201 to 225 of 244 Remote Service Management Jobs

Salary - Circa £160k base + Benefits. Location Hybrid/London The Role Lead technology strategy and enterprise architecture for Digital Engineering Services & Solutions. Define IT roadmaps to modernise infrastructure, service management, and digital platforms. Partner with C-Suite executives to align technology vision with business goals. Influence strategic adoption of Cloud, AI (including GenAI), Data Management, and … across a global environment. About You 10+ years' experience shaping IT strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing skills at Board/Executive level. Certified in ITIL, TOGAF, SAFe or Cloud (AWS, Azure, GCP). A visionary leader who can deliver clarity, strategy and results. More ❯

for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's … Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off … privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off … privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off … privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off … privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to More ❯

agile team contributing to software that makes a meaningful difference. About Selected Interventions We're a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless … analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies. Day-to-Day Responsibilities • Collaborate across teams to ensure smooth service delivery and software releases. • Deliver high-quality, maintainable mobile software. • Follow coding standards and best practices. • Apply modern development standards to improve our mobile apps. • Participate in code reviews More ❯

in speaking with an experienced Lead Test Engineer to work on a current project in Corsham within our Defence team. The Opportunity: The Test Lead will oversee a testing service conducted by multiple Test Engineers, responsible for integration and end-to-end testing of the MoD's IT Service Management (ITSM) function. This role is hybrid, requiring … third-party supplier testing Collaborating with Business and Process Owners to develop and implement comprehensive test cases Leading and mentoring a team of test engineers Preparing test reports on service outcomes (monthly) The Fit: The ideal candidate will have previous test management experience, including functional, integration, end-to-end, and API testing. Experience working with the MOD is More ❯

Policy, ASR, and Azure Backup. Experience with SQL Server configuration and management. Knowledge of cybersecurity, compliance (ISO27001), and IT policy creation. Firewall configuration expertise, with understanding of change and service management. Familiarity with OIDC, SAML, and PowerBI dashboards. Desirable Microsoft certifications such as AZ-900, AZ-204, or equivalent. If you would like to learn more, please apply through More ❯

Marketing Campaign Manager ?? Location: UK-based | Remote or Hybrid ?? Full-Time | Permanent Lead world-class marketing campaigns at a leading Enterprise Service Management software company. Are you a hands-on Marketing Campaign Manager with a passion for generating high-quality leads and delivering tangible results? Want to work with cutting-edge technology, top-tier intent data, and a … and breathes marketing excellence? Our client helps businesses across the public and private sectors transform how they work. Their award-winning cloud solutions support IT, HR, Security, and Customer Service teams to deliver outstanding services. They are growing fastand are looking for an experienced campaign manager to take their demand generation efforts to the next level. What Youll Be … across email, social (LinkedIn, Facebook), remarketing, and paid media Leveraging market-leading ABM tools and 7M+ weekly data insights across 20,000 target accounts Driving campaign execution using HubSpotcampaign management, workflows, A/B testing, and audience segmentation Enhancing digital assets and landing pages, briefing new creative where needed Supporting demand generation via third-party platforms such as G2 More ❯

AI & Automation Engineer – Manchester/Hybrid Working We are working with a prestigious Professional Services client as they look to drive AI automation within their Service Delivery function. This is a new role and would offer an excellent opportunity to an ambitious individual to apply and grow their AI career within a large-scale global environment. Our client is … virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through the proposal and development of new AI agents to streamline processes and improve service delivery Collaborating with cross-functional teams to design, develop, and deploy AI agents that enhance operational efficiency and user experience Testing, evaluating, configuring, and maintaining automation and other integrations … working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

Type: Full-time Salary: £45,000 - £55,000 + commission About the Role We are looking for a driven Account Executive to fuel growth by acquiring new customersprimarily Managed Service Providers and enterprise organisationswhile positioning our offering as a high-value outsourced integration service. This is more than a traditional sales role: its about building meaningful relationships and creating … outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying committees using a consultative … sales cycle from qualification to close, including negotiation and smooth handover to delivery Market Intelligence & Collaboration Stay informed on industry trends, competitor offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a More ❯

most out of these tools through training, support, and clear documentation. Keep track of Microsoft updates and make sure new features are rolled out smoothly. Work with Infrastructure and Service Desk teams to fix issues and improve user experience. Spot trends in support requests and suggest ways to automate or improve processes. Test and trial new tools and integrations … knowledge of Microsoft 365 admin and user features. Experience with Power Automate, Power Apps, and SharePoint Online is a plus. Great communication and documentation skills. ITIL Foundation or similar service management experience is helpful. Benefits: Permanent position Salary up to £43.000/annum Hybrid working (2 days in office More ❯

Full-time Salary: £45,000 - £55,000 + commission About the Role We are looking for a driven Account Executive to fuel growth by acquiring new customers—primarily Managed Service Providers and enterprise organisations—while positioning our offering as a high-value outsourced integration service. This is more than a traditional sales role: it’s about building meaningful relationships … outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying committees using a consultative … sales cycle from qualification to close, including negotiation and smooth handover to delivery Market Intelligence & Collaboration Stay informed on industry trends, competitor offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a More ❯

phases) of the proposed solution and ensure follow up throughout the rest of the project. What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables … the solution from a 3rd party hosting facility to Azure migrate the existing interfacing with other applications to Azure integrate the solution with relevant Azure technologies (Logic Apps, Azure Service Bus, Application Gateway, Azure Firewall, Azure Functions, Azure Data Lake, ...) enable the integration with portal solutions , supporting customer self service extend UMAX with a reporting infrastructure on More ❯

be working closely with Product Owners, stakeholders, and delivery teams to ensure efficient delivery, continuous improvement, and alignment with business priorities. Responsibilities: Support and coach Product Owners in backlog management and prioritisation. Translate product vision into actionable tasks and roadmaps. Identify opportunities for UI/UX optimisation and integrate user feedback. Ensure requirements are well-documented and understood by … delivery teams. Collaborate with delivery managers and technical leads to ensure smooth product releases. Support incident resolution within a service management framework. Ensure product processes align with established governance frameworks. Requirements: Proven experience in product management, business analysis, or project delivery. Strong skills in backlog ownership, stakeholder engagement, and delivery alignment. Experience in the energy, utilities, or More ❯

clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability … time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention More ❯

tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience … and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota for out-of-hours support and occasional overtime for planned updates. Experience & Skills: Strong technical troubleshooting experience especially within application … communications solutions. Familiar with executing common administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an More ❯

tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience … and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota for out-of-hours support and occasional overtime for planned updates. Experience & Skills: Strong technical troubleshooting experience especially within application … communications solutions. Familiar with executing common administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an More ❯

culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What do we do? Our D&D Service Line-covering Advisory, Product, and Transformation-brings together expertise in Digital, Data, AI, and Delivery to help organisations achieve measurable, sustainable results. We guide technology leaders through every stage … and nurturing strong relationships, both with clients and colleagues Experience of effectively managing and collaborating with senior client stakeholders A keen interest in playing a senior role within the Service Line team, supporting the development of compelling propositions and integrating with Sector teams Cross-sector experience is valuable, but we are open to exploring candidates with specific sector experience … and legacy decommissioning Experience advising on the optimisation of IT estates to reduce complexity, lower cost and improve performance across infrastructure, platforms and applications Experience designing and implementing modern service management models aligned to agile and DevOps ways of working Benefits What we can offer you: Cash package of up to circa £200,000 (including a More ❯

culture of accountability, excellence, and customer focus. Oversee system architecture and platform operations, ensuring scalability, security, and performance. Act as a trusted technical point of contact for sales, account management, and customer escalations. Drive process improvement across engineering, with strong focus on documentation, metrics, and continuous improvement. Collaborate with Information Security and Infrastructure leaders to ensure cohesive and secure … growth environment. Experienced in managing teams of 5-20 across geographically dispersed locations. Comfortable engaging directly with customers, supporting RFP/RFI responses, and handling escalations. Familiar with ITIL Service Management, ISO 9001, ISO 27001. Excellent communicator, able to translate technical complexity for non-technical stakeholders. More ❯

change to look to ways in which the AV support strategy can be improved.Initially leading a team of 2 AV support professionals, the role will focus on team and service management although there will still be a small requirement for you to be hands-on.Our client is proud of the service it offers to both users and More ❯

Educational/Certifications University degree/Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification – Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company More ❯