We have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home based ServiceNow ITSM and CSA certification is required. Do you hold SC level Security Clearance or have the … and proven background in ServiceManagement technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior … 18+ months (and/or similar ITSM toolsets for 3+ years) • Experience in providing creative solutions to business problems and working with ITServiceManagement (ITIL) processes, metrics and key performance indicators • Must have solid understanding and experience in using a number of web technologies such as HTML, CSS, XML more »
Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced ITServiceManagement professional with responsibilities to support the delivery of Incident Management in a 24x7 operational environment supporting all Thames Water business areas. The role will … want to just be another cog in the machine. You will also likely be able to demonstrate: Incident Management experience adhering to ITIL/ITSM standards and at least two years of team leader responsibilities Broad knowledge of basic IT technologies (i.e. operating systems, network devices, software development and architecture more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated servicemanagement solutions within the ITServiceManagement domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. … modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing …/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with ITServiceManagement, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Morgan Stanley
DescriptionMajor Incident Manager Glasgow3246852 Morgan Stanley has a critical requirement for a Major Incident, Problem and Change Manager, known internally as an Enterprise Command Centre member (ECC), to work as part of our global Fusion Response team. Fusion Response consists more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
work occasional evenings and weekends as required. Work as part of a dynamic team that will give you the opportunity to develop in ITservicemanagement whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need? Ability to … lead and energise teams in order to maximise teamwork, co-operation, productivity and morale. Previous experience of ITServiceManagement working within a ServiceManagement framework e.g. ITIL. Demonstrable experience of independently supporting and maintaining Digital Products and Services. Ability and experience in delivering continual service improvements. Experience in managing more »
Peterborough, England, United Kingdom Hybrid / WFH Options
IT Naturally | B Corp | MSP
key stakeholders and suppliers Respond to escalations and to high priority incidents which may require escalation and assist with any management support. Ensure all ITSM policies are adhered to. Provide project/service transition support around Stakeholder communications for planned & unplanned service interruptions (Outages, maintenance etc) Accountable for the resolution … learnt and continuous improvements. Contribute to a 24x7 On-call rota to manage P1 and P2 incidents. Role Requirements 5+ years industry experience ITservicemanagementService reporting experience and ability to interpret metrics. Outsourced/Service integration service management. Demonstrable experience of creating and owning a Service improvement plan more »
Systematix is currently looking for a ServiceNow Developer to assist with an ITSM deployment project. ABOUT THE PROJECT Our client is one of the world’s leading Life Science organizations, with offices around the globe. As they continue to expand their footprint, they require ServiceNow ITSM Deveclopers for their Shared … Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Implement and maintain ITSM processes, including incident management, problem management, change management, and service catalog. Create and configure workflows, business rules, UI policies, and notifications. Troubleshoot and resolve issues … Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowldegeable in CMDB and ITSM Experience with 3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and monitoring are more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for a ServiceNow Specialist to implement ServiceNow ITSM at a prestigious customer site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality … skills & experience Essential; Active Security Clearance at SC/DV level, and able to attain DV level clearance. Experience of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Job summary Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you more »
Quadrant – for ITSM.This is where you come in!We are looking for an experienced, results-oriented Solution Sales Specialist with a primary focus on ITSM and ESM to develop solution sales in the Jira ServiceManagement market. In this role you will be a key part of our growth plans … solutions thereby identifying, developing and managing a portfolio of client relationships capable of meeting your Annual goals.About you:+ An individual with significant ITServiceManagement experience within FTSE 350, large private companies, and UK Public Sector organisations. You ideally have worked in a consulting environment offering B2B solutions. + … Someone who has successfully sold a range of ITSM and ESM solutions. + An individual with significant strategic sales experience with the ability to sell value and articulate business solutions. + Someone with the ability to understand the competition in this rapidly growing practice within Valiantys. + An individual with more »
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Quadrant – for ITSM.This is where you come in!We are looking for an experienced, results-oriented Solution Sales Specialist with a primary focus on ITSM and ESM to develop solution sales in the Jira ServiceManagement market. In this role you will be a key part of our growth plans … solutions thereby identifying, developing and managing a portfolio of client relationships capable of meeting your Annual goals.About you:+ An individual with significant ITServiceManagement experience within FTSE 350, large private companies, and UK Public Sector organisations. You ideally have worked in a consulting environment offering B2B solutions. + … Someone who has successfully sold a range of ITSM and ESM solutions. + An individual with significant strategic sales experience with the ability to sell value and articulate business solutions. + Someone with the ability to understand the competition in this rapidly growing practice within Valiantys. + An individual with more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Quadrant – for ITSM.This is where you come in!We are looking for an experienced, results-oriented Solution Sales Specialist with a primary focus on ITSM and ESM to develop solution sales in the Jira ServiceManagement market. In this role you will be a key part of our growth plans … solutions thereby identifying, developing and managing a portfolio of client relationships capable of meeting your Annual goals.About you:+ An individual with significant ITServiceManagement experience within FTSE 350, large private companies, and UK Public Sector organisations. You ideally have worked in a consulting environment offering B2B solutions. + … Someone who has successfully sold a range of ITSM and ESM solutions. + An individual with significant strategic sales experience with the ability to sell value and articulate business solutions. + Someone with the ability to understand the competition in this rapidly growing practice within Valiantys. + An individual with more »
Watford, England, United Kingdom Hybrid / WFH Options
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies who are looking for an IT Audit Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Harvey Nash
looking for an Incident Manager to join the team, this is a business-critical role which will be a key component of the ITServiceManagement team and prove pivotal in achieving the wider business strategy. We’re looking for an Incident Manager who will lead the IT Incident process … with a strong understanding of Problem Management, Business Continuity, and Disaster Recovery. You will be tasked with coordinating activity across ITservicemanagement, maintaining the process and policies associated with incident management. This is an incredibly exciting role and a unique opportunity for someone to drive significant, enterprise-wide change. more »
Greater London, England, United Kingdom Hybrid / WFH Options
Wipro
will need to leverage the current Servicenow implementation and guidelines to drive new and exciting products into the platform. Demand comes from all modules ITSM, SPN, App Engine, Customer Workflows, HR… Job Title: ServiceNow Senior Architect- Technical Expert Location: Greater London, United Kingdom Work Mode: Onsite/Hybrid/Remote … the Products. Partner with other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, ITServiceManagement, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. more »
We are Systematix and we are currently looking for a ServiceNow Business Analyst based in the UK, with experience in SN projects and ITSM systems and processes, to aid in our client’s implementation strategies. This is a 3-month contract which might extend, 100% remote. ABOUT THE PROJECT: Our … client is looking for a Strategic Business Analyst to work with the Operations team and the Integration Program Manager to support and document the ITSM deployment project. ABOUT THE RESPONSIBILITIES Analyzing and documenting business and technical requirements and working with business teams and IT to deploy the ITSM solution Creating … s degree in computer science, business, or a related field. 5+ years of business analysis and related experience. High level of proficiency with ServiceNow ITSM . Experience working with global teams and inter-company processes. Strong organizational, communicational, time management and planning skills Self-motivated, with excellent ability to work more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
help support and guide them through complex IT systems issues. Accountable for the support of a portfolio of applications from a technical and ITServiceManagement perspective, providing incident, change and problem management, actioning immediate solutions, reviewing causes and lessons learned. Providing technical expertise and leadership to ensure service issues … of working and effective communication. Utilising your knowledge of servicemanagement frameworks (predominantly ITIL4 and Agile) to educate fellow team members. You'll ensure ITSM best practice is applied across your assigned team and the wider function. Promoting automation, service improvements and the removal of repetitive manual tasks, allowing teams more »
Remote, Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within ITservicemanagement environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine ITservicemanagement processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support client teams. more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Incident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing more »
Asset & Config Engineer Akkodis are currently working in partnership with a global market leading client to recruit an Asset & Config Engineer to join a growing IT Asset and Configuration Management team supporting an enterprise business. Please note this role offers more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
Asset & Config Engineer Akkodis are currently working in partnership with a global market leading client to recruit an Asset & Config Engineer to join a growing IT Asset and Configuration Management team supporting an enterprise business. Please note this role offers more »
working with one of the countries raw materials energy suppliers as they look to bring on a leader for their Information Security and ITServiceManagement department. This role will be responsible for the Information Security roll-out across the business and ITServiceManagement from the wider group initiative. more »
working with one of the countries raw materials energy suppliers as they look to bring on a leader for their Information Security and ITServiceManagement department. This role will be responsible for the Information Security roll-out across the business and ITServiceManagement from the wider group initiative. more »
Information & Documentation Architect You will join a rapidly expanding UK vendor who develop state-of-the-art ITSM/B2B Workflow solutions used by organisations spanning the SME and Enterprise sized space. Reporting directly to the CEO and collaborating with stakeholders across the Product, Marketing and Consultancy teams; be wholly … to be missed. You will have a strong commercial UX, authoring and content writing background gained in a B2B SaaS product environment such as ITSM, ERP or CRM. This role offers a lot of autonomy for someone with experience of Markdown, HTML, CSS and Jira, The ideal candidate will be more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Bangura Solutions
Our Client is looking for an Senior ServiceNow Developer with strong experience of implementing full end to end ServiceNow ITSM projects with a telecommunications environment. Suited candidates will have a proven track record of successfully working on end-to-end ServiceNow ITSM Development projects including Administration, Documentation and Technical support. … HTML/CSS and Web Service integrations using SOAP, REST, JSON. Suited candidates will have strong experience of having worked in a similar ServiceNow ITSM project. Previous ServiceNow development experience with in a Telecommunications environment is essential for this role. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged more »