challenge assumptions, analyse edge cases, and ensure every requirement is clearly defined, understood, and aligned to customer and business outcomes before entering delivery Lead CRM Product Development - You’ll work closely with CRM platforms, particularly HubSpot, to define and deliver solutions that enhance customer interactions, improve operational efficiency, and support … teams Bridge Business and Technology Teams - You’ll convert business requirements into detailed user stories, functional specifications, and acceptance criteria that Product, Engineering, and CRM specialists can confidently deliver against Manage Stakeholder Relationships - You’ll build strong relationships across the organisation, ensuring priorities are understood, progress is communicated clearly ...