76 to 100 of 196 Customer Service Jobs in Manchester

journey. This role is simply pivotal to that journey. The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population? Can you do it? The answer is yes, if you can provide first class administration support to assist in … when we move to Manchester Science Park) Is this You? Reporting into the Lead and Senior Associates, youll be experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment, proficient with using MS Office and CRM systems, passionate about meeting … a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

customers’ main point of contact within the Company, including answering the phone, logging tickets, and monitoring emails Develop knowledge and understanding of customers Field customer inquiries to the relevant department Liaise with different departments within the company Report any customer concerns to the team leader or manager Desirable … experience/characteristics: Knowledge of effective customer service Technical knowledge of current information technology Exceptional interpersonal skills Proven strong analytical, problem-solving, logical thinking, and decision-making skills Experience with database use (preferably SQL Server) Experience using and supporting Windows OS Experience dealing with customers face-to-face more »

the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »

of multiple technology platforms into specific benefits for a given public sector organisation To have expertise in selling software and related services to transformation, customer service, engagement, communication, public affairs and technology leadership within the UK public sector and brings a detail-oriented approach to the job and … to procurement working closely colleagues in other functional groups. Responsibilities Develop a growth strategy focused both on local government and NHS sectors Understand complex customer requirements for Digital Experience platforms , including CRM,CMS , self-service, digital transformation, consultation, engagement and communications within the public sector Develop effective strategies … and our inbound and outbound marketing efforts Support the management team in developing sales strategies Maintain a up to date CRM with accurate dates , customer notes and stages as per sales playbook Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients and more »

all relevant parties (internal and external) To develop and maintain an in-depth understanding of each client’s business needs. To report all client service issues to the CAM teams whilst ensuring that a high standard of client care is maintained at all times. To react in an efficient … and courteous manner to client requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the Client Services departments, across genres and between the various departments and premises of the Company to include, but not limited to, Client Development, Client … Marketing, Event Programming, Customer Service, and Product Support teams, to ensure that the business needs of the client are met. To assist the CAM teams to ensure that all info pages event related information is accurate, up to date & accessible across all sales channels e.g. Call Centre and more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

operating systems and Office 365. * Familiarity with networking concepts, including TCP/IP, DNS, DHCP, etc. * Experience with Active Directory administration. * Excellent communication and customer service skills. * Ability to work independently and as part of a team. * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are desirable more »

logistic system * Inspections and condition monitoring of installed equipment * Efficient and effective equipment breakdown recovery * Escalation management of equipment/system incidents * Interact with customer management team keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner. * Interpret electrical circuit diagrams and work … assembly drawings and check lists * Manage spare parts including usage, inventory levels, repairs, receipts, replenishments, ordering * Demonstrable compliance with Health and Safety regulations and customer standards and regulations * Excellent customer service skills for both internal and external customers * Appreciation of control systems (WCS, WMS, SCADA) * Appreciation of more »

customers main point of contact within the Company, including answering the phone, logging tickets, and monitoring emails Develop knowledge and understanding of customers Field customer inquiries to the relevant department Liaise with different departments within the company Report any customer concerns to the team leader or manager Desirable … experience/characteristics: Knowledge of effective customer service Technical knowledge of current information technology Exceptional interpersonal skills Proven strong analytical, problem-solving, logical thinking, and decision-making skills Experience with database use (preferably SQL Server) Experience using and supporting Windows OS Experience dealing with customers face-to-face more »

Field Service Engineer (Compressors) Covering Northwest/Yorkshire patch (Liverpool, Manchester, Leeds, Huddersfield) £40,000 - £45,000 + In-House Training + Progression + 33 Days' Holiday + Van + Fuelcard + Company Bonus Are you a Field Service Engineer looking to join a specialist market leader, covering … benefits package. The role will be covering the Northwest & West Yorkshire, servicing & installing their variety of top range equipment for their growing high end customer base. The position will be based from home, with occasional travel to the company site. The right candidate will need knowledge with compressors and … will ideally be experienced with travelling around to different sites providing an excellent service to customers. A fantastic opportunity for a Field Service Engineer looking to develop their career as an industry expert within a company that cares for their employees. The Role Service, maintenance and examination more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Location: Manchester and surrounding areas Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

and detail-oriented Administrator to join the established team on an initial 6-month contract basis. The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. Responsibilities: Processing all required spare parts orders and expediting requests for upcoming projects Placing large parts orders for Projects (MC & FA). Providing support to other DI businesses for procurement activities. Management … calls received etc. Ensuring the compliance with the relevant KPI targets. Ensures a high quality standard of the ticket/activity/iBase/customer data base entries. Monitor customer satisfaction requirements. Prequalification Questionnaire support for the FS elements. Qualifications/Experience: Excellent interpersonal skills, in particular telephone more »

Level Executives and following a structured sales process. You'll analyse client trends and create sales strategies to cross and upsell into your existing customer portfolio and use your developed relationships to attract new customers to Moorepay. Throughout, you'll collaborate with both Operations and Marketing to develop these … the requirements. Key responsibilities include: Holding regular account reviews with clients to identify their requirements. Maintaining a thorough knowledge of the companys products and service offerings. Articulating solutions through demonstrations and proposals to match client requirements. Developing relationships to attract and retain clients within your portfolio. Driving revenue within … the company in a professional manner and building excellent relationships with clients to the companys benefit. Replying to customers following requests for information and service issue resolutions. Skills & experience Proven sales professional with experience in a sales quota carrying capacity (£200k TCV per annum or more). Excellent customer more »

Projects Lead subject support for PE and Project Qualifications to achieve goals, milestone and KPIs for the subject Be responsible for reactive and proactive customer focused activity. Enhance our customer service offering. Develop, consult and deliver key subject specific messages to internal and external stakeholders and customers more »

performance. You will be joining a team that is hard working, talented, enthusiastic and helps support one another to develop, whilst delivering a crucial service for the Business. The daily workload is challenging and fast paced. Work requests and communications need handling in timely manner, ensuring any urgent requests … and written communication. Excellent attention to detail. Proven organisational skills. Ability to multi-task, context switch and work effectively under pressure. Enthusiastic with a customer focused attitude. Previous experience in a customer service or administration role. Experience using Jira would be beneficial. Understanding of the gambling industry more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

that stock cover is acceptable. Responsibilities: Monitor key trading tasks such as stock management, fragmentation, and slow movers. Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience. Take ownership of our WMS software and how it's utilised across the more »

the companys claims needs, such as Registering new claims and reporting to insurers Dealing with incoming correspondence Liaising with insurers where necessary Providing great customer service at all time Actively contribute to the delivery of the companys Claims Vision. To develop strong foundations in claims handling skills and … Verlingue sites in the UK. The Claims Team is regarded as the shop window of Verlingue and is responsible for delivering an exceptional claims service to clients. Key Accountabilities To assist clients with the presentation of their insurance claims To develop an appropriate level of technical claims knowledge in … and cost-effective manner without compromising on quality or client satisfaction To demonstrate the ability to keep own work clearly prioritised and actioned within service standard commitments. To demonstrate the ability to actively support the broader Claims team to deliver on the collective service standard commitments. To drive more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. * Enthusiastic * Excellent communication skills and articulation * Understanding and recognition of Customer Service and Quality * Flexibility and adaptability * The ability to work in a fast paced and changing environment * Numeracy skills * Reports and accountable to more »