is a given – professionally and personally – so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as well … changes take their feedback into account, and that they are kept informed of change roadmaps Essential: Administration or super-user experience of Service Now ITSM and CRM. Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve issues Positive, proactive ‘can do more »
The role will require strong participation on MIM (Major Incident Management) process, by coordinating other MIM managers currently part of the organisation. Familiarity with ITSM Tools is required (e.g. Sunrise, Service Now, JIRA ITSM) Experience on the financial services industry is desirable (Credit) Experience working in a large consultancy previously more »
Central London, London, United Kingdom Hybrid / WFH Options
Bright Purple
If you're an experienced Product Specialist with great client-facing skills and experience and a passion for delivering cloud architecture and ITSM/ITAM solutions then look no further! A superb opportunity for a Product Implementation Consultant has been newly created for a rapidly expanding scale-up organisation with … s through to enterprise sized organisations including the public sector. You will have experience in a client facing implementation role delivering complex cloud based ITSM or ERP solutions to C-suite stakeholders across a number of industries. This position is remote (WFH) within the UK but will require occasional travel more »
