201 to 225 of 240 Remote/Hybrid Service Management Jobs

support, providing face-to-face, telephone, email, and remote assistance to users across the firm. Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft … Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise ...

Integrations, and GDPR compliance. Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions. Excellent communication and stakeholder management skills. Nice to have Experience supporting multi-country Dayforce environments. Knowledge of UK payroll legislation and European payroll practices. Experience with APIs, integrations … reporting tools. Familiarity with project delivery methodologies or service management tools such as Freshservice. Why join us? Play a key role in shaping and developing a business-critical HR platform. Work on varied, high-impact projects including acquisitions, system enhancements and strategic improvements. Collaborate with experienced HR, Payroll ...

client-facing role, managing relationships and communication - Ability to understand and confidently discuss technical concepts with non-technical stakeholders who are senior management - Excellent written and verbal communication skills in English - Experience supporting or contributing to technology strategy, planning, or service discussions - Demonstrated ability to build strong client … working in a structured, process-driven environment - Right to work in the UK (sponsorship not available) Desirable Experience - Experience in a Technology Strategy, Account Management, or IT advisory role - Exposure to strategic conversations or roadmap planning with clients - Experience working across multiple clients or accounts - Awareness of emerging technologies ...

client-facing role, managing relationships and communication - Ability to understand and confidently discuss technical concepts with non-technical stakeholders who are senior management - Excellent written and verbal communication skills in English - Experience supporting or contributing to technology strategy, planning, or service discussions - Demonstrated ability to build strong client … working in a structured, process-driven environment - Right to work in the UK (sponsorship not available) Desirable Experience - Experience in a Technology Strategy, Account Management, or IT advisory role - Exposure to strategic conversations or roadmap planning with clients - Experience working across multiple clients or accounts - Awareness of emerging technologies ...

room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently … least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal ...

network deployments adhere to global architecture standards and security requirements. Produce high‐ and low‐level network design documentation for office network deployments. Stakeholder & Project Management Partner with Real Estate, Workplace, GTSO Teams and senior IT leadership to plan and scope network requirements for new and changing office locations. Produce … Routing & Switching). Fortinet NSE 4‐7 (Network Security). Exposure to network automation tooling (Ansible, Python, NetBox). Experience with ITSM platforms (Jira Service Management, ServiceNow or similar). Experience with network monitoring tools (LogicMonitor, SolarWinds, Elasticsearch, Grafana, Splunk or Datadog). Familiarity with data centre networking ...

infrastructure. PowerShell scripting or automation experience. Knowledge of backup technologies such as Veeam or Commvault. ITIL awareness or experience working within IT Service Management frameworks. What's on Offer Initial 6-month contract with potential extension. Opportunity to work on critical enterprise infrastructure within a leading global investment ...

supplier delivery teams Manage risks, issues, dependencies and change controls Own project financials, forecasting and commercial performance Coordinate customers, technical teams, suppliers, sales and service management Produce clear project reporting for senior stakeholders Deliver projects with services revenues of up to approximately £1.5 million Maintain customer satisfaction throughout … infrastructure projects Experience with Workplace, EUC, device deployment or technology refresh programmes Experience working with enterprise customers Strong stakeholder, commercial and project financial management skills Experience delivering Fixed Price and Time and Materials projects PRINCE2 Practitioner, Agile or equivalent project management qualification Current Valid SC Clearance Willingness ...

Technical Support Engineer to join their expanding support team. This is an excellent opportunity for someone with a background in IT support, customer service, technology or a recent technical qualification who wants to develop their career within a fast paced and varied environment. You'll support customers with technical … checks, preventative maintenance and technical improvements. Support senior members of the technical team with more complex issues. Maintain documentation and contribute ideas to improve service delivery. Work collaboratively with colleagues, customers and external partners. Experience Required: Strong problem solving ability and logical approach to troubleshooting. Confident communication skills with ...

while managing high-performing technical teams and engaging with senior business stakeholders. The Role You'll be responsible for: Leading platform delivery, operations and service management Driving platform modernisation, automation and scalability initiatives Establishing governance, engineering standards and best practices Ensuring platform reliability, performance and operational excellence Managing ...

placement year, internship, part time role or customer facing position. Exposure to IT support, helpdesk, hardware, networking or workplace technology. Experience using ticketing or service management systems. What's on Offer: Salary of £25,000 - £30,000 per annum. Hybrid working. Full training and ongoing mentoring from experienced ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability.The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal support ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the voice of the business into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design outcome focused programmes, monitoring progress against agreed parameters ...

Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear … Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong ...

develop technical skills and knowledge across desktop, virtual desktop, and application support technologies. Essential Skills & Experience Experience working in a Desktop Support, IT Support, Service Desk, or End User Computing support role. Strong troubleshooting and problem-solving skills across desktop operating systems and applications. Excellent customer service … Experience supporting remote access solutions and geographically dispersed users. Experience participating in desktop refresh, migration, or deployment activities. Familiarity with IT support processes and service management practices. Location: This is a hybrid working role with a requirement to work from the clients Chester office 3 days a week. ...

people and creating high-performing teams. Experience with platforms such as Microsoft Dynamics, Business Central, Power Platform, Salesforce, ServiceNow, Oracle, SAP, IFS or field service management solutions would be advantageous. Why this opportunity? Executive-level role with the opportunity to shape a global Professional Services function. Competitive salary ...

join a growing technical support team within the heating industry. This is a varied role where you'll provide expert technical support to installers, service engineers, merchants and customers, helping to diagnose faults, resolve technical issues and deliver an excellent customer experience. If you have a strong background … domestic heating systems, enjoy solving technical problems and take pride in delivering first-class customer service, we'd like to hear from you. The Role Working as part of a knowledgeable Technical Helpdesk team, you will provide both pre-sales and after-sales technical support across ...

Known is a modern marketing company blending data science with creative talent, seeking a Workplace Technology/SaaS Engineer to own Atlassian/Jira Service Management and the SaaS/identity stack. You’ll design service desks, automation, and Entra ID access, partnering with IT, Security ...

technical documentation and knowledge management. Understanding of architecture documentation frameworks and governance processes. Familiarity with diagramming tools such as Visio Knowledge of IT service management or enterprise architecture practices. To apply, please submit latest CV for review. ...

Salesforce or other CRM/business applications Experience supporting cloud-based software platforms Working with software suppliers, licences or application upgrades Familiarity with IT service management processes An interest in automation, integrations or process improvement We’re looking for someone who is naturally curious, enjoys technology and wants ...

learn innovative technologies. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. The successful candidate will also need the ability to work both on a customer site and as part of a remote … with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our customers Initiate ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin a high … volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews, reporting and governance ...

Benefits Job Type: Full-time, Permanent About the Opportunity Thames 360 Limited is delighted to be partnering with a global leader in IT Service Management (ITSM), consulting, and professional training solutions to find their next high-calibre sales professional. Our client has a rich history of pioneering industry … Understand complex client challenges and position our client's bespoke IT training, frameworks, and consulting services as the definitive solution. End-to-End Sales Management: Manage the entire sales cycle from initial cold/warm outreach and discovery calls to leading high-impact presentations and closing the deal. Collaboration ...

stakeholders Commercial awareness with the confidence to challenge when appropriate A proactive, ownership-driven approach to delivering successful projects Experience within Manufacturing, Projects or Service Management is advantageous What's on offer Competitive salary and benefits package 25 days' annual leave plus bank holidays Your birthday off Flexible ...

stakeholders Commercial awareness with the confidence to challenge when appropriate A proactive, ownership-driven approach to delivering successful projects Experience within Manufacturing, Projects or Service Management is advantageous What's on offer Competitive salary and benefits package 25 days' annual leave plus bank holidays Your birthday off Flexible ...