executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
executing large/complex IT migrations and consolidations. Highly motivated individual with leadership skills and exemplary communication skills Experience with discovery, event management and ITSM tools. In-depth understanding of cloud and network topologies, both transport and IP. Customer focused, formulates plans based on the development of innovative new designs more »
it as well as preventative measures. (Relevant skill level: working) ServiceManagement Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant skill level: working) Technical more »
effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in ITservicemanagement, with a strong understanding of the ITIL framework. in utilizing JIRA for tracking and managing ITservice requests and incidents. with Google Workspace (formerly more »
on our software solutions and platforms. Follow-up, resolve or escalate of cases using ITIL procedures Track, describe and update the cases in our ITSMmanagement system Communicate clearly with the different internal, third party and client teams Manage multiple cases in parallel Analyse, understand, and reproduce situations existing within more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
Skills in Perl, Python or shell scripting. Knowledge of Google Workspace and Office365. Good understanding and knowledge of networks and security. Familiarity with ITServiceManagement Excellent interpersonal skills A service-oriented mindset You will have previous experience in similar roles, with a working knowledge and interest in technologies and more »
systems such as Service Now. Functional Skills/Attributes: Proficiency in Microsoft Office tools. Up-to-date knowledge of ICT technologies. Familiarity with ITservicemanagement tools like SNOW. Understanding of industry trends and best practices (ITIL, ISO 27001, etc.). Experience with asset management tools like Lansweeper. Proficiency with more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Crimson
as Office, Teams, SharePoint, OneDrive, and MFA.* Administer backup technologies and antivirus/security software.* Execute cable patching and utilize remote access tools.* Leverage ITSM tools for streamlined service delivery.* Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.* Possess outstanding customer service and communication aptitudes.* Display a more »
Liverpool, England, United Kingdom Hybrid / WFH Options
EA First
stays - 🗞 Requirements 🗞 ESSENTIAL: Experience in a ServiceManagement role or end-user support role in a fast paced environment ESSENTIAL: Practical knowledge of ITServiceManagement systems and processes, and the associated frameworks, e.g. ITIL or similar ESSENTIAL: Technical knowledge of client and server OSs (Windows 10, Windows Server more »
corrective actions as required. Qualifications: Experience of working with a Configuration Management Data Base (CMDB) and working with asset information. Some knowledge of ITServiceManagement and how Asset Management interacts with the different functions. Good knowledge of MS Excel. Essential attributes Good attention to detail. Ability to work under more »
costs for travel to an office which is not your main location will be covered. You will be part of a wider Regional ITServiceManagement team, ensuring the delivery of high-quality technical support, maintenance, and local ITservice management. Additionally, you will collaborate with key stakeholders at your more »
soft skills, verbal and written communication skills Willingness to participate and lead project meetings with the customer on request Sound technical knowledge across the ITSM tools, applications including MS Office, Skype for business, etc. Knowledge on scripting will be an added advantage Available to support in Night shift (12 hour more »
overseeing the successful rollout and transformation of key IT and digital strategies. · 5+ years of relevant experience in ITIL Process Design and/or ITSM integration more »
incidents, problems and events. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24/7 shift pattern, including accurate more »
should have: Relevant educational qualifications in Information Technology or related field Experience in a similar role Service Desk/Helpdesk role. Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Excellent troubleshooting and problem-solving skills Hands on knowledge/experience of MS Intune/ more »
with a track record of successful implementations. Exceptional leadership abilities, demonstrated by building and managing high-performing teams. Proficiency in ServiceNow or similar ITservicemanagement platforms, with the ability to leverage technology solutions for process optimisation. A bachelors degree in business administration, finance, or a related field; master's more »
