26 to 50 of 62 Support Analyst Jobs with Hybrid or WFH Options

Maximo Support Analyst We have an excellent opportunity for a highly motivated and skilled Maximo Support Analyst to join us on a remote working basis for an initial period of 6 months to support a Maximo Upgrade project (7.6 to MAS8 environment). You’ll … be an experienced Maximo Support specialist and will provide 2nd line support for a Maximo 7.6 environment, undertake application configuration and testing, data loading, release management and stakeholder management. If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

pride themselves on being at the forefront of technology. Reporting to the head of service desk, you will be providing 1st and 2nd line support to all EU and APAC regions. Location: Hammersmith (Hybrid) Salary: up to £35,000 + benefits Your role as support analyst Function … as the primary point of contact and coordinate activities with the engineering teams to provide support. Support Windows 10 and MacOS operating systems Support iOS, Android devices. Deploy software packages via SCCM or JAMF to all devices in conjunction with desktop admin team. Ideally as support analyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user accounts. Exceptional verbal and more »

Finance Systems Support Analyst – Aderant £55-75k + package Hybrid working in London (2-3 days in office) Our client, a leading international law firm, are looking for a Finance Systems Support Analyst to come and join their Global Compliance team. The team supports the … firm’s business and professional services business. You will be assisting with the maintenance, management, support and enhancement of all aspects of the firms' finance applications. Specifically they use Aderant Expert (AdEx) and BigHand. Key Responsibilities Provide technical support for financial systems Conduct periodic financial systems reviews and more »

JOB TITLE: D365 CRM Support Analyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. … This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »

MS Dynamics (D365 CE/Power Platform) - Support Analyst - Salary up to £50,000 (plus package) - MS Partner - Fully remote A market leader in innovation and digital technology is growing their Dynamics team ahead of an exciting pipeline of projects. As a D365 Support Analyst, you … will work the latest technologies deliver to application support services to customers (including break/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an more »

An exciting opportunity has arisen to join a world-leading pharmaceutical organisation! SRG is seeking a graduate BTS Support Analyst for our client. If you're currently studying or have recently graduated in Computer Science/IT/Business Computing, this could be the opportunity for you. Initially … is based out of offices in Maidenhead on a hybrid working arrangement of 3 days on site after a qualifying period. As a BTS Support Analyst, you will actively support the Business Technology Solutions, Office of Ethics and Compliance, and Documentation Center teams. You will be responsible … for coordinating deployment activities for the UK business teams on the Veeva platform and the Master approval tool. Providing first-line support to users where accuracy, pace, and responsiveness are key. This work will provide an excellent opportunity to gain insights into the organization's structure, giving exposure to more »

Senior Supply Chain Decision Support Analyst-Remote Position (OR/WA Only) US-OR-PORTLAND Job ID: 24-37053 Type: Regular Full-Time System Office 1919 Building Overview Remote Position (OR/WA Only) This is a remote position - incumbents, who reside in Oregon or Washington only. There … Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork. Responsibilities Senior Supply Chain Decision Support Analyst: At Legacy, our mission is to make life better for others, and we carry out that mission in everything we do. We … you that type of individual? If so, we invite you to consider this opportunity in our Supply Chain department. This Senior Supply Chain Decision Support Analyst role will provide business intelligence to support strategic decision making with a focus on surgical and interventional services (SIS). Preferred more »

Infrastructure Support Analyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »

We are looking to hire a Service Desk/Support Analyst for a well-established Information Technology Services and Solutions company. the company develops applications for the banking industry and then migrating to a full IT services organisation. As a Service Desk/Support Analyst, you … skills Experience in administering and supporting the latest Microsoft technologies. Troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service … culture On-site parking Work from home Job Type: Permanent Pay: up to £30k per annum Schedule: Monday to Friday on Site Experience: Technical support: 3 years (preferred) Azure AD: 2 years (preferred) Microsoft Office 365: 2 years (preferred) Active Directory: 2 years (preferred) Work Location: Grantham more »

Technical Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join … its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and collaborative … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve … step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT … Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Service Desk Lead with preparing management information and reports. Handle software more »

Are you a proven Application Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a … great opportunity to really make a difference? If so, the newly created Application Support Analyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You … will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP System (Microsoft Dynamics Business more »

At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge … colleagues, where openness is encouraged and a can-do attitude is the norm. Job Description We are seeking a highly skilled and motivated Application Support Analyst to join our dynamic global team. The successful candidate will be responsible for providing Level2 technical support and troubleshooting assistance to … and more. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. Key responsibilities: Provide second-level technical support of business-critical applications to internal customers and end-users Triaging, prioritising and resolving issues promptly and effectively to minimize downtime and disruptions. End more »

Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: £12 per hour (rising to £13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with … entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation. About the job role Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support … and guidance to enquiries and incidents Wherever possible providing first call resolution to incidents raised. Where appropriate liaising with internal and external teams to support the resolution. Carrying out other related support tasks (e.g. booking equipment and maintenance visits) Working 5 days, 3 days in the office and more »

Job summary Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365? Would you like a hybrid working arrangement working from home as well as the office? We are looking for a Support Desk Analyst to join our IT … team at BPAS to provide first line IT support for all BPAS users and to maintain systems and processes to contribute to the day-to-day running of I.T. Services. You will work 2 days a week in the office and 3 days at home - and then be flexible … also looking for: Qualified to the equivalent of an HNC/HND standard of education or 1 years experience Experience providing user-facing IT support in IT Good general knowledge of IT arrangements in a workplace Experience of MS-Windows 10 and Office 365 and other established technologies. Main more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT Support Analyst who will provide on-site IT services at Bigham's London office (remote IT support cover for Quarry Wells when required … calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be a key member in delivering this great IT support service to Bighams & ByRuby. You will be a key resource in supporting the team with the management of our 500 Microsoft 365 In-Tune … connected devices which include laptops, desktops, mobile phones and tablets. Our aim is to provide world class IT Service and support for the business and you, and the team will enable this. You will also be responsible for reducing logged calls via problem management. You will need to identify more »

legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »

Position Title: Technical Support Analyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled … with client-server or web-based applications Familiarity with REST and JSON Knowledge of HTML Routing concepts External customer-facing experience in a software support environment APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both more »

My client in Central London is looking to appoint a talented Senior Application Support Analyst for Civica OpenRevs on a Contract basis. The role will play a key role in both the support and development of the Civica OpenRevenues system About the role: Based in Central London … key business areas to understand changing requirements, business processes and provide innovative solutions to ensure consistent delivery of services to our customers. Provide ongoing support for the Civica OpenRevs system About you: You will have the following experiences: Strong experience and core skills in supporting and configuring Civica Open more »

Finance Support Systems Analyst (Aderant) | Global Law Firm | Permanent | Hybrid | City of London | Up to £75,000 + Bonus (DOE) This client operates on a hybrid working model with 2 days a week being onsite in the City of London This role will support the Finance department … with opportunities to liaise with the Finance Director. Some of the responsibilities will include - Providing technical support for the financial systems. Working with external parties/vendors for user fixes/enhancements. Performing financial system reviews and identifying areas of improvement. ADHOC reporting on both the business and finance … side Support and development of in-house database applications. Creating reports and documenting processes Skills and Experience: Good knowledge of PowerBI Experience with Aderant applications Reporting and documentation experience Strong excel skills Use of SQL reporting, transact-SQL is desired Services offered by Computappoint Limited are those of an more »

Job Title: Application Support Specialist Location: Fully remote (Candidate has to be based in the UK) Job Type: Full-Time My client are leaders in providing comprehensive ERP solutions to our clients. They are dedicated to ensuring seamless operation and exceptional support for our ERP systems and are … seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing … their clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain more »

A fantastic opportunity has arisen for a Front Office Application Support Analyst to join a leading hedge fund on a permanent basis. The ideal candidate will come from an asset management or investment banking background. Key Skills: Strong SQL, .Net and multi-asset experience. Experience working in the more »