201 to 224 of 224 Remote Service Management Jobs

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

skills in English. Must be eligible to work remotely within Europe or the UK . Nice to Have ServiceNow certifications (CSA, CAD, or higher). Experience with FSM (Field Service Management) or other ServiceNow modules. Background in Agile or Scrum environments. If this sounds like something of interest, apply or email Ollie at ollie.miracco@next-ventures.com. More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

Lambda) Comfortable with MQ messaging (RabbitMQ or similar) Bonus points for: Experience with Azure environments Strong coding ability in Python, Java, or Go Knowledge of cross-domain systems or service management frameworks Proven application of observability and uptime metrics to reduce downtime The Offer: Contract position outside IR35 £500–£600 per day (DOE) Hybrid working from Hereford with More ❯

clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability … time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention More ❯

Reliability Engineer to support the growth and reliability of a suite of cross-domain services used in complex, high-demand environments. This is a key role focused on ensuring service availability, performance, and cost-efficiency across both cloud and on-prem infrastructure.You'll work closely with development and support teams to evolve infrastructure, enhance observability, and proactively mitigate reliability … empt issuesSupport development environments to meet delivery goalsEvaluate tools and technologies to guide build vs. buy decisionsDevelop expertise across technical and business domainsRequired Skills & Experience:Strong experience with configuration management tools (e.g., Ansible, Chef)Proficiency with TerraformHands-on experience with containerisation and orchestration (e.g., Kubernetes, OpenShift)CI/CD pipeline experience (e.g., Jenkins)Monitoring tools (e.g., Prometheus, Grafana, InfluxDB … shell scriptingFamiliarity with network security protocolsExperience with cloud platforms, ideally AWS (EC2, RDS, S3, Lambda)Desirable:Coding experience in Java, Go, Python or similarKnowledge of cross-domain technologiesExperience in service management environmentsPractical application of observability patternsExperience with AzureAdditional Information:Due to the nature of the work, successful candidates will be required to undergo security vetting.We welcome applications from More ❯

Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We seek ambitious individuals passionate about Project Management and Cyber Security to join us as Customer Success Managers at Bridewell. Candidates should have proven experience in Customer Success, Relationship Management, Customer Onboarding, Implementations, or Project Management-preferably within Cyber Security. This role is crucial in helping customers realize value from their investments and ensuring high-quality service delivery from internal teams. A Customer Success Manager plays a critical role in the Managed Security Services Team at Bridewell, focusing on helping customers realize value from their investments. You will support onboarding, development, and maintenance of … customer relationships throughout the service lifecycle, promoting growth and retention while advocating for customers within the company. This role also involves driving excellence in service delivery to ensure high customer satisfaction, as well as defining continuous improvement and developing processes for consistent service management. Role Responsibilities Build and maintain trusted and transparent customer relationships, acting as the More ❯

environment. Exposure to API design strategies both for internal and external customer usage Exposure to Cloud technologies. AWS Solution Architect certification - foundation level or higher Experience of working with service management teams or an understanding of ITIL principles. Application/Infrastructure/Enterprise Architect training and certification, e.g. TOGAF. Any experience with data architecture, data migration would be More ❯

Our client is seeking an established Director of IT Operations and Service Delivery to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user … services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion-pound budgets and guide strategic investment. You bring: 10+ years in IT leadership, including … 5+ at Director level. Deep knowledge of infrastructure, Azure, and IT service management. Strong stakeholder management and communication skills. Proven success driving digital transformation at scale. This is an opportunity to lead modernisation, strengthen resilience, and deliver measurable business impact within a respected global brand. The ideal candidate will have come from a background of scale, working across More ❯

Our client is seeking an established Director of IT Operations and Service Delivery to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user … services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion-pound budgets and guide strategic investment. You bring: 10+ years in IT leadership, including … 5+ at Director level. Deep knowledge of infrastructure, Azure, and IT service management. Strong stakeholder management and communication skills. Proven success driving digital transformation at scale. This is an opportunity to lead modernisation, strengthen resilience, and deliver measurable business impact within a respected global brand.The ideal candidate will have come from a background of scale, working across multiple More ❯

Senior Full Stack Developer – SaaS/Field Service Platform Salary: £60,000–£70,000 Location: Ireland or UK (preferably NI or Leeds area) Work pattern: Fully flexible hybrid (remote-friendly) Our client is a homegrown SaaS success story – a multi-award-winning software company developing a powerful field service management platform used by mobile workforces across the … growth and more than 200 customers, the business continues to invest heavily in innovation and new features. Backed by a leading communications group, they provide customers with an integrated service offering — from rugged mobile hardware through to the software itself. It’s a collaborative, family-run environment with a modern culture, strong technical standards, and a fully refurbished HQ More ❯

in Database technologies. This would suit somebody that has a technical hands-on background that has progressed a tech lead role. The successful candidate will be responsible for the management, availability, and resilience of enterprise database platforms, including integration of new systems. You will also lead a team of specialists to ensure data services are reliable, secure, and optimised … to meet business needs. This role requires deep technical expertise in enterprise databases coupled with strong operational leadership and risk management skills. You will also have the technical foresight to design reliable and robust systems ensuring future stability. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead the BAU & operations of the enterprise database … compliance with security and audit requirements. Required Skills & Experience Proven experience in operations leadership Experience on large scale integration projects. Technical knowledge of Databases in an enterprise environment. ITIL service management In-depth understanding of resilience, data protection and business continuity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and More ❯

in Database technologies. This would suit somebody that has a technical hands-on background that has progressed a tech lead role. The successful candidate will be responsible for the management, availability, and resilience of enterprise database platforms, including integration of new systems. You will also lead a team of specialists to ensure data services are reliable, secure, and optimised … to meet business needs. This role requires deep technical expertise in enterprise databases coupled with strong operational leadership and risk management skills. You will also have the technical foresight to design reliable and robust systems ensuring future stability. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead the BAU & operations of the enterprise database … compliance with security and audit requirements. Required Skills & Experience Proven experience in operations leadership Experience on large scale integration projects. Technical knowledge of Databases in an enterprise environment. ITIL service management In-depth understanding of resilience, data protection and business continuity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and More ❯

Senior Full Stack Developer – SaaS/Field Service Platform Salary: £60,000–£70,000 Location: Ireland or UK (preferably NI or Leeds area) Work pattern: Fully flexible hybrid (remote-friendly) Our client is a homegrown SaaS success story – a multi-award-winning software company developing a leading field service management platform used by mobile workforces across the … UK and Ireland. Their solution helps industries like construction, facilities management, and fire safety teams streamline operations, manage jobs, and keep remote staff connected in real time. Backed by a major communications group, they offer an end-to-end service for customers – from rugged mobile hardware through to the software platform itself. It’s a tight-knit, family More ❯

services environments. Designing or supporting BPO, helpdesk, or technical support services. Working with diverse technology stacks (.NET, Java, AI/ML, SaaS, Python). Experience with ServiceNow or similar service management tools. Strong communication skills – able to collaborate across international teams and translate business needs into viable technical solutions. The client is unable to offer sponsorship for this More ❯

success in Defence and/or Public Sector Excellent commercial knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical UK Defence and Security More ❯

and Microsoft Intune. In-depth knowledge of modern OS deployment methods (e.g., Windows Autopilot, Configuration Manager, Windows Update for Business). Strong understanding of security, compliance, and identity management within Microsoft 365 environments. Experience and confidence creating, maintaining and deploying scripts through Powershell Proven ability to support and mentor junior team members, with a collaborative and inclusive approach. Excellent … quality results. Qualifications and Certifications Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Additional relevant Microsoft certifications would be advantageous. Preferred Additional Skills Knowledge of Agile, ITIL practices and service management. Exposure to DevOps methodologies and tools. Ability to manage and optimise storage solutions. Understanding of compliance standards (GDPR, ISO 27001). Personal Attributes Analytical thinker with a passion More ❯

balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. You will join a global IT team, supporting end users from all regions. As well as assisting our global end users you will also help shape and develop … Excellent communication and interpersonal skills. Proven experience as an IT Support Analyst or similar role covering: Windows 11 Active Directory Microsoft 365/Entra End user device deployment and management Ability to investigate unfamiliar problems and generate an effective solution in a systematic and logical manner As well as being able to work effectively as a member of a More ❯

work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard offer industry-specific, cloud-based software across wholesale distribution, automotive, retail, rental, manufacturing, transport management and field service management. We are experiencing significant growth in markets across North America, Europe and Africa, and indeed beyond. Some great opportunities are being created as a … advantage: A good understanding of VB, or the React framework. REST-API design .NET 4.5.2+, ASP.NET, C# or similar React/JavaScript/TypeScript/Xamarin/PHP, Restful Service Design, WebAPI Skills & Qualities A true team worker with a constant focus on the goals and objectives of the team. Good problem solving and troubleshooting skills Able to communicate … our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth More ❯

as needed. Governance & Support: Define project governance arrangements and secure the necessary project support. Quality Assurance: Ensure effective quality assurance and integrity of projects, aligning with corporate standards. Budget Management: Manage project budgets, monitoring expenditure and costs against benefits throughout the project lifecycle. Team Leadership: Facilitate team appointments, manage performance, and promote professional development and wellbeing. Stakeholder Communication: Manage … communications with all stakeholders, ensuring clarity and appropriateness in content and format. Risk Management: Identify and manage risks to ensure successful project outcomes. Continuous Improvement: Contribute to the development of professional practises within the IT Programme and Project Management space. What We're Looking For: Essential Qualifications: Diploma-level education in a relevant subject or equivalent experience. Project … such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree-level education in a relevant subject area.Experience in a law enforcement agency or emergency service More ❯

role will focus on establishing clear governance for ServiceNow improvements, developing a robust approach for managing enhancements, and supporting the wider ServiceNow function in delivering a best-in-class service experience. Working with senior stakeholders and the ServiceNow Subject Matter Expert, you will help define how improvements are identified, prioritised, and implemented, ensuring that ServiceNow continues to evolve in … a structured process for assessing proposed improvements, prioritising them based on business impact, and aligning delivery with organisational objectives. . Establish clear criteria and procedures for change and release management, ensuring the ServiceNow environment remains stable, secure, and compliant. . Engage key business stakeholders in governance activities to ensure transparency and collaborative decision-making. . Work with stakeholders to … of-the-box ServiceNow capabilities. . Excellent stakeholder engagement skills with the ability to translate technical concepts into business language. . Knowledge of ITIL processes and best practice in service management. . Strong analytical and organisational skills, with the ability to manage multiple priorities in a complex environment. . Experience supporting or collaborating with ServiceNow SMEs, developers, or administrators. More ❯

for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect to improve cloud infrastructure and security posture. Manage incidents and changes using JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft More ❯

of remote work." Klipboard is the leading specialist supplier of fully integrated ERP systems and related services to niche vertical markets in the wholesale and retail distribution, logistics and service sectors. A fast-paced PE backed organisation going through a period or acquisition and operational consolidation the role of Financial Analyst is a key role in the Group’s … sales backlog Production of standard month end reporting packs, including key KPIs. Prepare standing analysis, add preliminary analytical commentary for review by department lead and senior finance business partners Management of standard templates so that reporting style is consistently in line with brand guidelines Maintain base data and reports for rolling forecast, annual budgets and periodic reforecasts Be a … new company name – Kerridge Commercial Systems (KCS) is becoming Klipboard this year! Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth More ❯