226 to 250 of 372 Customer Insight Jobs

portfolio and roadmap. You will lead strategic research efforts across markets, competitors, and emerging technologies while bringing structure and clarity to product planning through data analysis, opportunity sizing, and customer insights. This is a high-impact role ideal for someone who enjoys combining analytical thinking with market intuition and who is excited to work at the intersection of crypto … and strategic risks. Partner with Product Managers to explore new product opportunities, validate assumptions, and structure go or no-go decisions. Work cross-functionally to synthesize internal product data, customer feedback, and qualitative research into actionable insights. Own and maintain a market intelligence and research stack by producing periodic briefs and strategy documents for internal stakeholders. Lead or support More ❯

months) Contract Reason: Specific Project Hours Per Week: 36 hours Base Location: Tameside One, Ashton-under-Lyne The Role Tameside Metropolitan Borough Council is embarking on a 2-year Customer Experience Programme (CEP) which aims to transform how customers interact with Tameside Council. The programme will enable consistently good customer experience across all customer contact channels. The … Programme Team will work closely with business areas to achieve this, making better use of customer insights to improve effectiveness and reduce avoidable contacts and demand. Where possible, the team will utilise co-production, engaging users in the look, feel and processes when designing resident facing services. Tameside Council is committed to delivering high-quality digital services to our More ❯

executing, and optimising impactful online marketing campaigns that showcase Vixio's regulatory intelligence products and services. Leveraging your strong expertise in Financial Services, you will analyse market trends and customer behaviours to craft precise, data-driven strategies across diverse digital channels, including paid advertising, social media, email marketing, search engine marketing, and content creation. You will continuously monitor and … sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Develop and implement digital marketing campaigns across multiple platforms (e.g., Google Ads, social media, email marketing, SEO, etc.) Manage and optimise website content and SEO including … marketing strategies effectively. Digital marketing expertise - Proficiency in SEO, PPC, social media advertising, email marketing, and content marketing Data analysis and interpretation - Ability to analyse campaign performance metrics and customer data to optimise marketing efforts Experience with Marketing Automation Tools - Familiarity with platforms like Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager and Social Media Management tools for scheduling More ❯

The Role As a Product Designer at Trayport, you will be responsible for the customer experience design of a world leading energy trading platform. From green-field cutting edge applications to existing tools that need to keep up to date with market trends and user needs. Asking the right questions and listening hard to the answers, from the data … with intuitive workflows that makes the application irresistible to users. Partnering with Product Management to design modern web and mobile applications for traders and brokers. You will own the customer experience of the client facing applications at Trayport and ensure a consistent and coherent approach across the whole product. Translating business requirements and customer insights into compelling ideas More ❯

The Role As a Product Designer at Trayport, you will be responsible for the customer experience design of a world leading energy trading platform. From green-field cutting edge applications to existing tools that need to keep up to date with market trends and user needs. Asking the right questions and listening hard to the answers, from the data … with intuitive workflows that makes the application irresistible to users. Partnering with Product Management to design modern web and mobile applications for traders and brokers. You will own the customer experience of the client facing applications at Trayport and ensure a consistent and coherent approach across the whole product. Translating business requirements and customer insights into compelling ideas More ❯

with the team and wider business. The role... Strategic planning to increase sales performance within your assigned areas for year on year growth, create monthly promotional campaigns tailored to customer demands and market trends to maintain a strong market presence. Data analysis across online performance, customer insights and market research to identify and action improvements Ensure content is … availability to maximise sales and profit against objectives Contribute to continuous improvement measures to support business growth and success Carry out market research to keep on top of trends, customer demand and competitor activity Reporting to management on performance, development areas and competitor activity The desired candidate will have... Ideally existing experience within a similar role in Ecommerce or More ❯

in action? Follow us on We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together … opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you apply for an account, view your main dashboard, and make transfers).Critical to this will be ensuring customers are excited by our … This team must ensure our customers are excited by our product Collaborate closely with the Lead Product Designer and design team to create an optimised and differentiated Current Account customer experience Problem solve with the engineers in your team on how to build solutions, helping them make the right trade-offs to ensure a speedy delivery of value and More ❯

our new Network API team. The team's purpose is to deliver API products that unlock the value of our technology assets and meet the needs of a new customer - the Developer. We will do this by designing and building a new suite of API products to be scaled across Vodafone markets, commercialising the APIs to maximise value, and … wider market adoption and buy in. This role will lead the portfolio strategy, vision and product development, as well as ensuring best in class market execution to deliver best customer experience. Key activities include leading developing global product strategy, product definition and prioritizing development & engineering efforts and product performance. • Functional leadership, coaching and development of the Network API Product … LRP. • Planning and setting product investments to align with the portfolio vision and strategy. • Analysing industry trends and segments to support the portfolio strategy. Working collaboratively with market and customer insights to guide best practice execution and customer segment requirements. • Defining development priorities and ensuring agile squads deliver to delivery milestones to achieve roadmap in collaboration with Technology More ❯

Requirements: Technical expertise in Dynamics 365 CE, including schema building, workflows, and plugins Excellent communication and interpersonal skills Experience with Dynamics 365 Field Service Management Experience with Dynamics 365 Customer Insights Experience with Azure Knowledge of Microsoft Co-Pilot Ability to lead and coordinate implementation projects Software Competencies: Dynamics 365 CE Power Automate JavaScript Azure More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 8+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 8+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

in a collaborative, growing team. 📍 Location: Remote-first (UK-based), with 1 day/month in London or Nottingham 💸 Salary: Up to £75,000 What You'll Do: Drive customer insights through segmentation, campaign performance, and behavioural analysis Lead data science-focused projects: forecasting, churn, frequency modelling, experimentation Work cross-functionally with data engineers, ML engineers, product and marketing More ❯

Proven success in B2B technology sales, ideally within AI, data analytics, or cloud services Strong understanding of AI applications in financial services and insurance (e.g., fraud detection, risk modeling, customer insights) Experience working with Tier 1 technology vendors and strategic partners Excellent communication, negotiation, and stakeholder management skills Ability to manage multiple opportunities and priorities in a fast-paced More ❯

Proven success in B2B technology sales, ideally within AI, data analytics, or cloud services Strong understanding of AI applications in financial services and insurance (e.g., fraud detection, risk modeling, customer insights) Experience working with Tier 1 technology vendors and strategic partners Excellent communication, negotiation, and stakeholder management skills Ability to manage multiple opportunities and priorities in a fast-paced More ❯

PE-backed and entering an exciting new phase of growth—so there’s no better time to join. If you’re a commercially minded product marketer who loves translating customer insights into market-winning strategies, this one’s for you. The Senior Product Marketing Manager will own the go-to-market success of high-impact cybersecurity products—shaping positioning More ❯

Associate Director - Quantitative - Customer Insights & Experience This role is no longer available. Please click here to see all the roles we are currently working on. Our company combines advisory insight with cutting-edge technology to help a wide variety of companies place the Voice of their Customer at the heart of decision making. We employ a range … of agile mechanisms to capture, analyze, and socialize customer and employee feedback, including real-time programs, customer panels, pop-up communities, and snapshot studies. We offer a professional service, acting as an extension of our clients' teams. Using your research and client service skills, you will lead projects and client accounts, including kick-off meetings, project design, quality … assurance, and delivery of strategic outputs. You will manage and develop client relationships, aiming to bring customer experiences to life for your clients. With a quantitative background, you will thrive in a tech-enabled environment, supported by a highly capable, tech-savvy team. Our location offers the best of both worlds-close to trains and planes without the stress More ❯

Data Insight Manager - GIS Leeds, West Yorkshire Hybrid Working - 3 days onsite per week An innovative and insight-led organisation with a growing data function is seeking a talented Data Insight Manager - GIS to lead spatial analytics and modelling across a range of commercial, property, and strategic initiatives. The Data Insight Manager will be responsible for … insights, managing a small team, and shaping the use of spatial data across the business. You'll work closely with senior stakeholders to inform key decisions around planning, marketing, customer insight, and transformation. Alongside managing geospatial projects end-to-end, you'll also play a hands-on role in building advanced spatial models, creating visual insight tools … and ensuring high analytical standards across all geospatial outputs. Data Insight Manager - GIS - Key Requirements: Proven experience in a senior, lead, or managerial geospatial insight role Strong skills in SQL and/or Python Experience with GIS/Geospatial platforms such as Esri ArcGIS Track record of delivering spatial insight in commercial or strategic contexts Ability to More ❯

A mission-led, fast-growing SaaS business is looking for a Director of Customer Success to lead and scale their post-sale customer journey. Backed by a proven founding team with a track record of building and exiting high-growth tech companies they are now building a category-defining platform that will reshape how employees receive elite coaching. … This is a rare opportunity to join at a formative stage and take ownership of the customer success strategy across a modern, people-centric product used by HR, L&D, and People leaders across forward-thinking organisations. ⭐ The Role The Director of Customer Success will lead the vision, strategy, and execution of the full customer lifecycle — from … onboarding through to renewal and expansion. This person will champion customer outcomes internally, ensuring every touchpoint is intentional, insightful, and value-driven. You'll manage a high-performing CS team, own key accounts, and act as the escalation point for strategic clients. Working cross-functionally, you’ll bring customer insight into product, coaching, design, and commercial decisions More ❯

A mission-led, fast-growing SaaS business is looking for a Director of Customer Success to lead and scale their post-sale customer journey. Backed by a proven founding team with a track record of building and exiting high-growth tech companies they are now building a category-defining platform that will reshape how employees receive elite coaching. … This is a rare opportunity to join at a formative stage and take ownership of the customer success strategy across a modern, people-centric product used by HR, L&D, and People leaders across forward-thinking organisations. ⭐ The Role The Director of Customer Success will lead the vision, strategy, and execution of the full customer lifecycle — from … onboarding through to renewal and expansion. This person will champion customer outcomes internally, ensuring every touchpoint is intentional, insightful, and value-driven. You'll manage a high-performing CS team, own key accounts, and act as the escalation point for strategic clients. Working cross-functionally, you’ll bring customer insight into product, coaching, design, and commercial decisions More ❯

into the mid-cap and enterprise space. Why this role? This is a rare opportunity to join a growing startup in a role that sits at the core of customer experience. You’ll help customers navigate essential parts of the Zelt platform, solve real problems, and create meaningful value every day. This is not just a reactive support role. … interaction into a moment of trust. You will work closely with Support, Product, and Engineering to improve workflows and make the platform more intuitive over time. You will own customer conversations from start to finish, with the autonomy to act and the support to grow. You are thoughtful, curious, and solution-focused. You do not just close tickets. You … a constructive and solution-oriented approach A systems thinker who solves problems at the root, not just on the surface Bonus: Familiarity with tools like Intercom, analytics platforms, or customer insight software Bonus: Experience in people-first environments such as hospitality, reception, or service roles. Why to join us: Be the trusted voice customers rely on when it More ❯

into the mid-cap and enterprise space. Why this role? This is a rare opportunity to join a growing startup in a role that sits at the core of customer experience. You’ll help customers navigate essential parts of the Zelt platform, solve real problems, and create meaningful value every day. This is not just a reactive support role. … interaction into a moment of trust. You will work closely with Support, Product, and Engineering to improve workflows and make the platform more intuitive over time. You will own customer conversations from start to finish, with the autonomy to act and the support to grow. You are thoughtful, curious, and solution-focused. You do not just close tickets. You … a constructive and solution-oriented approach A systems thinker who solves problems at the root, not just on the surface Bonus: Familiarity with tools like Intercom, analytics platforms, or customer insight software Bonus: Experience in people-first environments such as hospitality, reception, or service roles. Why to join us: Be the trusted voice customers rely on when it More ❯

Location: Flexible in Kent - Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellent service at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements … and supporting digital transformation. As a senior leader, the Head of Customer Experience directly influences customer retention, satisfaction, and the division’s long-term growth. What you’ll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯