Milton Keynes, Buckinghamshire, UK Hybrid / WFH Options
Experis
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
Doncaster, South Yorkshire, UK Hybrid / WFH Options
Experis
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
Hemel Hempstead, Hertfordshire, UK Hybrid / WFH Options
Experis
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
Experis
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
Wakefield, West Yorkshire, UK Hybrid / WFH Options
Experis
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
Stoke-on-Trent, Staffordshire, UK Hybrid / WFH Options
Experis
IncidentManagement Engineer Location: Remote Working hours: Sunday to Thursday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an IncidentManagement Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incidentmanagement and communications support operation for both external More ❯
Critical Incident Manager/Service Manager (DV Cleared) We are looking for an experienced Critical Incident Manager/Service Manager with DV clearance to join a leading organization for a 12 -month contract based in Feltham, UK . This is an exciting opportunity for someone who thrives in high-pressure environments and is passionate about delivering exceptional technical … functional teams to resolve issues and prevent recurrence. Conduct root cause analysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance is mandatory. 5+ years of incidentmanagement and service delivery experience. Strong Excel and data analysis skills, with the ability … to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite near Feltham, UK (Expenses paid for customer site visits) Contract Duration: 12 Months (with potential extension) If you're ready More ❯
Critical Incident Manager/Service Manager (DV Cleared) We are looking for an experienced Critical Incident Manager/Service Manager with DV clearance to join a leading organization for a 12 -month contract based in Feltham, UK . This is an exciting opportunity for someone who thrives in high-pressure environments and is passionate about delivering exceptional technical … functional teams to resolve issues and prevent recurrence. Conduct root cause analysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance is mandatory. 5+ years of incidentmanagement and service delivery experience. Strong Excel and data analysis skills, with the ability … to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite near Feltham, UK (Expenses paid for customer site visits) Contract Duration: 12 Months (with potential extension) If you're ready More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Experian Ltd
CFC) you will respond, contain, escalate, investigate, and coordinate mitigation of security events relative to anomalies detected and escalated by the Cyber Fusion Centre (CFC) according to Experian's Incident Response Plan. This team member will join a new, growing team of specialized, advanced responders to support escalations of complex or prioritized matters from Experian's existing 24x7 security … involving threats targeting Experian information assets. These threats may include phishing, malware, network attacks, suspicious activity. Also, you will involve working with end-users, partners, technical support teams, and management to ensure remediation and recovery from these threats.?Use analytics & data collected from endpoints, environmental logging, and a variety of other sources to maximise containment and eradication of threats … schedule and expectation to participate in on-call schedule or work outside of normal work hours to manage cybersecurity incidents. You will report to the CFC Senior Director of IncidentManagement and Security Operations. Main Responsibilities include:- Conduct advanced incident response activities to investigate and contain complex and larger-scale cybersecurity matters (such as potential major severity More ❯
Kent, Allington, United Kingdom Hybrid / WFH Options
Intec Select Ltd
The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the … At least years of proven experience as a Service Desk Manager within the IT healthcare industry, specializing in the Microsoft 365 tech stack, is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships, are a must-have. Strong understanding of IT service delivery processes, incidentmanagement, problem … resolution, and change management is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft tech stack Strong understanding of IT service delivery processes, incidentmanagement, problem resolution More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
in a regulated environment and can bridge the gap between business operations, support, and technical delivery. You’ll be responsible for owning the platform’s day-to-day service management, leading deployments and change activity, and ensuring everything runs smoothly from a configuration, performance, and compliance perspective. Role & Responsibilities: Take ownership of the live service for a Salesforce-native … SaaS platform Manage the configuration and deployment of Salesforce changes across environments Work closely with technical teams on customisations and integrations Lead incident, problem, and change management using ITIL-aligned processes Act as the main escalation point for technical issues and platform-related incidents Ensure the platform adheres to compliance and regulatory requirements Drive continual service improvements and … support scalability as the business grows Essential Skills & Requirements: Strong, hands-on Salesforce experience, including deployments and configuration Proven background in Service Management or a similar application/platform support role Understanding of the Salesforce ecosystem, limitations, and best practices Experience in a regulated environment (e.g. fintech, healthtech, legaltech, insurtech, etc.) Familiarity with ITIL processes, especially change, release, and More ❯
Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance … Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration … test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incidentmanagement teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security More ❯
disruption. What You'll Do: Stay ahead of regulatory expectations and evolving resilience standards. Prepare and submit comprehensive reports on operational resilience, control effectiveness, and testing outcomes to senior management and key stakeholders. Support internal and external audits related to operational resilience. Lead the identification and definition of Important Business Services (IBS) in collaboration with cross-functional teams. Assess … the bank's recovery capabilities within defined limits. Develop, test, and refine our overarching Operational Resilience Framework , including policies, procedures, and test plans. Enhance and manage our Business Continuity Management Framework, Crisis Management, and Incident Response Plans . Coordinate and execute various operational resilience testing exercises, including scenario testing, stress testing, and crisis simulations. Monitor and report … and understanding of PRA, FCA and Bank of England regulations on operational resilience, including SS1/21 and PS6/21. Strong knowledge and experience in BCP, disaster recovery, incidentmanagement, and crisis response. Strong risk management knowledge and experience in conducting risk assessments, impact tolerances, scenario testing and developing resilience metrics. Degree in IT, Cybersecurity or More ❯
experience of DORA. The purpose for this new role is to support the Business Transformation, Resilience & Oversight Manager and the direct team in both: 1) the execution/ongoing management of the banks Cyber Resilience activities & also 2) the new Cyber Security and Digital Operational Resilience Act (DORA) related capabilities. This is an opportunity for a motivated self-starter … gap analysis and provide solutions to ensure compliance and alignment with DORA requirements. Support DORA compliance by coordinating the activities required across all six pillars of DORA: ICT Risk Management, ICT related Incident Reporting, Digital Resilience Testing, Information Sharing, ICT Third Party Risk and General Governance Principles. Stay up to date with the changing cyber risk landscape, emerging … in the UK and EU (e.g. Network and Information Security (NIS2) Directive). Plan and execute DORA deliverables in cooperation with similar initiatives e.g. Operational Resilience, Business Continuity and Incident Management. Design and oversee regular testing exercises to evaluate the effectiveness of Digital Resilience and Cyber Security, contributing to the Bank’s overall resilience. Collaborate with various teams and More ❯
someone capable of mentoring and upskilling the team. This is a hands on role where you will be required to carry out technical performance and enhancements. Key Responsibilities : Lead incidentmanagement and escalations within a fast-paced NOC environment. Provide technical mentorship to team members, fostering growth and upskilling. Conduct root cause analysis and drive continuous improvement initiatives. … Maintain and improve network documentation and operational processes. Engage in vendor management and coordinate with multiple network solution providers. Play a key role in discovery and documentation, evolving the role as the function grows. Participate in a monthly on-call rotation (one week per month) and provide flexibility for occasional out-of-hours work (nights/weekends) when required. … months. The Successful Applicant Technical Skills Required Networking: Cisco ACI, Meraki WiFi, Routing & Switching Firewalls & Security: ASA Firepower, Checkpoint (Fortinet is a plus) Monitoring & Tools: Wireshark, SolarWinds, Infoblox Network Management: Strong experience in firmware upgrades, day-to-day infrastructure operations Certifications in Cisco, Checkpoint, Fortinet Soft Skills & Attributes: Strong communication and stakeholder management skills. A self-starter with More ❯
rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯
rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯
rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯
City of London, Greater London, UK Hybrid / WFH Options
Sinara
rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯
Leigh, Greater Manchester, UK Hybrid / WFH Options
Sinara
rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
Sinara
rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯