Melrose, Scotland, United Kingdom Hybrid / WFH Options
EQ Accountants, part of the Sumer Group
Join to apply for the ITSupport Analyst role at EQ Accountants, part of the Sumer Group 3 days ago Be among the first 25 applicants Join to apply for the ITSupport Analyst role at EQ Accountants, part of the Sumer Group Description At EQ Accountants, we believe that at the core of our success … creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an ITSupport Analyst your ability to provide support services including fixing and maintaining hardware More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
One PoS Ltd
We are seeking a highly-motivated person to join a dynamic company which is fast-moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to our 1500+ customers, dealing … are key to this role and you will have a background in a similar role. Service with a smile every time is what we expect! As part of the support team, you will also be active in the on-call rota offering out-of-hours telephone support to our customers. We generally run a shift pattern weekly to … cover 8 AM-8 PM, 7 days per week. Main Responsibilities Answering inbound emails and calls from customers on Q&A and general support issues. Managing case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Deliver fast, efficient and professional customer service. Skills & Knowledge ‘Customer More ❯
Livingston, Scotland, United Kingdom Hybrid / WFH Options
Plexus
and demonstrate the Plexus core values to provide service excellence for our internal customers as well as management of site computing equipment. This role will provide technical and customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT … vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote and support Plexus philosophy and business objectives. Key Job Accountabilities: Installs or removes system components using supplied installation instructions and tools. Installs or removes hardware and/or software, using supplied … change. Identifies problems and issues and recommend corrective actions. Develops and adapts innovation tools, processes and infrastructures to drive the process of innovation. Identifies resources and capabilities needed to support innovation. All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
QA
you are looking for a place where your contributions matter and you can grow professionally, we are the place for you. Responsibilities: We are seeking a motivated 1st Line Support Technician to join our team in south Sheffield. In this role, you will: Be the first point of contact for our customers Handle enquiries over the phone Handle enquiries … in writing This position is perfect for individuals who are passionate about starting a career in IT or looking to enhance their skills in a supportive and fast-paced environment. Desirable skills: Strong work ethic and excellent organizational skills Strong analytical and troubleshooting skills to diagnose and resolve technical issues effectively Ability to work under pressure and maintain a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Understanding Recruitment
ITSupport Engineer Salary: £23,000 Location: Chiswick, Hybrid Immediate Start, Opportunity to develop into a software development role I'm working with a market leader in the real estate industry looking to bring onboard an ITSupport Engineer with a fantastic career path to develop into a developer role. This is a great opportunity for … somebody early in their tech career and looking for an environment to learn and get exposure to different tech and roles. The ITSupport Engineer will be involved in general ITsupport, working with the Microsoft stack Microsoft Office, SQL Server and get exposure to software such as .net & c#. Skills required for the ITSupport Engineer are: - Experience working with Jira, Microsoft Office, SQL Server - Great customer service skills, speaking with users over the phone and face to face - Experience or a desire to move into a developer role - An expert communicator & Great Enthusiasm 1st Line Engineer/2nd line Understanding Recruitment is acting as an employment agency for this vacancy. More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
United Living Group
We’re looking for an experienced IT 1st Line Support to join our fast-paced, collaborative IT team. You’ll be the first point of contact for technical issues, resolving most incidents on first contact and delivering excellent customer service. Key Responsibilities: Provide 1st line support for IT incidents and service requests. Support and … mobile devices (Samsung/Apple), and Microsoft 365 apps including Teams. Troubleshoot video conferencing tools (Logitech, Teams). Log and track issues using ITSM tools and escalate when needed. Support onboarding, training, and IT hardware lifecycle (procurement to disposal). Maintain asset records and conduct regular audits. Assist with IT projects and system improvements. Qualifications: Previous 1st … Line ITsupport experience in a medium to enterprise environment. Strong knowledge of Windows 11, Microsoft 365, and common hardware. Excellent troubleshooting, communication, and documentation skills. Relevant IT certifications (CompTIA A+, Microsoft Fundamentals or similar). Full UK driving licence. Additional Information: Benefits: Health Cash Plan Life Assurance Pension Scheme Holidays – 26 days annual leave + More ❯
Brockenhurst, Hampshire, England, United Kingdom Hybrid / WFH Options
Bond Williams
ITSupport Engineer - Hampshire/Hybrid - Up to £40,000 We are seeking a proactive and adaptable ITSupport Engineer with a strong technical foundation and a customer-focused mindset. This hands-on role is well-suited to someone who enjoys solving problems, working with a wide range of technologies, and delivering exceptional support across … multiple departments.If you have experience in an ITsupport role, providing both first and second-line support, and thrive in a fast-paced, varied environment, we'd love to hear from you. What You'll Be Doing: Delivering first and second-line ITsupport across multiple departments and locations Handling a variety of technical issues … including hardware, software, and networking Supporting and maintaining network infrastructure, including servers, switches, and Wi-Fi Building, configuring, and deploying user workstations and conducting hardware audits Assisting with IT projects such as upgrades, installations, and infrastructure changes Providing user support for Microsoft 365 and other essential applications Ensuring adherence to data security and compliance standards (e.g. GDPR, PCI More ❯
ITSupport Technician (1st/2nd Line) (Remote - UK Based) Full-time | Must be available during Australia hours (night shifts) Are you an ITsupport professional looking for a fully remote role with a global schedule? A global client of mine is seeking an ITSupport Technician to join their team and provide top … tier technical support while working UK-based remotely on Australian hours. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Troubleshoot hardware, software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer … user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in ITsupport or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication and problem-solving skills. Experience supporting Windows and macOS environments. Knowledge of cloud-based tools More ❯
Perth, Scotland, United Kingdom Hybrid / WFH Options
Denholm Associates
ITSupport Specialist (BBBH10680) Perth, Scotland Salary: GBP25000 - GBP30000 per annum + benefits ITSupport Specialist Hybrid (Perth) Permanent The Role We are looking for a proactive and technically skilled ITSupport Specialist to work with our clients' Technology Manager. In this role, you’ll provide day-to-day technical support to staff … while also contributing to innovative technology projects that benefit local businesses globally. Key Responsibilities: Provide first-line technical support for hardware, software, and systems issues Install, configure, and troubleshoot laptops, printers, and other peripherals Maintain accurate IT documentation, including manuals and user guides Administer user accounts across Google Workspace, HubSpot, and WordPress Perform routine system maintenance tasks such … as updates, backups, and antivirus scans SupportIT projects including software rollouts, system upgrades, and network improvements Deliver staff training on IT procedures and best practices Stay up-to-date with emerging technologies and industry trends Communicate clearly and effectively across all levels of the organisation Ensure data integrity through regular maintenance, including data cleaning, validation, and More ❯
London, England, United Kingdom Hybrid / WFH Options
Harrowells Ltd
We are seeking a personable, friendly, and outgoing ITTraining & Process Support Analyst to join our IT team. This is a people-facing role, ideal for someone who enjoys helping others, building confidence in technology and internal processes, and supporting positive change across the firm. This is not a traditional IT trainer role. As well as delivering engaging … training sessions, you’ll support the rollout of new technology and processes, help identify where best practice is not being followed, and act as a key point of contact for business process support across departments. Key Responsibilities Deliver tailored training sessions on IT systems, legal applications, and internal processes, both one-to-one and in group settings. … Develop and maintain clear, user-friendly documentation and guides for legal teams and support staff. Support departments with process-related queries, offering guidance and troubleshooting where process gaps or inefficiencies are identified. Work with Heads of Department to understand team workflows and support adoption of best practice. Provide light-touch second-line support where queries relate More ❯
Newton Abbot, Devon, England, United Kingdom Hybrid / WFH Options
Pro:Direct Sport Ltd
We're seeking a proactive and personable ITSupport Technician to join our in-house Tech Team. In this vital role, you'll provide first-line support to staff, helping to keep our systems, software, and devices running smoothly. From troubleshooting and system administration to working with server and PC technologies, you'll be central to delivering … a seamless IT experience across the business. You’ll be joining a supportive team that values initiative, problem-solving, and continuous learning. The role is based at our Newton Abbot headquarters, with the opportunity to work from home one day a week. Responsibilities of an ITSupport Technician: Deliver 1st and 2nd line support for hardware … software, peripherals, and network communications. Respond to incidents via the Helpdesk or as assigned by the Lead Technician and Head of Technology. Support 3rd line activities and assist with server, network, and infrastructure development. Identify areas for improvement in system administration and infrastructure design. Collaborate with stakeholders across the business to troubleshoot issues and find practical solutions. Take part More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Uniphar Medtech
within Uniphar Medtech, a division focused on delivering innovative medical technologies and solutions. The role involves installing and configuring Clinical Information Systems at customer sites, resolving and escalating issues. It offers both remote and onsite support across the UK, with flexibility for some work from home after training. Principal Duties and Responsibilities: Install Server and Client Hardware/… Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking and Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum 5 years … Administration experience Cardiac Services Founded in 1968, Cardiac Services supplies and supports diagnostic and measurement equipment in Ireland and the UK, focusing on ICU, Coronary Care, Theatre, and Maternity. It comprises divisions offering equipment, supplies, training, and repair services, concentrated in hospital acute areas. More info at www.cardiac-services.com . Cardiac Services is part of the Medtech Division of More ❯
ABOUT THE ROLE As an ITSupport Engineer in the Enterprise IT department, you will work with a talented team of IT Engineers across multiple offices in Europe, North America, and South America to deliver the best IT experience to our employees. You will gain hands-on experience with new technologies, cloud systems, and networking … internal employees. Being the first point of contact in your respective office location. Resolving internal tickets using our Jira ticketing system. Collaborating closely with other teams within the Enterprise IT department. Maintaining the Asset inventory system to ensure accurate data of IT assets. QUALIFICATIONS Our successful candidate will possess the following: Essential skills Knowledge of different operating systems … . Comprehensive healthcare coverage including dental and optical treatments. Annual wellbeing allowance of £250. Onsite amenities including free snacks, drinks, and meals. Regular social events and team activities. Support for growing families, including up to 6 months of paid maternity leave. Cycle-to-work scheme and gym discounts. We empower our teammates to innovate and take initiative. Join us More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
University of the Built Environment
website. We are looking for an enthusiastic and motivated individual to join our busy and fast-paced Technology team within our specialist, predominately online University. You will manage and supportIT systems across the University, providing an excellent service for all students and staff. This is a great opportunity for someone looking to further their career, develop their … leavers. Collaborate both within and outside of the team. Our main requirements: GCSE Maths and English Grade C/4 or above. Previous experience in a similar/technical support role for Windows and Mac operating systems. Customer service and communication skills, with the ability to support users at all levels. An understanding of the configuration of hardware … no later than Tuesday 15 July 2025 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thales Group
do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES are looking to recruit a passionate & driven Senior Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will serve as a post-sales support liaison between company and customer and if needed, would be required to support pre-sales issues encountered during Proof of Concepts You will be responsible for managing customer expectations, project deliverables … products are being used. You will recommend solutions and workarounds to known problems and advise customers on how to apply the solution or workaround. You will provide guidance and support on how to use Thales products with 3rd party solutions and supported integrations. You will reproduce previously unknown issues (if need be) and interface with the Client Services Product More ❯
Bath, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, bath col-narrow-left Client: Location: bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ITSupport Analyst Location: Bristol Hybrid: 3 days a week in the … office About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another ITSupport Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this … although the role will be on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an ITSupport team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a More ❯
Bath, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from DGH Recruitment Power Platform Support Analyst – Newcastle – Hybrid working two to three days a week in office My global client within the legal sector is seeking an experienced Support Analyst with commercial experience … with Power Platform. This role will support a new team made up of Developers, Analysts, Solution Architects, and Product Owners with 1st line support as my client continues their implementation of Power Platform throughout the business. You will work closely with the team to solve Microsoft Service technical problems as solutions are created for clients. This is an … excellent opportunity for someone seeking to further their career within Power Platform, with potential for future progression within this team. Skills and experience required Previous Support Analyst experience within an IT function Some commercial experience with Power Platform Microsoft certifications around Power Platform and Azure would be beneficial The ability to multitask and communicate effectively with various stakeholders More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
left Client: Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 07.06.2025 Expiry Date: 22.07.2025 col-wide Job Description: ITSupport Analyst Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider growing at a healthy pace and … looking to hire another ITSupport Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be on site 5 days a week for the … first 3 months to help you get up to speed. Skills Required Experience working in an ITSupport team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a managed service provider is desirable but not essential What’s on Offer Salary More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
Power Platform Support Analyst – Newcastle – Hybrid working two to three days a week in office My global client within the legal sector is seeking an experienced Support Analyst with commercial experience with Power Platform. This role will be supporting a new team made up of Developers, Analysts, Solution Architects and Product owners with 1st line support as … seeking to further their career within Power Platform and will have the opportunity to progress within this now Power Platform team in the future. Skills and experience required Previous Support Analyst experience within an IT function Some commercial experience with Power Platform Microsoft certifications around Power Platform and Azure would be beneficial The ability to multitask and be More ❯
Technology Support Officer Location: Based in our Dalston office with flexibility to WFH Contract: Permanent, full-time Salary: £28,000 - £30,000 per annum (depending on experience) About Fair Finance Fair Finance is a social business with a mission to revolutionise finance and make it more inclusive, starting with the people others have left behind. For nearly … legislation and shown how Purpose and Profit can work together to change the financial system for the better. About the role We are looking for an enthusiastic individual to support the technology needs of our team and organisation, including managing basic desktop support as well as various office-based tasks. The successful candidate will enjoy interacting with people … of a team. You want to work in a values-driven organisation surrounded by people who want you to be successful. This role would suit a proactive desktop or ITsupport officer/analyst with two to three years' experience and problem-solving abilities. The successful candidate will have excellent communication and collaboration skills across all levels of More ❯
Hampshire, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
ITSupport Lead - M365 £50-60k - Hampshire office + hybrid working An ITSupport Lead opportunity for a business offering a variety of Tech and Security products to customers globally, the role requires eligibility to be Security cleared. The ITSupport Lead would support and develop modern IT adoption across a More ❯
ITSupport Engineer (3rd Line) 6 Months £300 - £400 Outside IR35 Hybrid Remote We're recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. This role is determined as Outside IR35 and requires onsite … work 1-2 times a week in Wiltshire. Key Requirements Work closely with Head of IT Operations, Service Delivery Manager and Infrastructure team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rd line support spectrum to ensure efficient … delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying levels of ITsupport available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft, and third-party document stores to Microsoft Assist with the More ❯
Wiltshire, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
ITSupport Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. This role is determined as Outside IR35 and requires onsite … work 1-2 times a week in Wiltshire. Key Requirements Work closely with Head of IT Operations, Service Delivery Manager and Infrastructure team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rd line support spectrum to ensure efficient … delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying levels of ITsupport available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft, and third-party document stores to Microsoft Assist with the More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
PROSPECTUS
ITSUPPORT OFFICER (PERMANENT) Location: Hybrid – 2 days a week in Northampton office, with occasional travel to London (expenses paid) Contract: Full-time Salary: £33,400 A purpose-driven national organisation is seeking an ITSupport Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge … and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation. Working within a small and friendly team, you’ll provide day-to-day ITsupport and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the … rollout of new systems for CRM, HR, and learning. KEY RESPONSIBILITIES Deliver first and second line ITsupport to staff and volunteers across the organisation. Support onboarding, including setting up devices, access, inductions and user permissions. Provide clear, non-technical guidance and training to users with varying levels of IT confidence. Help maintain systems including Microsoft More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer/ITSupport Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion … they now require a Technical Solutions Engineer/ITSupport Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose solutions Troubleshoot software Identify root … causes of software problems Conduct software testing and installation Troubleshoots IT related issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer/ITSupport Engineer candidate will be an intelligent and dynamic individual who wants to More ❯