'Help Desk Support' Job Vacancies

26 to 32 of 32 Help Desk Support Jobs

IT Helpdesk Support

Birmingham, Alabama, United States
Precision Resources
Precision Resources, a division of The Trimarc Group, Inc. is currently searching for an experienced IT Helpdesk Support Analyst to join our client in Birmingham, Alabama. This is an indefinite contract position with a growing organization and is hybrid-eligible for candidates in the Greater Birmingham Area. The position works between 35 and 40 hours each week and … Overtime or On-Call would be a rarity. The primary role of the IT Helpdesk Support Analyst is to serve as the main point of contact for supporting all First/Second level IT support needs. This individual will work in a team to ensure coverage for calls, voicemails, emails and chat sessions. This position requires … a strong technical acumen, focus on the customer (internal employees) support and attention to detail in documenting issues and following processes and escalation procedures. Position Duties/Responsibilities: Minimum 3 years enterprise IT Helpdesk/Desktop Support experience in a WINDOWs environment. Manage user accounts with working knowledge of Microsoft Active Directory, Azure, Entra and Intune. More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

HelpDesk Support Specialist

City of London, London, United Kingdom
Russell Tobin
We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot … and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment. Familiarity with Multi … rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯
Posted:

HelpDesk Support Specialist

London Area, United Kingdom
Russell Tobin
We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot … and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment. Familiarity with Multi … rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯
Posted:

AV Desktop / Helpdesk Support Engineer

Berkshire, United Kingdom
Creative Personnel
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a team of … av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound More ❯
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:

Level 1 Helpdesk Support

Minnetonka, Minnesota, United States
Techlink Systems
YEARS OF EXPERIENCE IN THE FOLLOWING: RESPONSIBILITIES: Primary function is to answer calls arriving at the Support Center and to accurately identify, prioritize and log the service requests within the established standards. Diagnose problems by asking accurate, concise questions in a professional and timely manner. Accurately prioritize, categorize and log calls, reset network passwords, resolve print queue problems … manage crisis escalation and transfer calls to other support group as appropriate, assist in projects as needed. COMPETENCIES: Excellent customer service, interpersonal, organizational and communication skills; Ability to work in a fast paced changing environment; Understanding of Windows based applications; familiarity with relevant operating systems, the Lotus and Microsoft Suite of products, the Internet and networking; ability to More ❯
Employment Type: Any
Salary: USD Annual
Posted:

Technical Support Apprentice (HelpDesk Heroes Ltd)

1 Long Lane, London, England
Hybrid/Remote Options
HELPDESK HEROES LTD
A friendly and dynamic technical support team is currently looking for a Technical Support Specialist, to join their growing international team in their London office with an option to work remotely few days a month (work from home). Role This professional and reliable IT solutions company with a personal touch offers services such as network … and server management, disaster recovery, workstation support, IT security and webservices. As a Technical Support Specialist, you will be responsible for providing technical assistance to a range of clients across a range of products and services. You will liaise with clients, maintain relationships as an account manager and evaluate their issues to ensure you are able … exciting opportunity for an outgoing, talented, technically minded person to join an enthusiastic and professional team of experts. Duties and key responsibilities: Providing level 1 and 2 technical support and assistance across a range of products, including hardware and software support. Evaluating and escalating technical or customer related issues when necessary to level 3. Providing technical and support More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,000 a year
Posted:

Helpdesk / Field Support Technician

Farmington, Connecticut, United States
SRI Tech Solutions
Helpdesk/Field Support Technician Location Farmington, CT 06032. We are seeking a Helpdesk/Field Support Technician to serve as the first point of contact for all inbound technical support requests. The technician will provide onsite and remote support for PCs, Apple devices, printers, and peripheral equipment. Key Responsibilities: Provide strong … field support for end-user devices and peripherals. Troubleshoot basic networking issues (IP addressing, DHCP, DNS). Work with or learn IDF environments. Manage and update tickets accurately in the ticketing system. Communicate proactively with clients and internal teams. Troubleshoot and document technical issues through resolution. Maintain SLA targets and manage workload effectively. Take ownership of issues and More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:
Help Desk Support
10th Percentile
£24,500
25th Percentile
£25,000
Median
£29,000
75th Percentile
£31,500
90th Percentile
£32,250