61 to 85 of 124 2nd Line Support Jobs

Exciting Opportunity: 1st & 2nd Line IT Support Technician Role Are you a dedicated IT professional seeking a rewarding position within an educational environment? GreatFind Recruitment is thrilled to present an opportunity for an enthusiastic IT Support Technician to join the dynamic team at … days holiday, pension scheme, and free parking. Opportunity for professional development and growth within a supportive environment. About the Role: As a 1st & 2nd Line IT Support Technician, you will play a crucial role in ensuring the smooth operation of our client's IT. Working … a unique opportunity to contribute to the school's expansion and provide essential support to staff and pupils. Key Responsibilities: Deliver 1st & 2nd line support for computing and AV estate, ensuring prompt resolution of technical issues. Maintain the server and network infrastructure, diagnosing more »

2nd Line IT Support Engineer - £28K-£30K - Stretford About the role My client wo are based in Stretford are looking for a 2nd Line IT Support Engineer to join their technical team. This is an exciting company to work for … Flexible working options Cycle to work scheme Development opportunities Regular social events Maternity and childcare benefits Responsibilities Ensuring the appropriate level of IT support is provided to the business on a daily basis Ensuring maximum availability of business systems, communication platforms, servers and network infrastructure Stay up to … in the development of other members of the IT team Skills/Experience Microsoft Office Servers Office 365 Troubleshooting Ticketing Previous experience in a 2nd Line Support role This is an amazing opportunity for an enthusiastic individual to join a company which is constantly expanding. more »

2nd Line Support Analyst : Your role involves providing technical support and resolving IT issues, ensuring the seamless operation of end-users to fulfill IT environments. You are tasked with supporting all aspects of hardware and software, prioritising incidents and service requests, Changes Problem … and hardware faults. Installing, configuring, and supporting desktops/laptops/MAC/Printers/tablets and smartphones running iOS and Android OS Support mobile devices e.g. tablets and smartphones running iOS and Android OS Attending site to provide support and installations Managing individual ticket queues … through customer communications. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket Escalating unresolved tickets to 3rd Line Support teams when required. Follow all company standards and procedures as currently documented Carry out regular reviews of existing processes and procedures more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft … and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »

Position: Second Line Support Engineer Location: Birmingham Salary: Up to £35,000 Our client, a leading fintech company, is at the forefront of revolutionizing financial services in Birmingham and beyond. With a commitment to innovation and a passion for empowering individuals and businesses, our client leverages … financial landscape. Joining our client means becoming part of a dynamic team driving change and shaping the future of finance. Key Responsibilities: Provide second line support to internal and external stakeholders, resolving technical issues efficiently and effectively. Troubleshoot complex problems related to our fintech products and … to enhance support processes. Participate in continuous improvement initiatives to optimize service delivery and customer satisfaction. Requirements: Previous experience in a second line support role, preferably within the fintech industry. Strong technical proficiency in troubleshooting software, hardware, and network issues. Excellent communication skills with more »

The Role: 2 nd Line Support The Hours: Monday- Friday 09:00 17:00 (Work form home flexible and office) Location: Crawley Salary … My client is looking for a dynamic and innovative candidate to join our rapidly growing company based in Crawley. They are looking for a 2nd Line Support Specialist to enhance the operational capabilities of our support team with telecoms. Job role Provide second … line technical support to the Support team as well as customers via phone, email, and other channels, ensuring high quality service and support for more complex issues. Troubleshoot and resolve advanced technical problems with telecommunications products and services, including internet connectivity, VOIP more »

My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support … Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team more »

2nd Line Support Engineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 12 months commercial experience … providing technical support and should be comfortable working both individually and as part of a team. The role will involve troubleshooting, supporting and maintaining a wide range of systems. The successful candidate will be joining but established support team and will be given the opportunity to more »

Job Title: 2nd Line Support Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2nd Line Support Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 support Support and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »

Job title: 2nd Line Support Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone more »

MSP Support Engineer (2nd Line) Location: Hook, Hampshire (hybrid working available) Type: Full-time, Permanent Salary: Up to £35,000 DOE Pyramid are working with a Hampshire based IT support provider looking to add to their team. This role offers the opportunity to … supporting valued clients over a range of industries with a commitment to high end service and exceeding their needs. Responsibilities: As an MSP Support Engineer, you will be responsible for delivering professional first and second-line technical support services within a Service Desk environment. … contribute to minimising problems by addressing potential issues before they escalate, ensuring a seamless experience for clients. Requirements: Minimum 3 years of experience providing 2nd line support in an MSP or School environment. Proficiency in Windows and Mac OS environments, mobile devices, Google Workspace for more »

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »

2nd Line Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level … Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is more »

2nd Line IT Support Engineer This is a brilliant opportunity to join a rapidly growing company who have an established client base and offer excellent career progression opportunity. £27,000 - £30,000 Salary DOE Fully funded training + certifications Generous benefits package Paid overtime opportunities. … Full time, permanent The role Act as a point for escalation from the 1st line team, providing 2nd line support to a range of businesses of different sizes. Assisting Field Engineers with your expertise where required. Putting research of projects into play. Identify … and troubleshoot issues. Help to manage the helpdesk. Escalate support issues promptly to the 3rd Line team. Monitor security threats and vulnerabilities. Job Requirements Full UK driving license. Right to work in the UK Minimum of 2 years experience within IT Support. Strong knowledge of Office more »

2nd Line Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2nd Line Engineer! After the client has won a few next clients, this is a brand-new hire for … support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »

in a role where you can help others? If so, this role could be perfect for you! This is an opportunity for a support driven individual who has worked in a helpdesk or support role to join a national business that develops, implements and supports the … flexibility is requested for this opportunity. Overtime weekdays/weekends at 1.5 Bank Holidays at 2. OTE including overtime £25,972+ Job specification Providing 2nd line support across multiple sites and users across the UK & Europe. Responsible for resolving all service and user requests end … s satisfaction and expectation. Personal specification Able to work effectively as part of a team. Knowledge of and experience of working in a helpdesk, 2nd line support or similar position. Passionate about helping others. Becomes involved in and contributes to team decisions. Offers suggestions to more »

2nd Line Support Engineer required by market leading organisation based in South Wales. This is a permanent position on a hybrid working basis with 2 days a week onsite (With flexibility). You will join an experienced IT Support Team responsible for supporting … technologies key to the operational success of the business. This is a hands-on role, working towards targeted Service Level Agreements (SLAs) to support the business, will be involved in exciting new technologies and systems … and will co-ordinate and assist with the roll out of related projects within the businesses. Main Duties: Monitor Service Desk tickets and provide 2nd line onsite and remote support. Work to set KPI’s to maintain the departments SLA to the business. Administer ICT Operational environments more »

2nd Line Support Engineer Permanent Location - Redditch based – Some WFH options can be available. Weekend Over Time available – not mandatory £30k-£40k DOE + Package + Laptop & Phone Our client an MSP who offers BAU and in-depth infrastructure support to a varied … workforce of users, are looking to hire two additional 2nd Line Engineers due to additional growth within the business. They require a technical professional that has supported via a ticketing system and is able to/experienced within the below. Experience within an MSP environment Handled multiple more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »

+ Benefits In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and … solutions-focussed IT Support Technician is required to join the team on a full-time basis in this highly rewarding, 1st and 2nd line support role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses … and Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a wide range of more »

2nd Line IT Support Technician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional … payment 2nd line IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration Basic networking skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »

1st/2nd Line IT Support Oxfordshire Permanent Join our Client as an IT Technical Support Analyst! Responsibilities: Provide first-line technical support for computer systems Handle helpdesk requests and incidents Configure, install, and maintain desktop and laptop PCs … Support telephone systems, audiovisual equipment, and video conference facilities Maintain software licensing and hardware inventory Liaise with third-party IT support companies and vendors Adhere to defined standards and procedures Requirements: Expertise in Windows-based PCs and servers Previous experience in a first-line support role Proficiency in Windows Desktop, MS Office, and Google G-Suite Certification in IT (A+ or MCSE) Ability to obtain SC Clearance Desired Skills: Familiarity with Windows Server, MS Exchange, and Active Directory Knowledge of firewalls, networking, telephony, and IT security Experience with virtualization, MDM more »