Rushden, Northamptonshire, UK Hybrid / WFH Options
Getronics
and hosts, participate in projects, create, and maintain quality documentation, contribute to teamwork and improvements, all based on industry best practices. What to expect: Provide BAU tasks (incidents/service requests/changes) ensuring SLA’s are met. Supporting, configuring, patching, updating, upgrading of Linux systems according to best practices and standards Monitoring and managing Security tasks to ensure … including: Redhat RHEL7.x, RHEL8.x and RHEL9.xx skills including upgrades, migrations, deployments, and integrations. Experience/Knowledge of PAM, configuring system auditing, Enforcing security compliance, Tailor security policies, Security certificate management, Host security scanning, Microsoft Defender, Qualys Security Application, & RedHat Insights. Configuring, managing, and monitoring network connections Write and troubleshoot Linux Shell Scripts Install/remove 3rd Party software as … requested/required. Knowledge of Linux based Anti-Virus software Experience in VMWare ESXi/vSphere administration including: Capacity Management Virtual Machine deployment. Virtual Machine backups Virtual Machine monitoring ESXi patching and upgrades. Virtual Machine fault diagnosis iLOM/Kernel upgrades SElinux Ability to troubleshoot, research and diagnose root cause for an incident or problem Excellent communication skills (both More ❯
about working at Simpro Group The Job The Sales Engineering Manager will lead and manage two distinct teams of Sales Engineers (SEs) within our group, overseeing two unique Field ServiceManagement SaaS products. This role demands strategic oversight across both companies under our group-each offering separate but complementary solutions-to bridge technical expertise and business acumen across … responsible for staying ahead of industry trends, understanding customer pain points, and helping the team translate technical features into real-world business value. What You'll Do Team Leadership & Management: - Lead and manage two independent SE teams across our UK-based companies (BigChange & Simpro). - Foster a culture of collaboration, innovation, and customer focus within and across teams. - Coach … innovative SE-led solutions. What You'll Bring - Proven experience as a Sales Engineering Manager or Senior SE in a SaaS or enterprise software environment. - Experience in the Field ServiceManagement, Trades, or adjacent verticals is strongly preferred. - Deep understanding of SaaS, cloud computing, integrations, and enterprise architecture. - Strong leadership, coaching, and team management skills with a More ❯
Support Provide 1st and 2nd line support for Uniform and related planning applications. Act as the main contact for troubleshooting and resolving system issues. Log and manage incidents and service requests using the IT servicemanagement system. Liaise with IT teams and external suppliers to escalate and resolve technical issues. 2. System Administration & Configuration Administer and configure More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Kingfisher
on our business vision and strategy. Working closely with the business and technology leadership teams, this role will develop and maintain the overall architecture roadmap for the Fulfilment & Order Management and Colleague & Store Operations domains. Please note that this role will be based at our office in Southampton, with an expectation of being in the office 2 days (minimum … s the job? Research, innovate, and drive the definition of 3-5-year architectural visions and roadmaps in key areas such as customer and colleague experience, fulfilment and order management, colleague and store operations and supply chain. Work across the organisation to holistically review, prioritise, and align these for all banners and functions. Support the articulation of business benefits … expectations on conformance to strategy, time, cost and quality. What you'll bring Demonstrable professional experience gained across a wide range of IT-related disciplines (planning, analysis, development, operation & servicemanagement), ideally within retail/store operations/supply chain. Proven experience working in an Enterprise Architect position in key architecture domains. Experience working with 3rd party solution More ❯
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Copello
seamlessly between external stakeholders and technical specialists. Experience with public cloud technologies (AWS or Azure) is essential alongside database technologies (MySQL, Oracle). A deep understanding of engineering and servicemanagement methodologies will be required as well as a demonstrable background in deriving and managing technical requirements. Knowledge of Python and ETL tooling would be highly beneficial. Hybrid More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Security Service Manager Function: Cyber Security Unit: Networks Location: Snowhill, Birmingham, United Kingdom Salary: Competitive with Great Benefits The role holder will own the complete security servicemanagement of a security sub domain by maximising the potential of the … security capabilities within that, which form our overall security architecture. The role will include making sure security servicemanagement is documented clearly and able to communicate our position for each security domain capability. This will ensure that we are actively pre-empting trends to help shape our future direction by continuously driving improvement to get the very best … products and services that we provide. The role will provide analytics and insights to drive the right decisions in both short and long term scenarios by utilising expert security servicemanagement knowledge. This is a great opportunity to be part of a dedicated security architecture team that own, drive and shape security strategies today and into the future. More ❯
South East London, London, United Kingdom Hybrid / WFH Options
VIQU Limited
Service Design & Transition Manager – Remote – Contract – Outside IR35 VIQU have partnered with an organisation who are seeking Service Design & Transition Manager for an initial 6-month contract. Role Overview: This Service Design & Transition Manager role aims to ensure that new and changed IT services are effectively designed, documented, tested, and transitioned into live operations with minimal disruption. … The Service Design & Transition Manager will work to support the smooth delivery of service outcomes. You will: Apply the organisation's established service design and transition framework to all new and changed IT services. Manage the end-to-end service design process, ensuring all service elements are clearly defined and properly documented to meet business … and operational requirements. Oversee the transition of services into live operations, working with project teams to ensure all deliverables and service requirements are met. Conduct service acceptance testing to ensure services are fully ready for operational use and meet agreed standards. Key skills & experience: Strong background in service design and transition within complex IT environments. Proven experience More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in the UK … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the ServiceManagement team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Lorien
share with colleagues Looking ahead for future opportunities or blockers, and ensuring decisions by teams align with the technical direction Identify operational improvements and work to ensure a stable service that can be enhanced Anticipate and mitigate against project challenges or risks Work with service designers, UX specialists and other developers to translate wireframes and mockups into real … NodeJS, Redux, HTML5, CSS3, Webpack, React Testing Library Experience with RESTful APIs Experience writing unit and integration tests Experience with CI/CD (e.g. Jenkins), including build and package management tools General knowledge - Experience in most or all of the following practices and design patterns: Programming Best Practices (i.e. Clean Code, SOLID, etc.) Are familiar with good continuous integration … and continuous delivery principles Experience of microservice design patterns Bridging the gap between the technical and non-technical Translate technical concepts between infrastructure, delivery management and servicemanagement so they are understood by all Able to speak on behalf of technical and development teams and facilitate the relationships with indirect stakeholders Able to share knowledge and mentor More ❯
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Sanderson Government and Defence
within agreed SLAs and OLAs . Provide troubleshooting support for both technical and functional users, escalating issues as needed. Maintain accurate records of incidents, requests, and resolutions in the servicemanagement system. Contribute to the improvement of support processes and documentation. Support knowledge transfer and user guidance across departments. Essential Skills & Experience Strong hands-on experience with Oracle … HCM , particularly HR-related modules. Solid background in application support/helpdesk environments , with excellent ticket management practices. Competency in SQL for diagnostics and configuration support. Familiarity with servicemanagement tools and helpdesk workflows. Analytical thinking and an ability to solve problems in high-pressure situations. Confident communication skills with the ability to liaise professionally with stakeholders More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMP Network ServiceManagement system to on-board new devices including: device discovery, configuring monitoring datapoints, alerts, reports, fault management + defect remediation. Working closely with other IT teams to … mean time to repair (MTTR). Working with the development team to make recommendations for IT systems improvements. Managing of IT licence compliance, IT system security, patching, and capacity management to comply with agreed standards. More ❯
our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together! About Us Simpro Group provides best-in-class SaaS field servicemanagement solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia … New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field servicemanagement software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven More ❯
a deep understanding of cloud-native application delivery. Must Have: Proven experience in Node.js development for scalable backend systems Deep understanding of Microservices Architecture, including: Advanced microservices patterns (e.g., service discovery, circuit breakers, sidecars) Validation and schema enforcement across microservices API versioning strategies for backward compatibility Microservice deployment strategies like blue/green and canary releases Strong knowledge of … Express.js, including advanced routing, middleware, and error-handling patterns Proficiency with TypeScript and modern ES6+ JavaScript features Hands-on experience with Docker and Kubernetes for container orchestration and servicemanagement Familiarity with API Gateway platforms (e.g., APIGee, Mulesoft, GCP Endpoints) Exposure to Google Cloud Platform (GCP) services (e.g., Cloud Functions, Pub/Sub, IAM) Experience with DevOps tools More ❯
a deep understanding of cloud-native application delivery. Must Have: Proven experience in Node.js development for scalable backend systems Deep understanding of Microservices Architecture, including: Advanced microservices patterns (e.g., service discovery, circuit breakers, sidecars) Validation and schema enforcement across microservices API versioning strategies for backward compatibility Microservice deployment strategies like blue/green and canary releases Strong knowledge of … Express.js, including advanced routing, middleware, and error-handling patterns Proficiency with TypeScript and modern ES6+ JavaScript features Hands-on experience with Docker and Kubernetes for container orchestration and servicemanagement Familiarity with API Gateway platforms (e.g., APIGee, Mulesoft, GCP Endpoints) Exposure to Google Cloud Platform (GCP) services (e.g., Cloud Functions, Pub/Sub, IAM) Experience with DevOps tools More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Joblogic Service Management Software
in March 2023 when we received our first investment, we’re now a rocket ship and would like you to join (and fuel) that journey! A leading player in servicemanagement software, Joblogic provides field service businesses (i.e, HVACR, Plumbing & Heating and Electrical Contracting and Maintenance) across the world an all-in-one management SaaS solution … documentation for each partner: Overview, audience, goals Stakeholders and contacts Commercial structure Deliverables, KPIs, and compliance considerations Develop and maintain a repeatable onboarding and communications template 2. Marketing Launch Management Manage end-to-end go-to-market timelines Coordinate the creation and approval of launch assets with the Content and Brand team, including: Blog articles Social media content Email … impact and raise awareness across internal and external channels Skills & Experience Required Experience in a coordination, marketing, or partnerships role (preferably within SaaS or B2B) Strong project and campaign management skills Excellent communication skills, both written and verbal Proven ability to manage multiple projects and stakeholders Confident working cross-functionally and externally Experience with SharePoint, Asana, and HubSpot Familiarity More ❯
days on site and can be based anywhere in Belgium. This position will suit someone who is currently working as a Senior Data Center Engineering position with experience of servicemanagement and facilities operations and maintenance. As a Data Center Technical Manager you will lead the analysis, development and implementation of projects related to the implementation, modernization, maintenance … Support Procurement and analyse the requests for proposals (supplier selection). Generate methods, procedure and technical documents regarding technical solution and evolution (architecture, impact analysis). Be the problem management SPOC for your Technical Domain Act as a technical interface with suppliers, other operators, regulatory institutions, to gather requirements and technical solutions. Define the medium and long term technical … HVAC, UPS, fire prevention systems, access control systems, etc.) in Data Centers or similar. Deep knowledge of site environmental engineering. Knowledge of Networks, Telecommunications, IT environment is desirable. Project management experience and skills. Ability to act proactively and to solve problems. Strong planning & organization skills/task management. You will Receive: Market competitive salary Company car Homeworking and net More ❯
Suport SECO Group is looking for a IT Engineer Support to support the IT Team at the Diegem office. The IT Support Engineer is a member of the IT ServiceManagement (ITSM) team whose mission is to ensure that IT services are delivered effectively and efficiently to meet the needs of SECO and to enhance user satisfaction. The … or in person. Technical Issue Resolution Investigate and resolve hardware, software, and network problems by analysing symptoms, performing diagnostic tests, and identifying solutions to minimize downtime and disruptions. Incident management Document and track support requests using the ticketing system. Prioritize and manage multiple support tickets simultaneously Ensuring timely resolution Effective communication with users regarding the status and progress of … guides to educate end-users on the proper use of hardware, software, and IT systems, enabling them to leverage technology effectively. Provide IT introduction to new users. IT Asset Management Track, inventory, and manage IT assets, including hardware software licenses, and peripherals, ensuring compliance with organizational policies and procedures. IT security Assist in the implementation and maintenance of IT More ❯
Hungerford, Berkshire, England, United Kingdom Hybrid / WFH Options
Klipboard
balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are looking for a strategic and results-oriented Commercial Success Manager to lead initiatives that strengthen engagement with our customers throughout the commercial lifecycle. In this role … years of experience in sales enablement, customer engagement, commercial operations, Go-to-Market or a related role within a B2B environment. Strong understanding of sales processes, account management, and customer lifecycle management. Proven experience driving commercial outcomes through cross-functional collaboration. Excellent communication and storytelling skills, both written and verbal. Proficiency with CRM (e.g., Salesforce), marketing automation (e.g., HubSpot More ❯
culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What do we do? Our Digital & Data Service Line-covering Advisory, Product, and Transformation-brings together expertise in Digital, Data, AI, and Delivery to help organisations achieve measurable, sustainable results. We guide technology leaders through every stage … and nurturing strong relationships, both with clients and colleagues Experience of effectively managing and collaborating with senior client stakeholders A keen interest in playing a senior role within the Service Line team, supporting the development of compelling propositions and integrating with Sector teams Cross-sector experience is valuable, but we are open to exploring candidates with specific sector experience … and legacy decommissioning Experience advising on the optimisation of IT estates to reduce complexity, lower cost and improve performance across infrastructure, platforms and applications Experience designing and implementing modern servicemanagement models aligned to agile and DevOps ways of working Benefits package we offer at Moorhouse: Cash package of up to circa £200,000 (including a More ❯
WorkPal is a cloud-based field servicemanagement software allowing both online and offline working, designed to bring field service operations into the digital era. We have over 13 year's experience under our belt and having achieved multiple industry awards, together with our recently announced investment of £1 million over a 2 year period, we are More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Akkodis
Working You will be responsible for designing, developing, and delivering secure and high-quality software solutions, working on projects from concept through to delivery. You will collaborate with project management teams, security specialists, and other developers to ensure robust, secure, and performance-optimised solutions. The ideal candidate will have hands-on experience with C#/.NET, Node.js, React.js, TypeScript.Essential … React.js, TypeScript, and SaaS development.* Ability to develop secure software solutions with an understanding of cyber security principles and best practices.* Experience using JIRA and Confluence for project and service management. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide More ❯
Delft, or in one of our offices in Kaiserslautern (Germany) or Budapest (Hungary). TOPdesk is an internationally growing software and consultancy company and the creator of the best servicemanagement tool in the Netherlands. With over 900 colleagues in 8 countries, we work together every day to make our customers' services better, smarter and more fun. You More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
HAYS
Jeopardy Coordinator- £12.62 an hour-hybrid- administration About the roleAs a Field ServiceManagement Jeopardy Coordinator, you will be responsible for allocating work out to the Tech engineers. You will be using an automated system to allocate roles, manually assigning the work, arranging for extra staff, arranging parts and equipment. Tell me more, tell me more Our client More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
NQC Ltd
NQC is a successful and growing software company specialising in supply chain risk management platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working … of an exciting long term plan for sustainability, and a better future. About your new role: As part of our growth journey, we are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational servicemanagement, who can liaise with … various functions of the business. Working cross-functionally with wider teams, such as our client delivery team, product management, and external clients, you will ensure that our clients and suppliers are receiving the best service possible. Key Responsibilities: As a Head of Service Operations, you will be required to undertake the following responsibilities as part of your More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Travail Employment Group
Field Service Technician (Electrical, Microwave ovens + Catering Equipment) Based in Birmingham covering up to a 50 mile radius from Birmingham £32 - £36 starting Salary DOE + Overtime and Bonuses Job Description: This is a fantastic opportunity for a Field Service Technician to join a specialist, niche company that will invest in your training and future development to … the forefront of their industry. The successful applicant will be home-based and you will be partly responsible for managing your own time and workloads to ensure the best service is provided. The day to day allocation of work will ensure a varied working experience as you will be visiting Coffee chains, QSR's and the Pub/Restaurant … to door. 28 Day Holiday Entitlement including Bank Holidays Overtime availability paid at an enhanced rate Varied working day No requirement for Gas certifications The Person: Will have field service experience dealing with electrical servicing repairs and installations, ideally with White Goods and Industrial Catering Equipment Electrical/Electronic knowledge Troubleshooting skills coupled with an aptitude for Practical work More ❯