26 to 50 of 75 Help Desk Support Jobs

Help Desk Engineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line Helpdesk Support Engineer for one of our clients based north of Portsmouth, Hampshire. The Helpdesk is responsible for supporting and maintaining clients’ IT systems and for providing efficient desktop support … responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries Overview To provide 1st line (helpdesk) technical support to external customers, assisting them with hardware and software problems via phone, email or onsite. Duties and Responsibilities Provide technical support, answering support queries either … be proactive when dealing with user issues Log all calls on the call logging system and maintain full documentation and follow internal procedures Respond to enquiries from clients and help them resolve any hardware or software problems Support users in the use of Computer equipment by providing necessary assistance Allocate more complex service issues to the relevant More ❯

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will … upon to provide solutions to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP/Executive support … on installations, upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS More ❯

Helpdesk Support Contract - 3 months Livingston - Onsite (5 days per week) A new, short-term IT Helpdesk Contract has just arisen with a well-known Client of ours. We're on the lookout for a hands-on, tech-savvy problem solver to work with our Client, keeping their IT systems running smoothly and helping to resolve technical issues … that arise. The successful candidate will be a go-to person for deskside & remote support, user & systems admin, hardware fixes, software updates, and all things network-related. Key tasks & responsibilities will include: Supporting users across head office and remote sites Managing hardware (PCs, laptops, printers etc) Keeping software and systems up to date and secure Troubleshooting network and … and making sure issues get sorted fast And to be successful, we're seeking candidates with the following knowledge & experience: Demonstrable knowledge & experience working in a similar IT Helpdesk Support, Service Desk Support or IT Support role Solid Windows (Win 7/10/11, Server 2008/2016) & Microsoft Office (2016/ More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist . This entry-level position is suitable for someone with 2 to 4 years of experience and offers exposure to an enterprise computing environment. The ideal candidate should possess strong technical troubleshooting skills and … excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral issues. Perform on-site analysis, diagnosis, and resolution of workstation and peripheral problems, and implement corrective hardware and More ❯

Ref: #950086 What’s the job? Your primary role is to support team members across New Zealand and Australia to resolve technology issues and queries. Other responsibilities include; Acting as a key link between the CLAAS Harvest Centre and Landpower team members and the technology team. Providing feedback to colleagues on commonly occurring issues and playing a role … sell and service machinery to farmers and their contractors from our locations throughout New Zealand and Australia. Our Christchurch and Melbourne offices co-ordinate wholesale activities and provide support functions. As a family-owned business we recognise the importance and value of the long-term relationships that we have grown over the last 45 years with our international … work hard and enjoy having a laugh. Who are you? You’re big on customer service and work hard to find solutions for your teammates. Having worked in service desk roles, you understand the basics and know your way around a Microsoft stack. If you’ve worked in a role that involves dealing with remote branches or offices, that More ❯

Overview This position supports the full spectrum of customer-facing technical support for an IT infrastructure environment that spans telecommunications, networking, and PC-based/LAN/WAN systems. The role includes managing the relocation of individuals across buildings, requiring a strong understanding of telecommunications infrastructure, networking, and basic BICSI standards. Ideal candidates will be able to install … troubleshoot, and maintain infrastructure components while supporting workstation hardware/software and customer network connectivity. Requirements 1) Telecommunications and Infrastructure Support Plan, install, and troubleshoot telecommunications infrastructure systems (e.g., cabling, patch panels, networking devices). Assist with the relocation of IT systems and personnel, ensuring seamless telecommunications and network connectivity. Test and validate infrastructure components before deployment in … coordination with building moves. Perform BICSI-compliant infrastructure installation and adhere to industry standards. 2) Network and Systems Support Troubleshoot and resolve network connectivity issues across LAN/WAN environments. Install, configure, and troubleshoot workstation hardware and software (Windows, Mac, AWS). Manage user authentication systems such as Windows Active Directory and MFA. Administer and support More ❯

Freelance IT Helpdesk Support Engineer (Antwerp) We are seeking an IT Helpdesk Support Engineer to provide first-line technical support for our Client in the Logistics Sector. You will be responsible for diagnosing, troubleshooting, and resolving technical problems related to hardware, software, and networking issues. As a part of the IT support team, you will play a key role in ensuring the smooth operation of the company's technology infrastructure and delivering exceptional customer service. Responsibilities: Provide first-line support for all IT-related issues raised by end-users via phone, email, or ticketing system. Troubleshoot and resolve issues related to desktops, laptops, printers, and other hardware devices. Diagnose … company-specific software. Assist with network connectivity issues (Wi-Fi, VPN, LAN, etc.) and guide users through basic troubleshooting steps. Escalate complex or unresolved issues to higher-level support teams (2nd/3rd line). Ensure timely follow-ups with users to provide updates on the status of their issues and ensure resolution satisfaction. Install, configure, and maintain More ❯

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs … pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯

Social network you want to login/join with: Job Title: Junior Helpdesk/IT Support Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position suitable for candidates with 2 to 4 years … exposure to an enterprise computing environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral performance and More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting … skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests More ❯

you want to login/join with: We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The … qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding More ❯

Systems Administrator (1st Line Help Desk Support) Position: Systems Administrator (1st Line Support) Location: Bromborough Hours: Monday - Friday 8:30-5:00 Our client is looking to expand their team within the IT department. They are seeking a Systems Administrator (1st Line Help Desk Support). This is an excellent … opportunity for someone with IT systems management experience. Duties: This job is focused on overseeing the patching and updating of Windows systems, providing 1st line support, and ensuring the smooth operation and security of IT systems for clients. The responsibilities include: Coordinating patch deployment Monitoring system health Resolving software issues Providing customer support through a helpdesk … platform Communicating with clients, support teams, and field engineers Skills: Experience in IT systems management or a similar role Use of remoting software such as TeamViewer Diagnosing and resolving application and Windows system-related issues Use of ManageEngine is an advantage Imaging and installing Windows OS Optimising and maintaining Windows OS Diagnosing network-related issues including LAN and More ❯

solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT … Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and … resolution of IT requests Who We Are Looking For A diploma or degree in IT, Computer Science, or a related field (or equivalent experience) Previous experience in IT support or a helpdesk environment is beneficial but not essential Strong problem-solving skills with the ability to troubleshoot hardware and software issues Good understanding of Windows and Mac operating More ❯

The DAI Technology Department is seeking an IT Helpdesk Support, who will be responsible for maintaining and ensuring the proper functioning of workstations, printers, and all peripherals. Duties include ensuring that each system is configured with the appropriate software according to specific policies and guidelines, has network connectivity, and is fully functional. The individual will work as a … member of a team and will utilize a help desk request system, working under the supervision of the Manager, IT Support and closely with other members of the IT team. Roles and Responsibilities: Manage help desk tickets in a timely manner and document customer interactions. Maintain detailed records of customer communication, problems, and remedial … issues. Communicate DAI best practices to end users regarding software usage and security. Additional responsibilities may be assigned as business needs evolve. Minimum Qualifications: Proven technical experience in a help desk environment and have or working towards a college degree in computer science or related field (Equivalent combinations of experience and training will be considered). Experience researching More ❯

about partnering with their customers and supporting them to get the most from our solutions and that’s why they’re looking for an all-star Tier-2 Support Specialist to be the next line of defence for their industry leading pharmacy automation lines. If you're tech savvy but also love working with people, we'd love … overall customer experience Properly document all interactions within ticketing systems Provide proper details for escalated issues to a Tier 3 team for success Provide well-thought out direction to help customers deploy and maintain existing products Author and review knowledge base content to promote support scalability and improve self-service capabilities Provide feedback within the organisation about … that can be addressed before they become serious or widespread Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvement Provide technical (Help Desk) support to learning management systems’ users What You'll Need to Succeed Two or more years of experience in customer support, technical support More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and hardware inquiries. … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and hardware inquiries. … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an More ❯

Helpdesk Support Administrator Newtownabbey £ Competitive + Benefits Artemis Human Capital are currently working with a long-established building services provider with decades of experience that operate at the forefront of their sector. Operating throughout the UK and Ireland, the company is known for quality and reliability. An opportunity has arisen due to continued growth and they have a … vacancy for a Helpdesk Support Administrator. The role You’ll be the first point of contact for queries, providing helpdesk and administrative support. The role involves logging requests, coordinating work orders, liaising with clients and maintaining accurate records—all while delivering excellent customer service. Key responsibilities Log and manage incoming helpdesk calls Update internal systems with completed work … and documentation Coordinate work with internal teams and subcontractors Provide clients with regular job updates and resolutions Escalate urgent issues as needed Support contract managers in delivering quality service Maintain accurate admin records and generate reports Manage finance-related admin (POs, invoices, etc.) Essential criteria Experience in an administrative role in a fast-paced office environment Strong admin More ❯

formed a multidisciplinary creative team with a common denominator: the pursuit of excellence in each project, regardless of the challenge involved. We are currently looking for an IT Helpdesk Support & System Administrator to join our international Team based in Madrid! What you will do User support and setup of computers, in PC and MAC environments. Set … up and support of smartphones and tablets, both Android and IOS. Inventory of hardware and software. Network Management. Coordination with technical supplier's services (Microsoft, Dell, Canon, Apple, among others). Office 365 Administration (Users, groups, Exchange, Teams, SharePoint, Intune ) Helping with facilities tasks What you should bring A minimum of 1 year of experience in Helpdesk or More ❯

Customer Support Administrator (Helpdesk) Peterborough, Cambridgeshire 40 Customer Support Administrator (Helpdesk) Reporting to: Head of Service Delivery Location: Peterborough Hours: 40 hours per week Business Overview With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of … only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments. At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for … a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success. Role Overview As a Customer Support Administrator, you will be responsible for providing exceptional service to customers while managing key accounts and inquiries. You will act as the first point of contact for customer queries More ❯

Tecsa is growing its OneViu retail analytics platform tech delivery team and is seeking a Helpdesk Support Manager. The Helpdesk Support Manager will work collaboratively with client account teams and internal technical team to provide a structured and responsive helpdesk service. This is a hands-on role within an innovative and fast-growing digital business. Your … processes and knowledge bases as new capabilities are introduced to the platform. Each Tecsa OneViu client will have a local helpdesk analyst who will report into the Helpdesk Support Manager. Currently 2 direct reports are anticipated in 2025. Core responsibilities will include: Lead the implementation and management of a global helpdesk support operation offering support … and adjusting schedules as needed. 3-5 years in a support or customer service role, with at least 2 years in a technical support or help desk position. 1-2 years of experience managing a team in a high-demand environment. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with More ❯

reliability, and performance. However, what truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and email to diagnose probable cause … or Qualifications for the role: Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems Desirable Skills or Qualifications for the role: Machine tool More ❯

About I am seeking a Helpdesk/Customer Support Analyst for my client in Southampton. Work Model Hybrid (3 days onsite, 2 days remote) with a shift pattern: 4 days on, 4 days off, covering 6am to 11pm. Key Responsibilities Provide second-level support to external customers and partners. Answer incoming calls and respond to inbound … customer issues; document work in case notes and knowledge base articles; escalate issues as needed. Participate in knowledge transfer activities, including passing information to 1st level teams and support partners. Address and resolve customer concerns promptly and provide feedback to development teams when necessary. Keep customers updated on case statuses. Coordinate and participate in operational problem resolution for … support team to develop and implement process improvements. Communicate effectively with support team members across regions. Qualifications Minimum 2 years experience in a technical helpdesk support role. Preferred: Technical skills in SQL and database management. Working knowledge of Windows OS from Windows 7 onwards. Basic networking knowledge. Exceptional customer service skills. Ability to work More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, chelmsford col-narrow-left Client: WUNDERTALENT Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk … Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, basildon col-narrow-left Client: WUNDERTALENT Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to More ❯