101 to 125 of 195 IT Services Manager Jobs

IT Service Delivery Manager - Hybrid/UK/BE/NL - £45K-£55K - permanent role OCS Consulting plc is a leading IT Consultancy with offices … in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including … clients which are UK and European Based. Key Requirements include: Minimum 2 years' Management Experience Experience of working in a technical delivery role Experience of both managing and delivering services to Clients Line management experience Software management experience is a nice to have Excellent English written and verbal communication skills Team management and team development experience An engaging and More ❯

IT Service Delivery Manager Hybrid/UK/BE/NL - £45K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices … in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including … clients which are UK and European Based. Key Requirements include: Minimum 2 years Management Experience Experience of working in a technical delivery role Experience of both managing and delivering services to Clients Line management experience Software management experience is a nice to have Excellent English written and verbal communication skills Team management and team development experience An engaging and More ❯

Are you passionate about delivering top-quality IT services? Do … you enjoy driving operational stability and continuous improvement? Are you skilled at clear communication, insightful reporting, and proactive service management? We're looking for an IT Service Manager to lead the delivery of smooth, high-quality IT services by managing third-party suppliers and championing ITIL best practices. In this key role, you … processes, while supporting the onboarding of new services. About you StepChange is seeking someone with strong ITIL knowledge-ideally ITIL v4 certified-and proven experience managing IT services in complex multi-vendor environments. You're skilled at supplier management, handling contracts, SLAs, escalations, and driving improvements. You're familiar with incident, problem, and change management and comfortable More ❯

Are you passionate about delivering top-quality IT services … Do you enjoy driving operational stability and continuous improvement? Are you skilled at clear communication, insightful reporting, and proactive service management? Were looking for an IT Service Manager to lead the delivery of smooth, high-quality IT services by managing third-party suppliers and championing ITIL best practices. In this key role, youll … and better processes, while supporting the onboarding of new services. About you StepChange is seeking someone with strong ITIL knowledgeideally ITIL v4 certifiedand proven experience managing IT services in complex multi-vendor environments. Youre skilled at supplier management, handling contracts, SLAs, escalations, and driving improvements. Youre familiar with incident, problem, and change management and comfortable with service More ❯

India, the Americas) and is home to Nipro Medical Europe, Nipro PharmaPackaging International, and the Institute for Medical Practice (iMEP) Belgium. About the role The IT Service Manager ensures effective delivery of IT Service Management to internal customers. This includes managing outsourced infrastructure service providers and acting as line manager for local … IT managers at two sites. Key responsibilities involve overseeing contracts, monitoring vendor performance … resolving escalations, and driving service improvements. The role also includes strategic alignment of services with business goals and managing costs and risks. Additionally, the IT Service Manager owns core ITSM processes-incident, problem, change, service request, and asset management-ensuring quality execution and leading major incident response. You will also support and guide local IT More ❯

Customer Experience Manager - IT Services Customer Experience Manager - IT Services This range is provided by Robertson Sumner. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title : Customer Experience Manager Location : London (Office-Based) Represented … level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service, Business Development, and General Business Industries Technology, Information and Media, IT Services and IT Consulting, and IT System Installation and Disposal Referrals increase your chances of interviewing at Robertson Sumner by 2x Get notified about new Customer … Experience Manager jobs in City Of London, England, United Kingdom . Customer Experience Lead (Full-Time) - Oxford Street London, England, United Kingdom 4 hours ago London, England, United Kingdom 4 hours ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom More ❯

Social network you want to login/join with: Project Manager - IT Managed Services, guildford col-narrow-left Client: Location: guildford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Cisilion are seeking a Project Manager with … a proven track record of successfully delivering IT projects in a managed services environment. The ideal candidate must have experience in delivering IT technical service based solutions while managing stakeholders, vendors, and client expectations. The role is a core element of the Client Services function and will partner closely with Sales and Operations to … ensure services are deployed, tested and released effectively. Key Skills Mandatory Project Management Expertise: Demonstrated success in managing IT Services projects. Industry Knowledge: Foundational understanding of IT (infrastructure, cloud, and collaboration technologies). Operational Knowledge: Foundational knowledge of operational practices – Incident, Change and Problem Management. Certification: Accredited in Prince II or PMI. Client-Facing More ❯

Cisilion Leatherhead, England, United Kingdom Project Manager - IT Managed Services Cisilion Leatherhead, England, United Kingdom Direct message the job poster from Cisilion Head of Talent at Cisilion | Delivering Beyond Expectations Cisilion are seeking a Project Manager with a proven track record of successfully delivering IT projects in a managed services … candidate must have experience in delivering IT technical service based solutions while managing stakeholders, vendors, and client expectations. The role is a core element of the Client Services function and will partner closely with Sales and Operations to ensure services are deployed, tested and released effectively. Key Skills Mandatory Project Management Expertise: Demonstrated success in managing … IT Services projects. Industry Knowledge: Foundational understanding of IT (infrastructure, cloud, and collaboration technologies). Operational Knowledge: Foundational knowledge of operational practices – Incident, Change and Problem Management. Certification: Accredited in Prince II or PMI. Client-Facing Skills: Exceptional communication, presentation, and negotiation skills. Client Engagement : Excellent client-facing and presentation skills. Proven ability to juggle More ❯

Job Description Cisilion are seeking a Project Manager with a proven track record of successfully delivering IT projects in a managed services environment. The ideal candidate must have experience in delivering IT technical service based solutions while managing stakeholders, vendors, and client expectations. The role is a core element of the Client Services function and will partner closely with Sales and Operations to ensure services are deployed, tested and released effectively. Key Skills Mandatory Project Management Expertise: Demonstrated success in managing IT Services projects. Industry Knowledge: Foundational understanding of IT (infrastructure, cloud, and collaboration technologies). Operational Knowledge: Foundational knowledge of operational practices – Incident, Change and … on continuous self-improvement. Key Tasks Main Responsibilities: End-to-End Project Delivery Ensure projects are delivered on scope, on time, within budget, and meet quality expectations. Execute managed services projects such as service deployments, migrations, collaboration solutions, voice and audiovisual deployments, and system refreshes. Transitioning services into production environments, collaborating closely with operational teams and ensuring service More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media … of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helping ensure they achieve their strategic goals, meet their contractual obligations … Improvement. Accountable for defining, documenting and integrating service performance & governance standards across Ecosystem, which may include defining key performance indicators and metrics to help ensure measuring and tracking IT service performance across the Ecosystem in a standard, consistent manner that drives stability, quality, efficiency and effectiveness, in line with ITIL best practice. The role entails chairing Service Review More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Senior Category Manager - IT & Technology | £80,000 to … bonus | 12% Cash allowance | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK, Europe and Asia, to join an existing IT Category … ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values Confident in engaging and influencing senior level stakeholders, and More ❯

Customer Experience Manager - IT Services, london Client: Robertson Sumner Location: london, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Job Title : Customer Experience Manager Location : London (Office-Based) Represented by Robertson Sumner – Your Specialist Recruitment Partner Robertson Sumner is delighted to More ❯

representing a global organisation embarking on a significant operational and digital transformation programme. As part of this, they are looking to bring in an experienced IT Service Manager to help evolve their service management ecosystem and maximise the value of their ServiceNow platform. This is a permanent position, ideally based onsite in Parma a few days … the optimisation of the existing ServiceNow platform, ensuring its alignment with wider digital and operational transformation goals Acting as the key point of contact between the business and IT, translating operational needs into scalable and actionable ServiceNow capabilities Enhancing and refining existing ITSM processes such as incident, change, problem, and service request management Supporting improvements in service mapping More ❯

Job Description IT Governance Officer/IT Service Desk Manager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over … business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: There are 4 parts to this role IT Service Desk Oversight Compliance and … Cyber Essentials Plus and ISO27001 requirements and other international standards as part of business as usual (BAU) to ensure periodic recertification. b. Conduct monthly testing of Cyber and IT controls. c. Monitor and manage audit and risk remediation actions. d. Ensure all IT documentation, policies, and Standard Operating Procedures (SOP) are up to date and adhered More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high … degree of responsibility and a wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the … Incident, Request, Change and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this role More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high … degree of responsibility and a wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the … Incident, Request, Change and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this role More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high … degree of responsibility and a wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the … Incident, Request, Change and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this role More ❯