Remote Change Management Jobs

276 to 300 of 1,104 Remote Change Management Jobs

Senior Change & Training Consultant

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior Change & Training Consultant, slough col-narrow-left Client: NTT DATA Business Solutions Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: About NTT DATA Business Solutions: NTT DATA Business Solutions Group … real problems and seize the next opportunity for growth around your SAP strategy and operations. Our clients trust our deep experience and proven approaches - all around the world. Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth … strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by More ❯
Posted:

Business Change Lead

Redcar, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
Work type: Permanent, working full time 37 hours per week, Monday - Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a Business Change Lead to join the Business Change Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers, by playing … prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Business Change team at Yorkshire Water are playing a key role in how we modernise the organisation to better help us meet the changing expectations of customers and regulators. Where you … fit in: As Business Change Lead you will be instrumental in delivering a wide variety of people centric business change to ensure our people, process and technology are aligned utilising proven change methodologies and your experience to apply as appropriate and that the business is ready to receive and adopt the change. This encompasses delivering large scale More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Control Management Senior Manager - ServiceNow

London, United Kingdom
Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Control Management Senior Manager - ServiceNow

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Control Management Senior Manager - ServiceNow

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Control Management Senior Manager - ServiceNow

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Control Management Senior Manager - ServiceNow

Guildford, Surrey, United Kingdom
Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Control Management Senior Manager - ServiceNow

Manchester, England, United Kingdom
Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
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Master Data Management Associate

Spalding, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Bakkavor
We thrive on challenge and change. We rise to challenges together. Master Data Management Associate Location: Spalding (Hybrid Working) Business Area: Finance Contract Type: Permanent Working Hours: Monday to Friday 8:30am to 5:00pm. Salary: Competitive plus pension, life assurance Holidays: 25 days plus bank holidays We're the biggest name you've never heard of. You've … join us. The Role We're proud to offer you a career with real scope for development. To reward your hard work and ambition as a talented Master Data Management Associate with plenty of support and opportunity. And empower you to drive your own success and create a career you can be proud of too. You will be responsible … to execute tasks within agreed SLAs and KPIs.The scope of Master Data team includes creating and maintaining Finance, Customer, Vendor,Material and Product related data domains. Accountabilities Master Data Management Execute requests for creation, updates, or changes to master data in the appropriate systems Ensure that data updates are consistently and accurately undertaken across all relevant systems Engage with More ❯
Employment Type: Work From Home
Posted:

Project Manager (Finance Transformation)

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
dependent on experience) Location: London (hybrid) Our client, a leading name in the retail industry, is seeking an experienced and dynamic Project Manager with strong Change Management expertise to play a critical role in their Finance Transformation programme. This is a permanent position, based in London with a hybrid working model. About the Role This high-impact role … and change. The successful candidate will lead end-to-end delivery of transformation initiatives-ranging from system upgrades to process redesign-while also driving the people-focused aspects of change to ensure adoption and long-term success. You'll thrive in this role if you're results-driven, action-oriented, and comfortable operating in a fast-paced, agile retail … environment. Working cross-functionally, you'll bring clarity, direction, and pace to complex programmes. Key Responsibilities Project Management Deliver end-to-end finance transformation projects, including new software implementations and process improvements. Own and manage project plans, RAID logs, timelines, and stakeholder maps. Drive accountability across workstreams to ensure timely, quality delivery. Collaborate with IT, Finance, and third-party More ❯
Posted:

Project Manager Finance Transformation - 6-month FTC

London, South East, England, United Kingdom
Hybrid / WFH Options
Cedar
notice is the maximum the hiring manager will look at) Our client, a leading name in the retail industry, is seeking an experienced and dynamic Project Manager with strong Change Management expertise to play a critical role in their Finance Transformation programme. This is a permanent position, based in London with a hybrid working model. About the Role … and change. The successful candidate will lead end-to-end delivery of transformation initiatives-ranging from system upgrades to process redesign-while also driving the people-focused aspects of change to ensure adoption and long-term success. You'll thrive in this role if you're results-driven, action-oriented, and comfortable operating in a fast-paced, agile retail … environment. Working cross-functionally, you'll bring clarity, direction, and pace to complex programmes. Key Responsibilities Project Management Deliver end-to-end finance transformation projects, including new software implementations and process improvements. Own and manage project plans, RAID logs, timelines, and stakeholder maps. Drive accountability across workstreams to ensure timely, quality delivery. Collaborate with IT, Finance, and third-party More ❯
Employment Type: Contractor
Rate: £80,000 - £100,000 per annum
Posted:

Project Manager (Finance Transformation) - 6-month FTC

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
notice is the maximum the hiring manager will look at) Our client, a leading name in the retail industry, is seeking an experienced and dynamic Project Manager with strong Change Management expertise to play a critical role in their Finance Transformation programme. This is a permanent position, based in London with a hybrid working model. About the Role … and change. The successful candidate will lead end-to-end delivery of transformation initiatives-ranging from system upgrades to process redesign-while also driving the people-focused aspects of change to ensure adoption and long-term success. You'll thrive in this role if you're results-driven, action-oriented, and comfortable operating in a fast-paced, agile retail … environment. Working cross-functionally, you'll bring clarity, direction, and pace to complex programmes. Key Responsibilities Project Management Deliver end-to-end finance transformation projects, including new software implementations and process improvements. Own and manage project plans, RAID logs, timelines, and stakeholder maps. Drive accountability across workstreams to ensure timely, quality delivery. Collaborate with IT, Finance, and third-party More ❯
Posted:

Business Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Harrington Starr
Private Credit and Debt 6 month initial Contract £600 - £700 per day inside IR35 London Hybrid working. 2 days in office. Job Description: We are seeking an experienced IT Change Business Analyst with a strong background in Private Credit and Private Debt to help redefine the operating model for a leading financial services organization. This role involves significant engagement … track record in mapping out process workflows and delivering solutions that align with business strategies. Additionally, the role requires supporting the implementation of Allvue, with responsibilities extending to project management and leading the implementation process. Key Responsibilities: Collaborate with stakeholders to analyze, document, and redefine the operating model for Private Credit and Private Debt operations. Act as a bridge … improvement and recommending actionable solutions. Provide subject matter expertise for Private Debt systems , including eFront , Allvue , and Sentry . Support the implementation and deployment of Allvue, taking on project management and leadership responsibilities during critical phases. Partner with project managers and business stakeholders to ensure deliverables align with timelines and objectives. Conduct user testing, oversee change management More ❯
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Business Analyst

London Area, United Kingdom
Hybrid / WFH Options
Harrington Starr
Private Credit and Debt 6 month initial Contract £600 - £700 per day inside IR35 London Hybrid working. 2 days in office. Job Description: We are seeking an experienced IT Change Business Analyst with a strong background in Private Credit and Private Debt to help redefine the operating model for a leading financial services organization. This role involves significant engagement … track record in mapping out process workflows and delivering solutions that align with business strategies. Additionally, the role requires supporting the implementation of Allvue, with responsibilities extending to project management and leading the implementation process. Key Responsibilities: Collaborate with stakeholders to analyze, document, and redefine the operating model for Private Credit and Private Debt operations. Act as a bridge … improvement and recommending actionable solutions. Provide subject matter expertise for Private Debt systems , including eFront , Allvue , and Sentry . Support the implementation and deployment of Allvue, taking on project management and leadership responsibilities during critical phases. Partner with project managers and business stakeholders to ensure deliverables align with timelines and objectives. Conduct user testing, oversee change management More ❯
Posted:

Technical Project Manager

Leeds, England, United Kingdom
Hybrid / WFH Options
SPG Resourcing
Hybrid (flexible travel to Leeds) Type: Permeant Overview: We are seeking an experienced Technical Project Manager with a strong consultancy background to lead and deliver complex Identity and Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL … and compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess and mitigate risks associated with access management changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. … Develop and manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing compliance with security policies, standards, and regulatory frameworks such as GDPR and SOX. Deliver risk assessments and change More ❯
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Business Analyst - Legal Sector

London, England, United Kingdom
Hybrid / WFH Options
Ignite Digital Talent
any member of the organization. You will triage these ideas and recommend the next steps whether this be to direct them to existing services, provide training, or initiate any change needed. Analysis and Documentation: you will investigate the current state of processes, including identifying pain points, and working with stakeholders to define and document the desired outcome. You'll … Azure DevOps for tracking and delivery. Supporting Testing Activities: You will work collaboratively with the business and test teams, defining acceptance criteria and contributing to User Acceptance Testing. Your change impact analysis will inform critical change management activities, including training and communications. You will also, Your interest in Product Analyst or Product Management will allow you … strong presentation skills, including workshop leadership experience. You should also be able to demonstrate strong and accurate written and verbal communication skills across the work you have done. Time management: you should have exceptional time management, organisation, and prioritisation skills that allow you to handle complex projects effectively. Change management: You will need to be familiar More ❯
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Business Architect - Quanteam

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
scalability of front office operations. Key Responsibilities: Redesign and model Front Office IS architecture based on value streams and business outcomes Collaborate with stakeholders across Front Office, Technology, and Change to align systems with business needs Define and document business capabilities, functions, and process flows Ensure architecture supports business agility, scalability, and regulatory compliance Translate business strategy into executable … Architect in a capital markets or investment banking environment Strong understanding of Front Office processes and systems Experience working with value stream mapping and business capability modeling Excellent stakeholder management and communication skills Ability to bridge the gap between business needs and technical solutions WHO WE ARE Quanteam Group is a Consulting firm specialized in the Capital Markets industry … Insurance Companies) with expertise in several projects such as Financial Engineering, Quantitative Research, Regulatory Implementation, IT Transformation & Innovation. The firm mainly takes part in: Business consulting: Quantitative research, Risk management (e.g. Market risk, credit risk, counterparty risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis More ❯
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Project Manager

Stanwick, Irthlingborough, Northamptonshire, United Kingdom
Hybrid / WFH Options
CV Consulting Ltd
Peterborough, Leicester, Bedford, Northampton, Cambridge, Milton Keynes Rate: £580/day (inclusive of expenses) Contract: 6-7 months | 2-3 days per week Sector: Manufacturing | ERP Implementation | Agile | Stakeholder Management Are you a hands-on Project Manager with a proven track record in IT system upgrade? Do you thrive in fast-paced environments and enjoy working across UK and … SLAs are defined, agreed, and adhered to. ·Collaborate with internal stakeholders to capture and deliver key business requirements. ·Report into the Business Transformation Team, overseeing multiple workstreams and business change initiatives. ·Develop and manage detailed project plans, timelines, and resource allocation. ·Support the business in change management, ensuring minimal disruption during go-live. Required Skills and Experience … Strong background in Project Management or PMO roles, particularly in IT upgrades. ·Previous experience working in manufacturing or industrial environments is highly desirable. ·Hands-on experience with ERP systems and implementation processes. ·Solid knowledge of Agile methodologies. ·Excellent stakeholder engagement and communication skills. ·Natural leadership skills with the ability to drive delivery under pressure. ·Prince2 certification preferred. ·Educated to More ❯
Employment Type: Contract
Rate: £580/day
Posted:

SENIOR BUSINESS PROCESS RE-ENGINEERING SPECIALIST - SECRET / DoD with Security Clearance

Fort Belvoir, Virginia, United States
Hybrid / WFH Options
Woodside Staffing Solutions & Consulting
Location: Ft. Belvoir, VA (Hybrid) 22060 Clearance: Current and active Secret clearance required. Overview: Provides facilitation, training, methodology development and evaluation, process reengineering across all phases, identifying best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices, and supervision of business process reengineering. Applies process improvement and … methodologies and principles to conduct process modernization projects. Duties include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts. Minimum Experience: Seven (7) years' experience in More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Assistant Vice President, Infrastructure Service Manager

City of London, London, United Kingdom
Hybrid / WFH Options
CLS Group
at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight and … control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information … to accurately represent performance of the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. More ❯
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Assistant Vice President, Infrastructure Service Manager

London Area, United Kingdom
Hybrid / WFH Options
CLS Group
at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight and … control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information … to accurately represent performance of the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. More ❯
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Service Transition Lead

Bradford, England, United Kingdom
Hybrid / WFH Options
Yorkshire Building Society Group
division, supporting from design through to delivery and ensuring excellent leadership throughout the engagement with the business and wider technology teams, engaging with key stakeholders and leading improvements to change our organisation. This role will be based in our Bradford based Head Office, with flexible working from home capability. About the role As a Service Transition Lead, you will … ensuring resource and cost estimates are included within relevant business cases for both implementation and on-going support. Adhere to the control framework, standards, rules and guardrails around the Change Lifecycle and IT Change Management processes and support the assurance and risk management of the service transition process. Develop and maintain strong working relationships with key … stakeholders across Technology Service teams and the wider business, providing consultancy, training and best practice advice on Change and Release Management and Service Transition policies and procedures. Support the continuous improvement and efficiency of the Service Transition processes in line with organisational strategy and act as the primary point of reference/subject matter expert for the Service More ❯
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Assistant Vice President, Infrastructure Service Manager

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Report to – Vice President, Infrastructure Service Management Job purpose: Provide oversight and control of IT Change Management activities as part of the … Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of the services provided to the business. Provide … Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible for ensuring the effectiveness of change More ❯
Posted:

Service Transition Lead | Bradford, UK

Bradford, England, United Kingdom
Hybrid / WFH Options
Yorkshire Building Society
division, supporting from design through to delivery and ensuring excellent leadership throughout the engagement with the business and wider technology teams, engaging with key stakeholders and leading improvements to change our organisation. This role will be based in our Bradford based Head Office, with flexible working from home capability. About the role As a Service Transition Lead, you will … ensuring resource and cost estimates are included within relevant business cases for both implementation and on-going support. Adhere to the control framework, standards, rules and guardrails around the Change Lifecycle and IT Change Management processes and support the assurance and risk management of the service transition process. Develop and maintain strong working relationships with key … stakeholders across Technology Service teams and the wider business, providing consultancy, training and best practice advice on Change and Release Management and Service Transition policies and procedures. Support the continuous improvement and efficiency of the Service Transition processes in line with organisational strategy and act as the primary point of reference/subject matter expert for the Service More ❯
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Service Delivery Manager

London, England, United Kingdom
Hybrid / WFH Options
BJSS
re dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service Delivery Manager to join us. Our Service Delivery Managers will: Lead one … a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the … service management toolset, but also resolved in line with our documented Service Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support More ❯
Posted:
Change Management
Work from Home
10th Percentile
£37,250
25th Percentile
£44,128
Median
£55,000
75th Percentile
£73,750
90th Percentile
£98,750