1stLine IT Support Technician Ideal opportunity for someone with 1+ years' experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site … supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1stLineSupport Technician, you'll be the first point of contact for technical support issues, assisting business clients … CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 1stLineSupport, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active More ❯
Rochester, England, United Kingdom Hybrid / WFH Options
TieTalent
Join to apply for the 1stLine IT Support role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the 1stLine IT Support role at TieTalent About 1stLine IT … Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you … are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1stline issues. Duties Will Include Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide More ❯
Technical Support Engineer – Helpdesk & 1stLineSupport (Cloud & Connected Tech) Location: Wythenshawe Salary: £34,000 per annum Hours: Monday to Friday, office hours A leading global technology company is looking to recruit a Technical Support Engineer to join its growing helpdesk … team , providing first-line technical support for a wide range of connected and electronic systems. This role is ideal for candidates with an electrical or electronic background who are ready to step into a fast-paced, office-based support environment. This is a front … reliable, customer-focused technical support that meets the demands of modern, connected technologies. The Role: Technical Support Engineer (Helpdesk/1stLine) - this role is centred on helpdesk-based technical support , acting as the first point of contact for diagnosing and More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
1stLine IT Support Engineer - Crawley - £28,000 - Hybrid Working! Role : 1stLine IT Support Engineer Area : Crawley Salary : £25,000 - £28,000 - Hybrid Working! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 1stlinesupport engineer to join their every dynamic IT department. They work in the IT Services industry, so IT is at the forefront of the business. They work with the latest technologies such as, Azure and migrations to Windows Server 2019. The IT manager fully … believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a junior IT professional to catapult their IT careers! Personality is key. We are looking for someone who More ❯
We are seeking a 1stLine IT Support Engineer to join our Service Desk team, providing exceptional customer-focused technical support to our clients, resellers, and partners. THE ROLE We are seeking a 1stLine IT Support Engineer … to join our Service Desk team, providing exceptional customer-focused technical support to our clients, resellers, and partners. You will assist with a variety of Internet, Cloud, and Unified Communications solutions via telephone, our CRM … system, and, when necessary, on-site. This role is diverse and technical in nature, with comprehensive training provided. KEY TASKS AND RESPONSIBILITIES Deliver remote 1stline technical support by answering inquiries via telephone and our CRM while adhering to agreed SLAs. Provide on-site IT More ❯
We are currently looking for an experienced 1stLineSupport Analyst who will join a small but dynamic IT team dedicated to providing exceptional support in a fast-paced business environment. The successful candidate will have prior experience in IT 1stLinesupport within a medium-enterprise sized business, demonstrating an ability to add value from the onset and will require the analyst to resolve the majority of incidents on a first-time fix basis. Tasks Manage and maintain Lenovo and Dell hardware including laptops, monitors, and related … objectives. Provide expert support and troubleshooting for Microsoft Windows 11, ensuring optimal performance and user experience. Requirements Proven experience as an IT 1stLine Analyst in a medium to enterprise sized organisation. Excellent troubleshooting and problem-solving skills. Outstanding customer service and communication abilities. Ability More ❯
1stLine IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. 06:00 14:30/14:30 22:00/22:00 18:30) Roc Technologies is looking for a 1stLine IT … Support Engineer to join our Managed Services team. Youll … be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-linesupport for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
Be among the first 25 applicants Robert Half Technology is assisting a market-leading financial services organisation based in London to recruit a 1stLineSupport Engineer for a 6-month initial contract . The role requires onsite presence in London. Role The 1stLineSupport Engineer will be the front line for call resolution regarding all IT-related issues within the organisation. Responsible for standardisation, provisioning, and support of desktops, laptops, and applications. Support of all workstations, Surface Pro devices, laptops, and … and supporting Windows environments, including Windows 10/11 and Active Directory. Proficiency in supporting Office 365 and Exchange. Ability to provide first-level support for general IT operational issues, both face-to-face and remotely. Experience with remote support tools and resolving technical issues over More ❯
1stLineSupport Engineer Location: Lockerbie Salary: Up to £28,500 plus benefits Are you an experienced 1stLineSupport Engineer looking for a new challenge? Our client, a well-established and growing organisation, is looking for a proactive and … and respond to helpdesk tickets, resolving IT issues efficiently. Configure and deploy new machines for users, including upgrades and repairs. Install, configure, and support printers, drivers, and other hardware. Provide effective support for Office 365, Windows 10, and mobile devices (Android and iOS). Assist with … a customer-focused approach. Ability to manage workload effectively and prioritise tasks. A solid understanding of networking and security principles. Experience within IT Support Engineer or similar roles If you’re passionate about IT, eager to develop your skills, and ready to make a real impact, this role More ❯
Stockton-on-Tees, England, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
razorblue role: We are looking for a 1stLineSupport Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1stline technical support to clients - supporting networks, cloud … as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application supportSupport for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active More ❯
1stLineSupport Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers across the UK. This position is based at their head office in Letchworth Garden City, and the successful candidate will work full-time from the … in IT, along with a methodical and organized approach to work, is essential. Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as they are reported … Updating support tickets raised by customers Troubleshooting issues reported by customers Being presentable, confident when speaking to customers, and willing to learn 1stLineSupport Engineer Salary & Benefits Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West More ❯
1stLineSupport Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1stLine IT Support Engineers! After already placing within the … business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting … business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to More ❯
Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLineSupport Engineer. This client-facing role is ideal for a proactive … and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLine Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email … end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1stLineSupport or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
FirstLineSupport Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well … HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a FirstLineSupport Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency … in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the FirstLineSupport Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home More ❯
1stLineSupport Engineer Apprentice (MBA Group Ltd) Apply From: 19/10/2024 Learning Provider Delivered by FIREBRAND TRAINING LIMITED Employer MBA GROUP LIMITED Vacancy Description The IT Support Analyst’s role is to work as part of the IT Service … dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 400+ users working across multiple sites. Ensure that incidents reported to the service desk are categorised and then … and on an on-the-job basis. To occasionally assist MBA clients directly with questions about access to MBA systems. Key Details Vacancy Title 1stLineSupport Engineer Apprentice (MBA Group Ltd) Employer Description MBA Group Limited is a dynamic and innovative marketing solutions provider More ❯
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : 27,000 - 33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans … by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging 27,000 - 33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with … Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1stLineSupport Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans … by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with … Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1stLineSupport Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯
We have an exciting opportunity for a 1stLine IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very … interested in having individuals join their team, who are keen to progress and succeed. 1stLine IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete … Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1stLine IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience More ❯
21.07.2025 col-wide Job Description: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1stLineSupport Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. This role offers an exciting opportunity for an experienced 1stLineSupport Engineer to join their expanding team. You will play a key role in maintaining high standards of client … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Razorblue Group
Join to apply for the 1stLineSupport Engineer role at Razorblue Group . This role offers an exciting opportunity to be part of a growing tech team, supporting networks, cloud services, infrastructure, and connectivity. Responsibilities include: Providing 1stline technical support … skills Experience with Microsoft Active Directory, Exchange Server & Office 365 Relevant certifications such as CompTIA or higher education qualifications Knowledge of Windows desktop support, mobile device support, and basic network troubleshooting Understanding of Microsoft Group Policy, Azure AD Sync, and Azure AD Connect Excellent English communication More ❯
Job Title: 1stLine Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have … an exciting opportunity for you to join our dynamic team as a 1stLine Service Desk Support! What You'll Do: As a 1stLine Service Support, you'll be the friendly face that supports over 2,000 end users … is crucial in ensuring that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems More ❯
Job Title: 1stLine Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have … an exciting opportunity for you to join our dynamic team as a 1stLine Service Desk Support! What You'll Do: As a 1stLine Service Support, you'll be the friendly face that supports over 2,000 end users … is crucial in ensuring that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems More ❯
Job Title: 1stLine Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have … an exciting opportunity for you to join our dynamic team as a 1stLine Service Desk Support! What You'll Do: As a 1stLine Service Support, you'll be the friendly face that supports over 2,000 end users … is crucial in ensuring that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems More ❯
Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. … The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1stLine Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Virtual … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1stLineSupport or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯
network you want to login/join with: Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. … The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1stLine Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1stLineSupport or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯