51 to 75 of 148 Remote/Hybrid Service Management Jobs

execution of non-production and production changes under approved change records. Proficient in JVM tuning and index management. In-depth knowledge of Jira Service Management and Confluence, including configuration and workflow modifications. Experience with upgrading Atlassian Data Center configurations and maintaining resilient infrastructure. Familiarity with Atlassian architecture, focusing … Jira, Jira Service Management, and Confluence, along with a thorough understanding of modular workflows, permission schemes, and notification schemes.Experience working in public sector or defence secure environments. To apply, please submit your updated CV for consideration. ...

following skills and experience: * Proven experience in administering, configuring, and supporting Atlassian Data Centre, specifically Jira and Confluence * In-depth knowledge of Jira Service Management and Confluence, including configuration and workflow modifications. * Experience with upgrading Atlassian Data Centre configurations and maintaining resilient infrastructure. * Familiarity with Atlassian architecture, with … focus on Jira, Jira Service Management, and Confluence, as well as a thorough understanding of modular workflows, permission schemes, and notification schemes. * Experience working in public sector or defence secure environments. To apply, please submit your updated CV for consideration. ...

Atlassian stack and support our employees with their unique issues and feature requests. Configuration, maintenance and administration of Atlassian Cloud products (Jira, Confluence, Jira Service Management, Statuspage). Create and maintain Jira configurations and schemes (workflows, fields, screens, permissions, issue security, automation etc.). Create Jira reports, dashboards … employees) on a daily basis. Experience with Assets (formerly known as Insight), advanced Jira Automation (Out-of-box, JMWE) and apps (Extension for Jira Service Management, EazyBI, Tempo) is a plus and scripting in Groovy or JS is always welcome. An enthusiastic team player with a great sense ...

Functional Consultant (Finance/Service Management) Rate: £700 per day (Outside IR35) Contract: 6 months Location: West London (Hybrid working) Sector: Manufacturing A leading manufacturing organisation based in West London is seeking an experienced IFS Functional Consultant to support a major IFS programme across Finance and Service Management modules click apply for full job details ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. ...

Infastructure Architect - Inside IR35 - Hybrid The SilverFort Infrastructure Architect is responsible for owning, designing, operating, and continuously enhancing SilverFort as an enterprise service, delivering a unified identity and access management platform. The role provides architectural leadership across the SilverFort ecosystem, ensuring the service is secure, scalable, resilient … aligned to infrastructure and security standards. This role acts as the primary authority on SilverFort architecture, policy design, and service integrations, working closely with infrastructure, security, network, and platform teams. The architect provides strategic direction, supports complex change and transformation initiatives, and engages with vendors and delivery teams ...

dedicated to promoting and supporting leisure travel facilities across almost 2700 locations throughout the UK and Europe. They are seeking to recruit a Service Desk Analyst to join their growing team. PURPOSE OF ROLE: To provide assistance to all Head Office and Site based staff in a professional … customer-focused manner in line with customer needs, following defined processes and meeting service level agreements. KEY TASKS & ACCOUNTABILITIES: Record and prioritise all service requests into the Assyst service management tool, ensuring all relevant information is recorded accurately and in line with the incident management ...

Role We`re looking for a new Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be the `face and voice` of our Technology department you will be at the forefront of meeting all our colleagues needs and requirements. You will … managing their service requests and incidents and keeping our customers constantly updated with the latest updates on their requests.Our customers are our primary focus, and you will be a major part in ensuring that their Technology needs are met, so they can make sure their customers are given ...

Rate: 107ph UMB (Inside IR35) Role details: Our client, a renowned entity in the Defence & Security sector, is eager to appoint an IT Asset Management Lead on a contract basis in Reading. In this hybrid role, you will play a vital part in managing and overseeing the lifecycle … assets, including hardware, software, and configuration management, ensuring adherence to organisational policies and standards. Objectives: Establish and implement a clear IT asset management strategy and roadmap. Lead a team of IT asset management practitioners to define, embed, and manage a robust set of IT asset management ...

hosted services to public sector customers. You will be part of a close-knit technical team supporting hosted applications in Microsoft Windows environments , ensuring service continuity, minimising downtime, and maintaining high levels of customer satisfaction. The role suits someone who enjoys problem-solving, staying current with technology, and working … service-driven environment. This opportunity is particularly well suited to candidates with experience supporting Local Government systems , public sector infrastructure, or enterprise hosting platforms. Experience with local government software products or similar public sector solutions is highly desirable. You'll receive mentoring and ongoing professional development, enabling ...

Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have excellent stakeholder management and communication skills? Are you capable of influencing project managers, technical owners, and operational leads? If so then this could be the opportunity … looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design ...

small team of inhouse functional and technical specialists (currently a team of 4), as well as the relationship with and delivery of external Workday service providers. The Team Leader will serve as the primary liaison between stakeholders and technical Workday experts, ensure reliable and high-quality service delivery … involve regular business travel between EMBLs six operational sites, supporting collaboration and consistency across locations. Duties & Responsibilities In this role you will: Leadership & Team Management Lead, mentor, and develop the Workday support and implementation team Set priorities, manage workload, and ensure timely delivery of services and projects Foster ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. While account management and ideally some account development will be an important part of your scope, your primary focus will be driving delivery performance, continuous improvement, and alignment with … reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. ...

work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. While account management and ideally some account development will be an important part of your scope, your primary focus will be driving delivery performance, continuous improvement, and alignment with … reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. ...

life balance. DWP. Digital with Purpose. Do you want to help shape the future of digital public services? Can you design and develop Configuration Management services and tools for the UK's largest government department? This is a fantastic opportunity to grow your skills in a supportive, forwardthinking environment … Digital is recruiting a Configuration Manager to join our growing Configuration Management team. In this role, you'll help design, develop and enhance our Configuration Management services and tooling. You'll play a central role in managing and evolving our Configuration Management Database (CMDB), ensuring it provides ...

life balance. DWP. Digital with Purpose. Do you want to help shape the future of digital public services? Can you design and develop Configuration Management services and tools for the UK's largest government department? This is a fantastic opportunity to grow your skills in a supportive, forwardthinking environment … Digital is recruiting a Configuration Manager to join our growing Configuration Management team. In this role, you'll help design, develop and enhance our Configuration Management services and tooling. You'll play a central role in managing and evolving our Configuration Management Database (CMDB), ensuring it provides ...

required. Key Responsibilities Client Engagement: Act as the primary point of contact for clients, ensuring their needs and expectations are met. Project Management: Define and agree project deliverables and milestones. Oversee the delivery of multiple IT consultancy projects, ensuring they are completed on time, within scope, and on budget. … Relationship Management: Build and maintain strong, long-lasting client relationships. Strategic Planning: Develop and implement strategies to increase the efficiency and effectiveness of consultancy services. Risk Mitigation: Proactively address challenges, resolve issues, and implement solutions. Resource Allocation: Allocate resources appropriately to ensure the successful delivery of projects. Team Leadership ...

Support Applications Manager required to work near to Thatcham. Please note: This is a sole management position, so we do not need someone that has managed people before and this is heavily Admin based. This is a Monday to Friday Office based role so no working from home. … successful. My client will not sponsor you so, please only apply if you have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support ...

days per week on-site, in London. We are looking for a Junior Administrator to support business-as-usual (BAU) IT service operations within a Global Legal organization. The role will work closely with Infrastructure Team Leaders and wider IT teams, assisting with day-to-day service management … someone early in their ITSM career looking to gain hands-on experience in a structured enterprise environment. Junior Administrator experience to include: Supporting BAU service operations, ensuring tickets are logged, updated, and progressed appropriately Experience working with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum Daily ticket ...

testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business-critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role . Strong … knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills ...

line IT Service Desk Support 2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd line IT Support professional, offering support by phone and online to their Global employee base. You will provide … similar customer facing IT support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will have experience in providing remote access support, this includes providing support for wireless connectivity ...

environment, working across multiple digital workplace domains. This role plays a key part in delivering accurate, timely, and actionable insights that drive operational excellence, service governance, and continuous improvement. You will be responsible for producing and enhancing reporting across Productivity, IAM, Hardware, Endpoint, and Collaboration services, ensuring that performance … metrics, SLAs, and service health indicators are clearly understood and effectively communicated. This is an excellent opportunity for an analytical, detail-oriented professional who is passionate about data-driven decision making within a complex technology landscape. Key Responsibilities SLA, KPI & Performance Reporting Build and maintain dashboards, reports, and scorecards ...

Digital is recruiting a Configuration Manager to help shape the future of digital public services. You'll support the design and improvement of Configuration Management services and tooling, and play a key role in developing and maintaining the Configuration Management Database (CMDB). You'll help … direction for Configuration Management across DWP Digital, ensuring the CMDB provides accurate, reliable data for critical platforms. You'll also support major digital transformation programmes, contribute to our roadmap, and help improve how configuration data is captured, managed and used. What skills, knowledge and experience will you need? Strong ...

company pension scheme, and life assurance We are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will … strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field ...