Remote Support Analyst Jobs

26 to 49 of 49 Remote Support Analyst Jobs

1st Line Support Analyst

Waterlooville, Hampshire, South East, United Kingdom
Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: 1st Line Support Analyst Location: Waterlooville, Hampshire Company: ClearCourse Swan Retail Salary: Competitive, plus excellent benefits Hours: 37.5 hours per week (rota includes weekends & Bank Holidays) ClearCourse is a UK-based technology group that provides innovative software and integrated payments solutions. Through our portfolio of specialist platforms, we help businesses in multiple sectors … values Future-Proofed, Approachable, Integrity, Responsible and were committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role is the first point of contact for our customers, ensuring that queries are resolved quickly, efficiently, and … professionally. Youll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of contact for customers via telephone, email, and ticketing system More ❯
Employment Type: Permanent, Work From Home
Posted:

Legal Tech Support Analyst - Edinburgh/Glasgow

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
CMS UK
CMS is looking for a Legal Tech Support Analyst to join our growing team. About the role The Legal Tech Support Analyst role is an entry-level position within the Legal Technology Delivery team, responsible for providing first-line support for legal technology platforms and solutions across the firm. This role plays a crucial part … in ensuring the effective day-to-day operation of legal tech tools, responding to user queries, maintaining support materials, and contributing to the continuous improvement of technology adoption and user experience. This role will require you to become a subject matter expert on a range of legal tech tools in order to support their operational use across the … teams. Act as the first point of contact for legal tech-related queries, managing the team mailbox and triaging requests in accordance with priority and complexity. Provide high-quality support by diagnosing and resolving technical issues, liaising with end-users to deliver clear, effective guidance. Escalate more complex or technical problems to senior team members in line with established More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Analyst, Legal IT, Professional Services, Part Remote

London, South East, England, United Kingdom
Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on-call with … weekend in 7...but you are heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365/Office 365, Windows Azure, Active Directory and SharePoint. Attitude is key here. You MUST have More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

Kronos Support Analyst – 12-month FTC

england, united kingdom
Hybrid / WFH Options
Oliver Sanderson Group PLC
Lead a Mission-Critical Workforce Transformation | Kronos Support Analyst | 12-Month Contract Transform the Future of Workforce Management for a Major UK Organisation Are you ready to spearhead one of the most significant workforce systems transformations in the UK? Our client, a leading Business Services organisation, is seeking an exceptional Kronos Support Analyst to drive their … multi-million-pound migration from legacy systems to cutting-edge SaaS platforms. 🎯 Why This Role Will Define Your Career This isn't just another support role – you'll be the technical architect of a nationwide transformation programme, directly impacting thousands of employees across the UK. As the bridge between legacy and future-state systems, you'll shape how an … system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless day-to-day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer More ❯
Posted:

Graduate Entry-Level: Support Analyst

birmingham, midlands, united kingdom
Hybrid / WFH Options
WeAreAspire
Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯
Posted:

Graduate Entry-Level: Support Analyst

west midlands, midlands, united kingdom
Hybrid / WFH Options
WeAreAspire
Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯
Posted:

IT & Technical Support Analyst

Fleet, Hampshire, United Kingdom
Hybrid / WFH Options
Personnel Selection
field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate … in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm with … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Benefits
Posted:

Application Support Analyst

Cirencester, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
Artis Recruitment
Application Support Analyst required by a leading organisation in the professional services sector. This role offers the chance to play a key part in supporting and improving core IT systems, ensuring business-critical applications run smoothly. This is a fantastic opportunity for someone with previous application support experience who enjoys problem-solving, collaborating with technical teams, and … making a tangible impact on system performance. Key Responsibilities: Provide technical support for core line of business applications, resolving incidents and service requests within agreed timescales. Monitor application health, data processing, and integrations to ensure service continuity. Investigate recurring issues, conduct root cause analysis, and implement long-term solutions. Maintain technical documentation, FAQs, and support procedures. Collaborate with … internal and external teams on release cycles, testing, and validating system updates. About You: Previous experience in an application support or technical support role. Strong problem-solving and analytical skills with excellent attention to detail. Confident communicator, able to engage with stakeholders at all levels. Organised, methodical, and able to manage multiple priorities effectively. A consultative approach with More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum
Posted:

Application Support Analyst

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
Application Support Analyst Hybrid working based out of Stoke on Trent office. A perfect opportunity for someone who is in application support to advance their career within a cutting-edge software and solutions house and develop both technical and soft skills. £30,000 p/a (negotiable DOE) Shifts between 6am - 10pm (on rotation) To Apply email … complex mission critical software, cloud solutions and more to enterprise level clients. They are in a period of growth across all teams and their focus on being able to support their systems and ultimately their end clients is never ending. What will you be doing? You'll be the go to for resolving issues by phone and email, across … The communication side of this role is as important as any so clear and concise communication is essential. What you will need Experience of having worked in an Application Support role previously (preferred) or tech support within a SaaS environment. SQL Server Superb communication skills Problem solving/analytical mindset. The ability to handle multiple tasks at one More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Application Support Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you … ll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted application support activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Application Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you … ll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted application support activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Network Support Analyst

London, United Kingdom
Hybrid / WFH Options
Aberdeen
voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Support Analyst

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Aberdeen
voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Support Analyst

london, south east england, united kingdom
Hybrid / WFH Options
Sea
and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer Support Analyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯
Posted:

Application Support Analyst

slough, south east england, united kingdom
Hybrid / WFH Options
Sea
and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer Support Analyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯
Posted:

Senior Applications Support Analyst

Loughborough, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems … You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements. Mentor and support junior analysts, sharing knowledge and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Delivery Support & Operations Analyst

slough, south east england, united kingdom
Hybrid / WFH Options
SR2 Consulting | Certified B Corporation™
departments and health services with digital transformation. Backed by a socially responsible recruitment business, we’re committed to operational excellence, inclusion, and social value. We’re seeking a Delivery Support & Operations Analyst to help us deliver a seamless experience across our contractor network, clients, and internal teams. This role supports the full contractor lifecycle - from onboarding and compliance … Key Responsibilities Manage onboarding (incl. BPSS checks, SoW coordination, client-specific requirements). Monitor contractor performance (e.g. monthly check-ins, RAG reporting). Track and secure accurate POs to support finance/payroll. Maintain contractor and client records; support document and bid preparation. Monitor pipeline activity and live government tenders. Identify and implement process improvements and automation opportunities. … About You 1–4 years in operations, delivery support or project coordination—ideally within consulting or public sector environments. Strong attention to detail, confident communicator, and highly organised. Comfortable using spreadsheets, CRMs, and managing reporting/data processes. Degree (or equivalent experience) in business, operations, or related field. Aligned with SR2’s values of inclusion, collaboration, and impact. Desirable More ❯
Posted:

Delivery Support & Operations Analyst

london, south east england, united kingdom
Hybrid / WFH Options
SR2 Consulting | Certified B Corporation™
departments and health services with digital transformation. Backed by a socially responsible recruitment business, we’re committed to operational excellence, inclusion, and social value. We’re seeking a Delivery Support & Operations Analyst to help us deliver a seamless experience across our contractor network, clients, and internal teams. This role supports the full contractor lifecycle - from onboarding and compliance … Key Responsibilities Manage onboarding (incl. BPSS checks, SoW coordination, client-specific requirements). Monitor contractor performance (e.g. monthly check-ins, RAG reporting). Track and secure accurate POs to support finance/payroll. Maintain contractor and client records; support document and bid preparation. Monitor pipeline activity and live government tenders. Identify and implement process improvements and automation opportunities. … About You 1–4 years in operations, delivery support or project coordination—ideally within consulting or public sector environments. Strong attention to detail, confident communicator, and highly organised. Comfortable using spreadsheets, CRMs, and managing reporting/data processes. Degree (or equivalent experience) in business, operations, or related field. Aligned with SR2’s values of inclusion, collaboration, and impact. Desirable More ❯
Posted:

Delivery Support & Operations Analyst

london (city of london), south east england, united kingdom
Hybrid / WFH Options
SR2 Consulting | Certified B Corporation™
departments and health services with digital transformation. Backed by a socially responsible recruitment business, we’re committed to operational excellence, inclusion, and social value. We’re seeking a Delivery Support & Operations Analyst to help us deliver a seamless experience across our contractor network, clients, and internal teams. This role supports the full contractor lifecycle - from onboarding and compliance … Key Responsibilities Manage onboarding (incl. BPSS checks, SoW coordination, client-specific requirements). Monitor contractor performance (e.g. monthly check-ins, RAG reporting). Track and secure accurate POs to support finance/payroll. Maintain contractor and client records; support document and bid preparation. Monitor pipeline activity and live government tenders. Identify and implement process improvements and automation opportunities. … About You 1–4 years in operations, delivery support or project coordination—ideally within consulting or public sector environments. Strong attention to detail, confident communicator, and highly organised. Comfortable using spreadsheets, CRMs, and managing reporting/data processes. Degree (or equivalent experience) in business, operations, or related field. Aligned with SR2’s values of inclusion, collaboration, and impact. Desirable More ❯
Posted:

Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/ Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable)

london, south east england, united kingdom
Hybrid / WFH Options
Martis Search
The Role Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable) Martis Search are representing a City of London based cutting-edge “tech driven” Asset Management company to hire a permanent “Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/… class Investment boutique and the role sits within their “Portfolio Operations Middle Office.” The role encompasses a broad mix of Buyside Equity and CFD Operations duties from Equity Trade Support, right through to working with NAV’s/Valuations and other related Fund Accounting/Fund Administration tasks. The company is going through a growth phase, so it is … in a numerate based subject such as Economics, Mathematics, Engineering etc) ideally with a minimum of x 2-years Equity and CFD focused Asset Management, or Hedge Fund Trade Support, or Fund Administration experience (from a reputable Asset Management, or Hedge Fund). The Head of Operations is a great leader who encourages self-development from his team and More ❯
Posted:

Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/ Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Martis Search
The Role Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable) Martis Search are representing a City of London based cutting-edge “tech driven” Asset Management company to hire a permanent “Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/… class Investment boutique and the role sits within their “Portfolio Operations Middle Office.” The role encompasses a broad mix of Buyside Equity and CFD Operations duties from Equity Trade Support, right through to working with NAV’s/Valuations and other related Fund Accounting/Fund Administration tasks. The company is going through a growth phase, so it is … in a numerate based subject such as Economics, Mathematics, Engineering etc) ideally with a minimum of x 2-years Equity and CFD focused Asset Management, or Hedge Fund Trade Support, or Fund Administration experience (from a reputable Asset Management, or Hedge Fund). The Head of Operations is a great leader who encourages self-development from his team and More ❯
Posted:

Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/ Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable)

slough, south east england, united kingdom
Hybrid / WFH Options
Martis Search
The Role Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable) Martis Search are representing a City of London based cutting-edge “tech driven” Asset Management company to hire a permanent “Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/… class Investment boutique and the role sits within their “Portfolio Operations Middle Office.” The role encompasses a broad mix of Buyside Equity and CFD Operations duties from Equity Trade Support, right through to working with NAV’s/Valuations and other related Fund Accounting/Fund Administration tasks. The company is going through a growth phase, so it is … in a numerate based subject such as Economics, Mathematics, Engineering etc) ideally with a minimum of x 2-years Equity and CFD focused Asset Management, or Hedge Fund Trade Support, or Fund Administration experience (from a reputable Asset Management, or Hedge Fund). The Head of Operations is a great leader who encourages self-development from his team and More ❯
Posted:

Graduate/Junior Support/SQL Analyst x 3 - Bristol (REF34)

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
Graduate/Junior Support/SQL Analyst x 3 - Bristol - Training & Progression - New (REF34) Up to 27k + Excellent Benefits + Hybrid Working (Bristol 3 days a week) + Training + Development A market leading organisation requires a number of junior/graduate SQL Analysts to join its growing team. The successful candidates will play an integral part … of the support process for the company, working and assisting senior members of the team and supporting core software across all customers. The ideal candidate will be enthusiastic, flexible, with a keen focus on quality and have excellent interpersonal skills. This is an excellent opportunity to develop system skills and work as part of a technical team. Duties and … Responsibilities: Providing support on software applications using JIRA Triaging, diagnosing, investigating and resolving service desk calls in accordance with SLAs (Service Level Agreements) Escalating issues appropriately and work with senior members of the team in a timely fashion Liaising with 3rd party suppliers to resolve customer issues Reviewing customer environments to ensure integrity of the system, this will include More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 27,000 Annual
Posted:

Graduate/Junior Support/SQL Analyst x 3 - Bristol (REF34)

BS1, Bristol, City of Bristol, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
Graduate/Junior Support/SQL Analyst x 3 - Bristol - Training & Progression - New (REF34) Up to £27k + Excellent Benefits + Hybrid Working (Bristol 3 days a week) + Training + Development A market leading organisation requires a number of junior/graduate SQL Analysts to join its growing team. The successful candidates will play an integral part … of the support process for the company, working and assisting senior members of the team and supporting core software across all customers. The ideal candidate will be enthusiastic, flexible, with a keen focus on quality and have excellent interpersonal skills. This is an excellent opportunity to develop system skills and work as part of a technical team. Duties and … Responsibilities: Providing support on software applications using JIRA Triaging, diagnosing, investigating and resolving service desk calls in accordance with SLAs (Service Level Agreements) Escalating issues appropriately and work with senior members of the team in a timely fashion Liaising with 3rd party suppliers to resolve customer issues Reviewing customer environments to ensure integrity of the system, this will include More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum
Posted:
Support Analyst
Work from Home
10th Percentile
£25,750
25th Percentile
£28,500
Median
£34,000
75th Percentile
£42,500
90th Percentile
£55,000