151 to 163 of 163 ITIL Certification Jobs

opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about ...

design services that meet business needs Implement and optimise new systems or processes (e.g. ticketing platforms) to enhance service delivery and efficiency Requirements ITIL certified, with strong practical knowledge of the ITIL framework 7+ years proven experience in IT Service Management 3+ years in a leadership or managerial … role overseeing ITIL processes Hands-on experience running or facilitating CAB meetings Experience implementing new systems or processes, including ticketing platforms Knowledge of governance, due diligence, and formal IT frameworks Excellent communication and stakeholder management skills Experience in legal, insurance, finance, or a related professional services sector (desirable) Advanced ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

experience of dealing with third-party vendors and contracts, along with a good understanding of Microsoft products, along with strong communication skills and be ITIL qualified. To be considered for this role, you will need the following: - Strong Service Desk knowledge Dealt with Third-Party Vendors and Contracts … site in London with travel to other sites Experience with Microsoft M365 Experience with Active Directory IT audit processes and controls. ITIL Foundation certification If this could be your next career move, joining a growing challenger bank, please forward your CV in the first instance. ...

Comfortable explaining technical concepts to both technical and non-technical audiences Strong problem-solving and troubleshooting capability Desirable Skills for the Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS ...

guide a talented support team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. If you’re ITIL‐qualified, experienced in IT service management, and passionate about helping teams grow while keeping systems reliable, this could be the perfect next step in your … Strong knowledge of reporting measures and data analyst skills to produce and review relevant MI. Base Requirement: University degree or have IT related qualifications ITIL Qualified. Qualified candidates must have a minimum of 7 years’ experience working in a similar role. Has experience of working, and managing personnel ...

Service Manager: • 7+ years’ experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such … ServiceNow, BMC Remedy, or equivalent. • ITIL v3 Foundation; advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU ...

delivered on time, on budget, and to the highest operational standards. This is a key leadership role overseeing cross-functional project teams, driving ITIL-aligned service excellence, and managing organisational change to support long-term technology strategy. Key Responsibilities Lead, plan, and deliver a diverse portfolio of technical … project delivery and innovation. Skills & Experience Required Proven experience in a senior technical project or programme management role. Strong understanding and practical experience of ITIL frameworks (ITIL qualification preferred). Demonstrated capability in delivering complex change programmes within a dynamic environment. Solid background in budget planning, financial control ...

delivered on time, on budget, and to the highest operational standards. This is a key leadership role overseeing cross-functional project teams, driving ITIL-aligned service excellence, and managing organisational change to support long-term technology strategy. Key Responsibilities Lead, plan, and deliver a diverse portfolio of technical … project delivery and innovation. Skills & Experience Required Proven experience in a senior technical project or programme management role. Strong understanding and practical experience of ITIL frameworks (ITIL qualification preferred). Demonstrated capability in delivering complex change programmes within a dynamic environment. Solid background in budget planning, financial control ...

application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. … deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: ITIL qualification desirable. Full clean driving license is preferable. Palo Alto experience Checkpoint experience Firewall Orchestration ...

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work ...