Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident more »
such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL servicemanagement processes Experience using an ITSM ticket management system Research indicates that men will apply to a role when they only meet 50-60% of the descriptions, however, when looking at more »
thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of ITservicemanagement tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity more »
Manchester, England, United Kingdom Hybrid / WFH Options
ITV Jobs
business stakeholders Skills you’ll need (minimum criteria) Knowledge and experience supporting hybrid application landscapes with complex system integrations Deep understanding of core ITservicemanagement, HR and payroll processes and documentation Ability to manage a team focussed on process, CSI, innovation and user focussed delivery of first class support more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
ideally have experience of? Excellent communication skills (verbal & written) Service desk or Helpdesk Management Experience Reporting skills Managing stakeholder relationships Microsoft Active Directory SCCM, ITSM Tools Performance management and appraisal experience managing a small team. Root cause analysis & Major incident management What’s next? If this sounds like it could more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Certes IT Service Solutions
Manager/senior managers and implement changes to procedures and policy. To provide support or training to users on the Service Now Management Tool (ITSM) To apply for this role please call Joanne Stanley - Tel: 01675 468926 or email: Certes ITService Solutions welcome applications from all sections of the more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
duties of the job Providing general administrative support within the department as necessary. You will be involved in the ongoing evolution of key ITServiceManagement practices through participation in regular meetings and proactive engagement with the wider team and organisation; with a constant focus on enhancing our service provision. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software more »
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Horley, Surrey, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Ashdown Group
providing 1st and 2nd line technical support in a corporate environment. Solid Windows 10 &/or 11/Office 365 Confluence/Jira/ITSM tools Active Directory/Administration (Account set ups etc) Exchange Administration/Mail tracking Good knowledge of VPN/Citrix Troubleshooting PCs/Laptops/ more »
Shiremoor, England, United Kingdom Hybrid / WFH Options
Northern Powergrid
with Service Architect on service improvements What you’ll have Essential: Experience in problem and incident management Excellent servicemanagement skills Extensive knowledge of ITSM tooling Desirable: Experience with remote management and monitoring platforms Experience of proactive fault management Report creation using tools such as Power BI What we’ll more »
and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
Services, API Manager, Monitoring) Azure Test Plans Postman/Soap UI C# .NET programming JMeter/lliad T3 Selenium WebDriver SpecFlow+ Appium CRM systems ITSM tools Android development frameworks Splunk - Using this as a troubleshooting tool What can we do for you? This position offers a mix of remote working more »
Greater Leeds Area, United Kingdom Hybrid / WFH Options
identifi Global Resources
You will perform inventories and usage monitoring of all IT hardware, software assets and record all findings, changes, physical location into the Firm's ITSM toolkit (ServiceNow). -You will request quotes for hardware and software, assessing pricing and seeking approvals to ensure orders are placed efficiently -You will create more »
Manchester Area, United Kingdom Hybrid / WFH Options
Fruition IT
to reduce impact on the business, and creating strategies to avoid repeat incidents. ITService Manager – Key Requirements: Previous experience in a dedicated ITServiceManagement or similar role A technical background in IT Support or Service Strong ITIL framework experience, ideally with the relevant qualifications to match Ability to more »
Peterborough, England, United Kingdom Hybrid / WFH Options
IT Naturally | B Corp | MSP
by the end user and walk the end user through the problem-solving process. Record incidents and service requests and their resolution in a ITSM tool. Use monitoring tools and respond to alerts and events as they occur to minimise disruption for the end user. Provide 2nd line support to more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
IFS
with experience in activating indirect sales forces within the servicemanagement domain. You possess a deep understanding of enterprise servicemanagement best practices (ITIL, ITSM) and how they translate to real-world business value. You're an ESM expert, fluent in the technology's architecture and capabilities. You can explain more »