26 to 50 of 100 Remote Support Analyst Jobs

Application Support Analyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯

Application Support Analyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator … join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco More ❯

Support Analyst Department: Professional Services Employment Type: Permanent - Full Time Location: Remote, NZ Reporting To: James Hibbert Description Deliver exceptional technical support, optimize system performance, and drive operational excellence! Are you a skilled technical professional passionate about solving complex issues and ensuring seamless system performance? At Evotix, we are looking for a Support Analyst responsible … AWS/AWX. In this role, you will work closely with internal and external stakeholders to turn technical challenges into streamlined solutions. What You'll Do Technical Provide technical support for the software package(s) developed by the company, and its supporting technologies in our hosted and client hosted environments. Deploying, maintaining, improving and monitoring high load web applications … other team members as appropriate. Working closely with Helpdesk, Developers, Business Analysts and clients to resolve complex application issues Providing a high level of communication and participating in client support directly Work independently on assigned tasks and prioritize effectively Effectively manage and reasonably set internal and external client expectations. Being effective, responsive, responsible, accountable and methodical in a live More ❯

and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer Support Analyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯

Job title : IT Support Analyst Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for an … IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT Support Analyst will become part of a social and supportive team. They … are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to support More ❯

Support Desk/Network Analyst is required to work for Architects in Barbican. The primary function of this role is to provide hands-on first & second-line support to four offices studios in London, Manchester and two in Poland. Some inter-office travel will be required Support Desk/Network Analyst main duties: To provide … face-to-face, telephone & remote-based support to all staff members. Support all aspects of the operations of the desktop platform working within a small team. Maintain the telephony systems including liaison with third party support providers. Maintain Mobile and Tablet fleet including liaising with the third-party support providers. Computer & user management tasks. Maintain support More ❯

Graduate Technology Support Analyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join … an organisation, with a desire to train and develop their staff. The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to … The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give More ❯

Role: Application Support Analyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application Support Analyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that values innovation and flexibility. … You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with great work-life balance Real scope … to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and maintaining support More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated … technical support for a suite of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems … technical diagnostics. Log and escalate issues as necessary, ensuring regular review and resolution follow-up. Promote self-sufficiency by enabling users to resolve ‘how to’ queries independently. Maintain detailed support tickets using helpdesk software to identify trends and drive improvements. Escalate complex issues to 3rd level support or external vendors where applicable. Support demos, training sessions, and More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated … technical support for a suite of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems … technical diagnostics. Log and escalate issues as necessary, ensuring regular review and resolution follow-up. Promote self-sufficiency by enabling users to resolve ‘how to’ queries independently. Maintain detailed support tickets using helpdesk software to identify trends and drive improvements. Escalate complex issues to 3rd level support or external vendors where applicable. Support demos, training sessions, and More ❯

Application Support Analyst Based in London Hybrid working We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development … and delivery teams is advantageous. Role Responsibilities Provide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing application support roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured More ❯

Application Support Analyst Based in London Hybrid working We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development … and delivery teams is advantageous. Role Responsibilities Provide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing application support roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured More ❯

D365 SCM Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯

Application Support Analyst Based in London Hybrid working We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development … and delivery teams is advantageous. Role Responsibilities Provide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing application support roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured More ❯

Application Support Analyst Based in London Hybrid working We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development … and delivery teams is advantageous. Role Responsibilities Provide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing application support roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured More ❯

Great Place to Work-Certified , based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . … As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a … dynamic support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as More ❯

for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and … technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house technical reports and assist with … data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access ) Advanced Excel skills ( pivot tables, VLOOKUPs, formulas More ❯

with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" The Opportunity Radar Healthcare's newSupport Analyst We're looking for a highly motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . … As the first point of contact for our customers, Support Analysts and are responsible for managing and resolving incoming support queries by phone and email. Providing a good customer experience at every interaction is key to how we support our customers. This role involves listening to and understanding customers to assist them in using their Radar Healthcare … identifying issues or bugs that need to be escalated. Ideal candidates have strong problem-solving skills, excellent communication abilities, and a passion for learning within a fast-paced software support environment Please note that shifts will cover periods between 8am and 6pm (35hrs/week) What you'll be doingto make a difference: Provide an excellent customer experience day More ❯

Power Platform Support Analyst – Newcastle – Hybrid working two to three days a week in office My global client within the legal sector is seeking an experienced Support Analyst with commercial experience with Power Platform. This role will be supporting a new team made up of Developers, Analysts, Solution Architects and Product owners with 1st line support … seeking to further their career within Power Platform and will have the opportunity to progress within this now Power Platform team in the future. Skills and experience required Previous Support Analyst experience within an IT function Some commercial experience with Power Platform Microsoft certifications around Power Platform and Azure would be beneficial The ability to multitask and be More ❯

Operations Support Analyst £45000 - 55000 GBP Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 - £55,000 (depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications … HR, Finance, ERP, and integration platforms. About You You're a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

Operations Support Analyst £45000 - 55000 GBP Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 - £55,000 (depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications … HR, Finance, ERP, and integration platforms. About You You're a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform to work in Edinburgh. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organization Troubleshooting … functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client) Essential skills: Previous More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in offices based in Canary Wharf in London. Responsibilities: Providing 1st and … 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration More ❯

Role: ICT Support Analyst Location: Gloucester (Hybrid 2 days per week on-site) Salary: £34,000 - £36,000 Are you an experienced ICT Support Analyst who thrives on solving complex problems, delivering excellent customer service, and making a meaningful impact on users' daily work? If you’re looking for a role where your technical skills and … key Records Management System (RMS), along with associated platforms like CAD and mobile solutions, systems that truly matter. What You'll Be Doing Providing 2nd/3rd line application support for the RMS and related platforms. Collaborating closely with end users, developers, and infrastructure teams to troubleshoot and resolve incidents. Investigating root causes, proposing both short-term fixes and … with stability, benefits, and career development on offer. A rare opportunity to work on systems that play a vital role in people’s lives, this isn’t your average support job. More ❯