151 to 175 of 382 Remote/Hybrid ITSM Jobs

post-implementation periods. Skills & Experience Essential Proven experience delivering service transition activities within large-scale technology or digital transformation programmes. Strong understanding of IT service management principles and operational readiness. Experience establishing support models, SLAs, service acceptance criteria and governance processes. Excellent stakeholder management and communication skills. Strong organisational ...

ensure services are operationally ready before go-live. What we're looking for * Proven IT Change Management experience within large enterprise environments. * Strong ITSM process improvement expertise. * Experience implementing governance, operating model and service transition improvements. * ITIL knowledge and excellent stakeholder management skills. This is an excellent opportunity to shape ...

ensure services are operationally ready before go-live. What we're looking for * Proven IT Change Management experience within large enterprise environments. * Strong ITSM process improvement expertise. * Experience implementing governance, operating model and service transition improvements. * ITIL knowledge and excellent stakeholder management skills. This is an excellent opportunity to shape ...

Items, relationships and service mapping Experience of configuration baselining, status accounting, verification and auditing Knowledge of change control and configuration governance Experience using recognised ITSM, CMDB, version-control or configuration-management tools Strong stakeholder-management and cross-functional leadership skills Previous government, public-sector or regulated-environment experience would ...

routing (OSPF, BGP, MPLS) Switching (Layer 2/3) ISP circuit management DDI (DNS/DHCP/IPAM) Monitoring tools (SNMP, API-based platforms) ITSM platforms - ServiceNow Technical Skills: VeloCloud, SilverPeak, Fortinet, Zscaler, Infoblox, Cisco, Juniper, Palo Alto, F5 (training will be provide for gaps in knowledge) What You Bring ...

ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA’s and procedures within our ITSM system. Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes. Participate ...

standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management skills. Experienced in implementing and managing ITSM platforms. Skilled in managing services through SLAs, XLAs, and KPIs. Evidence of building or scaling a customer service department or offering from the ground up. ...

standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management skills. Experienced in implementing and managing ITSM platforms. Skilled in managing services through SLAs, XLAs, and KPIs. Evidence of building or scaling a customer service department or offering from the ground up. ...

client, a large-scale enterprise infrastructure organisation in the aerospace & defence sector, is building a centralised Configuration Management Database (CMDB) to underpin its IT Service Management processes. The role covers designing and developing the CMDB application itself, automating data collection and integration across multiple sources, and delivering operational and executive ...

defect management Led cross a functional team, across multiple projects within complex programme’s Knowledge of Testing Tools such as JMeter, LoadRunner Knowledge of ITSM & CRM tools, JIRA, Halo etc. Key Skills Hold a minimum of ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher Strong ...

Azure certifications such as AZ-104 or AZ-305; experience with Veritas NetBackup, Rubrik or similar platforms; Financial Services experience; and integration with monitoring, ITSM, CMDB and reporting tooling. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply ...

issues ranging from account access and password resets to application and API-related queries. You’ll also support user onboarding, manage incidents through an ITSM system and help maintain our knowledge base. We’re looking for someone who has: Excellent communication and customer service skills A genuine interest in IT ...

experience managing Infor ERP/Infor CloudSuite . Strong technical and functional knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership ...

premise infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach and the ability to remain ...

while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password resets and guiding users through ...

none required) Experience working within a IT Environment Have worked in a customer facing role, dealing with people Familiarity with ticketing systems and IT service management tools. Have an understanding of IT operations and the processes behind ticketing, repairs, and device/asset management. 💚 Why Join Klyk? 🌱 Purpose-driven work ...

requirements from BA’s and Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary: £50-60,000 for experienced ...

segmentation, Network security controls, Audit trails, Approval workflows, Evidence collection Advantageous Experience in regulated environments, especially financial services Knowledge of integration between CMDB or ITSM platforms and network management tooling Familiarity with cloud-native observability tools Scripting for reporting, audit, and analysis #J-18808-Ljbffr ...

evaluate them. Fluency across the enterprise stack the telemetry describes: cloud (Azure especially), infrastructure, networking, identity, and application architectures Experience integrating with SIEM and ITSM ecosystems - ideally Microsoft Sentinel and ServiceNow - including CMDB-driven service modelling. Infrastructure-as-code and pipeline automation (Terraform, CI/CD) for platform and onboarding ...

subnets, NSGs, routing, private connectivity, and workload segmentation. Experience with Azure VMs, storage, backup, recovery, monitoring, and identity/access controls. Experience working in ITSM/change-controlled environments. Strong troubleshooting skills across infrastructure, network, OS, database connectivity, and application hosting layers. Ability to produce clear technical documentation, runbooks, operational ...

another regulated industry. Knowledge of UK GDPR, secure handling of personal or financial data and controlled change practices. Familiarity with ITIL or IT service management approaches to change, incident and problem management. Experience with Financial Services Cloud, Salesforce Shield, Event Monitoring, Data Cloud, Agentforce or Einstein. Experience with Anypoint Exchange ...

within a managed services environment Some experience in an applications management, support or development role ITIL Foundation certification (preferred) Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes Proven leadership skills with the ability to manage multiple projects simultaneously Strong ability to scope, document, and translate ...

driven insights Hands‐on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault‐tolerant architectures Familiarity with AI/ML‐driven approaches for operational efficiency ...

Management Information from the repository, including architecture landscape summaries, coverage metrics, and risk registers. Maintain integration between the Horizzon repository and related tooling, including ITSM linkage (ServiceNow), and reporting outputs. ArchiMate Modelling Framework Lead Leonardo UKs practice of ArchiMate modelling, acting as the primary subject matter expert for the modelling ...

Environments Experience of Hybrid Cloud & On-Premises Infrastructure AWS, Azure or other Major Cloud Platform Security Experience Experience Integrating Security Tooling with SIEM, SOAR, ITSM & Observability Platforms. Experience Designing or Implementing Zero Trust Architectures. Experience with Identity-Aware Segmentation & Workload Protection The Measure of Success will therefore be both Technical ...