26 to 50 of 784 Remote/Hybrid Service Delivery Jobs

Operations Team at ESG provides an expert, highly efficient back-office operation on behalf of Suppliers and Metering agents. The provision of the Managed Service allows our customers to focus on growing their business, acquiring and serving their customers whilst ESG focuses on managing the back-office complexity & highly … regulated landscape of the energy industry. The Operations Business Analyst role has responsibility and accountability for supporting all elements of operational delivery, working closely with the product teams on software improvements, program teams on industry change and customers it delivers new initiatives. The successful applicant will have ...

Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared The work ...

Service Delivery Analyst - Investment & Wealth Management - London - 12-months FTC (Tech stack: IT Service Management, ITIL, Service Governance, Change Management, CAB, Major Incident Management, Problem Management, Service Requests, Identity & Access Management, Continual Service Improvement, Service-Level Management) Are you an experienced Service Delivery Analyst or IT Service Management professional with a strong understanding of ITIL and a passion for improving the quality and efficiency of technology services? This is an opportunity to take a central role in service governance, major incident management and continual improvement within a sophisticated ...

display and foster them,?its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Service Delivery and Support Manager - Leading Investment Bank - London - 12-months FTC (Tech stack: IT Service Management, ITIL, Major Incident Management, ServiceNow, Ivanti, Jira, Microsoft Intune, SCCM, Active Directory, Group Policy, Windows 11, Microsoft Teams, Microsoft 365, Endpoint Management) Are you an experienced Service Delivery … with a strong track record of leading technical support teams within a demanding financial services environment? This is an opportunity to take ownership of service delivery across a sophisticated investment bank, combining people leadership, ITSM, major incident management and continuous improvement. Our client is an established investment bank ...

Help Shape and Improve IT Services Within a Leading Organisation We’re recruiting for a Service Delivery Analyst to join a successful and well-established financial services organisation on a 12-month fixed-term contract . This is an exciting opportunity for an IT Service Management professional … enjoys working across service governance, continual improvement, change management and stakeholder engagement. You’ll play an important role in helping to enhance the quality, efficiency and effectiveness of IT services delivered across the business. Working as part of a collaborative service delivery function, you’ll gain exposure ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast … paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous improvement, and working closely with ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

programme starting in Nov 2026. Purpose of role The ‘Small Business Resource Manager will work with the Head of Small Business Service Delivery to ensure that we are meeting the demands of London’s small businesses with relevant and timely resources, content and support offerings. Working with stakeholders … role in supporting the creation for the AI Adoption programme. The successful candidate will work in close collaboration with other teams, such as Content, Service Delivery, Small Business Programmes and Marketing on tasks such as planning and sourcing content and webinar speakers from provider organisations and corporate partners ...

hackajob is partnering directly with Zaizi to hire for this role. Zaizi is seeking a Senior/Lead Service Delivery Manager to ensure the successful delivery, operational stability, and continual improvement of digital services for our Public Safety clients. Working closely with Product Managers, technical teams … customer stakeholders, the Service Delivery Manager is responsible for ensuring that delivered products continue to meet user and operational needs. The role focuses on providing excellent post-delivery support, maintaining strong customer relationships, and driving service improvements that maximise value throughout the product lifecycle. Requirements Role ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development, testing … Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on. Role: Service Delivery Manager (12 month fixed term contract) Location: London EC2M - Hybrid, 2 days per week in the office Supported by: Client Success Director … Salary: £50-55,000 per annum The role Natilik’s Managed Services are delivered by Service Delivery Managers (SDM) who play a pivotal role in the management and services our clients receive. The SDM acts as a conduit within Natilik ensuring all contracted deliverables are scheduled ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

Service Delivery Manager £400 Per Day, Inside IR35 Cardiff Hybrid 1-Month Contract Initially Immediate Start Your new company An organisation based in Cardiff. Your new role The Service Delivery Manager will lead and maintain the customer-focused IT service desk and manage the second … line team responsible for delivering day-to-day IT support services. They will manage the delivery of third-party provided services and implement IT projects with accountability for IT service delivery. Responsibilities Led and managed Service Desk and IT Operations teams, overseeing workload planning, performance management, recruitment ...

could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary The Service Integration Manager is responsible for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers … providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions. Operating within a formal SIAM integration hub, the role will act as the single point of accountability for SIAM, leading the integration of multiple suppliers to deliver a unified service outcome. The anticipated salary range ...

Service Management Analyst Up to £36,000 | Poole, Dorset | Hybrid, 4 days per week in the office What if your job wasn't just to resolve the next issue... but to help stop it happening again? If you enjoy looking beyond individual tickets, spotting patterns, understanding why problems keep … great next step. You'll join a technology business providing complex software solutions to customers across the UK, working at the heart of its Service Management function. This isn't traditional 1st or 2nd line IT support. It's about understanding how services are performing, identifying where they ...

Responsibilities IT Strategy & Leadership Develop and deliver an IT and cyber security strategy aligned with business priorities and group requirements. Provide leadership across IT service delivery, infrastructure management and security governance. Maintain secure, efficient and resilient technology platforms. Advise senior executives on technology risk, investment decisions and digital … Access Governance Oversee identity management, system access governance and data protection practices. Technology Investment & Budget Manage IT budgets across both businesses, ensuring cost effective service delivery and operational performance. Develop a technology investment roadmap. Ensure secure, value driven technology solutions. System Development Following the implementation of Odoo/ ...

term contract. This is an opportunity to play a central role in ensuring Nest’s pension scheme continues to deliver a reliable, high-quality service for millions of customers. As Service Delivery Manager, you’ll work at the heart of a complex outsourced operational environment, using insight … assurance and stakeholder management to make sure service performance remains strong and customer outcomes stay front and centre. You’ll join a collaborative Service Delivery team with real influence across Nest and its Scheme Administrator, helping to resolve issues, identify improvements and shape operational change. ...

Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Manager to join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance … accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service requirements ...

Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project & Service Delivery Manager to join their Technology Team. This is a broad and highly visible role, responsible for bringing structure … governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service ...

Excellent senior level salary (dependent on experience), plus bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial ...