76 to 100 of 155 Support Analyst Jobs in the UK excluding London

We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry. Why … hybrid role, with your time spread between your home and our Head Office in Hillington, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base … and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge and experience Application support This role requires providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email. Level 4 is appropriate, as it reflects the capability to handle complex support tasks independently and manage More ❯

A well-established architectural practice is looking for a personable and driven IT Support Analyst to join its expanding team based in Central London. Please note this role is Inside IR35 and fully office based (5 days per week).In this role you will work as part of a small team to deliver a smooth and efficient IT … you will possess relevant IT qualifications and have proven technical experience supporting IT hardware, Microsoft Windows, Office 365 and Active Directory.This is an excellent opportunity for a dynamic IT Support Analyst to join a progressive and growing business. More ❯

excellence, accountability, collaboration, and respect guide everything we do. We offer competitive salaries, generous benefits, and flexible working opportunities to help our team thrive. Job Details Job Title Application Support Analyst Department Support Location Hybrid currently 2 days in our Birmingham office Part time/Full Time Full- Time Reference SA 10/25 Closing Date Organisational … Arrangements Reports to Support Team Leader Responsible for N/A Role Summary We are looking for a highly skilled and customer-focused individual with excellent communication skills who enjoys engaging with end users. In this role, you will be responsible for troubleshooting and resolving technical issues related to the WinMan ERP software whilst delivering outstanding customer service. The … support function operates between 9:00 am and 5:30 pm (UK time). You will be part of a collaborative support team and report directly to the Support Team Leader. You will work closely with other departments to ensure timely and effective resolution of customer issues. This role is based in our Birmingham office with hybrid More ❯

IT Support – Hybrid Our client is urgently looking for an experienced IT Support Analyst, with an understanding of Microsoft Dynamics 365 Business Central, to join their team on a permanent basis. To be considered for this role, you must have either knowledge, an understanding or experience of Microsoft Dynamics 365 Business Central. The position is hybrid, with … days on-site each week. You will provide general Level 1 & 2 IT support across the organisation, with a focus on supporting Microsoft Dynamics Business Central, Shopify integrations. You will be rewarded with an excellent salary, as well as a brilliant benefits package including hybrid working, annual leave, pension scheme, training & development, retail discounts, death in service cover and … many, many more perks! IT Support – Key Skills: Knowledge, an understanding, or experience with Microsoft Dynamics 365 Business Central Experienced in 1st and 2nd Line IT Support Experience with Windows OS, O365, Azure, Active Directory and ITIL Ticketing systems experience Strong communication skills, both written and verbal Good stakeholder management skills Ability work independently and as part of More ❯

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all … helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and … tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and More ❯

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all … helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and … tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and More ❯

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all … helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and … tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and More ❯

my clients established IT Team, supporting Applications across the business. The successful candidate will ideally have experience with Business Central/NAV, or ERP, either working in an IT support role or as a Superuser for a system. We are looking for a proactive and detail-oriented Application Support Analyst to join our team. This role plays … a key part in maintaining the smooth operation of Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest … in application support who are eager to learn. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support More ❯

Application Support Analyst Slough | Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. … You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure … Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development More ❯

Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of … contact for our clients. Youll play a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network More ❯

Our leading law firm client is seeking an Application Support Analyst to support the firm’s Compliance Systems within the Compliance Department. This role will focus on the day-to-day administration, maintenance, and troubleshooting of several business-critical applications, ensuring their stability and performance. The position also involves supporting the Compliance team in compiling reports, analysing … data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance, troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with third-party vendors to raise and … track support tickets through to resolution. Collaborate with IT, Compliance, and business stakeholders on system upgrades, testing, and deployments. Create and maintain documentation , including procedures, known issues, and configuration records. Skills & Experience Proven experience supporting business-critical applications , ideally within compliance, legal, or risk functions. Proficiency in using ServiceNow (or similar ITSM tools). Solid understanding of SaaS and More ❯

Were seeking an IT Support Analyst to deliver comprehensive on-site and remote technical support for a leading professional services firm. Based in Cambridge, this role supports users across multiple UK offices including Norwich, Birmingham, London, Manchester, Leeds, and Oxford. Occasional travel to other offices will be required. Youll provide a hands-on helpdesk service, maintain IT … infrastructure and applications, and ensure smooth day-to-day operations for staff and systems. Key Responsibilities Provide on-site and remote IT support for hardware, software, and network issues. Handle service desk tickets (up to 100 per week), ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support and maintain core … laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system changes, cabling, and equipment setup. Participate in the out-of-hours support rota (approximately one week in six). About You Youll bring More ❯

2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems and ensuring … minimal downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. Assist with system improvements … user training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated IT professional who enjoys More ❯

Cloud Support Analyst - Shift Work Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract. *** INSIDE IR35 *** *** SHIFT PATTERNS *** Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700 Main Responsibilities … Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service … efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills: Experience in cloud hosting, IT service More ❯

dynamic and expanding company. Location This is a hybrid role, offering the flexibility to work from home with office attendance 3 days a week, travel to customer sites for support purposes could be required on occasion. Candidates must be within a commutable distance to the office in or close to the NN7 postcode. Hours Standard working hours of 37.5 … hours per week Support cover currently works on a shift-based system providing cover between 7am and 7pm. A shift rota is in place for out of hours cover which rotates between the team. Out of hours upgrades, changes and patching are required based on customer requirements, this is then reflected in the working pattern of the team. Role … Summary As a Senior Network Support Analyst, you will provide advanced technical support for network and firewall-related issues, acting as a key point of contact for customers needing assistance. You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related More ❯

of our Groupwide Digital service, we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications, focusing on the delivery to … Northampton General Hospital. The ability to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications Support Analyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day to day system management and … user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders, any clinical risks associated with the use of Clinical Applications and electronic patient records. Provide More ❯

Join an exciting role as an Application/Operations Support Analyst within the financial services industry. This permanent position in London offers an opportunity to play a key role in supporting technology operations. Client Details The employer is a well-established organisation within the financial services sector. Description Responsibilities and Duties Responsible, along with other operations analysts, for … the day-to-day management of the exchange platforms. Provide 1st line application and operational support to connected clients to ensure smooth day-to-day operations. Monitor and troubleshoot application systems to ensure high availability, stability, and performance. Work with other departments (Compliance, Surveillance, Infrastructure, and Sales) to ensure appropriately monitored live operations of all platforms. Support the … build-out, configuration, and deployment of new exchange platforms and applications. Take a lead role in technology client support, including platform delivery management, support, and knowledge transfer. Raise, manage, and deploy changes to support the day-to-day running of multiple exchange platforms. Compile and document outage reports for any production incidents once resolved. Be a subject More ❯

Were partnering with a well-established and growing business in Poole to recruit an Application Support Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote contractor … so youll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an Application Support Analyst, youll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. Youll manage a busy ticket queue, troubleshoot integration … changes, documenting processes, and helping users get the best out of the technology available. What Were Looking For Were open on background you might be: Currently working in IT Support with exposure to application support, or A system superuser ready to step up into a dedicated applications role. Either way, youll need to be used to working in More ❯

We’re looking for a Fluent German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are … fluent German, both written and spoken for this role. Experience working in a similar role within operations, support, or a related function Avid Facebook and Instagram user with knowledge of both products - as a user and creator or publisher A highly organised, process-oriented problem-solver with strong communication skills A team player who thrives in a fast-paced More ❯

First Line Support £24,000 (hybrid after probation) The Company: A large-scale enterprise providing essential operational and technical support to its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to their local communities. The Role: As … a first line support analyst, you will be speaking directly with customers, logging their issues, and managing tickets relating to their problems. You will handle cases yourself where possible or escalate them to the wider team when necessary. This is a fantastic chance to gain hands-on experience, develop your technical and communication skills, and build a strong … within the team, offering a clear and rewarding career pathway with plenty of learning opportunities. Your Responsibilities Act as the first point of contact for customers, providing first line support for application issues. Communicate professionally with customers to understand and document their technical problems. Log, manage, and update support tickets accurately using the company's helpdesk system. Troubleshoot More ❯

We’re partnering with a well-established and growing business in Poole to recruit an Application Support Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment — where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote … contractor, so you’ll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an Application Support Analyst, you’ll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. You’ll manage a busy … processes, and helping users get the best out of the technology available. What We’re Looking For We’re open on background — you might be: Currently working in IT Support with exposure to application support, or A system superuser ready to step up into a dedicated applications role. Either way, you’ll need to be used to working More ❯

continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team, providing first-line technical support … organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support … IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office 365, and related applications. Familiarity with IT Service Management tools (e.g. Halo or similar More ❯

Why are we recruiting? Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. … cover Contact Centre opening hours: • Monday-Friday: Range of shifts between 8am - 8pm • Saturday: 9am - 5:15pm • Sunday: 9am - 5:15pm What will you be doing? As an Application Support Analyst, you’ll provide technical and application support across our retail network, covering 30,000 sites. This includes our PayPoint One, PayPoint Mini, EPOS systems, and back … office platforms. Your responsibilities will include: • Delivering technical and application support to retailers and colleagues. • Managing incidents and changes raised via our ticketing system. • Investigating root causes and escalating issues to 3rd-line support where needed. • Supporting system integrations and new installations in live environments. What would we like from you? We’re looking for someone with strong More ❯

Please note this role you live near East Kilbride** Clean driving licence and access to own vehicle Excellent opportunity for an IT Support Analyst to join a global manufacturing organisation providing 1st and 2nd line support on an initial 6-month contract - £150 per day (INSIDE IR35). Are you a dynamic, hands-on IT professional who … another central Scotland site. In this role, you will be a key part of their UK IT Service Desk, supporting over circa 300 users locally and assisting with remote support for an additional 60 users in Asia. You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to … infrastructure and modernisation projects. Key Responsibilities: Provide 1st and 2nd line support across desktop, laptop, server, and printer systems Administer Microsoft 365 and Windows 11 environments Perform patching and support for various business applications Manage IT peripherals and printer systems across multiple UK sites Register and manage change requests and trouble tickets Participate in IT projects focused on More ❯

Key role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional … service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential: Proven experience … supporting digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and the chance to More ❯