Senior Genesys Consultant
- Location
- Greater London, England, United Kingdom
high skilled team that deploys and maintains Genesys IVR’s, reporting, and omni-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers. The Job Work with the team to design and build: Deployment of multi-country projects based on Genesys Cloud … with CRM solutions such as Dynamics, etc... Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers. Flow design with Architect Integration with third-party systems using web services Report generation (real time and historic) Creation and modification of scripts with Genesys Cloud Skills Knowledge ...