126 to 150 of 153 Remote/Hybrid Service Management Jobs

integrations and optimise platform performance Required skillset: Strong hands-on ServiceNow development experience (3+ years) Proven track record delivering across the ServiceNow platform Solid Service Portal development experience Strong technical background across: JavaScript, AngularJS, HTML, CSS, Bootstrap REST/SOAP APIs, JSON, HTTP Experience integrating ServiceNow with other systems … Comfortable working in Agile environments Strong troubleshooting and problem-solving skills Nice to Have: Experience with Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) Experience working in SAFe/Scrum frameworks Familiarity with Jira and Confluence Understanding of SaaS/Cloud technologies Why This Role? Work ...

teams, business stakeholders, and third-party vendors to deliver robust integration solutions. Experience with enterprise system integrations and familiarity with Tesseract (or similar field service management platforms) and Sage 200 is highly desirable. Key Responsibilities Lead the planning, design, delivery and governance of the IT system integration project … Ensure appropriate testing, validation, and documentation of integrations and system changes. Facilitate project reporting and updates to senior stakeholders and leadership teams. Support change management and user adoption for newly integrated systems. Skills & Experience Essential Proven experience delivering IT systems integration projects in complex organisational environments. Strong understanding ...

using Jira/Agile processes Implement CI/CD pipelines and automation Manage AWS services, networking, and security controls Support deployments, releases, and change management Monitor systems using Datadog/CloudWatch/PagerDuty Work with third-party vendors and internal teams Manage risks, incidents, and operational issues Required Skills … Jenkins/CI-CD/Puppet/Packer Monitoring tools (Datadog, CloudWatch, SIEM, PagerDuty) Windows Server or RedHat Linux administration Release/change/service management Enterprise cloud environment experience Details Location: Norwich (Hybrid – 3 days onsite) Contract: 6 months Immediate starters preferred ...

network design artefacts across various stages of the project lifecycle. Support system testing activities, troubleshooting, and resolving network issues promptly. Collaborate with system and service management teams to maintain system integrity and security. Ensure configurations align with security standards, with experience in routing protocols such as OSPF ...

socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … organisational skills and attention to detail Motivation to work towards targets and personal goals Nice to Have (Not Essential) Some experience in sales, customer service, retail, hospitality, or business development Familiarity with CRM tools such as HubSpot Interest in technology, SaaS, or the field service industry ...

Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear … Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong ...

stakeholders. Excellent attention to detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you'll get Salary: £55,000 - £65,000 for experienced … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

exciting opportunity for a passionate Linux enthusiast to join a unique, multi-national Information Management function. Ideal candidates should be committed to the future of software defined data centres and open source technologies and have the dedication in supporting our engineering community in a dynamic, fast paced development environment. … Strong knowledge of data security practices within HPC environments. Strong communication skills to provide efficient user support and liaising with vendors. Knowledge of IT service management and governance frameworks such as ITIL to follow incident, change and request processes. Our company: Peace is not a given, Freedom ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What We’re Looking ...

client base. To be successful in this role you should have: Enterprise software experience ideally ERP. Proven experience leading Customer Success, Support, or lifecycle management within ERP or complex enterprise software environments Strong knowledge of service management discipline, governance, and structured support operations Experience owning customer retention … feature adoption, health monitoring, renewals, and expansion opportunities. You will oversee the Support function through the Support Manager, lead the Customer Success and Account Management teams, and collaborate closely with Product and Delivery to identify systemic issues and improve the customer experience. You will also drive the migration ...

line support and ensure systems are secure, monitored and resilient. Implement Intune (alongside a third-party partner). Lead the rollout of an internal service desk tool. Work closely with internal teams and external suppliers to deliver high-quality services. Maintain legacy systems while supporting the move away from … hybrid/on-premise environments. What you will bring Strong Active Directory and Exchange expertise. Background in service management and supporting secure infrastructure. Experience in 3rd line support within on-prem environments. Familiarity with Azure, cloud migration, Intune and modern workplace tools. Understanding of MS Dynamics, Defender, Sophos ...

including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Lead SOC engineering initiatives including SOC automation, SIEM-IT Service Management (ITSM) integration, and threat framework mapping and adoption (e.g., MITRE ATT&CK). Own data ingestion workflows for the Security Information … Event Management (SIEM) system and ensure high-quality, reliable telemetry. Support and integrate deceptive security technologies and participate in purple team exercises to enhance visibility and detection coverage. Collaborate with detection engineering, incident response, cloud teams, and security leadership to improve platform reliability and SOC effectiveness. What You Need ...

including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Lead SOC engineering initiatives including SOC automation, SIEM-IT Service Management (ITSM) integration, and threat framework mapping and adoption (e.g., MITRE ATT&CK). Own data ingestion workflows for the Security Information … Event Management (SIEM) system and ensure high-quality, reliable telemetry. Support and integrate deceptive security technologies and participate in purple team exercises to enhance visibility and detection coverage. Collaborate with detection engineering, incident response, cloud teams, and security leadership to improve platform reliability and SOC effectiveness. What You Need ...

Location: Hybrid with London or Norwich base location London: £36,468 to £45,586 per annum National: £33,592 to £41,990 per annum (in exceptional circumstances we would consider a salary of up to ...

Business Rules, Script Includes, Client Scripts, UI Policies/Actions, Flow Designer, Workflows. Technical Skills: designing CMDB data models, ITOM/TSOM implementation, Telecom Service Management (TSM), integrating OSS/BSS systems, Glide/REST/SOAP APIs, JavaScript, Mid Server, Integration Hub, Agile/Scrum. Driving ServiceNow … platform development, CMDB maturity, IT Operations automation + telecom service operations transformation. Telecoms industry experience strongly preferred. Benefits: to £90k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More. ...

Defence Sector Excellent commercial knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical ...

Public Sector Excellent commercial knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This xkybehq is a true hunter role, focused on driving new b If you want to know about the requirements ...

capabilities, they are strengthening the leadership of their technology division. As the Head of Platform & Technology Delivery you will lead the engineering and technology service teams responsible for building, operating and evolving their platforms. The role ensures that the technology estate remains reliable, secure and capable of supporting both … Platform and Technology role: Lead the delivery and operation of technology platforms, data systems and infrastructure, ensuring services operate reliably and to agreed service levels. Strengthen delivery discipline across engineering and technology teams, improving planning, prioritisation and execution of development and infrastructure initiatives. Oversee major technology initiatives from business ...

environment readiness. Document processes and contribute to continuous improvement. Required Skills Strong experience with Siemens Opcenter and Teamcenter. MES deployment lifecycle and configuration management expertise. Proven MES/PLM/ERP integration experience. Azure cloud deployment knowledge. Confident with Windows command prompt & service management. Skilled in remote debugging ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As a Commercial Analyst, you will help translate strategy into actionable insights that support pricing decisions and business growth. Working closely with ...

PAYE THROUGH UMBRELLA Role Description: A Power BI and CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create insights and ensure data accuracy, compliance, and effective IT service management. … combined Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As a Commercial Analyst, you will help translate strategy into actionable insights that support pricing decisions and business growth. Working closely with ...

inside IR35 One of our Blue Chip Clients is urgently looking for a PowerBI CNI CMDB Engineer ( Critical National Infrastructure, Configuration Management Database). Candidates must have SC Clearance. Please find some details below: Location: Wokingham/Hybrid - 50/50 MUST BE PAYE THROUGH UMBRELLA A Power … CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create insights and ensure data accuracy, compliance, and effective IT service management. Key Responsibilities The responsibilities for a combined Power ...

delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures … account. Within your area of responsibility, you will contribute to an effective governance model to matrix manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance ...