151 to 175 of 201 Support Specialist Jobs in the UK excluding London

Field Support Specialist. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and networking … within the ITSM system. · Provide KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle equipment (PCs, accessories) as needed … Base articles to increase service quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management, knowledge ownership, customer escalation, and More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and networking … within the ITSM system. Provide KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) Partner with Asset Manager on inventory lifecycle management. Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person Track local inventory and order/recycle equipment (PCs, accessories) as needed … Base articles to increase service quality through consistent and predictable solutions and promote self-service resources Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment Follow a common set of practices and principles for the support team with regards to ticket management, knowledge ownership, customer escalation, and More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and networking … within the ITSM system. · Provide KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle equipment (PCs, accessories) as needed … Base articles to increase service quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management, knowledge ownership, customer escalation, and More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and networking … within the ITSM system. · Provide KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle equipment (PCs, accessories) as needed … Base articles to increase service quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management, knowledge ownership, customer escalation, and More ❯

Join Our Team as a Technical Support Desk Engineer ?? Location: Guildford (Office-based) ?? Contract: Full-time, Permanent (PAYE) ?? Salary: £32,000£37,000 + Paid Overtime (Saturday rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do … in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key player in delivering top-tier support across the UK and Ireland. ?? What Youll Be Doing As a Technical Support Desk Engineer, youll be the go-to expert for our domestic boiler and hot water … products. Youll provide remote technical support, troubleshoot issues, and guide customers, engineers, and installers to effective solutions. Your day-to-day will include: Handling inbound calls and emails with professionalism and technical know-how Diagnosing faults and offering pre-sales and post-sales support Managing warranty claims and dispatching jobs to engineers Registering products and maintaining accurate system More ❯

2nd Line IT Support Engineer Greater Manchester Hybrid £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you're passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

a skilled and enthusiastic 1st Line IT Technician to join a dynamic Managed Service Provider (MSP) Service Desk team. This is an excellent opportunity for someone passionate about IT support and eager to develop within a technically diverse environment. Key Responsibilities Act as the first point of contact for IT support via phone and email Log and manage … support tickets using the helpdesk system Diagnose and resolve issues involving hardware, software, networks, and user accounts Provide first-time fixes where possible and escalate complex cases when required Configure and deploy new devices including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft 365 and Active Directory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st Line IT Support role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking abilities Proficiency with Windows OS, Microsoft 365, and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems More ❯

a skilled and enthusiastic 1st Line IT Technician to join a dynamic Managed Service Provider (MSP) Service Desk team. This is an excellent opportunity for someone passionate about IT support and eager to develop within a technically diverse environment. Key Responsibilities Act as the first point of contact for IT support via phone and email Log and manage … support tickets using the helpdesk system Diagnose and resolve issues involving hardware, software, networks, and user accounts Provide first-time fixes where possible and escalate complex cases when required Configure and deploy new devices including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft 365 and Active Directory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st Line IT Support role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking abilities Proficiency with Windows OS, Microsoft 365, and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems More ❯

a skilled and enthusiastic 1st Line IT Technician to join a dynamic Managed Service Provider (MSP) Service Desk team. This is an excellent opportunity for someone passionate about IT support and eager to develop within a technically diverse environment. Key Responsibilities Act as the first point of contact for IT support via phone and email Log and manage … support tickets using the helpdesk system Diagnose and resolve issues involving hardware, software, networks, and user accounts Provide first-time fixes where possible and escalate complex cases when required Configure and deploy new devices including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft 365 and Active Directory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st Line IT Support role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking abilities Proficiency with Windows OS, Microsoft 365, and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems More ❯

Job Description : 1. Hands and Eyes Support Break Fix IMACD Desk Side Support Governance – Standard Reports 2. Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer … support, no issue is resolved till the customer says it’s resolved. Ability to take ownership of customer issues, and if it is something that cannot resolve, facilitate the transfer to the correct higher level of support following up till the issue is resolved to the customer's satisfaction. 3. Responsibilities: Provide Hardware and Operating Systems support … Solar. FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration. Perform hardware/software support and issue resolution for customers. Troubleshoot and resolve VPN connectivity issues for customers. Perform remediation on patching issues to ensure compliance with security standards. 4. Required qualifications: At least More ❯

Job Description : 1. Hands and Eyes Support Break Fix IMACD Desk Side Support Governance – Standard Reports 2. Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer … support, no issue is resolved till the customer says it’s resolved. Ability to take ownership of customer issues, and if it is something that cannot resolve, facilitate the transfer to the correct higher level of support following up till the issue is resolved to the customer's satisfaction. 3. Responsibilities: Provide Hardware and Operating Systems support … Solar. FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration. Perform hardware/software support and issue resolution for customers. Troubleshoot and resolve VPN connectivity issues for customers. Perform remediation on patching issues to ensure compliance with security standards. 4. Required qualifications: At least More ❯

IT Applications Specialist – Engineering Systems (CAD/PDM/PLM) Location: Guildford/Hybrid Salary: £45-60k + Benefits Security Clearance: Must be able to attain and hold National Security Vetting to SC level About the Role We’re looking for an IT Applications Specialist with strong experience managing Engineering and CAD applications to join the team. … efficient IT performance across the business. This role offers the scope to make meaningful change: modernising systems, streamlining processes, and driving automation and efficiency through innovation. Key Responsibilities Application Support & Monitoring Provide hands-on support for internal core applications — with a focus on SharePoint Online, CAD, PDM, and PLM . Configure monitoring tools, automate alerts, and troubleshoot proactively. … security patches, firmware upgrades, and maintenance releases. Automate patch management processes where possible. Licensing & Software Management Maintain accurate inventories of software licenses and subscriptions. Monitor compliance, usage, and renewals. Support negotiations and cost optimisation for licensing agreements. Business & Stakeholder Engagement Collaborate closely with engineering teams and department leads to understand needs and deliver tailored solutions. Act as the key More ❯

IT Systems Specialist - POS Up to £45,000 per annum + benefits West London - Full Time, On Site A Premier League football club with operations across multiple West London sites is seeking a proactive and detail-oriented IT Systems Administrator to take ownership of its Oracle Hospitality Simphony POS system. This is a fantastic opportunity to play a pivotal … contributing to broader IT system administration and integration projects. Key Responsibilities Act as the primary administrator for the Oracle POS system, including EMC configuration and user/database management. Support day-to-day IT operations across business-critical systems. Develop and maintain integrations using open APIs. Collaborate with internal teams to ensure accurate menu content, pricing, and event packages. … Provide second-line support and training to end users. Work with third-party suppliers for escalations and maintenance. Assist with technology rollouts and infrastructure upgrades. About You Proven experience as a System Administrator, ideally in hospitality, retail, or venue environments. Strong knowledge of Oracle Hospitality Simphony POS or similar POS platforms. Understanding of system integrations and API management. Excellent More ❯

IT Systems Specialist – POS Up to £45,000 per annum + benefits West London – Full Time, On Site A Premier League football club with operations across multiple West London sites is seeking a proactive and detail-oriented IT Systems Administrator to take ownership of its Oracle Hospitality Simphony POS system. This is a fantastic opportunity to play a pivotal … contributing to broader IT system administration and integration projects. Key Responsibilities Act as the primary administrator for the Oracle POS system, including EMC configuration and user/database management. Support day-to-day IT operations across business-critical systems. Develop and maintain integrations using open APIs. Collaborate with internal teams to ensure accurate menu content, pricing, and event packages. … Provide second-line support and training to end users. Work with third-party suppliers for escalations and maintenance. Assist with technology rollouts and infrastructure upgrades. About You Proven experience as a System Administrator, ideally in hospitality, retail, or venue environments. Strong knowledge of Oracle Hospitality Simphony POS or similar POS platforms. Understanding of system integrations and API management. Excellent More ❯

IT Systems Specialist – POS Up to £45,000 per annum + benefits West London – Full Time, On Site A Premier League football club with operations across multiple West London sites is seeking a proactive and detail-oriented IT Systems Administrator to take ownership of its Oracle Hospitality Simphony POS system. This is a fantastic opportunity to play a pivotal … contributing to broader IT system administration and integration projects. Key Responsibilities Act as the primary administrator for the Oracle POS system, including EMC configuration and user/database management. Support day-to-day IT operations across business-critical systems. Develop and maintain integrations using open APIs. Collaborate with internal teams to ensure accurate menu content, pricing, and event packages. … Provide second-line support and training to end users. Work with third-party suppliers for escalations and maintenance. Assist with technology rollouts and infrastructure upgrades. About You Proven experience as a System Administrator, ideally in hospitality, retail, or venue environments. Strong knowledge of Oracle Hospitality Simphony POS or similar POS platforms. Understanding of system integrations and API management. Excellent More ❯

Job Description Provide high quality Service Desk support ensuring timely resolution of user issues and service requests Manage IT service requests and incidents efficiently using industry standard tools and processes Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to … Service Desk platforms ensuring high customer satisfaction Monitor and maintain IT service operations to prevent service disruptions Act as an escalation point for complex Service Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift … rotations and oncall support to ensure 247 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with users to provide updates and guidance on issue resolution Escalate unresolved problems to higher levels of support when necessary Provide advice on online security and best practices to end users Skills Mandatory More ❯

Job Description Provide high quality Service Desk support ensuring timely resolution of user issues and service requests Manage IT service requests and incidents efficiently using industry standard tools and processes Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to … Service Desk platforms ensuring high customer satisfaction Monitor and maintain IT service operations to prevent service disruptions Act as an escalation point for complex Service Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift … rotations and oncall support to ensure 247 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with users to provide updates and guidance on issue resolution Escalate unresolved problems to higher levels of support when necessary Provide advice on online security and best practices to end users Skills Mandatory More ❯

Job Description Provide high quality Service Desk support ensuring timely resolution of user issues and service requests Manage IT service requests and incidents efficiently using industry standard tools and processes Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to … Service Desk platforms ensuring high customer satisfaction Monitor and maintain IT service operations to prevent service disruptions Act as an escalation point for complex Service Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift … rotations and oncall support to ensure 247 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with users to provide updates and guidance on issue resolution Escalate unresolved problems to higher levels of support when necessary Provide advice on online security and best practices to end users Skills Mandatory More ❯

Red are partnered with a global consultancy who are looking for a Desktop support engineer on a long term engagement. location: 5 days onsite in Slough Rate: £150-£175 per day inside IR35 Length: 12 months About the Role This role involves providing desktop support services and managing IT Service Management operations primarily in End User Computing. Responsibilities … Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to troubleshoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in a positive, poised More ❯

Red are partnered with a global consultancy who are looking for a Desktop support engineer on a long term engagement. location: 5 days onsite in Slough Rate: £150-£175 per day inside IR35 Length: 12 months About the Role This role involves providing desktop support services and managing IT Service Management operations primarily in End User Computing. Responsibilities … Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to troubleshoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in a positive, poised More ❯

Red are partnered with a global consultancy who are looking for a Desktop support engineer on a long term engagement. location: 5 days onsite in Slough Rate: £150-£175 per day inside IR35 Length: 12 months About the Role This role involves providing desktop support services and managing IT Service Management operations primarily in End User Computing. Responsibilities … Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to troubleshoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in a positive, poised More ❯