Laurel, Maryland, United States Hybrid / WFH Options
TEKsystems c/o Allegis Group
monitoring, service design, and other IA program support functions. • Employing SE approach for systems planning design, execution, and sustainment. Basic Qualifications: • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ upon start. • Bachelor's Degree with 4-8 years of relevant experience or master's with … enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device configurations • Understanding of ITIL foundation or ITIL certified • AWS cloud certifications Additional Skills & Qualifications Must hold an active Secret clearance and Sec+ certification. A plus is for any candidates that have a More ❯
record of delivering complex IT projects to enterprise and mid-market clients. Deep understanding of professional services KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITILcertification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you More ❯
while continually developing proficiencies in processes. Strong written and verbal communications, team building and collaboration skills. An active Secret security clearance is required. DoD-8570 IAT Level 2 baseline certification (Security CE or equivalent). Preferred Qualifications: Prior experience at DISA, or knowledge of DISA systems and processes. Prior experience with SharePoint data entry. Experience performing customer outreach. Experience … how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements. Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security CE, CISSP, etc.)- ITIL certification. Engineer and models' connections across the DISN network by calculating bandwidth constraints. Performs simulations to determine the optimal interaction and paths between the different network entities (routers, switches More ❯
South West England. This position is officially known within the organisation as a Site Transition Technician ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDED If you have an IT certification then great. Or you may be a recent IT Graduate looking for your first role in tech. Or you may have worked as an IT Support Engineer and would … and work flexible hours when needed Full UK driving licence DESIRABLE (but not essential) Awareness of Microsoft 365 and Teams Certifications in Technology or Business Management PRINCE2 Foundation or ITIL qualifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects Develop skills that can lead to roles in More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
connectivity. Managing and monitoring hybrid cloud integrations and troubleshooting related incidents. Responding to and resolving incidents in a 24/7 wafer fabrication environment, adhering to strict SLAs and ITIL-based procedures. Contributing to continuous improvement initiatives by identifying automation or optimisation opportunities within the data centre. Collaborating with global teams across multiple time zones to ensure seamless handovers … . Ability to manage and coordinate with third-party vendors for the resolution of Severity-1 incidents. Experience liaising with IT security teams for vulnerability mitigation. Strong knowledge of ITIL processes; ideally ITIL-certified. Excellent communication, collaboration, and prioritisation skills. Eligibility to work in the United Kingdom without the need for visa sponsorship. Desirable skills: Familiarity with hybrid More ❯
contact the Hiring Manager. Person Specification Education and qualifications Essential Educated to GCSE level or equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a service delivery function Influencing the … Flexible attitude to prioritisation of workload (to support the dynamic nature of the service). Multi-tasking ability required to deal with multiple incidents awaiting resolution Desirable Understanding of ITIL working practices Experience of managing small project(s) Experience of testing newly developed software and Reporting problems/issues. Experience of working in an NHS organisation Experience of Customer More ❯
Barnsley, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience of working in an SME environment with circa 1000+ users Experience working with and/or ITIL qualifications Hold industry relevant qualifications such as MCSE Outstanding problem solving and troubleshooting ability Cyber Essentials Plus experience ISO27001:2022 experience Windows server cloud migrations Hays Specialist Recruitment Limited More ❯
train new staff. Competent in approving/signing off training modules. Skilled at leading projects from design to handover. Experience in managing 3rd-party service providers. Preferred (Not Essential) ITIL® (Information Technology Infrastructure Library) certification. More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
is paramount, so it’s key that your strength of character and resilience will get you through the tough and challenging times. As a minimum requirement you'll have: ITIL accreditation in service delivery and support, minimum of practitioner level in incident management and service operations, or equivalent business experience Significant experience in an IT operational management role Experience More ❯
experience; or 2-6 years of professional experience with a related Master's degree. Additional experience may be excepted in lieu of degree. Active DoD Secret Security Clearance Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date Understanding of ITIL foundation or ITIL certified Experience in architecture, design, development, and More ❯
equipment. Autonomous, self-motivated, and able to act with limited support and supervision (On-Call services) Conforms to international key IT processes such as support, change and asset management (ITIL ) Working on customer sites, be flexible for travelling to other sites on demand. The key responsibility is to provide customer facing end-user support within a team that includes … education and/or experience 3 years of technical experience in IT technical support and/or IT Service Delivery. Site specific language (site dependent) and English is required Certification would be a real added advantage on this role. A Technical Certification (Microsoft/HP/Dell/CISCO) ITILCertification CompTIA A+ Microsoft Certified Professional More ❯
implementation ITSM processes. Your Role: As an ITSM Consultant, you will focus on the strategic direction, governance, and implementation of IT Service Management (ITSM) processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Your Responsibilities: Act as the primary liaison between the external stakeholders/suppliers and IT Service Delivery, representing IT to the business … areas for service improvement. Serve as a change advocate, supporting organizational change management and user adoption efforts. Act as the main point of contact for business escalations. Key Qualifications: ITILcertification SIAM Solution Experience. Proven background in IT Service Management with a strong focus on service delivery. Passionate about enhancing service quality and delivering an exceptional end-user More ❯
implementation ITSM processes. Your Role: As an ITSM Consultant, you will focus on the strategic direction, governance, and implementation of IT Service Management (ITSM) processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Your Responsibilities: Act as the primary liaison between the external stakeholders/suppliers and IT Service Delivery, representing IT to the business … areas for service improvement. Serve as a change advocate, supporting organizational change management and user adoption efforts. Act as the main point of contact for business escalations. Key Qualifications: ITILcertification SIAM Solution Experience. Proven background in IT Service Management with a strong focus on service delivery. Passionate about enhancing service quality and delivering an exceptional end-user More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Virgin holidays
business and Service & Operation Manager to ensure processes bring value to all business directorates and where required identify continual service improvements. About you We're looking for someone with ITILcertification (Foundation or higher, e.g. ITIL v3 or v4 certification) and a strong grasp of enterprise platforms like ServiceNow and PowerBI. In addition to this, you More ❯
Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom
ERS
operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITILMore ❯
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITILcertification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITILcertification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITILcertification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITILcertification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITILcertification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITILCertification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Change and Configuration or Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
awareness is important, as is being confident in project process and governance. You'll need excellent stakeholder management skills, alongside strong written and verbal communication skills. Prince 2 or ITIL qualifications will be beneficial. Exposure across project management would also be beneficial. What you'll get in return In return, you'll work in an exciting senior role in More ❯