51 to 75 of 261 Remote/Hybrid Service Delivery Jobs

title: SAP Team and Delivery Manager Employment: Permanent Location: UK-Based, flexible (remote/hybrid) Salary: Excellent basic salary depending on experience Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary … events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more! Are you a project or delivery focused professional looking for your next move? Do you want to be a part of meaningful projects with the chance to deliver modern ...

razorblue role: We are looking for a Service Delivery Team Leader to join our growing team of like-minded people. You will champion a client-centric mindset within your team and be dedicated to driving continuous service improvement. Providing an environment that empowers your team to excel … encompass: Manage a client support team in investigating issues, resolving requests, documenting incidents, adhering to SLAs, and ensuring excellent service. Direct line management of service desk staff including performance reviews, training, scheduling, and mentoring. Recruit and interview new hires. Monitor support delivery KPIs like response times, issue resolution ...

Main Duties and Responsibilities Attack Surface Management (ASM) Analysts deliver our managed Polus Attack Surface Management service to our clients on a continuous basis to help them reduce risks to their internet‐facing assets. This involves validating vulnerabilities, performing manual discovery of their attack surface and helping our clients … exploit validation, light‐touch pentesting and Open‐Source Intelligence (OSINT) gathering Client Engagement ; translating client challenges into solutions that fit S‐RM’s ASM service offerings and value proposition, understanding and supporting the proposal process and ensuring delivery timelines are understood inline with project resourcing requirements Reporting ; delivering ...

step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring … high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am – 5:30pm hours with hybrid working available ...

seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles …/Six Sigma methodologies Optimise workflows and introduce automation to improve efficiency Lead and develop high-performing facilitation and admin teams Tools & Environment ServiceNow (service management) MS365 (SharePoint, Teams, Excel) Power BI (dashboards & reporting) Jira/Confluence (workflow & knowledge management) Structured governance frameworks and automation tooling Experience Required Service ...

Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking … drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV ...

organisation relies on secure, reliable, and forward-thinking digital services. As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact. A real opportunity to drive technology that will help save lives. Be Involved with … roadmap covering systems, infrastructure, and digital services Operational Excellence Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction Lead IT service management, monitoring performance and driving continuous improvement Ensure systems and services meet the needs of staff, volunteers, and stakeholders Digital Transformation Drive innovation through ...

team as an ICT Officer (Business Relationships). In this role, you will support the ICT Business Relationship Managers in ensuring strong alignment between service departments and ICT, contributing to effective technology planning, improved service delivery, and meaningful stakeholder engagement. In this role you will … trusted advisor and strategic partner to service areas. You will help drive innovation, improve service delivery and ensure that technology investments deliver measurable value. You will work closely with ICT colleagues and other stakeholders to ensure ICT solutions are fit for purpose, scalable and aligned with best ...

complex sales cycles from early engagement through to close, in both direct award and tender environments Develop new opportunities aligned to NHS priorities and service delivery needs Build and manage senior stakeholder relationships across clinical, operational, and commercial functions Work closely with commissioning, clinical and delivery teams … Attractive commission scheme Opportunity to own and shape a critical revenue function Collaborative environment with strong clinical and operational backing Real impact on NHS service delivery and patient outcomes About the company Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications. ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

Service Manager Location: (Hybrid/Remote) UNLEASH YOUR POTENTIAL Position Overview: We are in search of an experienced IT Service Manager for our Service Management and Delivery capability. The successful candidate will bring together their full understanding and experience of the ITIL (version 4 or version … framework to align service delivery with customer goals, improving efficiency and customer click apply for full job details ...

network of expert coaches with technology, automation, and data-driven delivery. As they continue to grow, theyre now looking for an Operational Lead (Systems & Delivery) to play a central role in shaping how the business operates and scales. The Opportunity This is not a traditional operations role focused purely … thinks about operations as a system to be designed, improved, and scaled. Youll sit at the centre of the business, owning how programmes and delivery operations function end-to-end while redesigning workflows, improving infrastructure, and introducing automation and AI into operational processes where it creates real value. ...

summary The Helpdesk Manager will lead the ImmForm Service Desk team, delivering a high-quality, customer-focused support service for the ImmForm digital platform, which underpins vaccine ordering, medical consumables, and vaccine uptake data collection. This role is critical to maintaining operational continuity and supporting UKHSA's public … health objectives and pandemic preparedness. The post holder will manage day-to-day operations, including user access, account validations, and data queries within agreed Service Level Agreements (SLAs). Acting as the first point of contact for non-clinical queries, the Helpdesk Manager will provide accurate advice, manage escalations ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace, up-skill … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ...

leader responsible for delivering a secure, scalable, and cloud-first technology environment that enables exceptional colleague and client experiences. This role oversees IT infrastructure, service delivery, and cybersecurity, and plays an active role in operational resilience. The successful candidate will bring energetic leadership, a passion for continuous improvement … commitment to best practice — fostering a culture of innovation, collaboration, and user-centricity across a nationally distributed organisation. Key Responsibilities Lead the delivery of IT services across Ascot Lloyd, ensuring a modern, cloud-first infrastructure that supports business agility and resilience. Champion a user-focused approach to technology, ensuring ...

enabling a new support team to operate effectively from day one 🚀 What will you be doing? You will operate at the intersection of IT Service Delivery, Business Analysis, and Knowledge Management , working within a complex international retail environment. Your main responsibilities will include: Knowledge Discovery & Assessment Conduct structured … weeks, expenses covered) What are we looking for in you? We are looking for a professional with strong experience in IT environments, documentation, and service operations , capable of working autonomously in complex and ambiguous contexts. Core requirements Experience in Business Analysis (discovery, requirements gathering, documentation) Solid background ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team on a full-time, permanent … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major ...

sponsorship and mandate to deliver change An organisation that is investing seriously in AI, technology and innovation The opportunity to shape the future of service delivery, not just support it A competitive executive salary reflecting the seniority and impact of the role How to Apply This … rare opportunity for an established innovation leader to shape the future of legal service delivery at scale. Confidential conversations are welcomed for candidates who have already operated at senior level and are ready to make a lasting impact. Please apply directly online, and if your application is successful ...

consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Customer Success Architects, support teams, and clients, you’ll lead service performance reporting, manage escalations, and drive continuous improvement across the support experience. This role acts as the operational owner of the client support journey. … Ensuring clarity, consistency, and excellence in service delivery. What you will deliver In your first 6 to 12 months, you will: Own the operational support experience for assigned customers, acting as their single point of contact and ensuring continuity from onboarding onwards Build trusted relationships, lead service reviews ...

prioritisation, and long-term platform direction. The challenge (and opportunity): A complex estate across three core platforms Significant technical debt built up over time Service delivery that still relies heavily on manual, offshore processes A clear mandate to modernise core services and rethink how the platform operates … deep understanding of the current product, platform, and services landscape Own and drive a complex, long-term modernisation roadmap Work closely with engineering, service delivery, R&D, and professional services Advise the MD on what to prioritise, what to modernise, and what to retire Look externally at competitors ...

organisation’s operational and financial objectives. Sitting within the Chief of Staff function, the role focuses on vendor governance, relationship management, financial oversight, and service performance monitoring. The Vendor Manager acts as the central point of coordination between business stakeholders, vendors, and internal functions such as procurement, finance, risk … works closely with the procurement team during vendor selection, contract negotiation, and renewals. The primary focus is on ensuring vendors deliver value, meet service expectations, and operate in alignment with the organisation’s operational, regulatory, and financial requirements. Why You Will Love It Here!: Flexibility: Hybrid Work Model Your ...

recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This … excellent opportunity for someone with 1–3 years’ experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. As Service Desk Engineer, you will act as a primary point of contact for IT incidents ...

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If youve also worked … following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent ...

Senior Software Developer Location: Derby – Remote first Contract Inside IR35 A Senior Software Developer is required to join a delivery-focused Service Team working for a global name, maintaining and evolving live software systems that support client solutions. This is a hands-on, client-facing role, ideal … Flask or FastAPI), JavaScript/TypeScript (React) , and cloud platforms (AWS, Azure, or GCP) Develop new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements Troubleshoot, debug, and resolve live system issues, ensuring minimal disruption to clients Participate in agile delivery, including sprint planning ...

Position: IT Service Manager Location: Central London (2 days per week) Day Rate: £600 to £700 per day inside IR35 DV Clearance Required We are seeking an experienced IT Service Manager to support a long term critical public sector programme within a secure environment. The successful candidate will … hold active UKSV DV clearance and bring strong experience delivering and managing IT services across complex stakeholder landscapes. Key Responsibilities Lead and manage IT service delivery in line with agreed SLAs and KPIs Own and continuously improve ITSM processes, aligned to ITIL best practice Act as the primary ...