Senior Manager, Customer Success & Account Management - Remote
- Hiring Organisation
- Employment Hero
- Location
- London, UK
- Employment Type
- Full-time
High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. … Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion. This is not a relationship-management role — you are expected to retain, grow, and be measured on the commercial outcome of every account you manage. Turn adoption into advocacy ...