151 to 175 of 286 Remote Service Management Jobs

3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts such as IP Addressing, Firewalls … databases (MySQL, MSSQL, Oracle) Experience in multiple application architectures and supporting technologies Experience with scripting languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working … knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements Professional Development through training and advancement opportunities Work from home Annual GlideFest More ❯

more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that is flexible, adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the … operations. Collaborate with third parties and subject matter experts for 3rd line support. Coordinate with Application Delivery and key application owners for product updates and changes. Maintain exceptional customer service skills, ensuring positive user experiences. Identify and support process optimization opportunities, contributing to the implementation of proposed solutions. Contribute to service management process improvement and product enhancement … attitude with a desire to understand, support and resolve customer issues. Ability to take ownership of tasks independently and collaboratively. Ability to multitask and prioritise effectively. Experience with IT Service Management Tools. What we offer you: We are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits: A More ❯

SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software. … methods. Each listing including the job title, location, brief description, and a link to a page with more details. Assistant administratif protection incendie Head of Business Continuity & Operational Risk Management More ❯

Job title: Services Analyst Location: Nottingham Offices (3 days in the office, 2 days WFH) Department: Service Management Office Salary: £34,000 - £36,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many … actionable insights? Do you thrive on improving processes and driving efficiency? XMA is looking for a Services Analyst to join our dynamic team and help shape the future of service excellence. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK … that positive impact home. Key responsibilities: As a Services Analyst, you’ll play a key role in transforming data into business value. You’ll: Analyse customer contract usage and service performance data. Create dashboards, reports, and visualisations using Power BI and Excel. Identify trends, bottlenecks, and opportunities for service improvement. Collaborate with stakeholders to understand analytical needs. Support More ❯

Job title: Business Services Analyst Location: Nottingham Offices (3 days in the office, 2 days WFH) Department: Service Management Office Salary: £34,000 - £36,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and … actionable insights? Do you thrive on improving processes and driving efficiency? XMA is looking for a Services Analyst to join our dynamic team and help shape the future of service excellence. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK … that positive impact home. Key Responsibilities: As a Services Analyst, you'll play a key role in transforming data into business value. You'll: Analyse customer contract usage and service performance data. Create dashboards, reports, and visualisations using Power BI and Excel. Identify trends, bottlenecks, and opportunities for service improvement. Collaborate with stakeholders to understand analytical needs. Support More ❯

the Engineering, Testing and technical team in the Implementation of engineering governance for all execution activities, in line with Leidos' Engineering Edge Next Generation (EENG) process library. Identification and management engineering risks and issues and highlighting potential business impacts Supporting the creation of the programme's Transition Documentation Leading the creation of transition run books and work instructions required … unrecoverable failure/incident during the transition events and early life support. Oversight of all transition-related testing activities and leading on the Leidos transition testing activities. Supporting the management of requirements compliance (production of Verification Cross Reference Matrix) against all transition-related requirements Working with the wider Leidos Company, programme transition, engineering, design, Testing and customer teams, Prepare … transitional mode of operation, workaround, methodologies and processes to support the business during the transition period Engage closely with the customer to deliver an intelligent client function including: Requirements Service catalogue Service management End user experience Become a product expert, seamlessly translating between the customer and the teams the needs and capabilities of the product. Skills Required More ❯

Finance and IT leadership to align systems with wider business goals Ensure stability, scalability, and compliance of all finance applications Inspire and guide cross-functional teams (engineering, DevOps, data, service management) Manage change across a multi-vendor, multi-system environment Deliver value-driven technology outcomes that simplify, protect, and enable the business What You’ll Bring Experience with … Oracle ERP or EPM in a product owner, delivery, or change role A background in insurance or financial services (esp. reserving, capital modelling, planning) Exceptional communication, stakeholder, and programme management skills A value-focused mindset – balancing commercial outcomes and technical delivery Strong strategic thinking and problem-solving skills Familiarity with Agile principles and product development in complex environments 📍 Location More ❯

Finance and IT leadership to align systems with wider business goals Ensure stability, scalability, and compliance of all finance applications Inspire and guide cross-functional teams (engineering, DevOps, data, service management) Manage change across a multi-vendor, multi-system environment Deliver value-driven technology outcomes that simplify, protect, and enable the business What You’ll Bring Experience with … Oracle ERP or EPM in a product owner, delivery, or change role A background in insurance or financial services (esp. reserving, capital modelling, planning) Exceptional communication, stakeholder, and programme management skills A value-focused mindset – balancing commercial outcomes and technical delivery Strong strategic thinking and problem-solving skills Familiarity with Agile principles and product development in complex environments 📍 Location More ❯

MPLS, and VPNs. Demonstrated experience with Data Centre Networking and Software-Defined Networking (SDN). Proficiency in scripting and automation tools such as Python and Ansible. Familiarity with ITIL service management practices and tools (e.g., ServiceNow). Exposure to low-latency networks and financial sector technologies. Strong understanding of network security and cloud best practices. Excellent troubleshooting skills … using network packet analysis tools. Effective written and verbal communication skills with client management experience. Proven ability to work collaboratively with cross-functional teams and stakeholders. Certus Recruitment Group is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia. If you More ❯

as we expand our team and scale our technology worldwide. About Selected Interventions We’re a software and services company powering the environmental sector through our class-leading ECHOTM Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO supports field service operations for global, multi-billion turnover companies. What Makes Us Different We More ❯

Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? 🌱🌍 At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout. ♻️ Role purpose The Junior Account Executive will play an integral … of extensive experience, our global community consists of more than 1,500 employees in 30 countries across the globe. Our headquarters are in Weingarten, Germany. We provide efficient technology management for large corporations, small and medium-sized enterprises, hospitals, and the public sector. The online-based TESMA® Technology and Service Management System provides more than More ❯

had been. Fast-forward a few years. Westminster is leading the way for connectivity, as a result of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy. The Role: As a Geographic Information Systems (GIS) Manager, you can make your own powerful contribution to Westminster … across the Digital and Innovation portfolio - including IT and technology, customer and digital services, and Smart City initiatives - you will play a key role in enabling impactful, user-centred service delivery. You will lead the council's GIS function, ensuring the effective and timely delivery of services and outputs. This includes creating, maintaining, and updating a wide range of … GIS artefacts such as datasets, interactive maps, geospatial analyses, reports, and system integrations that directly support council operations and decision-making. You will be responsible for managing GIS service requests and incidents, meeting key performance indicators, and ensuring user satisfaction through responsive and proactive service management. As a technical expert, you'll advise on GIS tool selection, manage More ❯

project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting and exceeding the customer objectives. Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from the field back to the product. Engage with the Elastic Sales team to scope opportunities … and indexing throughput, benchmarking clusters to achieve optimal performance. Experience leading Enterprise Search projects at both the architectural and program level. Experience working with monitoring tools that integrate into service management. Bachelor's, Master's or PhD in Computer Science or related engineering field preferred, or equivalent combination of education, training, and experience. Experience working to deliver and complete … of information retrieval and/or analytics domain. Understanding and/or certification in one or more of the following technology Kubernetes, Linux, Java and databases, Docker, Amazon Web Service (AWS), Azure, Google Cloud (GCP), Kafka, Redis, VM's, Lucene. Occasional travel may be required. Bonus Points: Certifications and specialization in Data Science, Data Analytics, Data Engineering, Machine Learning More ❯

teams to ensure platform enhancements equate to developer experience enhancements Your Story You are one of a rare breed who combine agile product development skills with cloud engineering and service management experience, enabling you to build strong partnerships with the developers your platform empowers. Seasoned professional with extensive experience building platforms to support a world-class developer experience. More ❯

redefining what a bank should be, making things easier, transparent, and better value in the world of finance. The Technology team is made up of Testing, Engineering, DevOps, Change, Service Management, and Architecture. They design, develop, and deliver a customer journey that is user-friendly and efficient, ensuring we remain a leader in the fintech space. Technology is More ❯

with organisational standards. Develop and maintain automation scripts and compliance tools to streamline access provisioning and monitoring. Provide support for incident response and change control processes to ensure flawless service management. Identify and implement opportunities for continuous improvement to improve the resilience, security, and efficiency of third-party network services. What you'll need: A proven background in large … components such as Load Balancers and firewalls. Experience with cloud infrastructure in Azure, GCP, or other public cloud platforms. Familiarity with JIRA, Confluence, and ServiceNow (Incident, Change, and Problem Management modules). A great understanding of automation and Infrastructure as Code (IaC)-experience with tools like Ansible, Terraform, or Python is a plus. About working for us Our focus More ❯

mobile devices as well as end-user software). You will: Be flexible to work alternative weekends with occasional travel to regional stores and sites. Work collaboratively with other Service Delivery teams to ensure that incidents and problems are efficiently and effectively dealt with. Provide 1st & 2nd line support for PC, Mac, and store hardware issues and provide 2nd … diagnostics and fault finding. Basic Printer knowledge, Ricoh, HP, Zebra, scanning with troubleshooting skills. Basic knowledge of networking. Experience working with call logging applications such as ServiceNow or Jira Service Management. Experience working with remote control and remote access products. Experience with mobile technology (iPhone, iPad), Video Conferencing, Audio Systems. About the Company Rewards and benefits Flexible working options More ❯

a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 ! Do you have experience in IT service administration, including incident management and request fulfilment? If you have a proven ability to provide high-quality customer support then this could be the opportunity you've been … waiting for! Supporting our IT service delivery by managing purchasing, license administration, user lifecycle processes, and compliance activities, you'll ensure accurate tracking of IT assets, software licenses, and user access, maintaining alignment with business and security requirements. Using your excellent communication skills you'll liaise with vendors, stakeholders, and internal teams, working closely to facilitate smooth IT operations … ensuring timely renewals, updates, and reporting. Familiar with IT service management frameworks such as ITIL, and with an ability to troubleshoot technical issues and liaise effectively with technical support teams, you'll conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility, supporting others by carrying out basic IT data management More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support the operation … of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the operational More ❯

countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide. Join our team and help to shape our future with lasting effect. Field Service Specialist Job ID: 4233 Location: Camberley, ENG, GB Qualifications, skills and abilities Role Description: Location: Home Based The Field Engineer will work within the Operations department, reporting to a … excellent communication skills; capable of clearly communicating technical matters to stakeholders, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. Quality customer Service is our top priority, as such we rely on dedicated team members to continuously help improve the way we work, in serving our clients' needs. Candidates and will be … meetings, job costing, and negotiations with third parties. Completing installation of equipment on site, or where applicable supervising the sub-contractors while they undertake those installation tasks. Undertake field service tasks and maintenance activities i.e., calibrations, annual maintenance, and service. Ensure that faults are resolved within the agreed Service Level Agreement (SLA) and that the customer is regularly More ❯

Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within theassessment marketwe are experts inproviding solutions foronline exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels,and professional qualifications. Each year … a decadewe havebeen partnering with the world's leading awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more : Responsibilities Assessment Service Consultant is responsible for the organisation and delivery of the operational services for one or more customers, as a member of the Assessment Service Management Team. It … is a customer facing role and will require liaising with both operational counterparts within customer and supplier organisations, and when appropriate senior customer and supplier stakeholders. Assessment Service Consultant is focused on successfully owning and managing the delivery of the operational services for live examinations. They are also responsible for the delivery of an examination session, service from More ❯

of cyber security threats, supporting our members and customers in improving their digital resilience. Our products and services are currently organised into five principal groups: Protective services, Professional services, Service Team, Product Team, and Architecture and engineering team. We have just launched our Security centre (SOC) service, which includes endpoint detection and response (EDR), Security Information and Event … Management (SIEM) capability and 24x7 security event monitoring. The Security Services Team includes network, SIEM and SOC focused services, service development, transition and delivery. This is where this role sits. About the role: As Jisc's Cyber security service manager, you will be responsible for service management activities in the delivery of the security operations … guiding customers through the complex on-boarding journey in an effective and timely manner, whilst meeting or exceeding customer expectations. You will work collaboratively with the senior and lead service managers to always ensure successful and fully resilient delivery of service. You will also work closely with other technical teams across cyber and cloud who are intrinsically involved in More ❯

stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. In a nutshell Join our Technology and Transformation team as a Service and Operation Analyst and help keep our tech services running like clockwork. You'll dive into data and analytics to uncover insights, communicate tech changes clearly, and support the … rollout of new technologies-all while championing continual service improvement. You'll take ownership of our service management reporting tools, ensuring performance is visible and actionable. Working closely with the Service & Operation Manager, you'll also help raise the bar on governance, processes, and frameworks across Technology. Day to day Some of your key responsibilities as … a Service and Operation Analyst will include: Technology Service Reporting of the services delivered by Technology to the business and from our external partners. Development of Technology Service reporting dashboards and tooling to ensure fit for purpose and delivering the required outcomes. Provide insightful analysis and interpretation of technology performance metrics, collaborating with internal teams and external More ❯

My client are looking for an experienced Deputy Team Lead to join their dedicated Microsoft Platform Services team and provide additional team leadership, stakeholder management and service ownership expertise. A solid understanding of Microsoft Platform infrastructure is required, allied with strong team management and service delivery experience. The successful applicant will lead on service design … service delivery and service management for Microsoft Platform Services. This will include contributing to the service continuity plan and continuous service improvements and well as working with senior stakeholders to define and implement a sustainable service delivery model. The role requires very strong stakeholder management skills, including the ability to effectively manage third … party supplier relationships and manage technical resources on a day to day basis. Demonstrable technical team management experience is essential, ideally with a strong demonstrable background in leading infrastructure teams focussed on Microsoft and related technologies. Strong communication skills are essential, with the ability positively influence a wide range of direct reports and work effectively with senior stakeholders. Experience More ❯

Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The ideal candidate will hold active SC clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable More ❯