Remote Service Design Jobs

101 to 125 of 403 Remote Service Design Jobs

IT Manager (Bristol)

Bristol, England, United Kingdom
Hybrid / WFH Options
K3
all IT infrastructure. The role will be strategic and practical, assisted by a part-time IT Support Technician who will report to the IT Manager. Management of our IT Service Provider, and additional hardware and software suppliers will play a key part in delivering a seamless, responsive, available, and efficient IT service, measurable by key SLA metrics aligned … Ensure critical systems are highly available, and own the business continuity plan Oversee the pro-active monitoring and maintenance of IT infrastructure services, working directly with our external IT service partner Work with suppliers to provision hardware and software in a timely manner Ensure all IT assets are protected and accounted for Manage and evolve IT infrastructure for our … corporate offices Promote IT security focus Document and refine global IT processes, and ensure they are followed to deliver a consistent and commercially sustainable service Monitor and manage subscription and licence costs to ensure value for money and eliminate wastage Manage major incidents including internal and supplier communications Manage the lifecycle of hardware, software, and network assets such as More ❯
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Principal Business Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
Made Tech Limited
sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Business Analysts to bring all of this and to enthuse our strategy, analysis and design teams, and clients with the same passion. The successful candidate will lead the Business Analysis aspects of one or more of our client engagements while overseeing the wider delivery … goals and constraints into business outcomes, to define required capabilities that will enable our clients to expedite organisational change. Working in an Agile delivery setting alongside consultants, product managers, service designers, user researchers and transformation leads, the Business Analysis Principal will oversee and be responsible for the hands-on delivery of business agility improvements. They will be comfortable blending … deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Business Analysts are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account More ❯
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Head of Digital and Data PMO

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Page Executive
largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to … of improving delivery assurance and outcomes across large-scale or complex portfolios. Experience in government, public sector, or regulated environments, with an understanding of the strategic context of public service delivery. Desirable criteria: Professional qualifications such as MSP, MoP, PRINCE2, AgilePM, SAFe, or equivalent. Experience working in or alongside property, infrastructure, or estates functions. Familiarity with Cabinet Office and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Business Analyst

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Business Analysts to bring all of this and to enthuse our strategy, analysis and design teams, and clients with the same passion. The successful candidate will lead the Business Analysis aspects of one or more of our client engagements while overseeing the wider delivery … goals and constraints into business outcomes, to define required capabilities that will enable our clients to expedite organisational change. Working in an Agile delivery setting alongside consultants, product managers, service designers, user researchers and transformation leads, the Business Analysis Principal will oversee and be responsible for the hands-on delivery of business agility improvements. They will be comfortable blending … deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Business Analysts are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account More ❯
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Technical Lead - Development

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
McGregor Boyall Associates Limited
line with architectural roadmaps. Key responsibilities include: Leading the Development Team : Oversee both tactical and strategic tasks, ensuring solutions align with engineering principles. Collaboration : Work closely with Product Management, Service Design, and Agile Delivery teams to prioritize backlogs, improve services, and maintain a continuous delivery culture. Technical Leadership : Champion architectural best practices, define and assess technical options, and More ❯
Employment Type: Contract, Work From Home
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Frontend Developer

England, UK
Hybrid / WFH Options
ASA RECRUITMENT
/CD pipelines, testing frameworks, and tooling Support knowledge transfer and mentor colleagues Collaborate across technical and non-technical teams to deliver scalable digital solutions Work with UX/service designers to ensure accessible, user-friendly interfaces Essential Skills & Experience: Strong experience with React, TypeScript, Redux, NodeJS, HTML5, CSS3, Webpack Solid understanding of RESTful APIs, unit/integration testing … and CI/CD tools (e.g., Jenkins) Familiar with best practices such as SOLID principles, clean code, and microservice design patterns Confident communicating complex technical concepts to non-technical stakeholders Experience mentoring or supporting knowledge sharing within a team Desirable Skills: Experience building accessible web apps (WCAG compliance) Exposure to other JavaScript frameworks (e.g., Angular, Vue) Java 8+ experience More ❯
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Frontend Developer

Scotland, United Kingdom
Hybrid / WFH Options
ASA RECRUITMENT
/CD pipelines, testing frameworks, and tooling Support knowledge transfer and mentor colleagues Collaborate across technical and non-technical teams to deliver scalable digital solutions Work with UX/service designers to ensure accessible, user-friendly interfaces ✅ Essential Skills & Experience: Strong experience with React, TypeScript, Redux, NodeJS, HTML5, CSS3, Webpack Solid understanding of RESTful APIs, unit/integration testing … and CI/CD tools (e.g., Jenkins) Familiar with best practices such as SOLID principles, clean code, and microservice design patterns Confident communicating complex technical concepts to non-technical stakeholders Experience mentoring or supporting knowledge sharing within a team 🌟 Desirable Skills: Experience building accessible web apps (WCAG compliance) Exposure to other JavaScript frameworks (e.g., Angular, Vue) Java 8+ experience More ❯
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Principal, Agile Delivery Manager

London, United Kingdom
Hybrid / WFH Options
European Bank for Reconstruction and Development
set by the AD, Agile Delivery Manager. Accountabilities & Responsibilities • Align to all aspects of delivery governance, including but not limited to stage gates, budgets, financial controls, steering group presentation, service design and service transition. • Work closely with the Scrum team Product Owner(s) to build a clear roadmap for delivery, aligned to value. • Day to day delivery More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal, Agile Delivery Manager

London, England, United Kingdom
Hybrid / WFH Options
cinfo
Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: Responsibilities • Align to all aspects of delivery governance, including but not limited to stage gates, budgets, financial controls, steering group presentation, service design and service transition. • Work closely with the Scrum team Product Owner(s) to build a clear roadmap for delivery, aligned to value. • Day to day delivery management More ❯
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Developer

Leek Wootton, England, United Kingdom
Hybrid / WFH Options
Warwickshire Police
a specialism in one of the required areas. Demonstrate significant experience developing solutions in a similar large complex multi-faceted organisation. Demonstrate experience of translating user requirements into ICT service designs, being the subject matter expert from inception, through to delivery to the end customer. Relevant experience demonstrating an aptitude for analysing systems, processes and operational procedures for continual More ❯
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6 x Service Strategy & Design Lead

London, England, United Kingdom
Hybrid / WFH Options
Transport For London
Social network you want to login/join with: 6 x Service Strategy & Design Lead, London Client: Transport For London Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: c7ff20ea68d9 Job Views: 61 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: Organisation Customers, Communication and Technology Job Technology Service Operations Position Type: Full … Time Band 3 Location: Hybrid/North Greenwich/Southwark Job Purpose: Technology Service Operations (TSO) Transport Services manage over a hundred services, applications, and systems supporting TFL’s transport system. The Service Design Lead will oversee new or changed services, ensuring they meet requirements and are smoothly transitioned into BAU. The role involves collaboration with various … technical and project teams to shape service design with a focus on operation, compliance, and assurance. Key Accountabilities: Define and document non-functional service requirements for new or changed services. Establish service acceptance criteria for project approval. Manage changes according to contracts and security standards. Ensure proper documentation and data management. Update business and service More ❯
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Lead Service Designer

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
Job Opportunity: Lead Service Designer Location:Birmingham (Hybrid Work Pattern) Rate:£31.00-£38.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you ready to lead service design at scale? We … re looking for a visionary Lead Service Designer to shape the future of digital transformation across our clients' most complex services.What You'll Do: Set the strategic direction for service design across multiple programmes. Lead and grow a high-performing service design team and community. Champion service design at the leadership level and … across the organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic thinker with a relentless focus on user needs and business outcomes. More ❯
Employment Type: Temporary
Salary: £30.00 - £40.00 per hour
Posted:

Service Transition Analyst

Raunds, England, United Kingdom
Hybrid / WFH Options
Howden Joinery Group plc
Join to apply for the Service Transition Analyst role at Howdens 6 days ago Be among the first 25 applicants Join to apply for the Service Transition Analyst role at Howdens Get AI-powered advice on this job and more exclusive features. Howdens Joinery are looking for a Service Transition Analyst to join our Service Design & Transition team The Service Design and Transition Analyst ensures the seamless integration and transition of new or modified services into our operational environment, thereby maintaining service quality and continuity. This is a permanent, part time opportunity based from our office on Brackmills in Northampton or Raunds, Northamptonshire working onsite 2 days per week with 1 day … working from home What will I be doing as a Service Transition Analyst? Supporting the Service Design & Transition Manager to ensure that projects, new services, releases, and changes move smoothly from development into production. Responsible for identifying, co-ordinating and managing service acceptance/service readiness activities you will ensure that new & changed services are More ❯
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Service Designer

London, England, United Kingdom
Hybrid / WFH Options
NHS Scotland
Service Designer Fixed Term or Secondment Opportunity with the potential to last for up to 18 months Are you an experienced Service designer looking for a new opportunity? Do you have experience of leading influential design work, within a digital context? Are you passionate about Designing and delivering a wide range of service design activities … Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of … to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The Service Designer is responsible for the design of the end-to-end journey of a service. The successful candidate will have a key responsibility in shaping the service More ❯
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Business Analyst/PM Service Transition

London, England, United Kingdom
Hybrid / WFH Options
Cornwallis Elt
Join to apply for the Business Analyst/PM Service Transition role at Cornwallis Elt Join to apply for the Business Analyst/PM Service Transition role at Cornwallis Elt Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Cornwallis Elt Project Manager/Business Analyst - Service Transition …/day | Inside IR35 | Remote | 6-Month Contract A leading Publishing and Information Analytics company is seeking a highly skilled Project Manager/Business Analyst to lead a Service Transition initiative on an initial 6-month engagement. This critical project involves transitioning services from one third-party provider to another , requiring strong leadership, analytical thinking, strong dependency tracking experience … and structured delivery planning to ensure minimal disruption to the businesses service operations and strong coordination with teams in Legal and Procurement. They are also seeking someone with process-orientated BA skillset to support on a customer journey mapping project which will play a key part in their Customer Success part of the business. Key Responsibilities Manage end-to More ❯
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Service Transition Lead

Bradford, England, United Kingdom
Hybrid / WFH Options
Yorkshire Building Society Group
YBS has an exciting new opportunity for a Service Transition Lead to join our Technology Services function. The successful candidate will act as a point of contact for projects within the division, supporting from design through to delivery and ensuring excellent leadership throughout the engagement with the business and wider technology teams, engaging with key stakeholders and leading … improvements to change our organisation. This role will be based in our Bradford based Head Office, with flexible working from home capability. About the role As a Service Transition Lead, you will- Support the delivery of changes into the live environment, engaging with the business and project teams to support the delivery of their strategies through ensuring the safe … and controlled transition of changes into live. Work closely with Architecture and provide service design consultancy to IT and the rest of the group, ensuring resource and cost estimates are included within relevant business cases for both implementation and on-going support. Adhere to the control framework, standards, rules and guardrails around the Change Lifecycle and IT Change More ❯
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Service Transition Lead | Bradford, UK

Bradford, England, United Kingdom
Hybrid / WFH Options
Yorkshire Building Society
Service Transition Lead Yorkshire Building Society Bradford, United Kingdom YBS has an exciting new opportunity for a Service Transition Lead to join our Technology Services function. The successful candidate will act as a point of contact for projects within the division, supporting from design through to delivery and ensuring excellent leadership throughout the engagement with the business … and leading improvements to change our organisation. This role will be based in our Bradford based Head Office, with flexible working from home capability. About the role As a Service Transition Lead, you will- Support the delivery of changes into the live environment, engaging with the business and project teams to support the delivery of their strategies through ensuring … the safe and controlled transition of changes into live. Work closely with Architecture and provide service design consultancy to IT and the rest of the group, ensuring resource and cost estimates are included within relevant business cases for both implementation and on-going support. Adhere to the control framework, standards, rules and guardrails around the Change Lifecycle and More ❯
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ICT Service Desk Manager

England, UK
Hybrid / WFH Options
ASA RECRUITMENT
ICT Service Desk Manager – Contract Opportunity Location: Hybrid – Scotland-based (regional site flexibility) Day Rate: £180 day (Inside IR35)via Umbrella Start Date: ASAP Duration: 3 months initially, with a potential 4-week extension Hours: 37 hours/week | Mon–Fri | Flexibility for 24/7 cover as required Travel: Occasional travel between regional sites About the Role Are … you an experienced ICT Service Desk Manager with a deep understanding of IT service delivery and operational excellence? We're looking for an interim professional to lead a review and improvement programme for a critical IT service desk operation. In this role, you'll provide hands-on leadership, perform a gap analysis, and offer actionable recommendations to … enhance the service desk's KPIs, SLAs, reporting structures, staffing model, and ITSM tooling. This is a hybrid role, based from any of several regional offices across Scotland, offering a rare opportunity to make a measurable impact within a nationally recognised organisation. What You’ll Be Doing Review and enhance the effectiveness of the 24/7 ICT Service More ❯
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ICT Service Desk Manager

Scotland, United Kingdom
Hybrid / WFH Options
ASA RECRUITMENT
ICT Service Desk Manager – Contract Opportunity 📍 Location: Hybrid – Scotland-based (regional site flexibility) 💷 Day Rate: £180 day (Inside IR35)via Umbrella 📅 Start Date: ASAP ⏳ Duration: 3 months initially, with a potential 4-week extension 🕒 Hours: 37 hours/week | Mon–Fri | Flexibility for 24/7 cover as required 🚗 Travel: Occasional travel between regional sites About the Role Are … you an experienced ICT Service Desk Manager with a deep understanding of IT service delivery and operational excellence? We're looking for an interim professional to lead a review and improvement programme for a critical IT service desk operation. In this role, you'll provide hands-on leadership, perform a gap analysis, and offer actionable recommendations to … enhance the service desk's KPIs, SLAs, reporting structures, staffing model, and ITSM tooling. This is a hybrid role, based from any of several regional offices across Scotland, offering a rare opportunity to make a measurable impact within a nationally recognised organisation. What You’ll Be Doing Review and enhance the effectiveness of the 24/7 ICT Service More ❯
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Service Delivery Manager

London, England, United Kingdom
Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service Delivery Manager to join us. Our Service Delivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters a partnering approach … to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the service management toolset, but also More ❯
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Service Delivery Manager

Reading, England, United Kingdom
Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service Delivery Manager to join us. Our Service Delivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters a partnering approach … to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the service management toolset, but also More ❯
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Assistant Vice President, Infrastructure Service Manager

City of London, London, United Kingdom
Hybrid / WFH Options
CLS Group
do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight … and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of … the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible More ❯
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Assistant Vice President, Infrastructure Service Manager

London Area, United Kingdom
Hybrid / WFH Options
CLS Group
do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight … and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of … the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible More ❯
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Assistant Vice President, Infrastructure Service Manager

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Assistant Vice President, Infrastructure Service Manager, slough col-narrow-left Client: CLS Group Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: About CLS: CLS is the trusted party at the centre … do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Report to – Vice President, Infrastructure Service Management Job purpose: Provide oversight and control of IT Change Management activities as part of the Service … for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of the services provided to the business. Provide Service Management oversight for new business services supporting More ❯
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Senior User Researcher

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
programme within the local council's Customer Services team. As part of this exciting project, we are seeking a Senior User Researcher to help shape the next phase of service delivery across Birmingham. This is a fantastic opportunity to play a key role in designing inclusive, user-centred public services that truly meet the needs of the city's … diverse communities. About the Role:As a Senior User Researcher, you will: Plan, design, and conduct user research activities for complex services and products. Lead research across multiple product teams, ensuring user needs are central to all design and policy decisions. Engage with Birmingham's diverse communities to understand their experiences and translate insights into actionable service … Lead user research for complex, high-risk, and interdependent services. Build and execute research and analysis plans using both qualitative and quantitative methods. Create evidence bases to support inclusive service design, particularly for assisted digital delivery. Work across multidisciplinary teams to ensure services are accessible, intuitive, and effective. Support the user research community of practice by setting standards More ❯
Employment Type: Temporary
Salary: £25.00 - £30.00 per hour
Posted:
Service Design
Work from Home
10th Percentile
£47,500
25th Percentile
£52,000
Median
£60,000
75th Percentile
£73,886
90th Percentile
£110,000