301 to 325 of 362 Remote/Hybrid ITSM Jobs

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of ...

holistic service framework evolution across governance, skills, culture, tooling, and organisation. Apply SIAM methodology and Lean principles to optimise multi-vendor environments and maximise ITSM tool investments for cloud integration.* Cloud Transition Strategy: Define actionable roadmaps and transitional states to support migration from on-premise to hybrid and multi-cloud … skills demand within the company, certifications etc.## **Your Profile**• Practical experience designing and implementing Service Management frameworks aligned to ITIL V4, optimising ITSM tooling, defining operating models, and driving IT and business automation. • Comfortable in client-facing roles with expertise in business case generation, commercial processes and business development. • Proven ...

other business systems. Experience progressing projects from discovery through implementation and delivery, including system integration support and API analysis. Understanding of IT service management (ITSM), workflow automation and service delivery models. Skilled in workflow design, process mapping and documentation. Ability to develop training resources, operational procedures and implementation documentation. This ...

SVGC Limited is seeking an IT Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires UKSV SC clearance eligibility … ITIL v4 Foundation, and experience with ITSM tools such as Jira Service Management. Remote with occasional travel to Milton Keynes is expected, 37 hours weekly. #J-18808-Ljbffr ...

pressure. Problem-Solving & Critical Thinking: Excellent analytical skills to navigate complex issues effectively. Technical and Foundational Skills ITIL Foundation Certification: Proven knowledge of IT Service Management principles, particularly in Incident Management or equivalent experience Technical Acumen: Strong understanding of IT infrastructure components (networks, servers, applications, cloud platforms). ITSM Tools ...

forecasting Work with Finance and Procurement around purchase orders, invoices and renewals Support asset management across multiple sites Work within an ITIL/ITSM environment Contribute to wider IT transformation and infrastructure projects Skills & Experience We're interested in candidates with experience across: IT Asset Management, ITAM, Software Asset Management … Management, Supplier Management, Vendor Management, Contract Management, Software Licensing, Licence Management, Microsoft Licensing, Microsoft 365, SaaS Management, Cloud Licensing, Hardware Lifecycle Management, CMDB, ServiceNow, ITSM, ITIL, Asset Discovery, Asset Inventory, Asset Tracking, Software Audits, Compliance, Supplier Negotiation, Contract Renewals, Procurement, Budget Management, Cost Optimisation, Reporting and Governance. Experience with tools ...

with infrastructure, networking, cloud platforms & EUT. (Required) Experience in managing scanning tools, agents, and integrations e.g. with CMDB. (Required) Experience in using ticketing and ITSM tools e.g., Jira, ServiceNow. (Required) Analytical and detail-oriented, with the ability to assess risks and propose practical solutions. (Required) Education Degree in a relevant … networking, cloud platforms, and end-user technology (EUT) (Required) Experience managing scanning tools, agents, and integrations (e.g., with CMDB) (Required) Experience using ticketing and ITSM tools (e.g., Jira, ServiceNow) (Required) Security awareness, especially in remediation and hardening (Preferred) Technical point of contact for infrastructure vulnerability issues (Preferred) Soft Skills Excellent ...

Troubleshoot networking issues involving TCP/IP, DNS, DHCP, VPNs, LAN/WAN and Wi-Fi connectivity. Manage incidents and service requests through an ITSM platform, ensuring accurate documentation and timely resolution. Support user onboarding, offboarding, hardware refreshes and technology deployments. Work collaboratively with Service Desk, infrastructure and specialist technical … Outlook, Teams, OneDrive and SharePoint. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPNs and Wi-Fi. Experience working with ITSM ticketing systems and ITIL-aligned processes. Excellent communication skills and a customer-focused approach. Ability to take ownership of technical incidents and manage them through ...

What you’ll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. … analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing, configuring … Company pension, private healthcare and life insurance Education and training opportunities Experience required: Previous experience implementing, configuring or supporting HaloITSM Strong understanding of IT Service Management processes and ITIL principles Experience gathering requirements and translating these into technical and process solutions Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations ...

demands with longer-term improvement initiatives and are comfortable managing priorities in a busy and fast-paced environment.You bring a strong understanding of IT service management practices, including incident, request, access and knowledge management, and have experience working with modern ITSM platforms and service portals. You understand the value ...

business systems, application support, or integration engineering teams in a complex multi-site organisation . Strong understanding of application lifecycle management, IT service management (ITSM), operational acceptance, and supplier governance . Proven track record of managing supplier contracts, vendor selections, due diligence, and software cost management . Ability to communicate ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary … + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. Candidates should have ...

core collaboration tools: Jira, Notion, Zoom, Slack, and other software in the estate Log, triage and resolve tickets via Freshservice (or equivalent multi-service ITSM platform), maintaining SLA adherence Create and maintain process documentation, knowledge base articles and self-serve guides Identify opportunities for automation and process innovation to reduce … device fleets via Intune Excellent hands-on break-fix knowledge for Apple and Windows hardware 2+ years managing tickets through a multi-service ITSM platform (Freshservice experience preferred) Strong communication skills; comfortable educating non-technical users Experience supporting AV/meeting room technology A proactive mindset toward documentation and automation ...

Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you:ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.)Web Technologies (XML, HTML, JavaScript, Web Services, etc.)Where purpose meets career:Lead with Impact: Take … including technical and customer facing.Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution.Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable.ServiceNow Certifications in all areas are highly desirable.Experience ...

ServiceNow Architect with experience of enterprise-scale transformation programmes. Leading the ServiceNow Enterprise Architecture vision, roadmap, governance, strategic adoption of the ServiceNow platform across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, SecOps + custom applications. Defining ServiceNow Enterprise Architecture platform strategy, leading solution design + architecture reviews. Establishing CSDM, CMDB … ServiceNow platform governance, standards + best practice. Providing technical leadership + collaborating with business leaders, enterprise architects, and delivery teams. Technical Skills: ServiceNow Architecture, ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, CSDM, Discovery, Service Mapping, IntegrationHub, Enterprise Integrations, Security, Governance, Cloud Architecture, Data Modeling, HLDs, LLDs + architecture diagrams. ...

following areas: Microsoft 365 administration and governance (including SharePoint) Cybersecurity Device management Administration of cloud-based business applications Data governance and information management IT service management Excellent communication, relationship-building and change leadership skills, including the ability to advise senior leaders and boards, engage non-technical colleagues and build digital … qualification or equivalent professional experience in technology, digital transformation, information systems or a related discipline would be advantageous. A recognised professional qualification in IT service management, project or programme management, cybersecurity, data governance, enterprise architecture or change management would also be welcomed. Experience leading technology or digital transformation within ...

scalable business operations across the Group. The Enterprise Applications Associate will focus primarily on supporting the administration and day-to-day operation of our ITSM platform, Ivanti Service Manager, and its associated capabilities. The role will also assist with functional and technical support across the wider Enterprise Applications portfolio, helping … core modules, navigation and typical service management processes. Experience with supporting applications such as Workday, Salesforce, SAP Concur, DocuSign would be beneficial. Understanding of ITSM concepts and ITIL-aligned practices, with the ability to apply structured incident, request, problem, change and knowledge processes. Strong analytical and troubleshooting skills, with ...

business goals, such as service resilience, regulatory compliance and operating model transformation, into a clear programme roadmap, working with architects to shape solutions across ITSM, ITOM, HRSD, CSM, SecOps, IRM and the wider Now PlatformDeliver solutions that support regulatory and risk requirements such as DORA, operational resilience, third-party risk … another regulated environment, with an understanding of regulatory, risk and control expectationsStrong working knowledge of the Now Platform and several core products, such as ITSM, ITOM, HRSD, CSM or IRMA track record of managing multi-million-pound programmes, including budgets, margin and commercial changeConfidence engaging and influencing senior client stakeholders ...

automation Tooling including: Helm Terragrunt Git ArgoCD Government cloud security standards: NIST OWASP CIS NCSC BASH scripting Python development RESTful microservices IT Service Management (ITSM) Leadership & Product Management Proven ability to lead teams in the design, implementation, administration and support of infrastructure services. Strong ownership mindset with a proactive approach ...

Sales Executive (IT Service Management) Reading - Hybrid (3 On-site, 2 WFH) £40,000 - £50,000 + Commission + Benefits Are you an experienced IT Service Management sales professional looking to join a global leader where you can take ownership of both new business development and account growth, build long … ITSM solution sales Minimum 3 years' B2B sales experience Strong new business development and account management experience Knowledge of ITIL, SIAM or wider IT Service Management frameworks Excellent communication, negotiation and stakeholder management skills Self-motivated, commercially focused and results-driven Reference Number: BBBH(phone number removed) Rise Technical Recruitment ...

Version 1 is seeking an ITSM Process Controller to manage ITIL-aligned processes within Jira Service Management for the DESNZ project. This hybrid role is delivered from within the United Kingdom with occasional travel to London and requires eligibility for Security Clearance. You will oversee incident, request, change, CMDB ...

IT Operations Manager. This role leads the Infrastructure function during a period of transition, focusing on operational security, resilience, and supplier performance while embedding ITSM practices. You'll support major Microsoft-based platform rollouts, including Dynamics 365 CRM and a Microsoft Fabric data platform. Key Responsibilities Lead the Infrastructure function … manage third-party suppliers. Drive security certification roadmaps (e.g., Cyber Essentials Plus). Improve ITSM maturity and service accountability. Ensure stability of cloud and on-prem infrastructure within a Microsoft ecosystem. Qualifications Proven technical leadership in infrastructure and L3 support. Knowledge of Microsoft cloud technologies (Azure, Microsoft 365). Experience ...

IT Operations Manager. This role leads the Infrastructure function during a period of transition, focusing on operational security, resilience, and supplier performance while embedding ITSM practices. You'll support major Microsoft-based platform rollouts, including Dynamics 365 CRM and a Microsoft Fabric data platform.Key Responsibilities:Lead the Infrastructure function … manage third-party suppliers.Drive security certification roadmaps (e.g., Cyber Essentials Plus).Improve ITSM maturity and service accountability.Ensure stability of cloud and on-prem infrastructure within a Microsoft ecosystem.Qualifications:Proven technical leadership in infrastructure and L3 support.Knowledge of Microsoft cloud technologies (Azure, Microsoft 365).Experience with ITIL 4/ITSM best ...