/50 Hybrid Essential Skills VMware vSphere Active Directory Microsoft Azure Portal Infrastructure management Windows Server 2016, 2019, and 2022 Configuration Manager Desirable Skills: ITIL framework Linux based systems Microsoft SQL Oracle databases PowerShell scripts. If this role is of interest, please apply with your up-to-date CV and more »
challenges. Break down technical concepts and build positive relationships at all levels of the organization. Experience with ITSM practices and certs in Azure and ITIL are a plus Why Join? Exceptional culture, compensation and benefits Career and professional development Highly collaborative, low ego environment Top tier staff across all departments more »
record of maturing service desk operations and leading service transformation projects. Experience in operating within an Azure environment and extensive experience with ServiceNow and ITIL Foundation v4. Strong leadership and interpersonal skills, with the ability to manage diverse teams and maintain high levels of performance. Excellent communication skills, capable of more »
deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support/ more »
experience. Requirements Minimum of 5 years' experience in an IT infrastructure role managing a complex and global IT environment. Experience of working in an ITIL operational process environment and ideally having worked within an ISO 27001 accredited environment or equivalent. In depth working knowledge of a diverse array of Infrastructuremore »
integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications more »
North West London, London, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »
of one or more financial products such as Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX. Working knowledge of Change Management Process Nice to have: ITIL know how or certification. Knowledge of FIX Protocol Working knowledge of TCP, UDP networking protocols Experience working with data pipelines or microservices management platform. more »
the ability to lead vendors/partners inline with BDO requirements and standards. Demonstrable knowledge of IT industry trends, suppliers, and products. Experience in ITIL methodology and standards. Good knowledge of BDO products and services advantageous. You'll be able to be yourself; we'll recognise and value you for more »
Infrastructure solutions through effective Change, Problem and Major Incident management. Essential Skills Required A strong understanding of Incident, Problem and Change management within an ITIL environment A minimum of 5+ years performing at least one of Problem, Change or Incident Management at a senior level Demonstrable experience working with outsourced more »
permanent solutions to on-going problems Understanding of fundamental computer architecture, TCP/IP networking, server virtualisation, storage and operating system concepts Knowledge of ITIL, willingness to pursue deeper study and expertise What we offer Competitive salary Generous bonus Excellent pension Fantastic holiday entitlement, 29 days + 2 Impact days more »
and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »
clearing, and financial markets. Possess strong analytical and diagnostic skills. Capable of supporting applications utilising .NET 2.0, 3.0, ASP, and Windows services. Desirable Skills: ITIL Foundation Certification v3 To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an more »
produce a consistent high standard of support documentation, providing feedback and ideas so that performance is continually improved Qualifications What we’re looking for ITIL Service Management (or equivalent) Working in a Service Support Role Awareness of Service Management Principles IT Service Management in an outsourced environment Appreciation of the more »
and possess a driving license (licence and vehicle access preferred but not mandatory). Ideal but Not Required: Experience with server and networking hardware, ITIL methodologies, and dynamic routing protocols. Certifications like LAIT/CCNA/CCNP or experience with Linux/Windows administration are a bonus. Join Us: We more »
Islington, London, United Kingdom Hybrid / WFH Options
Context Recruitment
experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients The business operates a flexible working policy, with a more »
North London, London, United Kingdom Hybrid / WFH Options
Context
experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients The business operates a flexible working policy, with a more »
Konversational - The ServiceNow Customer Workflow Experts
all aspects of the project delivery team. Prepare client facing and internal deliverables. Provide expert process leadership in workshops designing and planning business and ITIL processes. Building and maintaining relationships with key executives and decision makers. Drive the continuous improvements of our methodology and service offerings based on client experiences. more »
solving and communication skills. Good client focus and appreciation of Customer Experience Able to multi-task efficiently and work under time pressure Familiarity with ITIL working practices. Respectful of the organisation culture and values Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams more »
considered for this role you will have a bachelors degree or equivalent in an IT related subject and have multiple years’ experience in an ITIL process role, particularly relating to incident, problem and change management. We would also expect; Experience of developing best practice processes, policies and procedures for functional more »
Your expertise will be pivotal in configuring ServiceNow and developing reports to establish a robust framework for future operations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version 3 Practitioner level. Minimum 3 years of experience in Service Level Management. Successful track record in introducing new more »
experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic more »
also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration more »
