London, South East, England, United Kingdom Hybrid/Remote Options
AWD online
ITSupport Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we … d also like to hear from you: ITSupport Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon … days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an ITSupport Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an ITSupport Technician/ More ❯
Middlesex, Hounslow, Greater London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
ITSupport Analyst - 1st & 2nd Line Support 12 Month Fixed Term Contract - possible conversion to a Permanent role £38k - £40k + 14% Bonus Location: Hybrid - Hounslow - 4 Days Onsite Must be Eligible to work in the UK - Cannot provide sponsorship Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will … focus on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for ITSupport issues - so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK, Ireland & Netherlands. Role: 1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the - UK, Ireland & Netherlands. Provide ITSupport via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating options. Support a wide range More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
AllAboutRecruitmentLtd
All About Recruitment Ltd is currently recruiting for a Permanent ITSupport Assistant/Technician to start asap. Applications are invited from candidates with experience in: Tech Support, ITSupport, IT Admin, Helpdesk Technician, 1 st Line support, 2 nd Line Support, Technical Support, IT Installation, IT Helpdesk , IT Trainee, ITSupport, IT Admin, Helpdesk Admin Salary: £25,000 - £27,000 Start Date : ASAP Location: NN4 Hours of work: Core hours 40 hours a week Monday Friday, office hours, 08.30 17.30 Our Client: A family run company with an excellent staff culture and great benefits package. The Role: The successful candidate will assist with proving … ITsupport via telephone and online chat. Some field-based work may occasionally be required Duties and responsibilities will include but are not limited to: Supporting IT issues and software and hardware faults Resolving basic issues over the phone and via remote desktop access Resetting passwords and completing software updates Ordering replacement hardware and accompanying engineers to More ❯
ITSupport/Cloud Support/Infrastructure Support – Based near Leeds- Will need to be able to become SC Cleared. As ITSupport/Cloud Support/Infrastructure Support, you will need the following Skills : Microsoft Windows Server, Microsoft Office 365, Ideally Vmware, Citrix & Azure, or at least 2 of them and … the desire to learn more. TCP/IP, DNS, DHCP, Active Directory & preferably some Group Policy. Successful ITSupport/Cloud Support/Infrastructure Support will need to be able to become SC Cleared and have excellent verbal and written communication skills with previous experience of working within a fast-paced environment, preferably enterprise level/… within a MSP. Any ITSupport/Cloud Support/Infrastructure Support who has had any previous experience of adding value to a team and then escalating to the 3rd Line Cloud Technical Support Engineers. ITSupport/Cloud Support/Infrastructure Support must have strong documentation skills, able to adhere More ❯
Employment Type: Permanent
Salary: £33000 - £35000/annum £32- £35k + £3k in Overtime+ Skill d
Month Contract | East Kilbride | Inside IR35 | On-Site Were looking for an on-site ITSupport Engineer to support around 60/70 users across a broad mix of hardware, software, applications, and basic networking. Youll be the sole IT presence on-site , backed by a remote Infrastructure team for escalations. Key Responsibilities Provide hands-on … 1st/2nd line ITsupport for laptops, desktops, Windows 10/11, O365, Teams and business applications Work on incidents and service requests via the ticketing system Support onboarding/offboarding, account setup and device deployment Troubleshoot and maintain label printers, scanners, network points, WiFi, routers Install, configure and decommission end-user devices Basic network support including patching and connectivity troubleshooting Hardware repair support and data migration, plus vendor coordination Manage inventory and stock of IT equipment Handle IT equipment disposal following internal processes Support global IT teams with local hands-and-feet tasks Create/update knowledge base articles for end-users Be visible on-site proactive walk-arounds More ❯
Winchester, Hampshire, South East, United Kingdom Hybrid/Remote Options
Get Recruited (UK) Ltd
ITSUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY: We're supporting our well established and highly reputable client as they seek to appoint an inspiring ITSupport Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services … department, offering the chance to drive innovation, shape enterprise platform strategy, and ensure that key business systems remain robust, efficient, and user-focused. As ITSupport Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine … needs and translate them into effective digital solutions, all while developing a high-performing team. If you are an experienced Enterprise Systems Manager, Head of Enterprise Systems, Systems Administrator, ITSupport Team Leader, IT Project Team Leader, IT Project Manager or ITSupport Manager, this opportunity is not to be missed! THE HEAD OF More ❯
ITSupport Engineer (Security Systems) Wirral, Merseyside The Company As a leading technology company in the area of connected security systems, NW Security Group Ltd. offers cutting-edge, intelligent video surveillance and access control solutions to business customers and public sector organisations throughout the UK.We are now looking for an ITSupport Engineer to join us … months probationary period)- Private Health Insurance after one year of service - Free membership with the gym next door to the company This is an exciting opportunity for an IT graduate with a solid grasp of networking to embark on an engaging career with our growing, successful company.You’ll have the chance to join a quality-focused, fast-moving environment … more, you’ll receive ongoing training and a personalised development plan that builds on your strengths and supports your long-term growth.So, if you’re ready to push your IT career forward and immerse yourself in the latest advancements in intelligent security systems, read on and apply today. The Role As an ITSupport Engineer, you’ll More ❯
Here at Ruby Energy, we have an exciting position available for a ITSupport Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The ITSupport Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient ITsupport to all end-users within the organisation. This … role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The ITSupport Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand … Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts/benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: · Provide 1st and 2nd line support for desktop services within a Microsoft environment. · Manage and troubleshoot issues related to Microsoft 365 applications and services. · Perform IMAC activities for More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid/Remote Options
RecruitmentRevolution.com
their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/ITSupport Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line ITSupport Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client’s business the best it can be.Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in More ❯
2nd Line ITSupport Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your ITsupport career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have you worked in a Managed Service Provider (MSP) and want to develop your skills … further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line ITSupport Technician to join a respected IT services provider based in Canterbury. This is a full-time, office-based role with occasional travel to client sites across Kent and the South East. For … this role you must have a full driving license and previous experience of working for a Managed Service Provider (MSP) About the role As a 2nd Line ITSupport Technician, you will be part of a small but highly skilled technical team that supports around 100 clients across commercial and education sectors. This is a varied and hands More ❯
their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/ITSupport Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line ITSupport Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more More ❯
This a great opportunity for a passionate ITsupport engineer to join a well-established client based in Southampton. The successful ITSupport Engineer should have 1 year of experience working in ITSupport environments, with the ability to work both individually and as part of a team. The role will involve troubleshooting, supporting … and maintaining the internal IT equipment within the business (including travel to different sites). The successful candidate will be joining a growing company in their ITsupport team, with excellent opportunities to develop their skillset. 1stLine ITsupport - Southampton - Up to £28,000 What they can offer you: A generous salary of up to … 28k Pension Scheme Full career support and ongoing training Plus many more Essential: Minimum of 1 year's experience in a similar role. Fluent in written and spoken English. Full, clean driving license. In-depth knowledge of hardware and software Up-to-date knowledge of the latest IT and software trends Windows Server 2012+ Management Advanced Group Policy More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Lorien
Exciting Opportunity: ITSupport Technician (1st and 2nd Line) Based in Milton Keynes - Hybrid once fully Trained (2-3 Days a week) Up to £38,000 based on experience Are you a tech-savvy individual with a passion for providing exceptional ITsupport? If so, this could be the perfect opportunity for you! The company is … seeking a talented ITSupport Technician to join their dynamic team and play a crucial role in ensuring the smooth operation of their IT infrastructure. About the Role As the ITSupport Technician , you will be responsible for delivering first- and second-line technical support to end-users. This involves building, configuring, and maintaining … IT hardware and software, managing user accounts, and troubleshooting a wide range of technical issues across desktops, laptops, mobile devices, and peripheral equipment. You will be the go-to person for resolving IT incidents, minimising downtime, and supporting business productivity through timely issue resolution and proactive system maintenance. Additionally, you will have the opportunity to contribute to ITMore ❯
Borehamwood, Hertfordshire, England, United Kingdom
Lifeline IT
ITSupport Field Engineer Borehamwood, Hertfordshire, LondonField/Office Based covering West End London and Greater London About us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the ITsupport and advice they need to get the best out of their technology.We now have a new opening for an ITSupport Field Engineer to join our team at our head office in Borehamwood. What’s in it for you? - Salary of up to £39,000 per annum DOE- Private Healthcare- 20 days’ holiday + Bank HolidaysIf … you’re a talented IT professional with experience of installing and maintaining Windows Servers, network firewalls and first-class communication skills, this is an unmissable opportunity to join our successful company.We believe that the workplace is not just where you go in order to pay the bills. We want our employees to thrive in their roles, feel fulfilled each More ❯
Senior ITSupport Technician Hunslet, Leeds (Onsite) Up to £32,000 Your new role Working alongside the support team, the successful candidate will be responsible for providing second-line support to the users within the business. The successful candidate will also assist with IT-related projects when the opportunity arises. The ITSupport team are responsible for providing a full support service to the business which includes account management, office 365 suite of apps, on site Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities To provide technical support, answering support queries either onsite or via phone … or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the call logging system and maintain full documentation. Respond to enquiries from clients and help them More ❯
Are you an experienced ITSupport Engineer looking for a varied role where no two days are the same? We're working with a well-established Managed Service Provider (MSP) who deliver high-quality ITsupport to a diverse range of SME clients across the region. You'll join a collaborative and growing team providing both … remote and onsite technical support to customers, ensuring systems run smoothly and efficiently. Key Responsibilities for ITSupport Engineer Deliver remote technical support to customers via the IT helpdesk Visit client sites to resolve IT service requests and provide hands-on support Log, track, and manage all actions through the helpdesk system Prioritise … and manage your workload to deliver the best possible customer service Proactively monitor systems, manage faults, and ensure maximum uptime Support core IT processes including starter/leaver setup, asset tracking, and service provisioning ITSupport Engineer Required Skills & Experience Minimum 3 years' experience in a hands-on ITsupport role Full UK driving More ❯
Senior ITSupport Manchester (Hybrid) £35,000-£45,000 VIQU have partnered with a fast-growing marketing and communications agency, known for its creative culture and collaborative environment. They are looking to hire a Senior ITSupport professional to take full ownership of their IT estate. Acting as the company’s sole in-house IT resource, you’ll manage everything from infrastructure, security, and backups to day-to-day support. This is a hands-on role suited for an IT Professional who’s confident working autonomously, thrives on solving problems, and wants full responsibility for shaping IT strategy. Key Responsibilities of the Senior ITSupport role: • Provide 1st–3rd line … support to internal users while overseeing all infrastructure and systems. • Manage, monitor, and improve backups, NAS drives, file storage, and disaster recovery processes. • Lead infrastructure modernisation and strengthen IT security across the business. • Take ownership of MSP relationships and escalate when necessary. • Recommend and implement efficiency improvements, technical best practices, and system upgrades. • Act as the go-to More ❯
my client an ITsupport company are looking for A ITsupport person. To do the following... We are an MSP and look after a range of customers it requirements. Mixture of onsite and remote Supply, Install, relocate, repair are physical on site visits. Remote support, remediation and monitoring —————— ITSUPPORT TECHNICIAN … MSP Work Location: in person either Stansted or at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused ITSupport Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security … run efficiently and securely. Key Responsibilities Provide remote and on-site ITsupport to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform More ❯
3rd Line ITSupport Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line ITSupport Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk consists of 30 Engineers, of which … are based in the Philippines.As a 3rd Line ITSupport Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. 3rd Line ITSupport Desk Engineer Responsibilities: Troubleshoot … a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support tickets Identifying and escalating higher level issues More ❯
ITSupport Engineer Salary up to £35,000 Permanent, Full-time Cambridge - Hybrid About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and … ensuring seamless connectivity. They are now looking for a talented ITSupport Engineer to join their team and play a crucial role in delivering expert ITsupport and project solutions to their clients. About The Opportunity: As an ITSupport Engineer (2nd Line), you will be responsible for handling complex technical issues that have … on diagnosing and resolving problems related to systems, software, networking, and hardware, providing both remote and on-site assistance. You'll act as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges. Key Responsibilities: Provide day-to-day support for Windows desktops, laptops, mobiles, and MS More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Senior ITSupport TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £45k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing ITsupport and infrastructure while providing … end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior ITSupport Technician key responsibilities:• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and … performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of More ❯
lincoln, midlands, united kingdom Hybrid/Remote Options
The Orders of St Johns Care Trust
Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: ITSupport Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per week … Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an ITSupport Engineer to join our Lincoln Head Office Team. For this role, the ITSupport Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer satisfaction are considered … in all interactions. As a first line ITSupport Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the effective operation of the More ❯
ITSupport Engineer | Cardiff | 6 - Months My customer is seeking an experienced ITSupport Engineer to join on a 1st/2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day ITsupport to onsite and remote users. Key Responsibilities of the ITSupport Engineer: Handling day-to-day 1st/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear, friendly communication … to users at all levels. Handling License and Asset management. Technical skills and experience of the ITSupport Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/ More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
IDEX Consulting Ltd
Recruiting on behalf of our client an Insurance Broker We are working with a small, friendly organisation of around 25+ staff to recruit an ITSupport Assistant who will provide hands-on support across the business. This role offers the chance to work closely with the IT Manager and Operations Director, delivering personalised, 1-to … ITsupport rather than working in a high-volume ticketing environment.This position is perfect for someone with ITsupport experience , or a recent IT graduate who is keen to grow in a varied and supportive setting. Location Office based near Liverpool Street Station , London 4 days in the office , 1 day working from home Key … Responsibilities Working directly with team members across the business, you will assist with: 1st Line Support & IT Operations Providing 1-to-1 support in a Microsoft Windows environment Hardware and software troubleshooting Supporting Windows 10/11 and Windows Server 2019+ Maintaining Windows updates O365 and Azure Cloud Services support Azure AD administration Basic network supportMore ❯
1st/2nd Line ITSupport Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line ITSupport Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by providing essential IT … a collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line ITSupport Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and More ❯