101 to 125 of 164 1st Line Support Jobs

1st Line IT Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team … to assist users with 1st line issues. Duties will include: Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer service We are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced More ❯

Post Title: 1st Line IT Support Engineer Job Purpose: To provide technical IT support to customers of Evolve IT; providing excellent customer service, technical support, and effective communications about technology. Responsible to: Service Desk Manager Liaising with: Support Desk … Team, Site Support Main/Core Duties: The IT Support Engineer role is to respond to email and phone support requests to maintain the operation of the customers' computer systems to an agreed level. This individual will provide remote and onsite support, ensuring the business is supported to achieve its targets. The IT Support Engineer will be responsible for both reactive and proactive maintenance activities. There will also be a requirement to contribute to IT projects. Associated Tasks & Responsibilities: To deliver support services effectively and efficiently. More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed. 1 in 6 weekends working. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be … resolving them in accordance with our service level agreements. You ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll also work with other members of the technical support team, using their knowledge and experience More ❯

looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a 1st Line IT Support Engineer to join us as we continue to expand throughout the UK. About the role An exciting … opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful … and resolved correctly Prioritise and manage open cases in a timely manner What you’ll bring to the role: Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong More ❯

Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . As the first point of contact for our customers, Support Analysts manage and resolve … support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a dynamic support … . What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with internal teams to align More ❯

you are care-focused and seeking to join a thriving organization, CHEC is your employer of choice! We have an exciting opportunity for a 1st line IT support engineer to join us as we continue to expand across the UK. About the role An exciting … opportunity has arisen for a dynamic IT Support Engineer to join our team during our next phase of growth. We are looking for a tech-savvy, forward-thinking individual to bring new ideas and solutions to our IT support team. If successful, you will serve as … to ensure all queries/issues are logged and resolved Prioritizing and managing open cases efficiently What you’ll bring: Experience in a similar 1st Line IT Support role, assisting end-users via phone, email, and remote support tools Ability to multitask in More ❯

Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Please note: As the … to join our energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. Working directly under the Support Team Leader you will be responsible for dealing with technical support requests from the client, the public, liaising with other engineers and … assisting with the maintenance of our client’s infrastructure. The position will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. There may be a requirement to work outside of business hours to accommodate customer requests or project More ❯

Job Title: First Line Support Engineer – 24/7 Shifts | Career Path to 2nd/3rd Line Location: Manchester (Training Phase) | Remote After Training (UK-Based) Salary: Up to £30,000 base + £3,100 shift allowance + overtime About the Role: Looking to … launch your career in technical support with real progression and variety? We’re hiring a First Line Support Engineer to join a rapidly growing 24/7 operations team supporting critical communications platforms. You'll be working across VOIP, alarm monitoring, and ticketing systems … with a clear development path into 2nd and 3rd line support. This is a shift-based position that includes nights and weekends. After your training in Manchester, you’ll transition to fully remote work on your assigned shifts. What You’ll Do: Be the first point of contact More ❯

Role: 1st Line IT Technician Location: Eastleigh Salary: £25,000 - £27,500 Hybrid Working Available We are working with a leading Digital Marketing Company based in Eastleigh , known for its innovative approach and cutting-edge technology. They are now looking for a 1st Line IT Technician to join their growing team and provide exceptional technical support in a fast-paced, creative environment . In this role, you’ll be the first point of contact for IT support, troubleshooting issues, and ensuring smooth day-to-day operations across the … client is looking for someone enthusiastic, customer-focused, and eager to learn —is this you? Required Skills: 1+ years experience in an IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows & Microsoft 365 environments Basic networking knowledge (DNS, DHCP, VPN) A passion for technology and More ❯

We are seeking a highly-motivated person to join a dynamic company which is fast-moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to our 1500+ customers, dealing with inbound telephone and email cases, logging them onto our CRM software and championing the case to closure for the customer. You will need to be professional, friendly with a can-do attitude and … as MS Office and VNC (remote control software). Support on-call rota out of hours. Experience 1 year+ experience in a 1st Line Technical Support role. Compensation & Benefits A full-time salary of up to £23,000 per annum depending on experience. More ❯

learn more. Base pay range Direct message the job poster from Hamilton Barnes I Recruit The People That Power Wireless Networks Job Title: First Line Support Engineer – 24/7 Shifts | Career Path to 2nd/3rd Line Location: Manchester (Training Phase) | Remote After … overtime About the Role: Looking to launch your career in technical support with real progression and variety? We’re hiring a First Line Support Engineer to join a rapidly growing 24/7 operations team supporting critical communications platforms. You'll be working across … VOIP, alarm monitoring, and ticketing systems — with a clear development path into 2nd and 3rd line support. This is a shift-based position that includes nights and weekends. After your training in Manchester, you’ll transition to fully remote work on your assigned shifts. What You’ll Do More ❯

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support … is looking to expand their technical knowledge in a fast-paced, collaborative environment. You ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You ll Be Doing: Be the first point of … contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and resolve issues where possible or escalate appropriately. Process service requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central More ❯

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support … is looking to expand their technical knowledge in a fast-paced, collaborative environment. You’ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You’ll Be Doing: Be the first point of … contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and resolve issues where possible or escalate appropriately. Process service requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central More ❯

Job Title: 1st Line Support Engineer Location: Preston- 5 days per week Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in … resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise … strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper More ❯

1st Line Support Engineer Apprentice (MBA Group Ltd) Apply From: 19/10/2024 Learning Provider Delivered by FIREBRAND TRAINING LIMITED Employer MBA GROUP LIMITED Vacancy Description The IT Support Analyst’s role is to work as part of the IT Service … dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 400+ users working across multiple sites. Ensure that incidents reported to the service desk are categorised and then … resolved as efficiently as possible. Support is provided primarily through remote desktop tools or physical attendance, should the need arise. Your Duties and Responsibilities Responsible for support of all MBA staff in their use of MBA IT systems, including PCs, laptops, and mobile phones. Respond to More ❯

Join to apply for the 1st Line Support Engineer role at Firstcom Europe Ltd . We are looking for an experienced IT Support Engineer to join our team. The role involves handling initial inquiries and incidents reported by customers, troubleshooting, and resolving technical … issues such as password resets, software installations, and providing support for software and hardware. The successful applicant will have a good understanding of networking and Microsoft 365, along with strong communication and organizational skills. The candidate should have a good working knowledge of the following areas: Microsoft … Email, SharePoint, OneDrive) Active Directory DNS, DHCP, File & Print Windows 10 & 11 support Microsoft Office Applications It would be advantageous to have knowledge in: Virtualization technologies Switching & Firewall technologies Backup software for Servers and Microsoft 365 3CX Telephone systems Company Benefits include: Pension, Free Parking, Simply Health, Life More ❯

We are searching for enthusiastic and hardworking individuals to join our team. You should have a good understanding of corporate IT support and CRM Systems. The ideal candidate will be adaptable and flexible, and have the desire to deliver an excellent service to all internal clients within the … firm. Role Responsibilities You will play an integral part in the 1 st line support queries coming through to the Service Desk and assist with any System support queries. You will also be connected to the development team for escalation and exposure to the … The Private Office and third-party product providers; Participating in ad hoc projects and tasks as and when required; Troubleshooting CRM based issues at 1st line level Develop understanding of the existing systems, requirements and roadmap, and actively contribute to the end solution Actively track activities through More ❯

Optical Production First Line Support Engineer 2nd shift Join to apply for the Optical Production First Line Support Engineer 2nd shift role at TieTalent . About ASML ASML brings together the most creative minds in science and technology to develop lithography machines … with 18 offices across the US, including Wilton, CT; Chandler, AZ; San Jose, CA; and San Diego, CA. Job Mission The WF Optics First Line Support Engineer (2nd Shift) supports production in the Wilton Factory, interacting with production teams and senior management. This role requires access More ❯

role? I've got an opportunity that could be of interest to you. Prestigious opportunity with a Global multi-disciplinary Design Practice for a 1st Line Support Engineer to join our team. Based in our Manchester studio, 3 days a week, the ability to qualify … for UK SC Security clearance is essential. You will be responsible for:- Acting as the primary point of contact for global IT Support Offering guidance from our knowledgebase and attempting first time fixes with staff Consistently hitting initial response targets to queries raised via our support More ❯

Here at Optum, we are excited to share that we are currently looking for a 1st Line Support Analyst ?to come and join our customer-driven, diligent, and collaborative team on a permanent basis. Working with our customers, we are leading the way in the … a difference What youll do Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support our Community Pharmacy customers across the UK, professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are … the technology industry but are perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience; we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance More ❯

Join to apply for the 1st Line Service Desk Support role at Atos Job Overview The … Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations in the UK. The First Line Support Analyst provides a single point of contact for customer incidents and inquiries, following documented processes to log, prioritize, and route … tickets. The role also involves incident resolution to support the First Time Fix Service Level Agreement, utilizing knowledge articles. Key Responsibilities Communicate clearly and effectively to identify customer knowledge gaps. Handle customer issues independently, suggesting resolutions with minimal prompting. Adapt to new situations and demonstrate a positive attitude. More ❯

Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets - updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge … professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills - both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring More ❯

First Line … Technical Support Engineer (Shift Patterns) Location : Chertsey, Surrey Department : IT Job Type: Full time Contract Type: Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service … culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be More ❯

First Line Technical Support Engineer … Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: £21,000 - £30,000 Basic (depending on experience) Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service … cover weekend shifts as and when needed. This is an office-based role at Krome’s HQ in Chertsey (Surrey). However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The More ❯

have experience in customer service but want to get your foot into a new industry? Are you fluent in Spanish and ready to support our customers with a first class service? ASK4 is always looking for a Spanish speakingFirst … Line Support Engineerto join our Internet Team over the Summer on a 4 month fixed-term contract. As a First Line Support Engineer at ASK4, you'll receive top-notch technical training to join our dynamic internet support team. You … our internet services. Logging calls/emails or live chats into the system and escalating to the second line when necessary. First Line diagnosis and resolution of technical faults. You will be the contact point for customer account administration. Work alongside a talented team of engineers More ❯