126 to 150 of 226 Remote Customer Retention Jobs

their websites. We’re on a mission to meet and exceed client expectations by consistently delivering outstanding results, reflected in our industry-leading client retention rates. We want our talent to grow with us, so you will get to work with industry-leading tools and have ample opportunities More ❯

their websites. We’re on a mission to meet and exceed client expectations by consistently delivering outstanding results, reflected in our industry-leading client retention rates. We want our talent to grow with us, so you will get to work with industry-leading tools and have ample opportunities More ❯

customers again for the long term SUCCESSFUL CANDIDATES HAVE: Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management) Strong commercial acumen and proven negotiation skills Excellent listening and communication abilities Highly results-oriented, determined, and team-driven A More ❯

from lead generation, qualification to closing. SUCCESSFUL CANDIDATES HAVE: Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management) Strong commercial acumen and proven negotiation skills Excellent listening and communication abilities Highly results-oriented, determined, and team-driven A More ❯

from lead generation, qualification to closing. SUCCESSFUL CANDIDATES HAVE: Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management) Strong commercial acumen and proven negotiation skills Excellent listening and communication abilities Highly results-oriented, determined, and team-driven A More ❯

you are working in lockstep with our overarching business strategy whilst delivering best in class client servicing. This includes protecting existing revenue via client retention and driving growth through channel growth and innovative product adoption. This is a 12 months fixed term maternity cover. Responsibilities Revenue growth - A More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

Big Box and other key platforms. This leader will also build and scale our Direct-to-Consumer (DTC) business from the ground up, driving customer acquisition and fostering a seamless omnichannel experience. This is a pivotal role, ideal for someone with a track record of launching and scaling high … Lead and expand brands eCommerce footprint on major online marketplaces (Amazon, and other major marketplaces). Develop and execute comprehensive growth strategies focused on customer acquisition, retention, and maximizing sales velocity. Optimize listings, pricing strategies, and promotional initiatives to ensure top visibility and conversion rates across platforms. … to uncover new growth opportunities and drive efficiencies. Build and scale the DTC business from the ground up , taking ownership of the P&L, customer experience, and overall brand growth. Collaborate cross-functionally with product, marketing, and customer support teams to build an experience that seamlessly integrates commerce More ❯

target market analysis, positioning, messaging, and pricing strategies. Develop sales enablement materials, including presentations, demos, and training. Ensure all cross-functional teams (sales, marketing, customer support, etc.) are prepared for the product launch. Lead cross-functional teams through product launches, including defining launch timelines, coordinating resources, and driving communication … regular updates and insights to senior management on GTM effectiveness and ROI. Take ownership of product performance in the market, including tracking revenue targets, customer acquisition, and retention metrics. Conduct competitive analysis to understand market positioning and differentiation. Adjust go-to-market strategies based on competitive landscape … and business operations teams to develop pricing models and strategies that align with market dynamics and company objectives. Act as the voice of the customer within the organization, ensuring that products meet user needs and expectations. Act as a mentor and coach to junior product managers and GTM teams More ❯

? Our exciting London based client are growing at a rapid rate and could be the ideal match for you! Role: Account Director- Customer Retention and Growth Location: London (Hybrid) Salary: £75,000 Base + Comms About the Company: Our client, a forward-thinking intelligence platform … Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities. Key Responsibilities: Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients. Develop strategic relationships with C-level executives to drive account renewals and growth. Drive More ❯

? Our exciting London based client are growing at a rapid rate and could be the ideal match for you! Role: Account Director- Customer Retention and Growth Location: London (Hybrid) Salary: £75,000 Base + Comms About the Company: Our client, a forward-thinking intelligence platform … Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities. Key Responsibilities: Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients. Develop strategic relationships with C-level executives to drive account renewals and growth. Drive More ❯

Program. During the sales process, you will guide prospective partners as they learn how HubSpot can help them improve their client acquisition rates, client retention rates and overall business profitability. In this role, you'll get to: Create a large pipeline of leads and opportunities through a combination More ❯

competitor activities, and emerging security threats. Prepare and deliver compelling sales presentations, proposals, and contract negotiations. Collaborate with marketing and technical teams to drive customer engagement and retention. What We're Looking For Proven experience in enterprise sales, preferably within cyber security or IT services. Strong track record of More ❯

Shape the go-to-market model, including sales, marketing, and pricing Establish clear KPIs and performance systems to track revenue and funnel efficiency Drive customer retention and recurring revenue growth Communication & Stakeholder Management Represent the company externally and internally with investors, partners, and customers Report to Everfield More ❯

and driving the product roadmap for the Marketing Product area, work directly with the Head of Product & Engineering Leadership to deliver value through a customer-centric approach. The ideal candidate will combine Product Management & iGaming experience alongside their leadership skills, strategic thinking, stakeholder management, data-driven decision-making, and … a strong customer focus in order to enhance customer acquisition and retention across our B2C brands. Working at our company means working at a young, international, and fast-paced iGaming and technology company that offers an ideal workplace for those who want to impact an organization … user needs. Leads multiple product teams, ensuring execution is aligned with company goals. Aligns execution with company goals, influencing broader roadmap decisions. Champion a customer-centric approach across the product development process; Leads to deliver exceptional customer experiences. Leads execution of key product initiatives across multiple teams. Develops More ❯

product adoption across key accounts by providing technical expertise, training, and workflow guidance. You will be responsible for managing and expanding relationships with key customer accounts, working closely with our sales, marketing, and customer success teams to identify opportunities for upsell and cross-sell, and you will play … a key role in ensuring customer satisfaction and retention. Key Responsibilities: Onboard and train new customers, helping them to define their own workflows, ensuring they align with their unique business requirements and objectives. Deliver ongoing training and workflow support across our product suite to assigned accounts, driving user adoption … point of contact for key customers, responding to their needs and addressing any issues that arise. Collaborate with cross-functional teams, including sales, marketing, customer success, professional services, and engineering, to ensure that customer expectations are being met. Monitor and analyze customer data to identify trends and More ❯

and performance of the email marketing channel, lead the loyalty program roll-out for US market, and collaborate with global partners to build a customer data hub for the brands. This role requires a strategic marketing mindset, an entrepreneurial spirit, and a collaborative approach to drive customer acquisition … the local email marketing calendar of activities that include new launches, core businesses, promotions, and triggered & transactional emails deployed based on site activities and customer lifecycle. Track and analyze campaigns, measuring effectiveness & ROI, for all types of email messaging (marketing and customer life cycle). Report on performance … email marketing, new tools and software, and desire/ability to create best-in-class programs. US lead (with DTC director) in development of customer data platforms that power marketing commerce across the organization, with particular focus on DTC. Loyalty: Partner with global brand teams to support loyalty program More ❯

user journeys across their lifecycle, then implementing them in our tools; Braze and Salesforce. On a typical day you might: Design a new automated customer journey flow to encourage dormant users to ride with us again Work with our analytics team to build a reporting dashboard Devise and implement … B test (we use Braze) to improve the conversion rate of an onboarding flow Who we're looking for We're looking for a customer-first marketer who understands the relationship between timely, engaging content and business impact. Your background and skills might look something like: 3+ years in … CRM - You can demonstrate tangible business results from owning the customer lifecycle journey across multi-channel campaigns Analytical and data-led decision maker - Comfortable with testing, you use data to analyse campaigns and inform decisions on how to improve performance Customer-centric thinking - You utilise your experience drawn More ❯

In this role, you will be responsible for creating and delivering GTM strategies and materials that enable revenue growth, drive product adoption, and support customer retention. At Xeneta, Product Marketing reports into the wider Product Management organization and we work most closely with the Value, Marketing, Sales, and Customer … planning for new products and features within your designated pillars, ensuring alignment with overall business objectives. In addition, your responsibilities are to: Define target customer segments and develop customer personas by conducting market research and competitive analysis to identify trends and opportunities. Partner with the Marketing Team to … create engaging content and campaigns that reinforce our positioning and messaging throughout the customer journey. Additionally, you will together create and test research-based positioning and messaging strategies. Develop enablement and marketing materials for customers, partners, customer success (CS), and sales teams that support the overarching value proposition More ❯

leads and clients. Market & Industry Intelligence Stay ahead of carbon market trends, pricing strategies, and regulatory frameworks (SBTi, ICVCM, CORSIA) . Provide insights on customer demand and competitor positioning to help refine sales strategy. Collaboration & Strategy Execution Partner with the marketing team to refine messaging and optimize lead generation. … Work closely with science & operations teams to ensure technical credibility in customer conversations. Support InPlanet's overall business development and go-to-market strategy . Living Our Values At InPlanet, we have a big vision of solving climate change, and we are looking for individuals who are genuinely passionate … and qualify high-potential leads efficiently. Stakeholder Engagement & Influence: Build trusted relationships with sustainability leaders. Negotiation & Deal Structuring: Close high-value contracts that align customer & InPlanet's goals. Bonus Points (but not essential) Understanding of voluntary carbon markets & corporate sustainability commitments. Familiarity with carbon credit procurement, carbon removal strategies More ❯

Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify … our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role … you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired More ❯

is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long … and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account … team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive revenue More ❯

is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long … and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account … team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive revenue More ❯

our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are … in project/workflow delivery and develop contingency plans to mitigate operational challenges. Operational Forecast Management - Maintain a future forecast across key metrics. Client Retention & Satisfaction - Ensure exceptional service standards, fostering strong client relationships and maximising retention rates. What We're Looking For Proven experience in … account and project management skills , with the ability to balance multiple priorities across teams. Deep understanding of client service management and experience improving client retention . A strategic thinker with the ability to align operations with business growth objectives . Experience working with project/account management and More ❯