101 to 125 of 391 Support Analyst Jobs in the UK excluding London

Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h … bringing the digital revolution to homes, infrastructure, and businesses across the country. Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms … timely resolutions and achieve customer specific Service Level Agreements (SLA’s) Meet the Service Desk Key Performance Indicators (KPI’s) as set by the Service Centre Manager Service Desk Analyst - Who you are: The Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) is passionate about customer service and communication, acting as the first point of contact More ❯

Join to apply for the Application Support Analyst - Citi role at Jobs via eFinancialCareers 5 hours ago Be among the first 25 applicants Join to apply for the Application Support Analyst - Citi role at Jobs via eFinancialCareers Get AI-powered advice on this job and more exclusive features. The Role: This Apps Support Analyst will support daily production batches. This requires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience. The Role: This Apps Support Analyst will support … research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience. This reports to the application support manager lead locally and globally. Also, the responsibility is for all the job More ❯

Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Application Support Analyst role at Citi Citi Belfast, Northern Ireland, United Kingdom Join to apply for the Application Support Analyst role at Citi Get AI-powered advice on this job and more exclusive features. The Role … This Apps Support Analyst will support daily production batches. This requires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience. The Role: This Apps Support Analyst will support daily production batches. This requires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience. This reports to the application support manager lead More ❯

Application Support Analyst – Surveillance Systems £550–£650 per day | Outside IR35 | 6-12 month rolling contract Central London | 5 days a week on site You’ll be working for a global financial services firm, supporting a wide range of front-office and post-trade systems with a particular focus on Surveillance, Trading, and Market Connectivity platforms. This is … matters: As a business, we promote an inclusive and supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion We foster a culture that supports work-life balance and equal opportunity ✅ What you’ll be doing: Providing 2nd/3rd line support across … Leading vendor upgrades and mandatory exchange changes Working with stakeholders across tech and the business to keep systems live and efficient What you’ll need: Proven experience in Application Support within financial services Strong hands-on knowledge of Windows, Linux/Unix, SQL and Oracle Familiarity with FIX messaging , exchange connectivity and high-frequency trading systems Experience with platforms More ❯

leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service … related issues. You'll play a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common IT issues across hardware, software … and networking Keep clear, accurate records of support activities using IT service management tools Escalate unresolved or complex incidents to the appropriate technical teams Keep users updated throughout the resolution process Collaborate with colleagues to ensure effective problem-solving and knowledge sharing Skills & Experience You’ll bring experience in a technical support or service desk role, ideally in More ❯

IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to users across all departments, including troubleshooting … issues with Office 365, remote access, cloud tools, and internet connectivity Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT assets laptops, phones, user accounts across platforms like More ❯

Job Summary: I am seeking a skilled and proactive 2nd Line IT Support Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated devices. Responsibilities include issue resolution, compliance with validation and … quality standards, and ensuring minimal operational disruption. Key Responsibilities: Provide second-line support in regulated areas (e.g., labs, packaging, production systems) Troubleshoot and resolve hardware, software, and infrastructure issues Capture and document detailed incident information Collaborate with senior technical teams and external vendors Support installation/configuration of validated and non-validated systems Assist in patching, updates, and … system maintenance Ensure adherence to validation standards such as CSV, GxP, and 21 CFR Part 11 Maintain accurate support records via the helpdesk system Provide onboarding and training to end users Identify and propose improvements in IT services and system performance Essential Qualifications Recognised IT certifications (e.g., CompTIA A+/Network+/Security+, Microsoft MCSA/MD-100/ More ❯

Location: Leeds, United Kingdom Salary: 24000GBP DoE We are currently seeking a Junior Application Support Engineer to join our team supporting local authorities in utilising System C’s market leading Education and Social Services and Case Management software, Liquidlogic. Duties and Responsibilities: Main Responsibilities: Provide support to customers as part of the Application Support team. Investigate, analyse … in the applications, using local test systems to identify potential bugs to be logged with Development for fix. Communicate with customers regularly over issues and problems that they encounter. Support customers on our own hosted servers as well as on-premises servers. Skills and Experience: This is a customer facing role which requires good interpersonal skills, technical understanding, and … analytical and diagnostic skills. Knowledge and experience of working with SQL Server and writing SQL/T-SQL queries for fixing data issues. Strong 2nd line software/application support experience. Experience of Microsoft Windows Server and applications. Jira/Confluence knowledge. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Application Support Analyst, warrington, cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 26.04.2025 Expiry Date: 10.06.2025 col-wide Job Description: Role: Application Support Analyst Location: Warrington, with travel as required (we offer Hybrid working … Policy) Full Time or Part Time: Full Time Directorate: Digital Solutions Company Overview: Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services to support major infrastructure and regeneration projects from concept to delivery. We are Project Managers, Chartered Surveyors, Transport Planners and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin … deliver efficiencies and, ultimately, achieve deliverable consents and build projects that positively impact people’s lives and the world that we live in. Purpose of the role: The Application Support Analyst will be required to support the Atlas Development lead in day-to-day maintenance of the Atlas database and to carry out project specific tasks listed More ❯

The Role: This Apps Support Analyst will support daily production batches. Thisrequires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience. This reports to the application … support manager lead locally and globally. Also, the responsibility is for all the job functionalities and ensure that the support teams are addressing the production issues and intimating the finance customers for any ongoing issues. Responsibilities: Perform analysis of existing application protocols and software tools and actively engage with the various support teams for the smooth functioning … of Citi’s business. Should have prior experience & should be able to debug any Database queries written in oracle/SQL/Mongodb , ETL tool & Linux scripts. Provide application support oversight in resolving and troubleshooting problems. Provide and support recommendations for improved procedures and policies. Work with various vendors and ensure that issue resolution is as per Citi More ❯

week Are you passionate about solving complex technical challenges and supporting cutting-edge applications in a dynamic, customer-facing environment? We’re looking for a proactive and analytical Application Support Analyst to join our collaborative support team. In this role, you’ll play a key part in ensuring the smooth operation of business-critical software used by … creating, and analysing incidents to identify root causes and propose both short-term fixes and long-term improvements. Enhancing first-level resolution rates by following and contributing to robust support procedures. Escalating complex issues to appropriate internal experts while maintaining ownership and visibility. Collaborating regularly with customers, third-party vendors, and internal software teams to ensure effective incident management. … Contributing to continuous improvement initiatives, suggesting workarounds and fixes to restore normal service efficiently. Growing your knowledge of our applications, banking processes, and support tools through technical and functional training. Please note: successful applicants will be required to apply for SC (Security Check) clearance, so must have resided in the UK for a minimum of five years. Qualifications What More ❯

Summary of Role: Reporting to the Workplace Services and Service Desk Manager, this role requires an individual who can adapt as the organization sets up a new office to support significant business growth. This is a fantastic opportunity to join a new area within our business. You will champion excellent Customer Service, supporting onsite and remote sites, assisting the … Service Desk, and working with colleagues across dispersed locations. Responsibilities include providing telephone and remote desktop support, site-based project delivery, and service requests. The ideal candidate is a self-starter, comfortable working with all levels to achieve business success. Main Duties: On-site support in a classified environment Project support – Moves, Adds, Changes, cabling, installation Audio … Visual/Meeting/Conference support Enhancing the Service Desk, developing knowledgebase articles, and fostering a "shift-left" mindset Desktop imaging and deployment Incident, Problem, and Change Management Delivery of Service Requests IT Asset Management 1st/2nd Line Application and Infrastructure support Deskside support and assisting the Service Desk as needed Provide excellent customer service, listen More ❯

sustainability, and providing reliable digital services to their staff and stakeholders. Your new role You'll be the face of IT within a regional office, delivering essential on-site support and collaborating with national teams on broader initiatives. This role involves resolving technical incidents, maintaining equipment, and providing user support across multiple locations. You'll also have the More ❯

of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you’ll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability … insights into application performance and capacity with proposed solutions. Work to implement scalable solutions from a tooling catalogue. What we’ll need from you: Relevant experience in an Application Support role, ideally with Site Reliability Engineering experience. Knowledge/experience of Problem Management Tools and the Incident management process. Demonstratable experience in providing Automation and TOIL reducing solutions. Ability More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users Incidents and fulfils Service Requests, across … service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support … Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/remediate (Microsoft Office - all supported versions) Mobile Device Management Enterprise experience - device enrol/un-enrol (Profile Push) Mobile Iron More ❯

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We're looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking … to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied … position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery More ❯

ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your … duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line with company policy and procedure. 4. … Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent experience.) 2. Proven industry experience in desktop support More ❯

IT Support Analyst - Global Law firm 33-35k + Bens - Leeds - Office based role. Global law firm have a fantastic opportunity for an IT support specialist to perform a Deskside support role within this successful team. To be successful in this role, you will have at least 3 years' experience in PC helpdesk and support More ❯

Social network you want to login/join with: Information Technology Support Analyst, liverpool col-narrow-left Client: Hyper Recruitment Solutions Location: liverpool, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 05.05.2025 Expiry Date: 19.06.2025 col-wide Job Description: ROLE OVERVIEW Our client is currently looking for an IT … Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be … varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line with company policy and procedure. 4. Suggest and implement improvements in existing IT systems and procedures. More ❯

work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of … all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and … policy and procedure. 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent experience.) 2. Proven industry experience More ❯

Social network you want to login/join with: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: IT Support Analyst … x 3 - New! (REFGJ24) Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum of 3 years’ experience in 2nd/… 3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem solving skills Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and delivering onsite time with the team Working More ❯

Social network you want to login/join with: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24) Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum … of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem solving skills Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and More ❯

more. Base pay range Direct message the job poster from Hyper Recruitment Solutions Head of Recruitment (Biopharma - Perm & Contract) ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of … all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and … policy and procedure. 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent experience.) 2. Proven industry experience More ❯

IT Support Analyst – Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most advanced production facilities and … sports, and music. This is a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows 10/11, Active Directory, and … and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just tickets Liaise with third-party More ❯

Service Support Analyst (Contract Role). We are seeking an experienced ServiceDesk Support Analyst to join a long-standing client of ours, starting from July 2025 for an initial 3-month contract. This is an exciting opportunity to contribute to the delivery of high-quality IT technical support services within a fast-paced environment. Title … Service Support Analyst. Rate: £205 per day (in scope of IR35). Contract: Duration: 3 months. Start Date: July 2025. Location: London 5 days a week on-site requirements. Role Overview: As a Service Support Analyst, you will play a crucial role in providing both 2nd line technical support services and some 3rd line. Your expertise … diagnosing and resolving technical issues, mentoring junior team members, and ensuring SLAs and KPIs are met. Ke y Responsibilities: Delivering 1st, 2nd line and some 3rd line IT technical support with a strong customer focus. Owning and resolving user issues through remote or on-site support. Providing high-quality solutions and workarounds within agreed SLAs. Assisting in the Problem More ❯