mentor a team of 1st to 3rd line engineers, fostering technical development and service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are … met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure end-to-end service continuity Drive adoption of automation, standardisation, and process optimisation More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯