51 to 75 of 127 Remote ITSM Jobs

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

Overview Job Description Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human More ❯

Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off: 33 days holiday More ❯

What youll bring: Proven experience working in a hands-on ServiceNow development role, with expertise and relevant certification; CSA (Certified System Administrator), CAD (Certified Application Developer) and CIS in ITSM, ITOM, HRSD, CSM, or other key modules. Strong knowledge of JavaScript, ServiceNow scripting (Business Rules, Client Scripts, Script Includes), Flow Designer, IntegrationHub, and REST/SOAP APIs. Experience integrating ServiceNow More ❯

scale environments. Strong expertise in Microsoft technologies (cloud and on-premise). Experience in hybrid cloud architectures (Azure preferred). Knowledge of infrastructure monitoring (e.g., SolarWinds). Familiarity with ITSM platforms such as ServiceNow. Strong stakeholder management and communication skills. Ability to balance technical depth with pragmatic delivery. Nice to Have Experience with security and compliance frameworks. Exposure to enterprise More ❯

scale environments. Strong expertise in Microsoft technologies (cloud and on-premise). Experience in hybrid cloud architectures (Azure preferred). Knowledge of infrastructure monitoring (e.g., SolarWinds). Familiarity with ITSM platforms such as ServiceNow. Strong stakeholder management and communication skills. Ability to balance technical depth with pragmatic delivery. Nice to Have Experience with security and compliance frameworks. Exposure to enterprise More ❯

new company Hays Technology are recruiting an IT Product Owner on a permanent basis to join an expanding public sector organisation. You will be reporting to the Head of ITSM & Infrastructure. Your new role The IT Product Owner will be working closely with Copilot, MS365, and Atlassian and is responsible for driving the vision, strategy, and execution of innovative solutions More ❯

and recurring incidents, developing strategies for permanent resolution. Manage workarounds and known errors to minimise impact on business operations. Work closely with incident managers, change managers, and other IT service management roles. Keep stakeholders informed of problem status and resolution plans. Oversee the end-to-end problem management process, ensuring alignment with ITIL standards. Conduct major incident and compliance reviews. More ❯

What you bring: 5+ years’ experience as a Business Analyst, ideally in digital transformation. Strong knowledge of ITIL principles and IT operations processes. Experience with business process optimisation and ITSM tools. Relevant certifications (ECBA, CCBA, ITIL Foundation); Lean/Agile a plus. Excellent communication, stakeholder management, and analytical skills. What’s on offer: Competitive salary 25 days annual leave Hybrid More ❯

to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to More ❯

previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions toaudiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions toaudiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions toaudiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity Framework Web More ❯

to-day management" role - it's more about being that trusted leader who sets the standard and helps the team succeed. You'll need strong hands-on ServiceNow expertise (ITSM, ITOM and more ideally), a solid background in consultancy, and the ability to deal with complex enterprise environments. Just as important is your ability to talk the talk with senior More ❯

support Engineer join them ASAP on a 12 month contract. The role will be remote working and has been scoped Inside of IR35 Key Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Oktais essential. 12 months Hybrid working Inside More ❯

containers, CI/CD pipelines, infrastructure automation Experience working within Agile teams (Scrum, Kanban) Strong communication and collaboration skills Desirable: Exposure to secure or classified development environments Knowledge of ITSM or government/defence sector systems Whats in It for You ? Flexible working 37.5 hrs/week, with remote and hybrid options ?? Learning budget for training, certifications, and conferences ?? Private More ❯

depth understanding of the MODs digital transformation programme. This includes the Cap SP and Cap C4ISR portfolios that will contribute to the Digital Targeting Web. Understanding of autonomous systems, ITSM, application of AI/ML technology (to solve problems) desirable. Clearance Required: Clearance to Start: SC Clearance for Role: DV What we do for you: At Leidos we are PASSIONATE More ❯

the team Required Experience & Skills 3+ years of hands-on experience configuring and deploying ServiceNow solutions Proven implementation experience across various ServiceNow products, such as IRM, TPRM, HRSD, and ITSM Strong development skills in JavaScript and platform configuration Up-to-date ServiceNow Certified System Administrator (CSA) certification Additional certifications (e.g., ServiceNow Certified Application Developer) are highly desirable Excellent interpersonal skills More ❯

HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. … ll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL practices. Strong attention to detail and organisational skills. Ability to produce clear reports and documentation Confident communication and collaboration skills. What you More ❯

HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. … ll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL practices. Strong attention to detail and organisational skills. Ability to produce clear reports and documentation Confident communication and collaboration skills. What you More ❯