201 to 225 of 445 ITSM Jobs

requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. This individual should be detail oriented in order to capture customer inquiries appropriately. This role is responsible for interacting with customers to handle more »

requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. This individual should be detail oriented in order to capture customer inquiries appropriately. This role is responsible for interacting with customers to handle more »

the organization. Skills and Experience: Proven experience leading large-scale End to End ServiceNow implementations or similar IT transformation projects. Deep understanding of IT Service Management processes and best practices. Strong leadership skills with the ability to inspire and motivate cross-functional teams. Excellent communication and stakeholder management skills. Strategic more »

problems. Experience working as a Tier 3 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. Knowledge of IC IT standards and best practices. Extensive knowledge of Citrix technologies to include, XenDesktop, XenApp, NetScaler, and StoreFront. Extensive experience with more »

as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship managementPrevious sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)Experience exceeding sales targetsExperience leading a virtual or matrixed more »

balanced IP address spaces. Experience working independently in support of customer requirements Experience interfacing with team members on requirements and solutions Familiar with IT Service Management products such as ServiceNow Certifications: Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC more »

towards certifications with established Cloud technologies at associate level (e.g. AWS Solutions Architect Associate, Azure Solutions Architect, GCP Associate Engineer)Familiarity with common IT Service Management tools and associated repositories (e.g. asset repositories, data models)Connect to your business - ConsultingDistinctive thinking, deep expertise, and collaborative working. That’s what connects more »

towards certifications with established Cloud technologies at associate level (e.g. AWS Solutions Architect Associate, Azure Solutions Architect, GCP Associate Engineer)Familiarity with common IT Service Management tools and associated repositories (e.g. asset repositories, data models)Connect to your business - ConsultingDistinctive thinking, deep expertise, and collaborative working. That’s what connects more »

hands-on technical experience with Microsoft 365 technologies and leveraging these technologies with other SaaS platforms. In depth knowledge of helpdesk software and IT service management tools as well as the proven ability to lead and motivate teams, fostering a collaborative and efficient work environment. The role requires occasional UK more »

Fortigate, ACL’s, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform more »

SAP FI-CA module (functional) Working knowledge of SAP ISU Experience in stakeholder management Ideally experience working within the utilities industry Knowledge of IT Service Management toolsets, including Knowledge Base & Configuration Management Excellent written and verbal communication skills, flexible and a proactive team player Self-motivated with a positive 'can more »

They are asking for knowledge and skills across relevant tooling and areas including Office 365/Microsoft 365, PC Hardware, Teams/SharePoint, IT Service Management processes/procedures, Windows OS and Mobile iOS. The position is paying up to £35,000 DOE, and offering a benefits package including: Healthcare more »

Azure/Exchange/Intune/Onedrive/Sharepoint/Networking/DHCP/DNS/Watchguard Working with storage and backup Experience with ITSM tools, for example, Servicenow or similar Experience in network and server support Good understanding of networking concepts Excellent problem-solving skills Ability to work well more »

is essential. You'll also have: Meaningful, relevant, and demonstrable experience of ServiceNow software development (essential). A broad knowledge of ServiceNow modules including ITSM, ITOM and SPM demonstrating a well-rounded view of platform capability. Process and solution designing as well as integration and discovery, including an understanding of more »

certifications is essential. Youll also have: Meaningful, relevant, and demonstrable experience of ServiceNow software development (essential). A broad knowledge of ServiceNow modules including ITSM, ITOM and SPM demonstrating a well-rounded view of platform capability. Process and solution designing as well as integration and discovery, including an understanding of more »

healthcare, and manufacturing. Responsibilities Engage in and improve the whole life cycle of services - from inception and design, through deployment, operation, and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities more »

healthcare, and manufacturing. Responsibilities Engage in and improve the whole life cycle of services - from inception and design, through deployment, operation, and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities more »

food, healthcare, and manufacturing. Responsibilities · Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation, and refinement. · Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. · Support services before they go live through activities more »

of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an … ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and more »

desk engineers, assisting with troubleshooting, problem resolution, and escalation management as needed. Stay abreast of emerging technologies, industry trends, and best practices in IT service management to enhance service desk capabilities and effectiveness. Assist in the development and implementation of IT service management tools, systems, and processes to streamline operations … to interact effectively with internal users, stakeholders, and senior management. Solid technical background with expertise in Microsoft Windows, Active Directory, Office 365, and IT service management tools. Ability to work effectively under pressure, prioritize tasks, and meet tight deadlines in a fast-paced environment. Strong analytical and problem-solving skills more »

Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard more »

language at Client Sites to provide EUC Services to the designated VIP End Users during local business hours as further defined in the Client ITSM Tool; Manage Field service team provide Equipment support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers more »

OUTSIDE IR35 . Key responsibilities: Maintain a Security Operations Centre (SOC) capability, utilising existing security technologies such as XDR, NAC, SOAR, CSPM, TIM and ITSM tools Assist with defining and capturing data for Outcome Driven Metrics (ODMs)/SLAs/OLAs/KPIs for the different elements of IT Security more »

language at Client Sites to provide EUC Services to the designated VIP End Users during local business hours as further defined in the Client ITSM Tool; Manage Field service team provide Equipment support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers more »

culture. Relationship Building: Skilled in enterprise supplier and contract management. Effectively communicates IT's role and business value. Service Excellence: Comprehensive knowledge of IT Service Management, emphasising continuous improvement and cost-efficient operations. Proven ability to promptly resolve technical issues, maintaining reliable and available technology services within SLAs. Demonstrates ownership more »