301 to 325 of 397 Remote/Hybrid ITSM Jobs

Desk Supervisor – What We’re Looking For: Previous experience supervising an IT Service Desk, ideally within a law firm environment Strong understanding of IT Service Management principles Experience working with SLA and KPI driven environments Proven ability to lead, coach, and motivate technical support teams Experience managing ticket queues, joiner ...

auditor is also considered Ideally you will have a baseline knowledge or familiarity across the following areas: IT risks, information security, cyber risk, IT service management, system development practices, IT general controls, application controls, and data concepts. Desirable Skills Progress toward, or completion of, a relevant professional qualification is desirable ...

drive RCA sessions, and coordinate offshore analysis tasks to improve system stability. This early-career role focuses on incident communications, CAPA tracking, and using ITSM practices within a UK FinTech environment, with a hybrid setup and ongoing professional development. #J-18808-Ljbffr ...

enterprise environments. AppViewX Administration & Engineering Manage and enhance AppViewX platform implementations. Design workflows for certificate automation and lifecycle management. Configure integrations with PKI platforms, ITSM tools, Load Balancers, Web Servers, and Cloud platforms. Support certificate discovery, monitoring, reporting, and compliance dashboards. Keyfactor Command Engineering Configure and administer Keyfactor Command platform. ...

enterprise environments. AppViewX Administration & Engineering Manage and enhance AppViewX platform implementations. Design workflows for certificate automation and lifecycle management. Configure integrations with PKI platforms, ITSM tools, Load Balancers, Web Servers, and Cloud platforms. Support certificate discovery, monitoring, reporting, and compliance dashboards. Keyfactor Command Engineering Configure and administer Keyfactor Command platform. ...

Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. ...

Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. ...

Incident or Crisis Management. Domain Expertise: Deep knowledge of payments infrastructure and financial crime(AML/Fraud) systems. Tech & Frameworks: Strong understanding of modern ITSM, SRE principles, and observability. Regulatory Experience : Comfortable operating and communicating within highly regulated environments. Collaboration & Influence: Ability to translate technical issues for executives and align ...

liaising with contract teams and engineers. The role requires experience with MRI CAFM platforms, PPM scheduling, asset and work order management, and familiarity with ITSM tools such as ServiceNow. #J-18808-Ljbffr ...

collaborate with Cyber & Security Operations to maintain secure, resilient IT services. You'll work in a fast-growing, global business, driving ITIL/ITSM processes, automating routine tasks, and shaping the future of our infrastructure as we scale. #J-18808-Ljbffr ...

business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to £55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes ...

requests and translate them into appropriate technical actions* Experience supporting frontline services such as tech bars, VIP support, and specialist tooling* Familiarity with IT service management processes and governance controls* Experience using ITSM tools such as ServiceNow (SNOW)* Ability to communicate technical guidance clearly to non‐technical users* Strong organisational ...

HALO ITSM … Configuration Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This is a fully ...

Halo ITSM Consultant Role Type: Permanent Location: Reading - UK Hybrid Salary: 70,000 GBP - 85,000 GBP per annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role … scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration & Implementation: Configure HaloITSM workflows, service catalogues, SLAs, forms, roles, permissions ...

teams, ensure tickets are managed within SLAs, and push for service improvements. The role requires strong leadership, excellent communication, and a solid background in ITSM with MSP exposure. The position offers a hybrid working pattern and a competitive benefits package. #J-18808-Ljbffr ...

capability across the company. The role owns the platform target architecture and standards, spanning core modules such as CMDB/CSDM, IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM) and IT Operations Management(ITOM), ensuring the platform is coherent, scalable, well-governed and aligned with … target architecture, transition states and roadmap, aligned with the enterprise architecture and strategic vision. Definearchitecture and standards across core modules including CMDB/CSDM, ITSM, CSM, FSM and ITOM(Discovery, Event Management, Service Mapping), and assess the fit of additional capabilities (e.g. Telecommunications Service Management, ITAM, HRSD, App Engine) against ...

Skills, Knowledge & Expertise Demonstrated experience in application coding – making changes or bug fixing to an application code base Experience with common IT Service Management (ITSM) tooling such as ServiceNow, Zendesk, PagerDuty and/or Jira Service Desk Experience working with agile methodologies and agile ways of working Experience with incident ...

Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working … service management platform. Experience leading the design of workflows, automations,integrationsand digital services that deliver measurable operational and business benefits. Strong knowledge of IT Service Management principles, service managementtoolingand modern digital delivery practices. Experienceestablishingtechnical standards, governancecontrolsand secure-by-design approaches within enterprise platforms. The ability to translate complex user, operational ...

Head of Customer Success London/WFH to 100k Are you an experienced Customer Success Manager who would relish the opportunity to set up and establish a new Customer Success function for a scaling tech ...

Salesforce, Inc. is hiring an Account Executive to drive growth for Agentforce Service, spanning Contact Centre, ITSM, and HR Service. You will focus on Agentforce Voice, Digital Engagement, and Service capabilities, building value for customers and guiding deals through the pipeline. The role requires proven quota attainment, strong communication ...

aerospace client. The role focuses on incident response, tool health, and triaging requests, with on-call coverage as needed. You will handle ITSM incidents, maintain security tooling (SIEM, IDPS, GVM, malware protection), and learn to tune policies while delivering reliable security operations in a dynamic environment. #J-18808-Ljbffr ...

successful and well-established financial services organisation on a 12-month fixed-term contract . This is an exciting opportunity for an IT Service Management professional who enjoys working across service governance, continual improvement, change management and stakeholder engagement. You’ll play an important role in helping to enhance … partners to improve service delivery What We’re Looking For We’re keen to hear from candidates who have: Experience working within an IT Service Management or Service Delivery environment A strong understanding of ITIL principles and best practice Exposure to Change Management and CAB processes Experience supporting service improvement ...

days, working within the IT team as a SharePoint SME to support and improve critical SharePoint solutions. You will handle administration, resolve incidents, support ITSM and project tools on SharePoint, and collaborate with stakeholders to deliver efficient SharePoint services and process improvements. #J-18808-Ljbffr ...

defect analysis and coordination with development and infrastructure teams. The ideal candidate has strong experience with legacy web apps, frontend tech like jQuery, and ITSM tooling. The position is a 12-month fixed-term contract with potential for extension. #J-18808-Ljbffr ...

international locations* Collaborate with IT, Security, and Engineering counterparts to maintain high levels of uptime, reliability, and data protection* Select, configure, and manage ITSM/ticketing systems and ensure accurate reporting on support metrics* Support office and remote working technology needs and encourage a culture of innovation and accountability**What … Jamf, or Kandji* Experience in leading teams* Proven coaching abilities, with a track record of supporting high-performing, inclusive teams* Experience implementing and optimising ITSM systems (e.g. Zendesk, Jira, Freshdesk) within scaling organisations* Advanced troubleshooting skills with computers (especially MacOS), mobile devices, and other peripherals* Strong communication and stakeholder management ...