45 ITIL Jobs in Scotland

standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT governance framework such as ITIL, COBIT, ISO etc. Excellent communication skills with the ability to communicate confidently with colleagues at all levels across the organisation. Brightwork Ltd offers the services more »

to be self-supporting and proactive An awareness of emerging technologies and demonstrable desire to stay current Experience and understanding of working within an ITIL environment Other Desirable skills: Automation/scripting skills: csharp, Python (desirable) Familiar with Agile & DevOps Fast learner and delivery-focused Benefits Our people are supported more »

Strong knowledge and experience of IT change management processes and principles Willingness to stay up to date on information technology trends and security standards ITIL Foundation (or higher) Qualified in one or more of CISSP, CRISC, CCSP or equivalent experience What You’ll Get in Return: We are committed to more »

and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »

related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »

exposure to complex server licensing environments including Data Centres, DR, Virtualisation and Cloud Excellent SAM knowledge particularly around standards such as ISO 19770 and ITIL v3 Ability to understand software contracts, deployment reports and licensing grants in order to produce and interpret licensing compliance statements Extensive experience working within the more »

and met or exceeded within the overall BU plan, and individual services have improved profitability Staff are effectively managed, engaged and developed Experience: Minimum ITIL V3 Foundation qualified, ideally V4 Foundation Degree/Management Qualification or equivalent experience Ability to Manage diverse teams Relevant experience in a similar role Experience more »

Days on + 4 days off Shift Pattern. Full time. £35k + Overtime + 15% Bonus, The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. The ideal candidate will need to more »

conclusion of business cycles. Collaborating with both direct and banking partner clients to ensure business. What you'll need Experience within a support background. ITIL Knowledge (V3 or V4) within Service Management. SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills Understanding of Relational Databases. PowerShell more »

quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow more »

and disaster recovery plans tailored to the organisation's needs and best practices. Familiarity with industry standards (e.g., ISO 9001, ISO 22301, ISO 27001, ITIL) Working with colleagues to ensure regular testing and exercises are carried out to evaluate the effectiveness of business continuity and disaster recovery plans. Identifying areas more »

escalating where appropriate, to ensure timely resolution of issues across a wide range to technologies and services. •Proven knowledge if working in an ITIL service environment and adhering to strict SLA's. •Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail. â … Juniper Network Devices •Recent experience in a IT Helpdesk or Network related role •Experience of local government/public sector environments •ITIL Service Management About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering more »

IT Asset Team Leader - Hybrid, Glasgow Salary - Up to £48,000 plus bonus Head Resourcing is looking for an experienced IT Asset Team Leader to join a facilities management company in Glasgow. Revenues with this client have grown significantly to more »

Suppliers, escalating where appropriate, to ensure timely resolution of issues across a wide range to technologies and services. Proven knowledge if working in an ITIL service environment and adhering to strict SLA’s. Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail. Excellent communication … of Cisco/Juniper Network Devices Recent experience in a IT Helpdesk or Network related role Experience of local government/public sector environments ITIL Service Management more »

This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative impact on existing services. This in turn promotes seamless growth. Furthermore … our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little impact to existing services. Motivate, develop, and manage staff … trends. Experience Have sufficient technical knowledge of the services provided so as to be confident when dealing with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »

a comprehensive understanding of customer support operations and the ability to optimise service delivery through efficient system utilisation. Experience in service design in an ITIL environment - Creating, implementing and managing scalable Customer Support models and processes including SLA and SaaS Developing and ensuring competency within the team to support all … There may be the need to be available to meet in various Customer locations (including overseas) on an occasional basis. Possess essential skills for ITIL Certification, specifically in Service Design and Management, demonstrating a deep understanding of IT service processes and methodologies to enhance the overall efficiency and effectiveness of … in supervising/managing a team is required. Experience and certifications with systems Support, Connectivity and Remote Diagnostics are preferred in IT environment management (ITIL, COBIT, TOGAF, Lean IT, or similar industry stand certification more »

Up to £65,485 dependant on skills and experience What you'll be doing: Shared Infrastructure System Administration (Virtualisation, Data Centre and Networks) Support ITIL Change Management activities including the development of processes and evolution of toolset Develop, conduct and analysis for support of systems integration activities Support the T26 … VMware, ESXI, ESXTOP, VMware Horizon, SAN, DNS, DHCP, IP, Switching/Routing, Security, HTTP, NTP, VDI (PCoIP/RDP/VNC) etc Understanding of ITIL Service Management, experience with configuration management and release management - preferably qualified to ITIL Foundation level with experience of BMC Remedy Desirable: Experience of operating, testing more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details more »