226 to 250 of 264 Customer Insight Jobs

ll be doing? Craft and own a bold Beauty eCommerce strategy that smashes growth targets and sets new standards in the industry. Spot trends before they happen - use data, customer insights, and competitor analysis to unlock new opportunities and stay ahead of the curve. Partner with top beauty brands to elevate product listings, sharpen pricing, and deliver irresistible promotions. … app experience to keep customers inspired, engaged, and coming back for more. Collaborate cross-functionally with UX, tech, marketing, and supply chain teams to create seamless, end-to-end customer journeys. Lead innovation in personalisation and discovery, making the Beauty experience feel tailor-made for every shopper. Location: This is a hybrid role based in London or Nuneaton, with More ❯

you will lead the planning, execution, and optimisation of programmatic advertising campaigns across all digital channels. Your primary objective is to attract high-value players by leveraging data and customer insights, ensuring campaigns are highly targeted, cost-efficient, and measurably contribute to brand awareness, consideration, and new depositing customers. This role requires you to be the primary point of … passionate about the role and have relevant experience, we want to hear from you! Key Responsibilities Plan, execute, and optimise programmatic advertising campaigns across digital channels. Leverage data and customer insights to attract high-value players and support revenue goals. Manage relationships and optimise performance with programmatic suppliers (DSPs, SSPs, Direct Publishers, Tech Partners). Make decisions on sourcing More ❯

DIGITAL JOURNEY MANAGER (CX, Service Design, Product) £390.00 pd Inside IR35 12 months 3 days on-site London, Zone 1 Key Responsibilities Customer Journey Ownership Lead the design, delivery, and optimisation of the end-to-end customer journeys (e.g., on-boarding, purchase, adoption, support...). Define vision and KPIs for digital journeys, ensuring alignment business and customer. Act … as the voice of the customer - insights, data, and feedback to lead improvements across digital touch-points. Digital Strategy & Execution Translate strategy into actionable road-maps, collab with product, design, engineering, and marketing. Drive personalisation and segmentation strategies to create differentiated experiences for different customers. Ensure all digital journeys are compliant, accessible, and aligned with the brand promise. Performance … Optimisation Monitor journey performance using analytics and customer feedback, identifying friction points and opps. A/B, multivariate testing to optimise customer experiences. Report on performance metrics to leadership, highlighting successes and areas for improvement. And more... Get in touch to get the full description - - and apply. DIGITAL JOURNEY MANAGER (CX, Service Design, Product) £390.00 pd Inside IR35 More ❯

execution, with a particular focus on the Emerging Mid-Market segment . Key Role Responsibilities: Developing and executing go-to-market strategies for new product features and launches. Building customer profiles, targeting strategies, and messaging frameworks. Creating engaging marketing and sales enablement materials. Conducting customer research and insight gathering to inform product roadmap decisions. Partnering cross-functionally … B2B product marketing, ideally within the tech sector. EMEA experience would be highly valuable Strong background in end-to-end GTM planning and execution. Ability to leverage data and customer insights to shape strategy. A collaborative, self-motivated individual with excellent people skills and a "can-do" attitude. If you have the relevant background in B2B tech product marketing More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Vanta Customer Success Manager, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach … of the book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our … time. Responsibilities Guide our customers in our Growth segment through onboarding, implementation, product adoption, and value-driven success. Work with Vanta customers across industries, functions, and stages of their customer journey in a strategic manner. Proactively partner with Account Managers by flagging at-risk accounts, providing customer insights, and highlighting expansion opportunities Empower customers to become self-sufficient More ❯

This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing. If you're customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the … future of tax filing in the UK. Responsibilities Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage with … backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence. Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability. Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to More ❯

This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing. If you're customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the … future of tax filing in the UK. Responsibilities Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage with … backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence. Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability. Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to More ❯

This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing. If you're customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the … future of tax filing in the UK. Responsibilities Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage with … backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence. Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability. Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to More ❯

This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing. If you're customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the … future of tax filing in the UK. Responsibilities Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage with … backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence. Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability. Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to More ❯

This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing. If you're customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the … future of tax filing in the UK. Responsibilities Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage with … backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence. Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability. Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to More ❯

and go-to-market teams to define and execute our payment strategy. Responsibilities Strategic Leadership: Lead the definition and execution of our new payment proposition, ensuring alignment with both customer needs and business strategy. Product Innovation: Drive the launch of innovative online payment solutions from concept to production, solving complex challenges and capturing new market opportunities. Customer-Centric … teams. Execution at Scale: Prioritize backlog tasks and manage day-to-day activities to balance long-term strategic thinking with operational excellence. Stakeholder Management: Regularly report on project milestones, customer insights, and progress against KPIs to leadership. Skills and Qualifications Zero-to-one Product Launch Experience: Demonstrated ability to bring innovative online payment solutions from concept to market while … navigating ambiguity. Customer-Focused Mindset: Strong experience conducting customer interviews and leveraging insights to shape product strategy and execution within the online payments domain. Payments Expertise: A background in online payment systems, fintech, or financial technology is highly preferred. Must have experience implementing detailed solutions for complex use cases like payment processing, fraud prevention, compliance, and international payments. More ❯

and go-to-market teams to define and execute our payment strategy. Responsibilities Strategic Leadership: Lead the definition and execution of our new payment proposition, ensuring alignment with both customer needs and business strategy. Product Innovation: Drive the launch of innovative online payment solutions from concept to production, solving complex challenges and capturing new market opportunities. Customer-Centric … teams. Execution at Scale: Prioritize backlog tasks and manage day-to-day activities to balance long-term strategic thinking with operational excellence. Stakeholder Management: Regularly report on project milestones, customer insights, and progress against KPIs to leadership. Skills and Qualifications Zero-to-one Product Launch Experience: Demonstrated ability to bring innovative online payment solutions from concept to market while … navigating ambiguity. Customer-Focused Mindset: Strong experience conducting customer interviews and leveraging insights to shape product strategy and execution within the online payments domain. Payments Expertise: A background in online payment systems, fintech, or financial technology is highly preferred. Must have experience implementing detailed solutions for complex use cases like payment processing, fraud prevention, compliance, and international payments. More ❯

key part of shaping the role and defining the optimum model and processes based on previous experience gained in a similar role. Responsibilities: Defining and prioritising requirement based on customer insights, commercial value, and technical feasibilitysupported by clear business cases. Collaborating with delivery partners to identify the best-fit technical solutions to meet both customer and business needs. … and proposed changes. Coordinating User Testing following software updates/changes. Understanding cross-functional/cross entity impacts, ensuring smooth transitions of projects into BAU Required Skills & Experience Strong customer focus with ability to understand customer requirements, expectations and align them with product functionality. Understanding of IM&T/software development lifecycle (including methodologies e.g. Agile) and associated More ❯

key part of shaping the role and defining the optimum model and processes based on previous experience gained in a similar role. Responsibilities: Defining and prioritising requirement based on customer insights, commercial value, and technical feasibilitysupported by clear business cases. Collaborating with delivery partners to identify the best-fit technical solutions to meet both customer and business needs. … and proposed changes. Coordinating User Testing following software updates/changes. Understanding cross-functional/cross entity impacts, ensuring smooth transitions of projects into BAU Required Skills & Experience Strong customer focus with ability to understand customer requirements, expectations and align them with product functionality. Understanding of IM&T/software development lifecycle (including methodologies e.g. Agile) and associated More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy & Creation Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for events … degree in a marketing-related subject would be ‘a nice to have’. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy & Creation Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for events … degree in a marketing-related subject would be ‘a nice to have’. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

adopt digital-first mindsets. Contribute to talent development through mentoring and knowledge sharing. Drive IT for IT Ai initiatives Collaborate with UX, service design, and product teams to ensure customer insights inform solution design and delivery. Monitor customer feedback and digital performance metrics to drive continuous improvement. Essence of Role - Key Accountabilities: Integrated planning of programmes and projects More ❯

adopt digital-first mindsets. Contribute to talent development through mentoring and knowledge sharing. Drive IT for IT Ai initiatives Collaborate with UX, service design, and product teams to ensure customer insights inform solution design and delivery. Monitor customer feedback and digital performance metrics to drive continuous improvement. Essence of Role - Key Accountabilities: Integrated planning of programmes and projects More ❯

adopt digital-first mindsets. Contribute to talent development through mentoring and knowledge sharing. Drive IT for IT Ai initiatives Collaborate with UX, service design, and product teams to ensure customer insights inform solution design and delivery. Monitor customer feedback and digital performance metrics to drive continuous improvement. Essence of Role - Key Accountabilities: Integrated planning of programmes and projects More ❯

our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities Must-have requirements You … to-end. 6-Month Metrics Lead a High-Impact Technical Project : Drive the architecture and delivery of a significant backend service or API enhancement (e.g. multi-country rollout or customer-facing API improvements). Improve System Resilience : Design and implement automated failover or retry logic for at least one critical payment flow to reduce downtime and improve customer More ❯