Remote Change Management Jobs

26 to 50 of 1,452 Remote Change Management Jobs

End User Compute Technical Analyst

England, United Kingdom
Hybrid / WFH Options
NHS
desk system. 7. To install and configure new ICT and audio-visual equipment as required. 8. To manage and configure access to applications and technology systems through effective access management (User Account Management). 9. To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. 10. Be … of productive working relationships across the organisation. 12. Analysing, interpreting and reporting information and knowledge of technical subjects and concepts to influence decisions. 13. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. 14. Maintaining an awareness of your own development needs … audiences. 16. Support other team members learning and coaching where required. 17. Maintain an awareness of financial and personal implications in the use of a range of resources. Relationship Management 18. Engaging in partnership working with other individuals, groups and agencies. Information Management 19. Maintain an awareness of agreed service levels, KPI's and standards within team, reviewing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Change and Release Manager

Manchester, England, United Kingdom
Hybrid / WFH Options
UK Home Office
Hiring Location: Manchester (hybrid) Salary: £44,720 plus allowance of up to £8,300 for candidates demonstrating exceptional skills and experience Advert Close Date: 11th July 11:55pm Senior Change and Release Manager As Senior Change and Release Manager, you will oversee IT service changes across the Home Office, including those initiated by portfolios, suppliers, transition teams, and … Strong analytical skills, clear communication, and confident stakeholder engagement are essential, along with the ability to prioritise and act decisively. You may also support junior colleagues, take on line management responsibilities, and contribute to capability-building across the IT Operations community. UK residency for the past five years is required for security clearance. What you will do Review and … testing to minimise disruption. Assess the risk and impact of changes—especially complex ones—engaging stakeholders and ensuring documentation and back-out plans are in place. Coordinate with Incident Management on emergency changes, including participation in technical bridge calls and managing the Emergency Change process. Support the development of policies and procedures aligned with best practice to maintain More ❯
Posted:

Senior Change and Release Manager

Croydon, England, United Kingdom
Hybrid / WFH Options
UK Home Office
Join to apply for the Senior Change and Release Manager role at UK Home Office Join to apply for the Senior Change and Release Manager role at UK Home Office Get AI-powered advice on this job and more exclusive features. Direct message the job poster from UK Home Office Lead Technical Recruiter (Cyber Security, Data & IT Operations … Recruiting, Hiring Location: Croydon Salary: £48,720 plus allowance of up to £8,300 for candidates demonstrating exceptional skills and experience Advert Close Date: 11th July 11:55pm Senior Change and Release Manager As Senior Change and Release Manager, you will oversee IT service changes across the Home Office, including those initiated by portfolios, suppliers, transition teams, and … Strong analytical skills, clear communication, and confident stakeholder engagement are essential, along with the ability to prioritise and act decisively. You may also support junior colleagues, take on line management responsibilities, and contribute to capability-building across the IT Operations community. UK residency for the past five years is required for security clearance. What you will do Review and More ❯
Posted:

Head of Digital Networks Product Group

Preston, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Morson Talent
hour (umbrella) - may be negotiable Role Description Background We are seeking a dynamic and experienced Head for our clients Digital Networks Product Group. The role will be responsible for management of a portfolio of network products, mainly delivered by a major provider of networks services, across multiple networks and security tiers. The ideal candidate will have a strong background … in product management across digital infrastructure, excellent communication skills, and a passion for creating innovative solutions that enhance employee productivity and collaboration. The role will be responsible for executing a product strategy that aligns with business goals, while ensuring that the network offerings meet the evolving needs of our users, including meeting required national security requirements. You will initially … services and technologies across multiple security tiers. Accountability The Head of Digital Networks Product Group is responsible for executing the organisation's network strategy, including a major programme of change to software defined networks. This role will work very closely with our new networks service provider to ensure that the service meets evolving business needs. The Head of Digital More ❯
Employment Type: Contract, Work From Home
Rate: £70.16 - 70.16 per hour
Posted:

PMO Lead

Liverpool, England, United Kingdom
Hybrid / WFH Options
PayPoint plc
establish a clear vision with delivery roadmap including milestones and measures of success/key performance indicators. Manage the PMO team and provide support and advice to the project management team to deliver best practice portfolio, programme and project management principles. Responsible for managing and tracking the portfolio’s overall performance, providing an ongoing assurance and health-check … by assessing whether projects continue to meet overall strategic and project-related objectives. Standardising Project Management systems and processes - Creating new/Improving current processes. Defining the appropriate standards of governance and ownership of the project/programme delivery lifecycles. Developing systems for standardising project KPI’s and prioritisation. Provide management reports through a centralised information solution that … interpret data to provide clear metrics, measures, quality assurance, dashboards to support decision making. Essential skills required: You have experience of running or working in a Portfolio or Project Management Office (PMO) at a senior level. You have knowledge of change and delivery frameworks supported by any relevant qualifications such as APM, P30, Prince2 Qualifications. You have experience More ❯
Posted:

ITIL Global Process Owner

Bristol, England, United Kingdom
Hybrid / WFH Options
AXA Group Operations
people's lives. This is your chance to build the future you envision. Job Description AXA Group Operations is transforming into a sustainable, tech-led organization. We drive this change through technology and innovation, delivering global insurance solutions efficiently and with high quality. Our presence spans 17 countries, leveraging technology, data, sourcing, security, and investments to achieve scale and … providing a centralized view of global services. Operate standardized, global platforms and services, leveraging automation and self-service tools. Monitor performance and identify issues impacting operations. Manage incident resolution, change management, and asset/configuration management. Facilitate operational resilience and business continuity in crises. Define, implement, and govern IT operations standards, including vendor adherence. Deliver and operate AXA … s data centers. About The Job As a Global Process Owner , you will oversee Service Level and Supplier Management processes, fostering a culture of knowledge sharing and continuous improvement. Your responsibilities include: Monitoring process lifecycle and relevance. Defining, implementing, scheduling, and improving processes. Collaborating with stakeholders and teams to achieve outcomes and promote innovation. Ensuring effective use of standard More ❯
Posted:

Group Safety Health Environment Digital and Data – Global Digital Product Owner

Kingston upon Thames, England, United Kingdom
Hybrid / WFH Options
Unilever
the delivery of business functional requirements via a well-designed roadmap of opportunities. In this role you will be the business subject matter expert defining the business requirements and change management to implement key IT digital capabilities and improvements. Working in the SHE(Safety Health and Environment) Capabilities team you will be joining a small growing community of … super users and the IT organization, you will drive the delivery of the product to ensure requirements are fully built out and delivered. Tasks will include Programme/Project Management Manage a User Network Manage and engage the Subject Matter Expertise community Ensure project governance is in place and operating Implement new environmental reporting tool throughout the organization Develop … user stories, taking a holistic end to end view of requirements. Establish business resources for testing activities and the testing plan Establish implementation and roll-out plan Stakeholder engagement & Change Management plan Oversee the stakeholder engagement and change plan Actively engage the user network and broader stakeholder community Develop and roll-out training materials Professional Skills: ESSENTIAL More ❯
Posted:

Information Technology Project Coordinator

Accrington, England, United Kingdom
Hybrid / WFH Options
World Options Ltd
be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and … activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for change management, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving … base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Develop compelling ROI models for proposed technology initiatives; diligently track benefits More ❯
Posted:

Technical Lead

London, England, United Kingdom
Hybrid / WFH Options
Toro Solutions
may be required to visit client sites, usually in London but occasionally other places in the UK or abroad. About Us We are a dynamic and driven security risk management consultancy and managed IT & security services provider based in London, with over a decade of experience. As a small but growing company, we specialise in delivering integrated security solutions …/systems that we utilise for clients and internally from time to time. You will respond to and update tasks via our Helpdesk (on FreshService) including documenting projects and change management. Primary IT Support & IT Projects (40%) You will scope and architect technical solutions, defining standards and implementation plans for projects across cloud, endpoint and infrastructure environments. You will … or critical capacity, while driving continual service improvement and process automation. You will maintain a high degree of client service, working within an ITIL framework and adhering to service management principles. You will take ownership of problems and use initiative to troubleshoot user issues, prioritising requests and keeping an audit trail of communications. You will work closely with the More ❯
Posted:

Project Manager (Hybrid - Flexible Options) (12 Month Fixed-Term Contract)

London, England, United Kingdom
Hybrid / WFH Options
Broadridge
with all stakeholders you will ensure that there is a clearly defined, managed, and tracked acceptance definition plan for the completion of the program and interim phases. User Testing Management: Managing and coordinating teams during all implementation test phases, aligned to the acceptance definition, you will ensure that there is effective issue/defect management and prioritization. Migration … Definition: You will work with the Scope Owners, Business Analysts, and your client, ensuring that our delivery plans and activities are aligned with the agreed solution scope. Business Case Management: Along with the Program Manager you will ensure that the project is tracked to the agreed business case. Closely controlled Change Management being key whether for internal … or client defined changes which is outside of the baseline scope of activities. Risk Management: This will feed into the overall governance and controls and you will be responsible for identify, managing and mitigating risks and issues that occur during the implementation. Product Readiness: Working with our service delivery teams and the client you will navigate the move from More ❯
Posted:

OCM (Organizational Change Management) - Various Levels

Salisbury, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Anson Mccade
OCM (Organizational Change Management) - Various Levels £90,000 to 120,000 GBP Bonus Onsite WORKING Location: United Kingdom (Greater London) Type: Permanent Role: Organizational Change Management (OCM) Lead Consultant Work Type & Location: London (Hybrid Remote) Role Type: Permanent Salary Range: £90,000 - £120,000 + Bonus & Benefits Start Date: ASAP Anson McCade is proud to be … working with one of the world's largest technology services companies, supporting their rapidly growing UK&I Organizational Change Management practice. This is an exciting opportunity to join a high-impact consulting team delivering change across major technology transformations - from ERP and digital workplace to AI, cloud, and IT managed services. We're looking for experienced Organizational … Change Management professionals who bring deep knowledge of the full change lifecycle, a passion for customer outcomes, and the confidence to lead engagements across sectors. As an OCM Lead Consultant, you will: Lead complex change and adoption programmes across enterprise technology transformation projects Deliver core OCM activities including stakeholder engagement, communications, training, change impact and More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Change, Release and Deployment Analyst

Hialeah, Florida, United States
Hybrid / WFH Options
Centene
outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a … successful release. Supports the deployment of the code to the test and production environments. Leads small projects Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support Reviews submitted change requests for compliance, accuracy, and completeness Supports the IT change and release manager with the setup … of change management in the IT Service Management (ITSM) tool and adoption of improved process Provides communication and information, including relevant release reports and documentation as required Ensures compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle Carries out regular reviews of the change More ❯
Employment Type: Permanent
Salary: USD 64 Hourly
Posted:

Senior Change, Release and Deployment Analyst

Tallahassee, Florida, United States
Hybrid / WFH Options
Centene
outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a … successful release. Supports the deployment of the code to the test and production environments. Leads small projects Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support Reviews submitted change requests for compliance, accuracy, and completeness Supports the IT change and release manager with the setup … of change management in the IT Service Management (ITSM) tool and adoption of improved process Provides communication and information, including relevant release reports and documentation as required Ensures compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle Carries out regular reviews of the change More ❯
Employment Type: Permanent
Salary: USD 64 Hourly
Posted:

Senior Change, Release and Deployment Analyst

Miami Gardens, Florida, United States
Hybrid / WFH Options
Centene
outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a … successful release. Supports the deployment of the code to the test and production environments. Leads small projects Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support Reviews submitted change requests for compliance, accuracy, and completeness Supports the IT change and release manager with the setup … of change management in the IT Service Management (ITSM) tool and adoption of improved process Provides communication and information, including relevant release reports and documentation as required Ensures compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle Carries out regular reviews of the change More ❯
Employment Type: Permanent
Salary: USD 64 Hourly
Posted:

Senior Change, Release and Deployment Analyst

Pompano Beach, Florida, United States
Hybrid / WFH Options
Centene
outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a … successful release. Supports the deployment of the code to the test and production environments. Leads small projects Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support Reviews submitted change requests for compliance, accuracy, and completeness Supports the IT change and release manager with the setup … of change management in the IT Service Management (ITSM) tool and adoption of improved process Provides communication and information, including relevant release reports and documentation as required Ensures compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle Carries out regular reviews of the change More ❯
Employment Type: Permanent
Salary: USD 64 Hourly
Posted:

Senior Change, Release and Deployment Analyst

West Palm Beach, Florida, United States
Hybrid / WFH Options
Centene
outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a … successful release. Supports the deployment of the code to the test and production environments. Leads small projects Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support Reviews submitted change requests for compliance, accuracy, and completeness Supports the IT change and release manager with the setup … of change management in the IT Service Management (ITSM) tool and adoption of improved process Provides communication and information, including relevant release reports and documentation as required Ensures compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle Carries out regular reviews of the change More ❯
Employment Type: Permanent
Salary: USD 64 Hourly
Posted:

Senior Transition and Change Manager

United Kingdom
Hybrid / WFH Options
DDC Outsourcing Solutions
Senior Transition and Change Manager Salary £55,000-£65,000 per annum depending on experience. The advert will close once enough suitable candidates have been shortlisted. We have an exciting opportunity to progress your career within The DDC Group as a Senior Transition and Change Manager. You will lead and manage large-scale change initiatives, ensuring seamless … integration of new processes, technologies, and ways of working. Reporting to the Head of PMO Transition and Change, this role oversees a team of Transition Managers and Change Specialists to align and standardize Transition delivery frameworks and change management . The role is pivotal in driving organizational readiness, enhancing agility, and delivering measurable outcomes. This is … overnight stay (travel costs will be paid for by DDC Group except when required to travel to our UK HQ in Worksop). Key Responsibilities: Collaborate and execute structured change management strategies to support global transformation initiatives. Lead the adoption of change methodologies (e.g., Prosci, ADKAR, Kotter) to drive successful business transitions. Partner with senior leaders and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Transition and Change Manager

London, England, United Kingdom
Hybrid / WFH Options
DDC Outsourcing Solutions
Senior Transition and Change Manager Salary £55,000-£65,000 per annum depending on experience. The advert will close once enough suitable candidates have been shortlisted. We have an exciting opportunity to progress your career within The DDC Group as a Senior Transition and Change Manager. You will lead and manage large-scale change initiatives, ensuring seamless … integration of new processes, technologies, and ways of working. Reporting to the Head of PMO Transition and Change, this role oversees a team of Transition Managers and Change Specialists to align and standardize Transition delivery frameworks and change management . The role is pivotal in driving organizational readiness, enhancing agility, and delivering measurable outcomes. This is … overnight stay (travel costs will be paid for by DDC Group except when required to travel to our UK HQ in Worksop). Key Responsibilities: Collaborate and execute structured change management strategies to support global transformation initiatives. Lead the adoption of change methodologies (e.g., Prosci, ADKAR, Kotter) to drive successful business transitions. Partner with senior leaders and More ❯
Posted:

Head of PMO (Project Management Office)

London, England, United Kingdom
Hybrid / WFH Options
Moore Kingston Smith
City, London Compensation: £87,000 - £90,000/year Description We are seeking an experienced and strategic Head of PMO to lead the firm-wide development of our Project Management Office. This is a senior leadership role with a remit to establish and embed a PMO function that drives delivery excellence across operational and client-facing projects. You will … embedding a culture of continuous improvement. Drive cross-functional collaboration , acting as the central coordination point across departments such as IT, HR, Finance, Legal, and client-facing teams. Lead change management and communication strategies , supporting the adoption of PMO processes, ensuring visibility of project objectives and outcomes, and fostering stakeholder engagement. Promote innovation and continuous improvement , identifying opportunities … to enhance delivery through digitisation, automation, and the use of modern project management tools and techniques. Skills, Knowledge & Expertise Proven experience in project and program management within a structured PMO environment. Experience working in the professional services or banking sector, technology transformation projects. Strong stakeholder management skills, with the ability to influence senior executives. Experience in establishing More ❯
Posted:

Head of PMO (Project Management Office)

London, England, United Kingdom
Hybrid / WFH Options
Moore Kingston Smith
Join to apply for the Head of PMO (Project Management Office) role at Moore Kingston Smith Continue with Google Continue with Google Join to apply for the Head of PMO (Project Management Office) role at Moore Kingston Smith Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with … Continue with Google Continue with Google Continue with Google Description We are seeking an experienced and strategic Head of PMO to lead the firm-wide development of our Project Management Office. This is a senior leadership role with a remit to establish and embed a PMO function that drives delivery excellence across operational and client-facing projects. You will … City, London Compensation: £87,000 - £90,000/year Description We are seeking an experienced and strategic Head of PMO to lead the firm-wide development of our Project Management Office. This is a senior leadership role with a remit to establish and embed a PMO function that drives delivery excellence across operational and client-facing projects. You will More ❯
Posted:

Project Management Officer

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description Overview CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well … to meet global trade demands. CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore, and Atlanta. We are currently looking for a Project Management Officer located in our London Office. Position Type: Full-time, permanent Location: London, United Kingdom Responsibilities: Maintenance of the PMO SharePoint presence: Manage access Maintain the Project templates, processes … in CRM. Support CHAMP team requests for Information on Project delivery activity. Own and execute PMO Processes: Sales Handover – Facilitate a Sales Handover call with the Opportunity Owner. Project Change – Via CHAMP Contract Change Mgmt process. Conduct regular Project Audits. Project Closure – Track the progress of individual Projects to completion and ensure Internal Service Delivery Acceptance and Lessons More ❯
Posted:

Senior Project Manager

Fleetwood, Lancashire, England, United Kingdom
Hybrid / WFH Options
Ruby Energy
Here at Ruby Energy we continue to grow into 2025 and have a new position available for a Senior Project Manager/Business Change Manager.In this role, you will project manage the business change activities associated with major new business systems, including CRM, sales, billing, collections, and customer portals. You will be the key link between the introduction … Head Office in Fleetwood, with some travel to our offices located in Manchester. Main Responsibilities (but not limited to): Coordinate and where appropriate lead on the end-to-end management of business change across the organisation, ensuring alignment with Ruby Energy's strategic objectives and transformation goals. Project manage change initiatives within the wider business operations function … key stakeholders to ensure that the business transformation programme is cohesive, well-coordinated, and that all necessary processes and systems are aligned for a smooth transition. Develop and manage change management plans, ensuring that change initiatives are effectively communicated, and that all stakeholders are engaged throughout the process. Ensure business readiness for change by supporting the More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Cryptography Analyst

Knutsford, England, United Kingdom
Hybrid / WFH Options
eTeam
day inside IR35 Overall purpose of role Undertake all team activities in line with strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of key components across various platforms (including IBM, Tandem, Unix) together with management of cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and … applications Key Accountabilities Cryptographic Hardware Management - including on site local configuration activities Support with resourcing, scheduling and distribution of work requests for HSM and Key management. Work closely with dates set in cooperation with Service Management to ensure smooth continuity of services and operations. Deliver to the required SLAs for all service. Gather, distribute, store, recover and delete More ❯
Posted:

Operations Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Anson McCade
depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a vital role in not only supporting service operations but also shaping how they improve over time. This is a chance … and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices Requirements 2–3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated … experience improving IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholder management skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you’re a self More ❯
Posted:

Operations Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Anson McCade
depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a vital role in not only supporting service operations but also shaping how they improve over time. This is a chance … and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices Requirements 2–3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated … experience improving IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholder management skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you’re a self More ❯
Posted:
Change Management
Work from Home
10th Percentile
£37,250
25th Percentile
£44,128
Median
£55,000
75th Percentile
£73,750
90th Percentile
£98,750