Service Delivery Manager
- Hiring Organisation
- Odevo UK
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
services to Odevo UK and its Operating Companies. You will ensure services meet agreed SLAs, manage service performance and escalations, and drive continuous service improvement across the organisation. This role is central to maintaining operational stability while improving service quality, customer satisfaction, and efficiency. You will lead … clear communication Build strong relationships with OpCos and internal stakeholders through regular service reviews and engagement sessions Monitor service performance, analyse metrics, and drive continuous improvement initiatives Develop, maintain, and improve IT service management processes and standards Identify Continuous Service Improvement opportunities and transition ...